2010 FORD FUSION Complaints

RAPID DECELERATION WHILE ON THE FREEWAY, WRENCH SIGN CAME ON. PULLED ON THE SIDE OF THE FREEWAY AND CAR STARTED SPUTTERING AND JERKING, TURNED CAR OFF TURNED BACK ON AND DRIVE FINE. BACK ON THE FREEWAY THE NEXT DAY DURING RUSH HOUR TRAFFIC AND RAPID DECELERATION HAPPENED AGAIN. PULLED OVER IN RUSH HOUR TRAFFIC (VERY DANGEROUS BY THE WAY) TURNED CAR OFF AND BACK ON AND RAN FINE. FORD SAYS IT WILL COST ME $565.00 FOR A NEW THROTTLE BODY AND CAM ON A 3 YEAR OLD VEHICLE THAT HAS HAD REGULAR MAINTENANCE. *TT

I WAS DRIVING AND A WRENCH CAME ON MY DASH, THE CAR STALLED AND LOST ALL THROTTLE. ITS HAPPENED TO ME BEFORE BUT NOW ITS DOING IT ALOT MORE. I AM AFRAID I WILL GET HURT. *TR

MOST RECENTLY, WHILE I WAS DRIVING MY 2010 FORD FUSION AROUND 25 MPH, MY CAR SLOWED DOWN, BUT DID NOT SHUT OFF, AND I COULDN'T ACCELERATE. MY RPM'S DROPPED AND MY WRENCH LIGHT CAME ON, SO I PULLED OVER AND SHUT THE CAR OFF. AFTER A FEW MINUTES, I TURNED THE CAR BACK ON AND IT APPEARED FINE. THIS HAPPENED 2 TIMES IN ONE WEEK. MY UNDERSTANDING IS THAT I NEED A NEW THROTTLE BODY. THIS CAR IS A BRAND NEW 2010 FORD FUSION WITH 68,000 MILES. I WOULD NOT EXPECT THIS TYPE OF PROBLEM/EXPENSE AND AM VERY FRUSTRATED. SIDE NOTE: I HAVE HAD MANY OTHER ISSUES WITH THIS VEHICLE SINCE THE TIME I BOUGHT IT. THE OTHER PROBLEM RELATED TO TRANSMISSION "REVVING" THAT OCCURRED WHEN DECELERATING AROUND 25-40 MPH OR BETWEEN GEARS. I HAD MY VEHICLE IN MULTIPLE TIMES AT A FORD DEALERSHIP FOR THIS ISSUE. THEY COMPLETED COMPUTER RESETS AND RAN OTHER TESTS. THE PROBLEM STILL CONTINUED. WE ESCALATED TO THE BBB AND WAS AWARDED A FORD FIELD SERVICE ENGINEER INSPECTION AND HAD A VEHICLE DATA RECORDER INSTALLED. THE ISSUES I DESCRIBED COULD NOT BE REPLICATED. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ADVANCE TRACK WARNING SYSTEM ILLUMINATED FOLLOWED BY EVERY LIGHT ON THE INSTRUMENT PANEL ILLUMINATING. THE SPEEDOMETER AND THE AIR CONDITIONER ALSO FAILED. THE CONTACT STATED THAT HE PULLED THE VEHICLE OVER, DISCONNECTED THE BATTERY TO RESET THE COMPUTER AND THE VEHICLE FUNCTIONED PROPERLY AFTER THE BATTERY WAS RECONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

AS I MADE A LEFT HAND TURN INTO MY NEIGHBORHOOD, I FELT THE CAR SORT OF SLIP OUT OF GEAR. IT BEGAN SLOWING DOWN SO I PRESSED ON THE GAS PEDAL AND NOTHING HAPPENED. THEN, THE ENGINE LIGHT WENT ON AND SHORTLY AFTER, THE TRANSMISSION LIGHT APPEARED. I COASTED DOWN THE HILL AND PULLED OVER. I SHUT OFF THE CAR AND TURNED IT BACK ON. IT SEEMED TO BE FINE FOR 5 SECONDS AND THEN THE TWO LIGHTS REAPPEARED. THE GAS PEDAL STOPPED WORKING AND THE CAR BEGAN SHAKING AND LUNGING FORWARD. I WAS CLOSE TO HOME, LUCKILY, SO I COASTED INTO THE DRIVEWAY AND GOT IT TOWED TO THE DEALER THE NEXT DAY. THE THROTTLE BODY NEEDED TO BE REPLACED, WHICH AFTER DOING SOME RESEARCH, IS A MAJOR KNOWN PROBLEM WITH THE FUSION. I'M WONDERING WHY THERE IS NO RECALL. *TR

GOING DOWN ROAD ABOUT 45 MPH ACCELERATE STOP RESPONDING. COULDN'T GIVE ANY GAS. RPM DROP TO AROUND IDLE [ IDLE WAS ROUGH] ALL MOST GOT REAR ENDED. GOT OVER TO SIDE OF ROAD. TURN CAR OFF. THEN RESTARTED DROVE IT HOME [ ABOUT 3 MILE] AND PARKED THIS HAS HAPPEN TWICE IN THE LAST 4 DAYS . BOTH TIMES DRIVING ABOUT 45 MPH. FIRST TIME 8/23/2013 SECOND TIME 8/26/2013 *TR

I WAS DRIVING ABOUT 45 ON STRAIGHT STRETCH OF ROAD CAR FELT LIKE IT WENT INTO NEUTRAL BUT IT DID NOT LOST ALL POWER PRESSING ON THE GAS DID NOTHING WAS ABLE TO PULL OFF ROAD YELLOW-WRENCH LIGHT CAME ON CAR STARTED MISSING REAL BAD SO HARD THE CAR WAS JUMPING A LITTLE SO I CUT THE CAR OFF AND THEN IT STARTED BACK UP AND RAN OK FOR ABOUT 10 MILES DID THE SAME THING AGAIN-I TOOK IT TO LOCAL FORD DEALERSHIP RENTED A CAR THEY TOLD ME ON FRIDAY AS IT DID NOT HAPPEN WITH THEM AND DID NOT THROW A CODE THEY COULD FIND NOTHING WRONG WITH IT AND I NEEDED TO DRIVE IT AGAIN AND IF IT HAPPENED AGAIN TO BRING IT BACK ON MONDAY- I PICKED CAR UP DROVE IT SATURDAY ABOUT 40 MILES AND SAME THING AGAIN I DROVE IT ON HOME AS THE FORD PLACE WAS CLOSED I AM AFRAID TO DRIVE IT AS IT IS VERY DANGEROUS -SUNDAY A FRIEND OF MINE DROVE BEHIND ME TO TAKE IT BACK TO SAME DEALERSHIP AND ABOUT 10-12 MILES CAR DID SAME THING (4TH TIME) WAS ABLE TO RESTART IT AND THEN DROVE IT TO THE DEALERSHIP WITH A NOTE ABOUT THE PROBLEM. SPOKE TO DEALERSHIP YESTERDAY AND TODAY AND ONCE AGAIN THEY TELL ME AS THE CODE WAS ALERTED AND THEY DROVE IT 20 MILES AND IT WAS FINE -THE CAR IS NOT FINE IT IS DANGEROUS TO MYSELF AND OTHERS -I EXPRESSED THIS TO THEM AND WAS TOLD THERE WAS NOTHING THEY COULD DO AS THEY DON'T KNOW WHAT THE PROBLEM IS TO DRIVE IT AND IF IT HAPPENS AGAIN TO COME BACK? I LOOKED ON THE INTERNET AND FOUND MANY OTHER EXAMPLES OF THE SAME PROBLEM -IF THERE ARE A LOT OF CONCERNS WHAT CAN BE DONE TO GET FORD TO ADMIT THIS IS A SAFETY PROBLEM -I TALKED TO THEM ABOUT THE THROTTLE BODY ASSEMBLY PROBLEMS BUT WAS TOLD IT MAY BE THE PROBLEM BUT WOULD NOT RECOMMEND REPLACING IT BECAUSE THEY DON'T KNOW. *TR

TURNED ONTO SIDE STREET TRAVELING AT ABOUT 30 MPH. SUDDENLY LOST POWER AND CAR BEGAN TO BUCK AND CHUG. CAR STALLED TWICE AND RE-STARTED BUT ONLY COULD GO BETWEEN 5 AND 10 MPH, BUCKING ALL THE WAY ABOUT A MILE OR SO TO A SERVICE STATION WHERE I LEFT IT TO BE REPAIRED. HAD TO CALL FRIENDS FOR A RIDE HOME. IT ACTUALLY BUCKED MORE GOING DOWNHILL WHERE I WAS ABLE TO GET UP TO 10 MPH. MECHANIC REPLACED THROTTLE BODY HOUSING AT A COST OF $543.56, PARTS, LABOR AND TAX. RUNNING THE CAR LIKE THAT ALSO FOULED SPARK PLUGS AND IT COST ME ANOTHER $285.00 FOR A TUNE UP. *TR

BASICALLY THE CAR SHUT DOWN DRIVING DOWN THE PENNSYLVANIA TURNPIKE ON FRIDAY MORNING AT 65 MPH, THE CAR TOTALLY SHUT DOWN. THIS HAPPENED 2 TIMES AT 65 MPH AND ONE TIME AT ABOUT 25 MPH WHILE ENTERING THE TURNPIKE. I WAS VERY LUCKY THAT THE TRACTOR TRAILER BEHIND ME GOING ABOUT 70 MPH, SAW SOMETHING WAS WRONG WITH MY CAR AND HAD TIME MOVED OVER INTO THE PASSING OR HE WOULD HAVE HIT MY CAR AND KILLED ME. THIS HAPPEN ONE MORE TIME DURING MY MORNING COMMUTE AT THAT SPEED. I TOOK MY CAR YESTERDAY TO THE FORD DEALER AND HE REPAIRED THE THROTTLE BODY MOTOR ASSEMBLY. I HAVE NOTIFIED FORD CUSTOMER SERVICE CASE # CAS-#[XXX], BUT I BELIEVE THIS IS AN IMMEDIATE LIFE & HEALTH SAFETY RECALL ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND LOST ACCELERATION. THE WRENCH ICON AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO HER DESTINATION. THE FAILURE WAS EXPERIENCED NUMEROUS. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE BODY WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 66,000.