2010 FORD FUSION Complaints

I WAS ON THE HIGHWAY GOING ABOUT 60MPH WHEN MY CAR(2010 FORD FUSION) WOULD NOT ACCELERATE AT ALL AND IMMEDIATELY CUT-OFF.,I HAPPEN TO BE IN THE SLOW LANE OF THE HIGHWAY I TRIED STARTING IT BACKUP AND IT DID ENOUGH TO COAX IT TO THE SHOULDER, BUT WHEN I TRIED TO GIVE IT SOME GAS IT CUT OFF AND WOULD NOT START. I HAD IT TOWED AND DISCOVERED THE THROTTLE BODY UNIT WENT OUT AND NEEDED REPLACING. ALL OF THIS HAPPEN WITH NO WARNING NO NOISE,NO LIGHTS COMING ON,NOTHING, THE CAR JUST CUT OFF. IT WAS VERY SCARY BEING ON THE HIGHWAY AND YOUR CAR TURNING OFF WITH NO WARNING, AND UNEXPECTED OUT OF POCKET EXPENSE BECAUSE MY CAR WAS OUT OF WARRANTY (39,571 MILES). TO DISCOVER THIS IS A PROBLEM FOR MANY FORD OWNERS AN FORD WON'T DO A RECALL IS VERY FRUSTRATING, AND I'M STILL AFRAID TO DRIVE ON THE HIGHWAY IN MY CAR EVEN THOUGH IT HAS BEEN REPAIRED, A TERRIFYING EVENT IN MY LIFE. *JS

I WAS TRYING TO ENTER I-77 FROM THE ENTRANCE RAMP WHEN THE VEHICLE LOST POWER AND A WRENCH APPEARED ON MY DASH LIGHTS. I PULLED TO THE SIDE OF THE RAMP AND TURNED THE ENGINE OFF. IN A FEW MINUTES I RESTARTED THE ENGINE AND IT RAN FINE. I DID SOME RESEARCH AND DISCOVERED THAT FORD HAS A SEVERE PROBLEM WITH THE THROTTLE BODIES ON THIS ENGINE (I-4). THIS IS A DANGEROUS SITUATION, IF I HAD BEEN ON THE BUSY INTERSTATE I WOULD PROBABLY HAVE BEEN RUN OVER. I CONTACTED THE LOCAL FORD DEALER AND THEY SAID THAT THE THROTTLE BODY WAS PROBABLY THE PROBLEM AND IT WASN'T COVERED UNDER WARRANTY. THEY QUOTED ME A PRICE BETWEEN $500.00 AND $700.00 TO REPLACE IT. I PURCHASED THE PART MYSELF FOR UNDER $200.00 AND REPLACED IT MYSELF IN ABOUT 15 MINUTES. FORD NEEDS TO CORRECT THIS PROBLEM BEFORE SOMEONE GETS KILLED. *JS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,300.

MY DAUGHTER WAS DRIVING HOME FROM WORK IN TRAFFIC IN THE USED VEHICLE WE BOUGHT HER 3 DAYS AGO. THE VEHICLE BEGAN TO SPUTTER THEN LOST POWER ,YELLOW WRENCH LIGHT CAME ON, PRESSING GAS PEDAL DID NOTHING SHE WAS ALMOST REAR ENDED. PULLED OVER TO SIDE OF ROAD TURNED OFF CAR AND TURNED IT BACK ON WRENCH LIGHT WAS GONE CAR STARTED UP. DROVE A FEW MORE MILES SAME THING HAPPENED SHE HAD TO PULL OVER AGAIN TURN IT OFF AND RESTART. I LOOKED UP THE PROBLEM ONLINE AND FOUND MANY, MANY POSTS ON THIS ISSUE. IT IS A THROTTLE BODY ISSUE. FORD NEEDS TO DO A RECALL! *JS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A BRAKE INSPECTION, SHE WAS ADVISED THAT THE WHEELS LUG NUTS WERE CORRODED. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V574000 (WHEELS). THE VEHICLE WAS REPAIRED AND THE LUG NUTS WERE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 59,880.

THROTTLE BODY WENT OUT ON CAR. CAR ALL OF THE SUDDEN JUST STOPPED ACCELERATING AND WOULD ACCELERATE ANY MORE. THE "WRENCH" LIGHT CAME ON. 2010 AWD FORD FUSION SEL *JS

TRAVELING ON I-95 AT HIGHWAY SPEED IN THE LEFT-MOST LANE, THE RPM DROPPED OFF DRAMATICALLY AND HOVERED AROUND 1,000 RPM. THE CAR DID NOT RESPOND TO MY PRESSING THE GAS PEDAL. THE CAR NEVER STOPPED RUNNING COMPLETELY BUT WOULD NOT RUN PAST 1500 RPM (APPX.). I PULLED OFF THE SIDE OF THE ROAD, TURNED THE CAR OFF, PUT IT IN PARK, AND RESTARTED THE VEHICLE. IT STARTED FINE, RAN FOR APPX. 2 MILES, AND DID THE SAME THING AGAIN ON 2-3 MORE OCCASIONS. ON ONE OCCASION, IT DIDN'T MAKE IT MORE THAN 20 YARDS. I WENT TO THE NEAREST FORD DEALER (LESS THAN APPX. 5 MILES FROM WHERE THE PROBLEM FIRST BEGAN) AND WAS TOLD THE THROTTLE BODY NEEDED TO BE REPLACED AFTER A DIAGNOSTIC TEST WAS PERFORMED. I WAS NOT INFORMED OF THE ONGOING INVESTIGATION OR FORD'S KNOWLEDGE OF THE PROBLEM WHEN I ASKED WHY THE THROTTLE BODY NEEDED TO BE REPLACED. GIVEN THE AGE OF THE CAR AND THE FACT THAT I HAD LITTLE CHOICE BUT TO AGREE TO THE REPAIR,I ASKED TO KEEP THE OLD THROTTLE BODY AND HAVE IT IN MY POSSESSION. I WAS FIRST ADVISED THAT THERE WOULD BE A CORE CHARGE TO KEEP THE THROTTLE BODY BUT WAS LATER TOLD THERE WAS NO CORE CHARGE AND WAS NOT ULTIMATELY REQUIRED TO PAY A CORE CHARGE. WHILE WAITING FOR THE REPAIR, I USED THE INTERNET TO RESEARCH THE MATTER AND FOUND SEVERAL ARTICLES REGARDING MORE THAN 700,000 FORDS INCLUDING MY MAKE AND MODEL. AFTER THE REPAIR WAS PERFORMED, I RAISED THE ISSUE WITH SOMEONE IN THE SERVICE DEPARTMENT BEFORE I PAID FOR THE REPAIR. I WAS TOLD I WOULD NEED TO PAY FOR THE REPAIR (APPX. $550) AND THERE WAS NO ACTIVE PROGRAM TO COVER THE REPAIR OR REIMBURSE ME AT THE TIME. BECAUSE I NEEDED TO RETURN TO WORK AND NEEDED MY CAR FOR WORK-RELATED TRAVEL IN A FEW DAYS, I PAID FOR THE REPAIR BUT WAS ASSURED IF A PROGRAM WAS INSTITUTED BY FORD TO COVER THE REPAIR, THE COST WOULD BE REFUNDED. *JS

WHILE LEAVING WORK, THE RPMS DROPPED DRASTICALLY AND THE CAR BEGAN TO LOSE ACCELERATION QUICKLY AND SLOWED DOWN TO 0. I TURNED THE CAR OFF AND RESTARTED IT, THINKING THAT IT REALLY WAS TIME FOR A TUNE-UP. IT RAN FINE FOR ABOUT 15 MILES WHILE ON THE EXPRESSWAY. SHORTLY AFTERWARDS, WHILE STILL DRIVING HOME FROM WORK, THE SAME ISSUE HAPPENED. I WAS ON A VERY BUSY ROAD UNDER HEAVY CONSTRUCTION. THE CAR LOST ACCELERATION, SLOWED DOWN TO 0 AND BEGAN RUNNING VERY ROUGH. THERE WAS NO SHOULDER TO USE DUE TO THE CONSTRUCTION AND THE BARRICADES ON BOTH SIDE OF THE ROAD. THE CAR CAME TO A COMPLETE STOP IN THE ROAD WITH RUSH HOUR TRAFFIC BEEPING THEIR HORNS BEHIND ME. HAD TO SHUT THE CAR OFF AND RESTART IT, PAINFULLY CHUGGING MY WAY PAST THE CONSTRUCTION ZONE TO WHERE I COULD FINALLY PULL OFF ON THE SHOULDER OF THE ROAD. TURNED OUT TO BE THE "THROTTLE BODY". I HAD TO REPLACE IT WHICH WAS NOT CHEAP. I LOVE MY CAR, WE ARE PRO FORD; BUT WHILE RESEARCHING THIS PROBLEM, AND AFTER SEEING ALL THE OTHER PEOPLE ON BLOGS THAT HAVE HAD THE EXACT SAME PROBLEM AS MY CAR, I WAS SHOCKED THAT THERE IS STILL NOT A RECALL ON THIS PART AND FELT I HAD TO FILE A COMPLAINT. IT IS CLEARLY A DEFECTIVE PART THAT IS PUTTING PEOPLE IN DANGER. TO LOSE ACCELERATION ON A LARGE CITY'S 8 LANE EXPRESSWAY IN RUSH HOUR WHILE PEOPLE ARE DRIVING 80 MPH + IS EXTREMELY DANGEROUS. REALLY GLAD I MADE IT TO THE HIGHWAY BEFORE THE THROTTLE BODY TOTALLY QUIT WORKING AND THAT I DID NOT HAVE THE GRANDCHILDREN WITH ME AT THE TIME! *JS

IT FIRST STARTED ON THE HIGHWAY DOING 75MPH. MY CAR JERKED AND WOULDN'T ACCELERATE AND THE WRENCH LIGHT CAME ON. I PULLED OVER AND SHUT OFF MY CAR, TURNED IT BACK ON AND IT WORKED FINE FOR ABOUT A MONTH. NOW IT HAPPENS MUCH MORE FREQUENTLY, IT GOES ABOUT 100 FEET BEFORE REPEATING BUT NOW MY CHECK ENGINE LIGHT IS ON, THE WRENCH LIGHT COMES ON, AND MY CARS SHAKES WHEN I STOP AND PULL OVER. I GOT THE CODE CHECKED AND IT SAYS IT'S THE THROTTLE BODY PLATE GETTING STUCK, I HAVE TRIED CLEANING IT ALREADY WITH THROTTLE BODY CLEANER AND IT HASN'T HELPED AT ALL. I HAVE SEEN MANY POSTS ABOUT THIS HAPPENING. NOT SAFE TO DRIVE WHEN MY CAR SHUTS DOWN IN THE MIDDLE OF A HIGHWAY OR ROAD. *JS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE BEGAN TO LUNGE FORWARD AND SHUTTER BEFORE PROCEEDING TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE CONTACT DISCOVERED THAT THE THROTTLE BODY WAS DEFECTIVE AND REPLACED THROTTLE BODY HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *JS