2018 FORD FUSION Complaints

View complaints related to 2018 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2018 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 FORD FUSION
    - Lauderdale Lakes, FL

    When I stop to get fuel/gas for my car, I am unable to turn the ignition off because if I do, the car will not restart immediately or at all. There is also a jerking motion immediately after fueling and while driving. There is a "wailing" noise immediately proceeding the car shutting down. The check engine light is on.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION
    - Tully, NY

    The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission failed to shift into the intended gear, with the "Shift System Fault" message displayed and the transmission warning light illuminated. Additionally, the transmission inadvertently shifted into park(P). The vehicle was towed to the dealer, where it was diagnosed that the transmission bearing needed to be replaced. The dealer replaced the transmission bearing. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FUSION HYBRID
    - SAINT PETERSBURG, FL

    Doors lock besides driver door if it does lock ot locks you inside the vehicle only way to get out is to roll down the window and open from outside or climb over to get out of a different door! I have had to climb out of the window to get out my car before.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION
    - Kissimmee, FL

    The contact owns a 2018 Ford Fusion. The contact stated that after reversing out of the driveway, the vehicle failed to shift out the reverse(R) after multiple attempts. The contact stated that the gear shifter indicated the vehicle was in park(P). The contact heard an abnormal clunking noise coming from the gear shifter as the shifter fault message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was diagnosed with a defective shifter cable bushing. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FUSION
    - Guthrie, OK

    The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the gear shifter detached, and the contact was unable to shift into the intended gear. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing was missing and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 89,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FUSION
    - Saratoga springs , NY

    At a. Recent appointment at local Ford dealer, I was told that tires could not be rotated due to swollen lug nuts. I perceive that as a safety concern as in event of a flat out out on the road, I would be stranded. Dealer quoted a price of over $250 to replace. Seems to me that this should be Fords responsibility. I feel uneasy driving my Fusion now.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION
    - Charleston, WV

    The contact owns a 2018 Ford Fusion. The contact stated while his wife driving 5 MPH, there was an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the flex plate on the flywheel was fractured. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 51,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FUSION
    - Potts Camp, MS

    The contact owns a 2018 Ford Fusion. The contact stated while driving at 50-55 MPH, she heard an abnormally loud sound coming from the front the of the vehicle. There was no warning light illuminated. The contact was able to drive to her residence, where she turned off and restarted the vehicle. However, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the flywheel needed to be replaced. The part was replaced; however, the failure reoccurred a year later. The vehicle was taken to an independent mechanic where it was diagnosed that the flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline and a case was filed. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FORD FUSION
    - Lancing, TN

    Dial on gear shift kept saying "shift fault, see manual " after investigating, bushing from shifter cable bushing was missing. Many other fusions have had this complaint and recall was issued for certain years. Possibilities are car going out of gear while parked and rolling away. This is a safety for the Ford fusion.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION
    - Fort Worth, TX

    Fuel vacuum system failure. Results in the check engine light coming on. Vehicle has died in the middle of the highway. Took vehicle to mechanic and they stated that this is a very common issue they have fixed in over half of the ford fusions he has seen. Vehicle will cut off and will not start. Shows a code for fuel/emissions.

    Source: NHTSA WEB SITE