2010 FORD FUSION Complaints

WHILE DRIVING APPROXIMATELY 40MPH ON A SIX LANE DIVIDED ROAD, THE WRENCH CAUTION LIGHT APPEARED (INDICATING TRANSMISSION/THROTTLE MALFUNCTION). THE ENGINE RPM IMMEDIATELY DROPPED AND BEGAN FLUCTUATING AROUND 1,000 AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THERE WAS ABSOLUTELY NO RESPONSE TO ACCELERATOR INPUTS. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE CLEAR OF TRAFFIC. THE MAXIMUM SPEED THAT COULD BE ATTAINED AT THE FLUCTUATING RPM WAS 14 MPH. IT IS A MIRACLE THE VEHICLE WAS NOT IN REAR END COLLISION AS THE POSTED SPEED LIMIT WAS 45MPH. CAR WAS ALLOWED TO IDLE AT THE REDUCED RPM WHILE DRIVER INSPECTED THE ENGINE AND PRESSED THE ACCELERATOR. THE CAR WAS TURNED OFF AND BACK ON (WITH A LITTLE BIT OF TROUBLE TURNING OVER). THE INCIDENT OCCURRED ONCE ON 26AUG2013, FOUR TIMES ON 13SEP2013, AND ONCE ON 14SEP2013. THE CAR HAS NOT BEEN DRIVEN SINCE THE LAST OCCURRENCE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO RECOMMENDED TAKING IT TO A FORD DEALERSHIP DUE TO ONLY HAVING 1,400 MILES LEFT ON THE POWERTRAIN WARRANTY. THE SERVICE DEPARTMENT WAS ABLE TO PULL P2111 CODE. AFTER RECEIVING AN EXORBITANT QUOTE FOR THE REPAIR ($230 FOR PART, $280 FOR LABOR) WITH NO ESTIMATED DELIVERY DATE FOR THE BACKORDERED PART, THE REPAIR WAS DENIED TO ALLOW FOR FURTHER RESEARCH. THE DEALER HAS ABSOLUTELY NO QUALMS RELEASING THE CAR WITH A KNOWN MALFUNCTION, PRESENTING A HAZARD TO THE DRIVER AND OTHERS ON THE ROAD. A CAR THAT IMMEDIATELY DECELERATES SHOULD BE CONSIDERED AS DANGEROUS AS AN UNCOMMANDED ACCELERATION. TO PREVENT SERIOUS INJURY/DEATH, FORD SHOULD ISSUE AND IMMEDIATE RECALL FOR THE FAILING THROTTLE BODY. *TR

DUE TO THE FAILURE OF THE THROTTLE BODY, THE CAR ENGINE QUITS AT VARIOUS SPEEDS OR WILL NOT ACCELERATE AND STALLS WITH ON COMING TRAFFIC. WHEN THIS HAPPENS, THE CARS POWER BRAKES AND STEERING FAIL TO WORK CREATING A VERY UNSAFE EVENT. FORD HAS HAD HUNDREDS OR THOUSANDS OF PROBLEMS WITH THIS ACCORDING TO THE LOCAL DEALERSHIP, IF FACT THEY HAVE SEVERAL CARS WAITING FOR PARTS (THROTTLE BODY) TO REPAIR IN THEIR BACK LOT. I HAVE BEEN PROMISED BY FORD CUSTOMER SERVICE THE PART WOULD BE SHIPPED FOR OVER THREE OR FOUR WEEKS, BUT THEY HAVE SHIPPED NONE DUE TO THE MANUFACTURE ON BACK ORDER OR PUTTING THE PARTS IN "NEW" CARS TO SELL. WE HAVE NO CHOICE BUT TO KEEP DRIVING THE VEHICLE DOING THIS TIME. FORD REFUSES TO PROVIDE A RENTAL CAR SINCE MY CAR IS "OUT OF WARRANTY", IN THE MEAN TIME, THEY WILL NOT SHIP THE PART TO REPAIR. IF, ACCORDING TO THE DEALERSHIP, THEY ARE HAVING THIS PROBLEM WITH MULTIPLE MODELS, WHY HAS THIS NOT BE A RECALL BY FORD TO FIX OR FURNISH A REPLACEMENT WHILE THEY CAN'T SEND THE PART TO FIX THE SAFETY PROBLEM. (WHEN THE CAR QUITS AT 35-60MPH IN TRAFFIC, THIS IS A SAFETY PROBLEM.) *TR

DRIVING AT HIGHWAY SPEED OF 55 MPH VEHICLE SHOOK AND LOST ALL POWER. PRESSING GAS PEDAL DOWN HAD NO EFFECT ON VEHICLE RPM OR SPEED. COASTED TO SIDE OF THE ROAD. ENGINE CONTINUED TO RUN ERRATICALLY. SHUT ENGINE OFF AND WAITED A FEW MINUTES. RESTARTED VEHICLE, APPEARED TO BE FINE. THROTTLE RESPONSE NORMAL. RESUMED DRIVING. AFTER APPROX ONE MILE SAME ISSUE, COMPLETE LOSS OF POWER AT 55 MPH! ATTEMPTED RESTART AGAIN AND APPEARED NORMAL. DROVE 5 MILES AND ISSUE HAPPENED AGAIN!. ATTEMPTED RESTART AND APPEARED NORMAL BUT THIS TIME THE CHECK ENGINE LIGHT WAS ILLUMINATED. PULLED STORED FAULTED CODE - P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. LOTS OF REPORTS ON WEB WITH SAME COMMON PROBLEM. THIS PART IS CLEARLY DEFECTIVE AND SHOULD BE RECALLED. GOING TO TAKE TO DEALER FOR REPAIR BUT WILL PROBABLY HAVE TO PAY AS CAR IS OUTSIDE THE 3 YR WARRANTY PERIOD. PART COST IS ~$400 SO NOT LOOKING FORWARD TO THIS BILL. LOSING ENGINE POWER CONTROL AT HIGHWAY SPEEDS HAS A VERY GREAT POTENTIAL TO CAUSE AN ACCIDENT AND IT IS ONLY A MATTER OF TIME BEFORE THIS DEFECTIVE PART IS RESPONSIBLE FOR KILLING SOMEONE. PLEASE ISSUE A RECALL ASAP!! *TR

SAT AT STOP SIGN AND WHEN I WENT TO PULL INTO TRAFFIC THE CAR WOULDN'T ACCELERATE AND WENT REAL SLOW AND WAS SPUTTERING. *TR

THE CAR STALLED OUT COMPLETELY DURING DRIVING, NO POWER WAS LEFT TO DRIVE WITH, LUCKILY IT WAS IN A QUIET STREET!! *TR

WHEN DRIVING THROUGH A INTERSECTION THE CAR JUST QUITS WORKING ALMOST WERE RAN INTO MANY TIMES. I TOOK THE CAR TO THE FORD DEALER AND THEY ARE REPLACING THE THROTTLE BODY. *TR

TRAVELING ABOUT 50 MILES PER HOUR AND SUDDENLY NO POWER WHEN TRYING TO ACCELERATE. CAR STARTS SHAKING AND SLOWS TO NOTHING. FORTUNATELY, NO ONE WAS BEHIND ME AT THE TIME BECAUSE THE CAR CONTINUED TO SHAKE & THEN SHUT OFF RIGHT IN THE MIDDLE OF THE HIGHWAY. VERY FRIGHTENING AND SHOCKING. SO THANKFUL MY GRANDSON WAS NOT IN THE CAR WITH ME AT THE TIME. THE 2ND TIME IT OCCURRED, MY HUSBAND WAS DRIVING IT AND HE TURNED OUT ONTO A MAIN HIGHWAY FROM OUR NEIGHBORHOOD & IT TURNED OFF ON HIM. ANOTHER VEHICLE TRAVELING AT LEAST 55 MILES PER HOUR CAME UPON HIM BEFORE HE GOT IT RESTARTED & NEARLY REAR ENDED HIM. THANKFULLY, THEY WERE ABLE TO STOP IN TIME, BUT WERE QUITE ANGRY & BLOWING THEIR HORN BECAUSE THEY ASSUMED SOME FOOL HAD JUST STOPPED IN THE MIDDLE OF A BUSY HIGHWAY! THIS HAPPENS WITH NOT ENOUGH WARNING TO GET OFF THE ROAD & SOMETIMES THAT IS IMPOSSIBLE ANYWAY.THE CAR DID THIS THREE MORE TIMES AS MY HUSBAND DECIDED IT WAS GOING STRAIGHT FOR REPAIR. FORTUNATELY HE HAD CALLED ME & I WAS ABLE TO FOLLOW HIM IN ANOTHER VEHICLE HIM MY HAZARD LIGHTS ON FOR SAFETY.I KEPT A SAFE DISTANCE AND WAS ALERT FOR WHEN IT TURNED OFF. THIS MADE ME TRULY REALIZE, AS IT CONTINUED TO TURN OFF ON HIM, HOW VERY DANGEROUS THIS WAS FOR THE PERSON IN THE FUSION & FOR THE VEHICLE BEHIND THEM OR COMING INTO AN INTERSECTION. I KNEW TO BE AWARE, BUT OTHERS WOULDN'T BE. THIS IS VERY DANGEROUS IN INTERSECTIONS & WHEN PULLING OUT ONTO HIGHWAYS. WE KNOW WE CAN'T DRIVE THIS AND ARE TRYING TO GET IT FIXED, BUT APPARENTLY IT IS A MAJOR PROBLEM FOR FORD FUSIONS BECAUSE WE WERE JUST TOLD THERE IS A 3-6 MONTH WAIT FOR THE THROTTLE BODY PART WHICH IS THE PROBLEM. VERY FRUSTRATED AND FRIGHTENED FOR THOSE STILL DRIVING THESE VEHICLES ON THE HIGHWAY BECAUSE WHO KNOWS WHEN IT WILL HAPPEN TO THE CAR AND WHAT TRAGIC ACCIDENT MAY OCCUR. FORD NEEDS TO RECALL & GET THESE VEHICLES FIXED!!!!!! *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE FAILURE RECURRED ON THREE OCCASIONS. THE CONTACT WAS ABLE TO PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

I WAS SLOWING TO EXIT THE INTERSTATE WHEN THE YELLOW WRENCH LIGHT CAME ON AND THE CAR LOST POWER. I WAS ABLE PULL THE CAR TO THE SIDE OF THE ROAD. THE ENGINE WAS RUNNING EXTREMELY ROUGHLY AND I TURNED IT OFF. AFTER ABOUT 15 SECONDS, I WAS ABLE TO RESTART THE CAR AND IT ACTED NORMALLY. I WAS ABLE TO CONTINUE ON MY WAY. I PARKED THE CAR SEVERAL TIMES AND HAD NORMAL RESTARTS. I HEADED HOME. I ONLY GOT A FEW MILES BEFORE THE YELLOW WRENCH LIGHT CAME ON AND THEN THE YELLOW ENGINE LIGHT. I WAS NOT POSSIBLE AT THIS POINT TO RESTART THE CAR WITHOUT THE YELLOW WRENCH LIGHT COMING ON IMMEDIATELY. I HAD THE CAR TOWED TO A LOCAL DEALERSHIP. THEY DETERMINED THE CAR HAD AN ERROR CODE P2111. THE DEALER REPLACED THE THROTTLEBODY. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.