2010 FORD FUSION Complaints

WHILE TRAVELING TO WORK VEHICLE LOST ALL POWER. NEARLY REAR ENDED AS THERE WAS NO PLACE TO PULL OF AS CAR COASTED TO A STOP. LOOKED ONLINE TO SEE IF THIS IS A PROBLEM WITH THIS CAR AS I PURCHASED IT 4 MONTHS AGO. NUMEROUS COMPLAINTS AND CLOSE CALLS REPORTED. THE THROTTLE BODIES ARE ON BACKORDER AS THERE ARE SO MANY FAILURES BEING REPORTED. THIS A SERIOUS PROBLEM AND WILL LEAD TO ACCIDENTS. *TR

CAR SIMPLY STARTED TO SHAKE, A WRENCH WARNING LIGHT CAME ON AND CAR RAPIDLY DECELERATED. COMPLETE LOSS OF ABILITY TO ACCELERATE CAR, AS IF THROWN INTO NEUTRAL. ONLY WAY TO CORRECT IS TO STOP AND RESTART THE CAR. THIS NOW HAPPENS EVERY TIME I DRIVE THE CAR - NO MATTER THE SPEED. CAR HAS BEEN GOING 65 MPH AND SHUT DOWN. *TR

VEHICLE INTERMITTENTLY SHIFTS EXTREMELY HARD AT MANY DIFFERENT SPEEDS AND DIFFERENT GEARS. VEHICLE INTERMITTENTLY PRODUCES TRANSMISSION FLARE AT MANY DIFFERENT SPEEDS AND DIFFERENT GEARS. VEHICLE INTERMITTENTLY HESITATES UNTIL GEARS ENGAGE. VEHICLE INTERMITTENTLY SLIPS OUT OF DRIVE. *TR

FROM A STOPPED POSITION IN MY CONDO PARKING LOT, I BEGAN TO ENTER STREET AND MY CAR BEGAN TO JERK/LUNGE. I NOTICED THE YELLOW GOLD WRENCH WARNING LIGHT CAME ON. ENGINE STOPPED. I WAS ABLE TO RESTART AND CHUGGED/EASED INTO A PLAZA PARKING LOT. CALLED FORD DEALERSHIP AND WAS ADVISED TO CALL FOR A TOW TO THEIR SERVICE DEPARTMENT. THERE WAS NO PRIOR INCIDENT LEADING UP TO THIS EVENT. IT JUST HAPPENED. I FEEL LUCKY TO HAVE BEEN ENTERING A SIDE STREET VICE BEING STOPPED AND TRYING TO MOVE THROUGH A CONGESTED INTERSECTION. THE THROTTLE BODY WAS REPLACED. *TR

I WAS MAKING A RIGHT HAND TURN ON A RED LIGHT. I CAME TO A COMPLETE STOP. CHECKED BOTH WAYS & PROCEEDED TO MAKE MY TURN (WHEN MAKING A TURN ON RED, YOU NEED TO BE ABLE TO ACCELERATE IN ORDER TO EFFECTIVELY MAKE THE TURN, OBVIOUSLY). MY CAR LOST ALL THROTTLE POWER AND RESPONSE TO THE ENGINE. MY MPH DROPPED DRASTICALLY LOW AND CAR STARTED TO VIOLENTLY SHUTTER BACK AND FOURTH. I WAS LEFT LIKE A SITTING DUCK IN THE MIDDLE OF THE LANE. TWO CARS SWERVED OUT OF THEIR WAY, ALMOST HITTING ME IN THE PROCESS (AS THIS WAS A 4 LANE ROAD/HIGHWAY). I HAD CHILDREN IN THE CAR AT THE TIME ALSO. I RESTARTED THE VEHICLE, WRENCH ICON CLEARED AND CAR DROVE AS NORMAL. HOWEVER, 3.5 MILES LATER CAR DOES THE SAME EXACT THING. THE THROTTLE BODY IS DEFECTIVE ON THIS VEHICLE. I HAVE CALLED FORD AND EXPLAINED IT IS A SAFETY HAZARD AND THEY REFUSE TO DO ANYTHING ABOUT IT. MY 3YR WARRANTY HAS EXPIRED WHICH VOIDS MY WARRANTY OUT EVEN THOUGH I HAVE NOT EVEN HIT 36,000 MILES ON THE VEHICLE YET! NO RECALLS ARE BEING ISSUED. NO HELP/ASSISTANCE IS BEING GIVEN TO CUSTOMERS WITH THIS SIMILAR ISSUE. FORD ESTIMATED ME AT AROUND $450-500 FOR REPLACEMENT! PLEASE SOMEBODY HELP. I AM EXTREMELY HARD-WORKING AND THOUGHT I BOUGHT A RELIABLE VEHICLE (AT LEAST FOR A WHILE)...DID NOT EXPECT TO HAVE A $500 REPAIR BEFORE 36K MILES EVEN HITS! IT IS 100% A SAFETY HAZARD, NO MATTER EVEN IF FORD CLAIMS IT IS NOT ... "THE CAR IS SUPPOSED TO BE ABLE TO IDLE STILL AND BE ABLE TO MOVE OFF THE ROAD SAFELY IN THE EVENT THIS OCCURS" ..... QUITE DIFFICULT TO BELIEVE WHEN THE CAR IS SHAKING BACK AND FORTH VIOLENTLY. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FUEL TANK WAS LEAKING. THE CONTACT WOULD ONLY REFUEL THE VEHICLE TO HALF FULL TO AVOID A FUEL LEAK. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V227000 (FUEL SYSTEM, GASOLINE) THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 135,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 137,000.

I WAS DRIVING APPROXIMATELY 70 MPH IN THE LEFT LANE ON I-40 WHEN I HEARD A NOISE AND THEN REALIZED THAT I HAD ABSOLUTELY NO THROTTLE RESPONSE. I ALSO NOTICED THAT THE ORANGE WRENCH LIGHT ILLUMINATED ON THE DASHBOARD. THIS WAS ESPECIALLY FRIGHTENING AND DANGEROUS GIVEN THE FACT THAT I WAS DRIVING DURING A TIME OF HIGH-VOLUME TRAFFIC, AND THERE WERE CARS BEHIND ME ALSO GOING 70 MPH. THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. UPON REACHING THE SHOULDER, I REALIZED THAT THE CAR WAS BUCKING AND SURGING, AND I TURNED OFF THE ENGINE. A FEW MINUTES LATER, I ATTEMPTED TO RESTART THE CAR AND CONTINUE DRIVING, BUT UPON ACCELERATING TOWARDS HIGHWAY SPEEDS, THE SAME PROBLEM OCCURRED, AND I MOVED BACK ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO THE DEALERSHIP, AND AFTER INSPECTING THE VEHICLE MY SERVICE REPRESENTATIVE INFORMED ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THEY ALSO INFORMED ME THAT THERE HAVE BEEN SO MANY ISSUES WITH THIS PARTICULAR PART, THAT IT IS ON BACK ORDER WITH FORD ON A NATIONAL SCALE. QUITE FRANKLY, I'M APPALLED THAT FORD HAS YET TO ISSUE A RECALL ON THIS PART, AND I'M AFRAID IT WILL ONLY OCCUR AFTER SOMEONE IS SERIOUSLY INJURED AS A RESULT OF THEIR DEFECTIVE THROTTLE BODY. I FIND THIS EXTREMELY DISHEARTENING, AND I WOULD LIKE AN EXPLANATION FROM FORD AS TO WHY THEY HAVE NOT ISSUED A RECALL. *TR

LAST YEAR I HAD BOUGHT ONE (2010 SEL) <VIN:[XXX]> THAT SUDDENLY STARTED LOSING POWER ON THE HIGHWAY. A VERY DANGEROUS SITUATION. THE CAR WAS OUT OF WARRANTY SO I HAD TO PAY $500 IN REPAIRS TO REPLACE A THROTTLE BODY. UPON DOING RESEARCH THIS IS A KNOWN AND VERY DANGEROUS ISSUE FOR THE FORD FUSION AND THEY HAVE DONE NOTHING TO CORRECT IT. FAST FORWARD TO 2013, I PURCHASED MY SECOND FORD FUSION <VIN: [XXX]> ABOUT 1.5 MONTHS AGO. LAST WEEK THE SAME ISSUE STARTED YET AGAIN,THIS CAR HAD MUCH LESS MILES, A MUCH MORE UPGRADED VERSION, AND WAS BOUGHT IN AN ENTIRELY DIFFERENT STATE YET THE SAME DANGEROUS ISSUE OCCURRED. I HAD TO ONCE AGAIN PAY TO HAVE THIS KNOWN DEFECTIVE PART REPLACED. I BELIEVE THAT THIS IS A KNOWN FORD ISSUE AND IT IS VERY DANGEROUS, AND AS I CONSUMER I SHOULD NOT HAVE TO PAY FOR THIS, AND I WOULD LIKE MY MONEY REFUNDED. I ALSO THINK THAT THIS IS A WELL KNOWN FORD ISSUE, SUCH THAT NO ONLY DO DEALERSHIPS STOCK THESE SPECIFIC PARTS, THEY CREATED A SPECIFIC TEST FOR IT, AND FORD MOTOR COMPANY SHOULD BE HELP RESPONSIBLE. ONE SHOULD NOT HAVE TO BE SCARED THAT THEY WILL DIE ON THE HIGHWAY FROM THE CAR CUTTING OFF WITHOUT WARNING. IT IS UNACCEPTABLE. I WOULD LIKE EITHER ALL MY MONEY REFUNDED OR THE MONEY I PAID THIS TIME. I HAVE CALLED FORD BOTH TIMES AND COMPLAINED AND OPENED CASES, BUT THEY HAVE BEEN IGNORED. I APPRECIATE ANY HELP WITH THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

GOING DOWN HIGHWAY AT ABOUT 50 MPH WHEN THE CAR JUST SEEMED AS IF IT WAS NOT GETTING ANY GAS. THE GAS PEDAL WOULD NOT WORK. SECOND TIME PULLING OUT AFTER STOPPING AT STOP SIGN AND WHEN PULLED OUT IN THE MIDDLE OF THE ROAD IT STALLED OUT AGAIN, TRIED PUSHING GAS PEDDLE TO MAKE IT GO AND FELT AS IF THE GAS PEDDLE WAS NOT WORKING AT ALL. *TR

MY CAR STALLED ON A BUSY HIGHWAY (21 N). LUCKILY I WAS IN THE RIGHT LANE AND COULD COAST OFF TO THE SIDE. I TURNED MY CAR OFF AND THEN BACK ON AND IT WAS FINE. IT HAPPENED TWO MORE TIMES; ONE WHILE GOING TO WORK AND YESTERDAY WHEN DROPPING MY ELDERLY MOTHER OFF AT HER HOME. I WAS AFRAID TO DRIVE THE HIGHWAY TO WORK AS THERE IS A LOT OF CONSTRUCTION AND NOWHERE TO TURN OFF THE ROAD SHOULD IT HAPPEN AGAIN. I AM NOW SITTING AT THE FORD SHOP AND THEY TELL ME IT IS THE THROTTLE BODY AND WILL COST $560 TO FIX. THIS CAR IS BARELY THREE YEARS OLD AND I AM A LITTLE DISAPPOINTED TO FIND THAT THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THIS PARTICULAR PART WITHOUT A RESOLUTION. I NO LONGER FEEL SAFE DRIVING IN MY CAR. *TR