2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- STAFFORD, VA
I WAS ATTEMPTING TO STOP IN NORMAL, FLOWING TRAFFIC WHEN MY CAR PEDAL WENT STRAIGHT TO THE FLOOR. IT RESULTED IN MY CAR CRASHING INTO ANOTHER CAR THAT WA--AT LEAST--THE LENGTH OF THREE CARS IN FRONT OF ME. THERE WAS NO RESISTANCE AT ALL WHEN I APPLIED THE BRAKES (WHILE THE CAR WAS IN A STOPPED POSITION). THE OFFICER ON THE SCENE SAID THAT HE TRIED IT AND THEY WERE FINE; HOWEVER, THE ONLY THING KEEPING THE CAR FROM ROLLING OFF THE TOW TRUCK AND INTO ANOTHER CAR WAS THE HAND BRAKE. I WANT. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- GREENSBORO, NC
UPON ATTEMPTED ACCELERATION FROM 43 MPH THE CAR MADE A LOUD "POPPING" NOISE. THE CAR IMMEDIATELY SLOWED AND THE ACCELERATOR BECAME UNRESPONSIVE. THE CAR ALSO BEGAN SHAKING AND JERKING. THE LONGER THE CAR REMAINED ON THE MORE VIOLENT THE SHAKING BECAME. THE SECOND INCIDENT OCCURRED DURING ACCELERATION ONTO A HIGHWAY. CAR AGAIN SLOWED AND WOULD NOT RESPOND TO PRESSING THE GAS PEDAL AND STARTED SHAKING AND JERKING AGAIN. BOTH TIMES I NEARLY AVOIDED DRIVING INTO ONCOMING TRAFFIC OF 55+ MPH. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- AUBURN, AL
DRIVING ALONG IN TRAFFIC ABOUT 40MPH CAR JUST SHUT OFF. PULLED OFF ROAD TURNED KEY OFF AND RESTARTED CAR. THIS HAPPENED SEVERAL TIMES. TOOK CAR TO MY MECHANIC THEY TRIED TO CHECK PROBLEM BUT IT DID NOT STALL FOR THEM. THEY DID NOT WANT TO REPLACE THROTTLE IF THEY WERE NOT CERTAIN THAT WAS THE PROBLEM AND SAID IF IT HAPPENS AGAIN TO GO BACK AT THAT TIME. ABOUT A MONTH WENT BY WITHOUT A PROBLEM. WHEN IT HAPPENED AGAIN I TOOK IT IN TO THE FORD DEALER THEY SAID THEY JUST GOT A NEW PROGRAM TO TEST FOR SPECIFICALLY THROTTLE TROUBLE. MY CAR FAILED THE TEST AND THEY REPLACED THE THROTTLE KIT- COSTING ME $392.20. NOT ONLY WAS IT VERY DANGEROUS TO DRIVE THE CAR NOT KNOWING WHEN IT WOULD JUST STOP RUNNING BUT IT WAS EXPENSIVE TO REPLACE. HOPE THIS HELPS WITH YOUR INVESTIGATION AND WILL GET A RECALL SO I CAN AT LEAST RECOUP MY EXPENSES. THE FEAR OF BEING REAR ENDED WAS FRIGHTENING WHEN DRIVING IN ANY TRAFFIC SITUATION. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- POWDER SPRINGS, GA
MY 2010 FORD FUSION SHOWED AN ORANGE/YELLOW WRENCH AND THE CAR BEGAN TO SHAKE VIOLENTLY ON INTERSTATE 75 NORTH. I WAS TRAVELING AT 70MPH WHEN THIS HAPPENED, AND THE CAR COMPLETELY SHUT OFF. AFTER AVOIDING COLLISIONS I HAD IT TOWED AND REPAIRED AT FORD. I HAVE CONTACTED FORD TO BE REIMBURSED, AS MANY OTHERS HAVE BEEN. HOWEVER, I WAS TOLD THAT SINCE I HAD ONLY OWNED/REGISTERED ONE VEHICLE WITH FORD, THAT I WAS NOT CONSIDERED A LOYAL CUSTOMER, SO THEY COULD NOT REIMBURSE ME. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- FOUNTAIN INN, SC
MY WIFE WAS LEAVING A LOCATION IN SIMPSONVILLE SC AND WAS DRIVING ON A TWO LANE ROAD WHEN SHE FELT A VIBRATION IN THE ACCELERATOR PEDAL AND REALIZED THE ENGINE HAD LOST POWER. SHE STARTED LOOKING FOR A PULL OFF SINCE A LARGE TRUCK WAS BEHIND HER AND DID FIND ONE ACROSS THE ROAD. SHE SAT ON THE SIDE OF THE ROAD FOR ABOUT 3 - 4 MINUTES AND RESTARTED THE CAR AND DROVE HOME. THIS IS FIRST TIME THIS HAD HAPPENED AND SHE WAS LUCKY SHE WAS NOT ON THE INTERSTATE AT A HIGH SPEED. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- REDMOND, WA
1ST INCIDENT: I WAS DRIVING DOWN THE FREEWAY AT 65MPH. MY RPM DROPPED FOR NO REASON. IT FELT LIKE I LOST POWER BUT THE CAR KEPT MOVING. I TOOK THE NEXT EXIT AND WHILE SITTING AT AN INTERSECTION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER. I WAITED ABOUT 5 MINUTES AND TURNED THE KEY...THE CAR STARTED RIGHT UP. 2ND: I WAS DRIVING 40 MPH AND NOTICED THE RPM DROP. WHEN I STOPPED AT A STOP LIGHT THE WRENCH LIGHT CAME ON AND THE CAR LOST POWER. 3RD INCIDENT: TONIGHT, AS I WAS DRIVING 35 MPH DOWN A WINDING ROAD, THE WRENCH LIGHT CAME ON THE CAR LOST POWER AND SLOWED TO A ROLL. I PRESSED THE GAS PEDAL BUT IT DIDN'T WORK BUT THE CAR KEPT CRAWLING WITH A JERKY MOTION. CARS WERE COMING AROUND THE CORNER SO FAST. I TURNED ON MY FLASHERS, PUT THE CAR IN PARK, TURNED THE KEY OFF AND RESTARTED THE CAR. I HAVE HAD THE CAR CHECKED OUT BY 2 FORD DEALERS THEY SAY THEY DON'T KNOW WHAT THE PROBLEM COULD BE. THEY COULD NOT DETECT ANY CODES FROM THE CAR COMPUTER. THEY RULED OUT THE BATTERY AND THE ALTERNATOR. I AM TAKING IT IN AGAIN TOMORROW TO A DIFFERENT FORD DEALER. I TOOK A PICTURE OF THE DASH SHOWING THE WRENCH LIGHT AND I WILL SHOW THEM THE POSTS ON THIS SITE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- CANONSBURG, PA
WE WERE DRIVING DOWN A BUSY ROAD WHEN WE SUDDENLY LOST ACCELERATION AND COULD NOT MOVE TO SAFETY. THE WRENCH LIGHT CAME ON AND WE HAD TO GET TOWED. WE LATER FOUND OUT THAT IT WAS THE THROTTLE BODY, WHICH WAS A COMMON, KNOWN PROBLEM WITH THIS PARTICULAR MODEL. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- KALAMAZOO, MI
MY 2010 FORD FUSION LURCHED FORWARD AND THEN STALLED WHILE ON THE HIGHWAY DRIVING WITH THE CRUISE CONTROL ON. THE SERVICE ENGINE LIGHT AND A WRENCH APPEARED ON THE DASH. I WAS LOSING SPEED AND HAD TO GET TO THE SIDE OF THE HIGHWAY CAUSING THE SEMI AND OTHER VEHICLES BEHIND ME TO SLAM ON THEIR BRAKES... THE SEMI NARROWLY MISSED ME. ONCE TO THE SIDE OF THE HIGHWAY I TURNED MY CAR OFF WAITED A SECOND AND RESTARTED IT. IT RAN FINE FOR ABOUT 5 MILES AND IT DID IT AGAIN. IT DID THIS A TOTAL OF 4 TIMES ON THE WAY TO WORK AND 5 ON THE WAY HOME. I TOOK THE CAR IN TO A SERVICE CENTER AND THE CODE THEY GOT WAS "P2111 THROTTLE ACTUATOR STUCK OPEN". I LOOKED ONLINE AND FOUND THAT 2011 AND 12 FUSIONS HAD BEEN RECALLED FOR THIS PROBLEM BUT NOT THE 2010 BUT SEE THAT MANY 2010 OWNERS HAVE HAD THIS SAME ISSUE AS I HAVE HAD. WHY ARE 2010 FUSIONS NOT BEING RECALLED FOR A BAD THROTTLE BODY? IT IS A VERY SCARY AND SERIOUS PROBLEM AND ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR EVEN KILLED. I WAS LUCKY. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- INDIANAPOLIS , IN
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER, RESTARTED THE ENGINE AND RESUMED NORMAL FUNCTION. THE ENGINE AND THE WRENCH WARNING ICON ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000 THE FAILURE MILEAGE WAS 65,820.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- PENSACOLA, FL
WHILE DRIVING IN RESIDENTIAL NEIGHBORHOOD I GOT A WARNING CHIME WITH A MESSAGE: POWER STEERING FAILURE - SERVICE ADVANCETRAK. THE CAR BECOMES VERY DIFFICULT TO STEER!!! TRIED TO SHUT DOWN AND RESTART CAR. WILL NOT RESET. THIS HAPPENED ABOUT A YEAR AGO. FORD DEALER FOUND NOTHING WRONG, JUST CLEARED THE CODE AND IT WORKED AS NORMAL. VERY DANGEROUS ISSUE!! I HAVE BEEN LETTING MY DAUGHTER, WHO IS A NEW DRIVER, USE THIS CAR. I AM NOW RETHINKING IT, MIGHT HAVE TO SELL THE CAR AND BUY A SAFER CAR FOR HER. *TR
Source: NHTSA WEB SITE