2010 FORD FUSION Complaints

ONGOING ISSUE WITH ACCELERATION DEVELOPED INTO A MALFUNCTION IN THE THROTTLE BODY. I HAD NOTICED INTERMITTENT STUTTERS DURING ACCELERATION AND DECELERATION. THIS TIME, THE CAR LOST POWER TO ACCELERATE, VIBRATED VIOLENTLY, AND FORCED ME TO PULL OVER FOR FEAR OF CAUSING AN ACCIDENT. NOW IT IS RECURRING AND ALTHOUGH THE CODE ERASES AND IT SEEMS TO BE FINE, IT WILL SUDDENLY FAIL TO OPERATE PROPERLY AND CAUSE ME TO CUT OUT OF TRAFFIC AS QUICKLY AS POSSIBLE. *TR

DROVE OFF FROM WORK AND SHORTLY AFTER I NOTICED THE CAR SLOWED DOWN AND STARTED TO VIBRATE AND FINALLY LOST POWER. I WAS ABLE TO PULL OVER, I TURNED OFF CAR THEN TRIED TO RESTART BUT IT DID THE SAME THING. I THEN DECIDED TO SHUT IT OFF AGAIN AND GIVE IT MORE TIME SURELY AFTER A FEW MINUTES IT SEEMED TO BE FINE BUT RIGHT BEFORE GETTING HOME IT HAPPENED AGAIN. HUSBAND DROVE TO AUTOZONE AND HAD A DIAGNOSTIC CHECK AND RESULTS WERE..."TROUBLE SHOOTING PROBLEM FROM AUTO ZONE CODE P2111 THE THROTTLE ACTUATOR CONTROL SYSTEM". *TR

MY CAR DIED OUT IN THE MIDDLE OF THE ROAD AFTER PICKING UP MY DAUGHTER FROM SCHOOL. LUCKILY NO ONE WAS INJURED... YET. THERE ARE THOUSANDS OF REPORTS OF THIS SAME PROBLEM AND FORD ACKNOWLEDGES THE PART AS DEFECTIVE, ALTHOUGH THERE HAS BEEN NO FORMAL RECALL. HOPEFULLY FORD WILL DO RIGHT BY THE AMERICAN PEOPLE BEFORE A HORRIBLE TRAGEDY BEFALLS A FAMILY DUE TO THEIR NEGLIGENCE. *TR

WHILE I WAS DRIVING, THE CAR WOULD LOOSE POWER. IT WOULD NOT DIE BUT WOULD NOT HAVE ANY ACCELERATION. WHEN I PULLED OFF THE ROAD THE IDLE WOULD GET VERY ROUGH. I SHUT THE CAR OFF AND STARTED IT BACK UP, THEN IT WOULD OPERATE PROPERLY FOR AWHILE. THEN IT WOULD DO THE SAME THING AT DIFFERENT TIMES AND DIFFERENT SPEEDS. *TR

WHILE ON HIGHWAY THE VEHICLE STUTTERED, LOST ALL THROTTLE POWER (NO ACCELERATION) AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER TO THE NEAREST SHOULDER WHILE LOSING SPEED. ONCE STOPPED THE CAR JITTERED AND TUGGED AND CONTINUED TO DO SO EVEN WHILE IN PARK! AFTER TURNING THE VEHICLE OFF AND THEN WAITING A WHILE, IT STARTED UP WITHOUT THE ISSUE AND WITHOUT THE WRENCH LIGHT ON. AFTER TAKING IT TO THE FORD DEALERSHIP THEY TOLD US IT WAS THE THROTTLE BODY AND THAT WE WOULD HAVE TO WAIT UNTIL IT WAS ORDERED BECAUSE IT WAS BACKORDERED AND ALSO THEY SAID WE WOULD NOT BE COVERED FOR THIS UNDER WARRANTY. I SUSPECT THEY KNOW OF THEIR FAULTY PRODUCTS AND HAD THE AUDACITY TO CHARGE SO MUCH TO GET IT FIXED. THIS IS TRULY A SAFETY HAZARD. *TR

I WAS TRAVELING ON INTERSTATE AT 65-70 MPH, WHEN MY FUSION'S RPM'S ALL OF A SUDDEN DROPPED TO 1 AND WOULD NOT REACT TO THE GAS PEDAL, LUCKILY I WAS IN THE SLOW LANE AND MANAGED TO COAST OFF THE INTERSTATE. FORTUNATELY FOR ME THIS WAS DURING NON-RUSH HOUR TRAFFIC, OTHERWISE IT COULD HAVE BEEN QUITE DANGEROUS WITH NOT BEING ABLE TO GET OUT OF THE WAY OF CONTINUED INTERSTATE TRAFFIC. AFTER TURNING THE VEHICLE OFF AND SITTING FOR A FEW MINUTES, I WAS ABLE TO START THE ENGINE AND CONTINUE TO MY POINT OF DESTINATION. I GOOGLED THE PROBLEM AND FOUND THAT THE CAUSE IS A FAULTY THROTTLE BODY. I CALLED THE LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED THE PART WAS ON A LENGTHY BACK ORDER AND DUE TO ME BEING JUST OUTSIDE MY WARRANTY, THE HEFTY REPAIR COST OF BETWEEN $500 AND $600 WOULD BE MY RESPONSIBILITY. THIS IS A KNOWN PARTY FAILURE ON MANY FORDS AND IT APPEARS THEY'VE EVEN REDESIGNED THE PART DUE TO THE ISSUES. THERE IS CURRENTLY AN OPEN INVESTIGATION WITH NHTSA ON THIS ISSUE. HOPEFULLY IT WILL NOT TAKE SOMETHING AS SERIOUS AS A FATALITY FOR FORD TO SEE THEY NEED TO HAVE AN IMMEDIATE RECALL. I HAVE HAD THE INCIDENT OCCUR TWO MORE TIMES SINCE THE ORIGINAL INCIDENT DATE. ONCE AGAIN ON INTERSTATE AT INTERSTATE SPEED AND ONCE IN CITY DRIVING, IT OCCURRED AS I WAS PULLING OUT FROM A PARKING LOT, AGAINST TRAFFIC ONTO A MAJOR CITY THOROUGHFARE. AGAIN, FORTUNATE FOR THE LIGHTER TRAFFIC TIME AND THE ABILITY TO COAST TO THE CENTER TURN LANE TO TURN THE VEHICLE OFF AND WAIT TO RESTART. THE DEALER HAS SCHEDULED TO DIAGNOSE THE VEHICLE AND CHARGE ME $95 FOR WHAT THEY HAVE ALREADY ADVISED ME OVER THE PHONE. AS FOR RESOLUTION, I AM AMONG THE MANY WHO ARE AT THE MERCY OF SHIPPING SCHEDULES OF THIS NECESSARY, APPARENTLY, ILLUSIVE PART. *TR

CAR WOULD STALL WHILE DRIVING AND THE WRENCH AND ENGINE LIGHT WOULD COME ON. WENT TO AUTOZONE TO GET A FREE ENGINE CHECK CODE. IT WAS P2111. UPON FURTHER RESEARCH, LOOKS LIKE FORD HAD RELEASED A NEW THROTTLE BODY PART IN ITS NEW VERSIONS WITHOUT DOING A RECALL ON ITS PAST VERSIONS. HOPEFULLY THIS CAN HELP SAVES LIVES INCASE SOMEONE GETS STALLED ON THE FREEWAY GOING 70MPH +. *TR

WHILE GOING TO FIRST TO SECOND GEAR THE ENGINE SUDDENLY SHUDDERS AND I LOST POWER AND THE "WRENCH" SYMBOL ON THE DASH CAME ON. THE ENGINE WAS STILL RUNNING, VERY ROUGHLY, BUT WOULD NOT ACCELERATE. THE BRAKES STILL WORKED AND I PULLED OVER. I WAS ABLE TO RESTART THE ENGINE WITH SOME DIFFICULTY. THIS HAS HAPPENED FOUR TIMES. THE FIRST TIME I THOUGHT I WAS IN TOO LOW OF A GEAR AND STALLED IT. BUT SINCE I REALIZED IT HAS ONLY HAPPENED WHILE ACCELERATING AND GOING FROM FIRST TO SECOND GEAR. *TR

SECOND ENGINE/POWER TRAIN FAILURE WITHIN 4,000 MILES OF VEHICLE 36 MONTH, 36,000 MILE WARRANTY EXPIRATION (FIRST FAILURE WAS A TOTAL POWER LOSS AT HIGH WAY SPEEDS WITHIN 1,000 MILES OF WARRANTY EXPIRATION). VEHICLE SUDDENLY BEGAN JERKING, SHUTTERING AND HESITATING UPON FIRST ACCELERATION. FORD EVALUATED MASS FLOW SENSOR TO BE FAULTY AND REPLACED AT $425 COST IN ADDITION TO $50 RENTAL CAR. UPON CONSULTATION WITH FORD CUSTOMER SERVICE, NO COSTS WERE COVERED OR REIMBURSED. MY WIFE OFTEN TRAVELS ALONE WITH MY CHILDREN, SO WE PURCHASE NEW CARS SPECIFICALLY TO AVOID SUCH BREAK DOWNS AND MAINTENANCE PROBLEMS. WE PAID CASH FOR THIS VEHICLE, AND COULD BUY A NEW BMW 760IL TOMORROW FREE AND CLEAR. INSTEAD, WE BOUGHT A FORD FUSION TO SHOW SUPPORT FOR THE AMERICAN AUTO INDUSTRY. UNDERSTAND THAT MECHANICAL FAILURES HAPPEN, BUT VERY DISAPPOINTED WITH FORD CUSTOMER SERVICE FOR NOT REIMBURSING OR ISSUING RECALLS FOR THESE KNOWN MANUFACTURER DEFECTS OCCURRING ON ESSENTIALLY NEW FIRST OWNER CARS < 40,000 MILES. WILL NEVER BUY A FORD AGAIN. *TR

WHILE DRIVING ON THE HIGHWAY, VEHICLE EXPERIENCED IMMEDIATE, SUDDEN AND COMPLETE LOSS OF ENGINE POWER (ENGINE WOULD NOT RESPOND TO THROTTLE DEPRESSION AND REMAINED AT IDLE) WITH ASSOCIATED YELLOW MAINTENANCE WRENCH ILLUMINATED ON INSTRUMENT CLUSTER. DRIVER HAD TO EXECUTE A DANGEROUS DECELERATING 4 LANE CHANGE TO STOP VEHICLE ON A LIMITED AND NARROW SHOULDER. AFTER RESTARTING VEHICLE, THE LIGHT DISAPPEARED, AND THE VEHICLE WAS ABLE TO BE DRIVEN BEFORE SAME MECHANICAL FAILURE OCCURRED AFTER 1 MILE. VEHICLE WAS DRIVEN 10 MILES TO NEAREST FORD DEALER AT SLOW SPEEDS AND BACK ROADS. POWER LOSS OCCURRED APPROXIMATELY 8 MORE TIMES WHILE ENROUTE TO DEALER. EXTREMELY DANGEROUS AND INSIDIOUS MODE OF FAILURE WITHOUT WARNING. COULD HAVE EASILY RESULTED IN A FATAL CRASH IF IT HAD OCCURRED DURING A HIGHWAY MERGE OR CROSSING TRAFFIC SITUATION. CONSPICUOUSLY CONVENIENT TIMING OF FAILURE 2 MONTHS AND 1000 MILES AFTER WARRANTY EXPIRATION. AFTER DIALOGUE WITH FORD CUSTOMER SERVICE, FORD DID NOT REIMBURSE OR COVER ANY OF REPAIR COSTS. *TR