2018 FORD FUSION Complaints

I have had this issue twice now. The vehicle says shift sensor fault or shift sys fault or something. The bushing on the transmission has failed for the 2nd time. Both times stopping me from being able to drive my vehicle to be able to get to my place of employment.

The contact owns a 2018 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated with a message stating "Engine Coolant Over Temperature" displayed. Additionally, the engine sputtered while the vehicle was being started and there was gray smoke coming from the exhaust pipes. The contact stated that the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that coolant was leaking into cylinder #1, causing damage to the engine long block. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 112,000.

Unknown. My wrench light has came on 3 times since owning this car. The first 2 times it has came on I was not able to switch out of park after starting my car, but shortly after the light went off on its own and I was able to drive my car. This Friday (8/26/22), when on my way to work the wrench light came on again and this time stayed on, I was not able to switch out of park from starting it as well. I had my car towed and I’m currently waiting for the mechanic to see what’s wrong with my car( 8/27/22)

Son was driving 20 mph and Vehicle acted like it shut off, door chime started dinging, steering and brakes locked up and my son crashed into a group of trees, totaling the car. It had electrical issues prior and had shut off once before while he was in a parking lot. The auto shut off at stops worked correctly for a while and stopped working. Parking lights would come on while driving. Just a bunch of weird electronic things before final crash. The car had been repaired from a previous accident, but had been acting odd before that. I think previous owner had crashed it also and I’m wondering if that crash could have been caused by the same malfunctions. Also, air bags never deployed in either of his accidents which was very odd.

Calling this a safety issue may be a stretch, but I can see where a potential exists. In my 2018 Ford Fusion the trunk frequently pops open of its own accord while the vehicle is parked and ignition is off. It happens often enough that I am afraid to leave anything of value in it. My wife is afraid that it could happen someday while we're driving the vehicle. A trip to my local Ford dealer yielded nothing, and they told me that they had never heard of such a thing happening. They did offer to "troubleshoot" it for me at their full labor rate! Nothing found on the Ford website. A Google search, however, revealed that this has occurred frequently in the Fusion and in other Ford vehicles, as well as in vehicles from other manufacturers. I love the car and would hate to get rid of it because of this vexing problem, but I'm afraid to leave my golf clubs in the car while I run into a store. Also, the fear that it could pop open while vehicle is in operation leaves me with fear that something could fly out of the trunk and cause an accident or injury. Same Google search has shown a number of reports of this happening.

I am a retired mechanic with over 13 years of professional experience working at multiple dealerships. I purchased my 2018 Ford Fusion with 2.0L Ecoboost on 6/29/2022 with 73,555 miles. Two days after delivery, within 1 minute of leaving home, the CHECK ENGINE light was illuminated. When I returned home, I used my diagnostic scanner to find code P0300 set. What I found interesting is that the scanner indicated that the code had been cleared 298 miles earlier, which indicated either the prior owner cleared the code, or the dealership cleared the code prior to marketing it for sale. Two days ago, on the way home from work, the CHECK ENGINE light came on again, and I was able to determine that the code was a P0302, misfire on cylinder 2. I checked the coolant level of the car, and it was below the minimum mark on the reservoir. I removed the spark plug from cylinder #1 and cylinder #2 for visual inspection and comparison. Visual inspection of the plugs had a normal carbon build-up on the piston in cylinder #1 and on the ground electrode of the same spark plug, whereas on cylinder #2 there was no carbon buildup on the spark plug nor on the top of the piston; it was "wet looking". I reinstalled the spark plugs, and topped the coolant off and bled air out of the coolant system. I did utilize a combustion gas leak detection tester marketed by Blue Point that I have used in the past to diagnose faulty head gaskets, but the results were inconclusive. On my drive to work the next day, the CHECK ENGINE light was no longer illuminated. This morning, I examined the coolant reservoir, and there is a noticeable decrease in volume of coolant in the reservoir from the day before, along with the misfire on startup and illumination of the CHECK ENGINE light, with code P0302 being set. To date, the selling dealership and Ford have denied my request for any extended warranty assistance for replacement of the defective designed 2.0L engine. I now have a car I cannot use at all.

There is a coolant leak into the cylinder which causes it to misfire. Ford is aware this is a known problem!!

I just bought my car almost 2 months ago. It has 32,000 miles. Having steering issues.

My car shuts down for some reason while I’m driving and has been running rough for the last couple of days. Also my horn does not work at all. This is a hazard for not only me but everybody. My vehicle have not been inspected, or not that I know of. When I first brought the car 2 years ago I noticed the horn was weak but was told that’s how they sound. I forgot when my check engine light came on but it had to be 2 or 3 months ago. Just recently my car started to stop on me while I’m in traffic, the first time it happened was in June. I also went to Autozone to see why the check engine light, but it only says small EVAP leak.

2 weeks ago I went to drive my car and an error code popped up on my screen stating Shift SYS Fault Service Required. I took my car to a mechanic I have been using and he checked the codes to diaganose it. He stated that it needs a Range Control Module, Range Sensor. According to the mechanic this is located inside the transmission and will require quite a bit of time to replace. This sensor controls what gear the car is in. On top of this the mechanic called the ford dealer for the part and I was told the part was on back order with no date yet on when it will come in. Since this happened I have received an update on the part, they were saying possible 08/09 but now as of today has been backed up to 08/19. From my understanding this car has had a recall for the model years 2013 to 2016 for this same error code coming up, but in the past this has dealt with the actual shifting mechanism not the module inside. So at any rate this is definitely a safety issue since I can't drive my car due to it possibly popping out of gear or not staying in park. While it still functions currently I am hesitant to drive it anywhere due to the possiblity of not being able to get it into or out of drive.