2010 FORD FUSION Complaints

SIX MONTHS AFTER PURCHASING MY FUSION BRAND NEW, IT LEFT ME STRANDED 6 HOURS AWAY FROM HOME ON THE SIDE OF THE ROAD WITH A WRENCH LIGHT ON AND NO ACCELERATION. AFTER A TREMENDOUS TOW BILL THAT FORD WOULD NOT COVER (YES I HAVE THE EXTENDED WARRANTY) I HAD MY CAR BROUGHT TO MY LOCAL DEALER AND FOUND TO BE AND REPLACED THE THROTTLE BODY. YESTERDAY ON MY WAY TO WORK, IT STARTED DOING THE SPUTTERING AND JERKING AGAIN AND THAT WRENCH LIGHT CAME ON AND I LOST ALL POWER CONTROL TO MY VEHICLE. THANKFULLY I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD. AFTER A FEW MINS IT DID CRANK BACK AND I WAS ABLE TO DRIVE ABOUT 15 MILES BEFORE IT DID IT AGAIN AND THIS TIME MY ENGINE LIGHT CAME ON. NOW MY LOCAL FORD DEALERSHIP IS SAYING ALL I CAN DO IS PAY TO HAVE IT FIXED AGAIN BECAUSE MY EXTENDED WARRANTY JUST RAN OUT AND IT IS GOING TO BE EXPENSIVE. I DON'T UNDERSTAND WHY A RECURRING PROBLEM CAN'T BE FIXED. IT IS VERY UNSAFE TO HAVE A CAR DO THIS WHILE ON A HIGHWAY. ESPECIALLY WHEN YOU HAVE KIDS IN THE CAR LIKE I DO. *TR

I WAS DRIVING TO WORK AT 4:30AM IN THE MORNING AT 65 MPH ON CRUISE CONTROL WHEN THE CAR STARTED TO LOSE RPMS THEN I NOTICED A YELLOWISH WRENCH LIGHT COME ON. I PULLED OFF THE HIGHWAY WHILE PUSHING THE ACCELERATOR ALL THE WAY TO THE FLOOR AND IT WAS JUST MAKING A SPITTER AND SPUTTERING NOISE AND SPEED WOULD ONLY MOVE AT 2MPH. I CALLED MY HUSBAND AND TOLD HIM I WAS BROKE DOWN AND THAT THE CAR WAS RUNNING ROUGH BUT WAS AFRAID TO TURN IT OFF. HE CAME TO WHERE I WAS AT AND CHECKED THE OIL, THE OIL WAS FINE. HE TOLD ME TO START THE CAR. WHEN I STARTED THE CAR EVERYTHING WAS FINE WITH NO PROBLEMS. HE FOLLOWED ME 20 MILES TO WORK WITH NO ISSUES. AFTER WORK I GOT BACK ON THE HIGHWAY AND DROVE ABOUT A MILE WHEN THE SAME THING HAPPENED. I PULLED OVER TO THE BERM AND SHUT THE CAR OFF AND BACK ON AND DROVE ABOUT 2 MILES AND AGAIN THE WRENCH LIGHT CAME ON AND THIS TIME THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. I TOOK IT TO A AUTO PART STORE WHERE THEY SCANNED AND FOUND THE CODE P2111. I SEARCHED ONLINE WHERE I READ THERE WERE A LOT OF THE SAME PROBLEMS. I CALLED FORD AND THEY REFUSED TO HELP WITH PARTS DUE TO MY WARRANTY WAS EXPIRED. *TR

I WAS DRIVING DOWN THE INTERSTATE AND I PUSHED THE GAS PEDAL BUT THE CAR WOULD NOT ACCELERATE. THIS HAPPENED TWICE WITHIN 2 MILES. I TOOK THE CAR TO A LOCAL GARAGE AND THEY SAID IT WAS THE THROTTLE BODY. I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP AND PAID FOR IT TO BE FIXED BECAUSE THE CAR WAS NO LONGER UNDER WARRANTY. HOPEFULLY IF THERE IS A RECALL, I CAN GET REIMBURSED FOR MY REPAIR BILL. *TR

MY WIFE AND SON WERE IN THE CAR AND HAD STOPPED AT A BUSY 4-WAY STOP INTERSECTION. WITH NO PRIOR WARNING THE CAR STARTED TO SHAKE AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON. THE POWER STEERING WAS BARELY WORKING AND THE CAR STALLED JUST PAST THE INTERSECTION. THEY WERE ABLE TO RESTART THE CAR, BUT THE MINUTE THE CAR WAS PUT IN DRIVE IT WOULD START SHAKING ETC.... WE HAD TO HAVE THE CAR TOWED BACK TO VAN BORTEL FORD IN EAST ROCHESTER NY FOR REPAIRS. THE DEALERSHIP STATED THAT WE NEEDED A NEW THROTTLE BODY ($465.34) AND A NEW BATTERY ($123.90) ON A 3 YEAR OLD CAR. THEY INDICATED THEY NEW OF A POSSIBLE RECALL AND TOLD US TO HANG ON TO OUR RECEIPT FOR A REFUND IF THE RECALL HAPPENS. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

FIRST INCIDENT WAS VEHICLE STALLED WHILE ENTERING A INTERSECTION FROM A STOP SIGN. STALLED HALF WAY INTO INTERSECTION AND HAD A NEAR MISS OF BEING HIT DO TO LOSS OF POWER AND OTHER TRAFFIC NOT HAVING TO STOP IN THEIR DIRECTION. CAR WAS DIESELING WHEN IT CAME TO A STOP ,HAD TO BE SHUT OFF, THEN RESTARTED WITH NO PROBLEMS OR INDICATOR LIGHTS AFTERWARD. THIS SAME STALLING HAS HAPPENED AT HIGHWAY SPEEDS OF 60 MPH + AND ON SIDE ROADS AT 30 MPH. FROM STOPS TO FULL POWER GOING UP HILLS OR TRYING TO PASS ANOTHER CAR. NO POWER TO MOVE CAR EXIST ONCE IT HAS HAPPENED ,YOU MUST COME TO A COMPLETE STOP , SHUT COMPLETELY OFF AND THEN RESTART. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER LAST FEW WEEKS.TOOK TO DEALER TODAY AND WAS TOLD THROTTLE BODY IS SHOWING A FAULT AND PARTS CAN ONLY BE RECEIVED BY OVERNIGHT DELIVERY "AS THIS PART IS IN VERY HIGH DEMAND AND THEY CAN'T ORDER ONE IN AND GET IT BY REGULAR DELIVERY". *TR

I PURCHASED MY 2010 FORD FUSION SE (4 CYLINDER - SIX SPEED) IN FEBRUARY 2013. THE VEHICLE HAD 12,100 MILES AT PURCHASE. THE VEHICLE CURRENTLY HAS 16,900 MILES. I WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MPH WHEN THE "WRENCH" WARNING LIGHT CAME ON AND THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE LITERALLY HAD NO POWER AND THE VEHICLE'S SPEED DECREASED RAPIDLY, WITH NO RESPONSE TO INCREASE POWER VIA GAS PETAL OR DOWNSHIFTING TO A LOWER GEAR. I WAS LUCKY THAT I WAS IN THE LEFT LANE, WHICH HAD A SHOULDER. I WAS ABLE TO PULL OFF THE HIGHWAY AND SHUT THE VEHICLE OFF. I WAITED ABOUT 2 MINUTES AND STARTED THE VEHICLE, WHICH HESITATED AT FIRST, BUT THEN STARTED. I DROVE THE CAR TO WORK AND THE VEHICLE OPERATED WITH NO ISSUES. I BROUGHT THE VEHICLE TO A FORD DEALERSHIP THAT EVENING FOR DIAGNOSTICS. THE NEXT DAY, THE DEALERSHIP ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. I AM GLAD THAT I HAD PURCHASED AN EXTENDED WARRANTY ($100.00 DEDUCTIBLE) BECAUSE THE OUT OF POCKET COST WOULD HAVE BEEN OVER $500.00, FOR A VEHICLE WITH LESS THAN 20,000 MILES. THIS COMPLAINT NEEDS TO BE FORWARD TO FORD MOTOR COMPANY IN REGARDS TO THE FAULTINESS OF THE THROTTLE BODY PART. I WAS LUCKY, BUT THIS SITUATION COULD HAVE CAUSED AN ACCIDENT ON THE HIGHWAY. *TR

I WAS DRIVING WEST BOUND I-275 IN NORTHERN KENTUCKY, NEAR I-71 WHEN THE VEHICLE LOST POWER. I NARROWLY MISSED BEING HIT BY OTHER VEHICLES AS I MOVED TO THE EMERGENCY LANE. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED NORMAL. I DROVE TO A NEARBY FORD DEALERSHIP AND THEY STATED THE PROBLEM WAS LIKELY A DEFECTIVE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND I HAVE NOT HAD ANY FURTHER PROBLEMS. BASED ON INTERNET SEARCH, THIS IS A COMMON PROBLEM AND ONE THAT IS A SAFETY ISSUE. PLEASE ISSUE A RECALL. *TR

PULLED OUT INTO TRAFFIC AND MY CAR LOST ALL ACCELERATION AND BEGAN TO SHUDDER WHEN I GOT IT TO THE SHOULDER. TURNED IT OFF, AND BACK ON: NO ISSUE. LESS THAN 40 YARDS DOWN THE ROAD IT DID IT AGAIN. TOOK IT TO AUTO ZONE, THE ONLY CODE THAT CAME UP WAS THAT MY "FUEL DOOR STUCK OPEN". WHICH IS IMPOSSIBLE, BECAUSE IT CAME WITH A "RACING CAP" I.E NO TWIST-OFF CAP. DROVE FINE FOR TWO MONTHS, THEN CAME BACK SOMETHING AWFUL TO THE TUNE OF FREEWAY 75MPH TO ZERO, AT WHICH POINT IT WENT INTO "LIMP MODE" AND BARELY MADE IT HOME DUE TO NUMEROUS STALLS. JUST HAD TO REPLACE THIS DEFECTIVE THROTTLE BODY ON A 3-YEAR OLD CAR. RIDICULOUS FORD. ALSO, MY DRIVERS' SIDE INTERIOR DOOR HANDLE BROKE OUT OF NOWHERE. *TR

CAR WENT LIMP. I COULD NOT POWER THE VEHICLE VIA THE ACCELERATOR. I COASTED TO A STOP, RESTARTED THE ENGINE AND EVERYTHING WAS FINE. AFTER SPEAKING TO THE DEALER, IT WAS DETERMINED I NEEDED A NEW THROTTLE BODY. THE THROTTLE BODY WAS REPLACED AND WAS ACTUALLY A DIFFERENT PART NUMBER THAN THE ORIGINAL FACTORY PART, AS FORD KNEW IT WAS DEFECTIVE AND HAD REPLACED IT FROM ITS INVENTORY. THEY DID NOT ISSUE A RECALL AND I WAS FORCED TO PAY $540 FOR AN ISSUE THAT HAS AFFECTED THOUSANDS OF FORD OWNERS. *TR