2010 FORD FUSION Complaints

DURING THE MONTH OF SEPTEMBER, MY CAR BEGAN SUDDENLY SHUTTING OFF WHILE I WAS DRIVING. THIS HAPPENED MULTIPLE TIMES ON THE HIGHWAY AND SURFACE ROADS. I WOULD PULL OVER, TURN THE CAR OFF AND WAIT A FEW MINUTES. THE CAR WOULD WORK FINE AFTERWARDS. I FIRST HAD THE BATTERY CHECKED WHICH REVEALED A BAD BATTERY, I HAD IT REPLACED. THE CAR CONTINUED TO HAVE SYMPTOMS AFTER THE NEW BATTERY WAS INSTALLED. I ALSO NOTICED THE STALLING HAPPENED MORE WHEN I FILLED THE GAS TANK COMPLETELY. I FINALLY TOOK THE CAR BACK TO THE PLACE I PURCHASED IT FOR DIAGNOSTICS. I DISCOVERED THAT THE THROTTLE BODY WAS DEFECTIVE. I WAS TOLD BY A TECH THAT THE MANUFACTURER HAD ASSEMBLED NEW THROTTLE BODIES TO REPLACE THE ORIGINALS AS THE ORIGINAL THROTTLE BODY DID NOT WORK PROPERLY. APPARENTLY, THE INTAKE WAS NOT OPENING/CLOSING PROPERLY THEREFORE THE ENGINE WAS NOT GETTING ENOUGH GAS AT TIMES. THE SHOP WAS ABLE TO PULL CODES FROM THE PREVIOUS STALL EVENTS, P2111 & P2112. THEY REPLACED THE THROTTLE BODY ASSEMBLY, ~ $300.00. I SEE MANY COMPLAINTS REGARDING THIS ISSUE AND EXPECT/HOPE A RECALL WILL BE ISSUED IN THE NEAR FUTURE. AS A SIDE NOTE, MY ABS LIGHT WAS ON AS WELL. THERE WAS A KNOWN RECALL ON THE DRIVER'S SIDE AIR BAG ASSEMBLY, SHORTED TO GROUND. FORD REPLACED THE AIR BAG ASSEMBLY AT NO CHARGE. I HOPE THIS INFORMATION IS HELPFUL. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. UPDATED 01/07/14*LJ UPDATED 01/09/14

CAR STALLED ON HIGHWAY- HAD TO PULL OVER TO SHOULDER AND RESTART AUTO RAN FOR AT ABOUT 5 MPH- DID NOT REACT TO ACCELERATOR. *TR

STEERING DASH LIGHT CAME ON. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING ASSIST WAS NOT WORKING ON RE-START. THE STEERING GEAR BOX WAS REPLACED AND THE PROBLEM HAPPENED AGAIN. THE CAR IS SHOWING CODES FOR TRANSMISSION AND ANTI-LOCK BRAKE COMPONENTS. WHEN THE CODES ARE CLEARED THE STEERING IS OK FOR A WHILE. *TR

THE CAR STARTED TO RUN ROUGH, THE ENGINE LIGHT WENT ON, THERE WAS NO RESPONSE TO THE GAS PEDAL. I HAD ENOUGH SPEED TO MOVE TO THE SHOULDER. I TURNED OFF THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF. I HAPPENED TWO MORE TIMES IN THE LAST THREE MILES TO MY HOUSE. *TR

I WAS ON AN ON RAMP ON THE WAY IN TO WORK IN THE MORNING WHEN MY VEHICLE LOST PROPULSION. I WAS ACCELERATING AND THEN THE ACCELERATOR BECAME UNRESPONSIVE AND THE ENGINE IDLED ROUGHLY BETWEEN 750-1000 RPM. THE 'WRENCH' LIGHT CAME IN AND I WAS ABLE TO ROLL TO THE SIDE OF THE FREEWAY. I TURNED OFF AND RESTARTED MY VEHICLE AND THE MALFUNCTION HAD APPARENTLY CLEARED AS THE ISSUE HAS YET TO RETURN, BUT WILL. I SAY 'WILL RETURN' BECAUSE THE EXACT SAME THING HAPPEN 23SEP WHILE ON THE FREEWAY TRAVELING 35MPH DURING MORNING RUSH HOUR. I BROUGHT THE VEHICLE TO THE LOCAL FORD DEALERSHIP FOR A DIAGNOSTIC TEST ($) AND THEY FOUND NOTHING AND HAD NO IDEAS AS TO THE POTENTIAL CAUSE. I WAS WILLING TO ACCEPT IT AS A FLUKE, BUT NOW THAT IT HAS HAPPENED AGAIN I KNOW THERE MUST BE A PROBLEM. I AM HESITANT TO RETURN TO THE DEALERSHIP FOR ANOTHER $80 DIAGNOSTIC TEST WHEN IT SEEMS THAT THIS IS A PREVALENT ISSUE... (NEARLY 95% OF THE COMPLAINTS OF THIS VEHICLE ON THIS WEBSITE). IS THERE A RECALL IN THE WORKS FOR THIS VEHICLE MALFUNCTION? *TR

ONLY HAD MY 2010 FORD FUSION FOR 2 WEEKS WHEN I HAD MY FIRST INCIDENT. I WAS MAKING A TURN ON TO ANOTHER STREET AND UPON ACCELERATING IT JERKED AND LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME AND I WAS ABLE TO BE CLOSE ENOUGH TO THE SIDE OF THE ROAD TO TURN THE IGNITION OFF AND THEN RESTART IT, AND IT SEEMED TO BE OK . UNFORTUNATELY THEIR HAS BEEN SEVERAL OTHER INCIDENCES IN THE LAST 2 MONTHS THAT I SEE A PATTERN OF THIS HAPPENING AFTER I HAVE BEEN DRIVING ESPECIALLY IN STOP AND GO TRAFFIC AND TRY TO ACCELERATE FROM A STOP THAT IT JERKS AND UNLESS I LET OF THE GAS A LITTLE IT WILL STALL OR IF I AM ON THE FREEWAY I CANNOT MAKE ANY QUICK LANE CHANGES FOR FEAR THE IT WILL GIVE OUT ON ME IN THE MIDDLE OF TRAFFIC CAUSING AN ACCIDENT. I AM VERY NERVOUS ABOUT DRIVING THIS CAR AND DON'T DRIVE IT ANY MORE THAN I HAVE TOO, UNTIL I CAN AFFORD TO GET IT FIXED. AFTER SEEING OTHERS COMPLAINING ABOUT THE SAME THING I HOPE THEIR IS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED. A DEFINITE SAFETY ISSUE! *TR

THE FUSION WILL STALL AT HIGHWAY SPEED. WHEN DRIVING THE "WRENCH" LIGHT WILL COME ON AND THE GAS PEDAL BECOMES USELESS AND IT IS LEFT TO COAST DOWN THE ROAD. THE ONLY THING YOU CAN DO IS PULL OVER, IF POSSIBLE AND PUT IT IN PARK AND SHUT IT OFF. THEN THE CAR SHAKES LIKE CRAZY LIKE THE ENGINE WILL EXPLODE IF YOU DON'T SHUT IF OFF FAST ENOUGH. THERE ENTIRE TIME THE TACHOMETER IS BOUNCING UP AND DOWN AND GAS PEDAL IS USELESS. PUTTING IT IN PARK DOES NOT FIX THE PROBLEM. YOU HAVE TO SHUT DOWN THE CAR. ONCE SHUT OFF, YOU CAN WAIT A FEW SECONDS AND RESTART THE CAR. THIS WILL USUALLY START DECENT BUT SOMETIMES WILL BE HARD TO START. THEN IT WILL DRIVE NORMAL. THIS HAS HAPPENED MULTIPLE TIMES AND 2 X TODAY WHILE ON THE INTERSTATE. THERE IS NO CHUGGING OR WARNING, IT WILL JUST STOP LETTING YOU USE THE GAS PEDAL AND STARTS SHAKING VIOLENTLY. I FOUND OUT IT IS A PROBLEM WITH THE THROTTLE BODY. THIS IS EXPENSIVE TO FIX AND DANGEROUS IF YOU DON'T AS YOU CAN NOT ALWAYS SIMPLY PULL TO THE SIDE AND RESTART YOUR CAR. NOT SAFE FOR ME OR MY PREGNANT WIFE. FIX THE PROBLEM FORD. *TR

OWNER WAS DRIVING A 2010 FORD FUSION ON A MULTI-LANE HIGHWAY IN STOP AND GO TRAFFIC APPROACHING A TWO LANE TUNNEL ON FRIDAY, NOVEMBER 1, 2013. VEHICLE WAS NON-RESPONSIVE WHEN PRESSURING THE ACCELERATOR, SO HAD TO PULL OVER ONTO SHOULDER OF HIGHWAY. EVEN AFTER TURNING THE CAR OFF AND THEN RESTARTING THE IGNITION, CAR WOULD NOT MOVE WHEN PRESSING THE ACCELERATOR, ALTHOUGH IT BEGAN TO SHAKE. THE DASHBOARD LIGHT DISPLAYED AS WRENCH ICON, WHICH ACCORDING TO THE OWNER'S MANUAL MEANT A POTENTIAL TRANSMISSION PROBLEM. AAA TOWED CAR TO RESIDENTIAL NEIGHBORHOOD. THE NEXT MORNING, SATURDAY NOVEMBER 2, A THIRD PARTY TOWING COMPANY HIRED BY FORD ROADSIDE ASSISTANCE ARRIVED TO TOW VEHICLE TO THE NEAREST FORD DEALERSHIP. THE TOW TRUCK URGED DRIVER TO DRIVE THE CAR TO DEALERSHIP, AND FOLLOWED BEHIND. AFTER ABOUT 2 MILES OF DRIVING ON RESIDENTIAL SURFACE STREETS, CAR BECAME NONRESPONSIVE TO ACCELERATOR WHILE DRIVING AROUND 10 MI/HR. THE TOW TRUCK DRIVER TOWED THE VEHICLE THE REMAINING DISTANCE TO FORD DEALERSHIP IN COLMA, CALIFORNIA. AFTER WAITING FOR AN HR, DEALER MECHANIC REPORTED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, AND ADVISED THAT THE POWERTRAIN WARRANTY WAS INAPPLICABLE DESPITE VEHICLE BEING WITHIN THE 5 YR / 60,000 MI WINDOW. THE FORD DEALERSHIP PERFORMED THE REPAIR AND COLLECTED PAYMENT THE SAME DAY. AFTER RETURNING HOME WITH THE VEHICLE, I DISCOVERED THAT PG 19 OF THE 2010 FORD OWNER'S MANUAL SHOWED THAT THE THROTTLE BODY WAS A COVERED PART THAT FORD SHOULD HAVE REPLACED AT NO CHARGE AS AN EMISSIONS-RELATED COMPONENT SO LONG AS THE VEHICLE WAS WITHIN 8 YRS / 80,000 MI. FORD CUSTOMER SERVICE AGREED THAT PG 19 SHOWED THAT THIS PART SHOULD HAVE BEEN COVERED UNDER WARRANTY. HOWEVER, THEY ADVISED THAT THEIR INTERNAL FORD COMPUTER DATABASE INDICATED THAT THIS PART WAS ONLY COVERED FOR HYBRID VEHICLES DESPITE THE WRITTEN MANUAL MAKING NO SUCH DISTINCTION. *TR

I WAS ABOUT TO DRIVE ONTO TO THE MAIN HIGHWAY AND ALL OF THE SUDDEN MY CAR STARTED SHAKING VIOLENTLY, DROPPED SPEED TO LESS THAN 10MPH, NO RESPONSE FROM ACCELERATOR, CAR WOULD NOT GO. I WAS TERRIFIED BECAUSE IT WAS LATE AT NIGHT AND BEING A FEMALE ALONE AT NIGHT WITH A CAR ACTING UP IS NOT COMFORTABLE. I PULLED OVER AFTER ALMOST BEING HIT AFTER THE DRASTIC DECELERATION, I TURNED THE CAR OFF AND WAITED A FEW MOMENTS AND RESTARTED IT. IT DROVE FINE ABOUT 2 MINUTES BEFORE HAVING THE SAME ISSUE, I WAS TRYING TO JUST GET HOME. THIS HAPPENED 4 MORE TIMES BEFORE I REACHED MY HOME WHICH WAS 10 MINUTES AWAY. I WAS ON MY WAY TO PICK UP MY CHILD AND AM THANKFUL THAT HE WAS NOT IN THE CAR AT THIS TIME. IS IT GONNA TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE FORD RECALLS ALL AFFECTED VEHICLES AND FIXES THE ISSUE. I HAVE ALWAYS BEEN A DIE HARD FORD SUPPORTER DRIVING NO OTHER MANUFACTURER BUT AFTER THE SAFETY OF MY FAMILY BEING PUT IN JEOPARDY I AM SERIOUSLY CONSIDERING ANOTHER MANUFACTURER AND MOVE ON FROM FORD. THE ISSUE IS DETERMINED TO BE THE THROTTLE BODY. *TR