2010 FORD FUSION Complaints

DRIVER WAS DRIVING VEHICLE HOME FROM WORK WHEN THE ACCELERATION STOPPED WORKING WHILE SHE WAS DRIVING. DRIVER STATED THAT SHE HEARD A CLUNKING NOISE WHEN THE ACCELERATION STOPPED WORKING THAT SOUNDED ALMOST LIKE THE VEHICLE WAS RUNNING OUT OF GAS, ONLY THE TANK WAS FULL AT THE TIME. VEHICLE WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY HAD FAILED. *TR

GOING DOWN 4 LANE ROAD AT 45-50 MPH. VEHICLE LOST POWER & IDLE ABILITY. SHUT IT OFF & AFTER A FEW MINUTES, IT STARTED UP AGAIN BUT CONTINUED TO REPEAT THIS MALFUNCTION SEVERAL TIMES. DEALER CHECKED CODES & REPLACED ELECTRONIC THROTTLE BODY CONTROL & EMISSIONS PURGE VALVE. INFORMED THAT THIS WAS COMMON PROBLEM, BUT NOT COVERED BY WARRANTY. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

THIS IS APPROXIMATELY THE 6TH TIME THIS HAS OCCURRED WITH THIS VEHICLE WITH NO RESOLUTION FROM FORD. WHILE DRIVING, THE RPMS WILL RANDOMLY DIP DRIVE, THE ENGINE AND OIL LIGHTS COME ON, AND THE CAR SHUTS DOWN EITHER TO AN IDLE, STALL, OR COMPLETELY DOWN. IT WILL TURN BACK ON WITH NO ISSUES AFTER POWERING DOWN THE VEHICLE AND HAS NO LIGHTS ON UPON RESTART. THE PROBLEM WITH THIS IS THAT IT IS INTERMITTENT AND THE CODES ARE NOT BEING SAVED TO THE UNIT PER FORD. BECAUSE OF THIS, THEY STATE THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE IT CANNOT BE FIXED. THIS CREATES A TREMENDOUS SAFETY HAZARD AS THE VEHICLE INTERMITTENTLY SHUT DOWNS IN THE MIDDLE OF DRIVING WITH NO WARNING AND CAN CAUSE SERIOUS INJURY OR ACCIDENTS. THIS HAS BEEN OCCURRING ON AND OFF NOW FOR MONTHS IN WHICH I HAVE HAD TO BE AT THE DEALERSHIP FOR THE SAME ISSUE ALMOST MONTHLY AND STILL GET NO RESOLUTION. IN ADDITION, THIS APPEARS TO OCCUR IN MOST VEHICLES COMING NEAR THEIR 60K MILE WARRANTY EXPIRATION IN WHICH FORD WILL NOT COVER THE ISSUE IF IT REPLICATES AFTER THIS TIME. *TR

THE PROBLEM I AM ABOUT TO DESCRIBE HAS HAPPENED TWICE WITHIN 5 DAYS. TRAVELING DOWN THE INTERSTATE SUDDEN LOSS OF POWER WITH NO RESPONSE FROM THE THROTTLE. YELLOW WRENCH LIGHT CAME ON RPM'S WENT TO 1000 EACH TIME. AFTER PULLING OVER AND SHUTTING THE CAR OFF AND THEN RESTARTING THE ENGINE BOUNCED AND COUGHED AND THEN RAN NORMAL WITH NO YELLOW WRENCH. I HAVE CALLED FORD AND WILL HAVE THE PROBLEM TAKEN CARE OF TOMORROW. HOW COME THEY ALL KNOW IT'S A THROTTLE BODY PROBLEM BUT FORD IS NOT ADDRESSING THE SAFETY ISSUE WITH CUSTOMERS. IT IS ALL OVER THE INTERNET AN OBVIOUS KNOWN PROBLEM. TOYOTA GOT KILLED FOR SUDDEN ACCELERATION BUT FORD DOES NOTHING FOR SUDDEN LOSS OF POWER. *TR

SATURDAY AFTERNOON ON 11/23/13 WE WERE DRIVING 57 MPH WHEN THE CAR BUCKLED AND THE LITTLE WRENCH CAME ON. WE WERE BARELY ABLE TO GET OFF SIDE OF THE ROAD SINCE THERE WAS A DITCH BESIDE US AND WE WERE ON A STATE ROUTE SO THERE WERE CARS COMING TOWARDS US AND VEHICLES BEHIND US. WE WAITED A FEW MINUTES STARTED THE CAR AND HEADED ON OUR WAY. LATER ON THAT SAME DAY AROUND 10PM THE CAR DID THE SAME THING AND WE HAD NO POWER WHILE TRYING TO ACCELERATE IN THE MIDDLE OF THE NIGHT AND THE LITTLE WRENCH COMES ON. THIS TIME THERE WAS LESS TRAFFIC AT NIGHT SO WE WERE ABLE TO SOMEWHAT GET OFF THE ROAD. AGAIN WE SAT THERE FOR AWHILE, STARTED IT BACK UP AND HEADED STRAIGHT BACK TO OUR HOUSE. SINCE WE KNOW WHAT THE PROBLEM IS ALREADY DUE TO MY WIFE HAVING THE SAME MAKE, MODEL, YEAR OF THE CAR AND HER OWN MOTHER HAVING TO REPLACE THE SAME THING. THE DEALERSHIP SAID IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. WE ARE ABLE TO CALL THE SAME DEALERSHIP THAT MY CAR WAS ORIGINALLY PURCHASED FROM THE SAME PLACE WHERE MY WIFE GOT HER CAR FROM AND GET THE PART NEEDED. MY WIFE'S STORY WITH HER CAR IS A BIT MORE INTENSE WHILE I WAS DRIVING ON THE HIGHWAY OF 70 MPH THE CAR BUCKLED AND LOST ALL POWER AND CARS WERE FLYING BY ALMOST NOT ALLOWING ME TO GET OFF THE SIDE OF THE ROAD. ALMOST GOT INTO AN ACCIDENT BECAUSE OF IT. IF THEY REALLY WANT ME TO BE A HAPPY FORD CUSTOMER I WOULD HOPE THEY WOULD RECALL THIS KNOWING PEOPLES LIVES AND SAFETY ARE AT RISK WHEN THE CAR LOSES ALL CONTROL WHILE DRIVING. ONLY TIME WILL TELL IF I HAVE TO COME BACK AND VOICE ANOTHER COMPLAINT. I COME FROM A FAMILY OF FORD OWNERS AND I'M THINKING IT WILL STOP WITH US. *TR

I WAS DRIVING AT 35 MPH ALL OF A SUDDEN MY WRENCH ICON CAME ON AND LOST ACCELERATION. I WAS ABLE TO PULL TO THE SIDE OF ROAD AND THE CAR STARTED TO SHAKE AND WANTED TO STALL. I SHUT OFF THE CAR FOR A MIN AND STARTED IT BACK UP. IT HESITATED BUT IT DID FINALLY START UP. I DROVE 2 MILES AND IT DID IT AGAIN. SINCE THEN THIS HAPPENS FREQUENTLY WITHOUT ANY WARNING AND AT VARIED SPEEDS. THIS PROBLEM HAS HAPPENED A FEW TIMES ON THE HIGHWAY AND MY CHILDREN AND MYSELF ALMOST GOT REAR ENDED. MY ENGINE LIGHT CAME ON I HAD IT TESTED AND THE CODE WAS P2111 TAC STUCK OPEN. THE PROBLEM IS THE THROTTLE BODY. THIS PROBLEM IS VERY SERIOUS AND DANGEROUS. *TR

THE VEHICLE LOST POWER AND BEGAN TO SHAKE AND A WRENCH LIGHT CAME ON THE DASH. I SHUT THE VEHICLE OFF AND RESTARTED, AT THAT POINT IT WAS OK. MANY OTHER COMPLAINTS MADE IN FORUMS ABOUT THIS SAME PROBLEM, IT NEEDS TO BE ADDRESSED IMMEDIATELY BY FORD BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. FROM MY RESEARCH ONLINE, EVERYONE THAT HAS HAD THERE VEHICLE CHECKED STATED IT WAS A THROTTLE BODY ISSUE. *TR

I PURCHASED A 2010 FORD FUSION SEL WITH 29,493 MILES. I HAD UNDER 2,000 MILES WHEN I BEGAN HAVING TROUBLE. THIS DAY I HAD ONLY DRIVEN ABOUT SIX MILES FROM HOME WHEN I CAME UP TO A STOP SIGN. WHILE TRYING TO ACCELERATE, AROUND 15 MPH, THE WRENCH LIGHT CAME ON AND I LOST ALL POWER, THE ENGINE DROPPED SPEED RAPIDLY BUCKING, SURGING AND CHATTERING AS IF IT JUMPED TIME. SINCE I HAD NO POWER, I DROPPED INTO NEUTRAL AND COASTED ON TO THE SHOULDER OF THE ROAD. AT THAT POINT, IT WOULD ONLY GO FORWARD WITH THE SAME SYMPTOMS, SO I PUT IT IN REVERSE AND BACKED ONTO A SIDE ROAD AND TURNED IT OFF. I TURNED THE FLASHERS ON AND CALLED A TOW TRUCK. THEY TOOK THE CAR BACK TO THE DEALERSHIP. I CALLED THE MECHANIC THE NEXT DAY, THEN AFTER WAITING 24 HOURS WITH NO RESPONSE, I CALLED BACK AGAIN, AND THE MECHANIC SAID THEY COULDN'T FIND NOTHING WRONG WITH IT. I THEN SPENT HOURS ON LINE LOOKING FOR WHAT MIGHT BE CAUSING THESE SYMPTOMS AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE EXACT SAME ISSUES DETERMINED TO BE A DEFECTIVE ELECTRONIC THROTTLE BODY FAILURE (ETB). I FOUND OUT SINCE THE ENGINE WAS OFF, AND CHECK ENGINE LIGHT NEVER CAME ON, THE COMPUTER RESET ITSELF SO THERE WAS NO CODE. THEN I ALSO SAW A VIDEO OF ANOTHER FORD REACTING WITH THE EXACT SAME SYMPTOMS AS MINE AND LEARNED FORD HAS MODIFIED THE DESIGN OF DEFECTIVE ETB. AFTER CITING WHAT I FOUND TO MY MECHANIC, HE DECIDED TO REPLACE THE DEFECTIVE PART WITH THE UPDATED, MODIFIED PART NUMBER DS7Z 9E926 D. THE CAR WAS MANUFACTURED JANUARY 2010 SO BY NOVEMBER 2013 THE WARRANTY WAS UP BY 10 MONTHS. ( 3 YEAR OR 36,000 MILES). I PAID THE AMOUNT $285.36 IN FULL ON NOVEMBER 02, 2013. REGARDING FORD, WHY ARE THEY IGNORING TO ACKNOWLEDGE THIS AS A SAFETY ISSUE ? IF I HAD A TRACTOR TRAILER BEHIND ME GOING 65 MPH AND MY CAR LOST ALL POWER WITH NO BRAKE LIGHTS? THERE COULD HAVE HAD BEEN A VERY DIFFERENT OUTCOME. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED HE WAS DRIVING 55 MPH WHEN THE POWER STEERING ASSIST MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT STATED THE DEFECT WAS NOT REMEDIED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE MILEAGE WAS 43,850.