2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- DOWNEY, CA
I WAS DRIVING DOWN MY LOCAL STREET AT APPROX 25 MPH. THE ENGINE LOST POWER AND WAS STUCK IN A ROUGH IDLE. THIS HAS HAPPENED AT LEAST 6 TIMES NOW. THIS IS A VERY DANGEROUS SITUATION THAT IS KNOWN TO FORD (FAULTY THROTTLE BODY). SOMEONE IS GOING TO DIE SOON OR GET HURT IN AN ACCIDENT IF THE CAR LOSES POWER LIKE THIS. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THIS KNOWN PROBLEM. FORD SHOULD DO A RECALL NOW! *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- WIXOM, MI, MI
WHILE DRIVING ON THE FREEWAY, MY CAR STOPPED ACCELERATING AND STARTED TO SLOW DOWN NATURALLY (ALMOST LIKE I HAD MOVED IT INTO NEUTRAL). PRESSING THE ACCELERATOR DID NOTHING, AND ALL MY ELECTRONICS STAYED ON. THE CAR DID NOT SHUTTER OR SHAKE, JUST A NATURAL SLOWDOWN. LUCKILY I WAS ABLE TO CHANGE LANES QUICKLY ON THE FREEWAY AND PULL OVER. I STOPPED MY CAR AND RESTARTED IT AND EVERYTHING WORKED AS NORMAL. THIS HAPPENED 3 MORE TIMES THAT DAY. I HAVE TAKEN IT INTO THE DEALERSHIP TODAY, BUT HAVE NOTICED ALL THE CLAIMS OVER THE MAST 2 MONTHS IN REGARD TO THIS ISSUE. I CALLED FORD AND THERE IS NO RECALL YET. I AWAIT A CALL FROM THE FORD DEALERSHIP BUT EXPECT IT TO BE THE THROTTLE BODY THAT NEEDS TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- CATLETT, VA
WHILE DRIVING ON THE INTERSTATE, APPROX. 65-70 MPH, THE VEHICLE SHUDDERS, LOSES ALL THROTTLE RESPONSE, AND THE WRENCH LIGHT AND CHECK ENGINE LIGHT ILLUMINATE ON THE DASH DISPLAY. THE VEHICLE DOES NOT SHUT OFF OR STALL, BUT IT DOES ENTER LIMP MODE. ONCE THE VEHICLE IS SHUT OFF AND RESTARTED THE WRENCH LIGHT IS NO LONGER ILLUMINATED AND THE VEHICLE WILL OPERATE NORMALLY. THIS SITUATION REPEATED 4 DIFFERENT TIMES ON THE INCIDENT DATE. AFTER SPEAKING WITH THE SERVICE MANAGER AT THE LOCAL FORD DEALERSHIP THE PROBLEM WAS ACKNOWLEDGED AS A DEFECTIVE THROTTLE BODY. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- COLONIA, NJ
ON MORE THAT ONE RECENT OCCASION WHILE DRIVING ON LOCAL ROADS, THE CAR'S ENGINE WOULD START IDLING POORLY, AND THE CAR WOULD START COASTING AND NOT RESPONDING TO THE GAS PEDAL. I WOULD HAVE TO PULL OVER, TURN THE CAR OFF, WAIT 30 SECONDS AND RESTART THE CAR. I TOOK THE CAR TO MY LOCAL FORD DEALER FOR REPAIR ON 7/24/13, AND THEY REPLACED THE THROTTLE BODY TO RECTIFY THIS ISSUE. FROM SEARCHING ONLINE, I FOUND THAT THIS ISSUE IS VERY COMMON, AS MANY OTHER FORD FUSION OWNERS EXPERIENCED THIS ISSUE AT AROUND THE 30-35K MILE MARK OF OWNERSHIP. FROM THE INVOICE GIVEN TO ME BY THE DEALER AFTER THE SERVICE, THE ERROR CODE WITH THE THROTTLE BODY WAS P2111, WHICH IS DESCRIBED AT THE FOLLOWING WEB PAGE: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NCCC%20PETITIONS%20NHTSA%20FOR%20DEFECT%20INVESTIGATION%20INTO%20FORD%20ESCAPE%20VEHICLES.HTML I WAS ON A LOCAL ROAD WITH NO OTHER CARS AROUND, BUT OTHERS DESCRIBED HAVING THE ENGINE ISSUE WHILE DRIVING AT NORMAL SPEEDS ON HIGHWAYS. THIS IS A VERY DANGEROUS POSITION TO BE IN, AND IF THIS IS A COMMON ISSUE WITH FORD VEHICLES, THEN IT'S HIGHLY POSSIBLE SOMEONE COULD GET SERIOUSLY HURT OR KILLED IF THE THROTTLE BODY STARTS MALFUNCTIONING AT THE WRONG PLACE/TIME. THANKS FOR YOUR TIME, AND PLEASE FEEL FREE TO CONTACT ME IF YOU NEED ANY FURTHER INFORMATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- DALLAS, GA
WHILE TRAVELING APROX 65MPH DOWN A 4 LANE HWY AT 6:20 AM ON 6/24/13, MY CAR BEGAN TO DECELERATE AND WOULD NOT RESPOND/ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE RED "WRENCH" LIGHT LIT UP ON THE INFORMATION CENTER ON THE DASH BOARD. I MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD BEFORE IT FINALLY CUT OFF. I WAITED A MINUTE OR TWO AND TRIED ATTEMPTED TO RESTART THE ENGINE AND IT RESTARTED SUCCESSFULLY. I WAS ABLE TO CAUTIOUSLY CONTINUE DRIVING UNTIL I REACHED A FORD DEALERSHIP LATER THAT MORNING AT WHICH POINT THEY TOLD ME IT THE THROTTLE BODY. THEY WENT ON TO SAY THAT FORD WAS NOT COVERING THIS REPAIR AND THAT THERE WAS NO RECALL IN EFFECT! THIS REPAIR COST ME $300 OF WHICH I COULD NOT SPARE FROM MY BUDGET! THANKFULLY THERE WERE NO CARS OR TRACTOR TRAILER BEHIND WHEN MY CAR BEGAN TO DECELERATE! THIS NEEDS TO BE A SAFETY RECALL IMMEDIATELY, BEFORE MANY PEOPLE ARE KILLED!!!! *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- SOUTH BOSTON, VA
I HAVE AN 2010 FORD FUSION SE I BROUGHT THE CAR NOT EVEN A YEAR AGO DEC 2012. YESTERDAY WHILE DRIVING DOWN THE HIGHWAY MY CAR LOST ALL POWER GAS PEDDLE DID NOT RESPOND CHECK ENGINE LIGHT CAME ON AND WRENCH LIGHT. I CUT THE CAR OFF STARTED IT BACK UP HARD START LET IT SIT RAN FINE WITH NO PROBLEM ALL LIGHTS AT THAT POINT WAS OUT TRIED TO TAKE OFF AGAIN SAME ISSUE. I DON'T KNOW WHAT'S GOING ON WITH IT BUT I HAVE BEEN CALLING FORD ABOUT LOST OF POWER FOR LIKE 4MONTHS NOW THEY ALWAYS HAD AN EXCUSE CAN SOMEBODY PLEASE HELP ME. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- IRWIN, PA
I WAS TRAVELING AT APPROXIMATELY 65MPH DOWN A TWO LANE HIGHWAY WHEN I LOST ALL THROTTLE RESPONSE THROUGH MY ACCELERATOR PEDAL. ENGINE WENT TO A VERY "ROUGH" IDLE AROUND 600 - 800 RPM AND THE MAINTENANCE WRENCH INDICATOR LIGHT ILLUMINATED. LUCKILY I WAS TRAVELING DOWN GRADE AND WAS ABLE TO SAFELY COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. AFTER SAFELY PARKING THE VEHICLE I DEPRESSED THE ACCELERATOR PEDAL WITH ABSOLUTELY NO RESPONSE. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP THE SERVICE TECHNICIAN SMILED AND TOLD ME IT WAS THE THROTTLE BODY THAT WAS MALFUNCTIONING. QUOTED ME ON A PRICE FOR A NEW PART AND LABOR WITHOUT EVEN INSPECTING THE VEHICLE ($352)! IF THIS PROBLEM WAS OBVIOUS TO THE TECHNICIAN WITHOUT THE VEHICLE EVEN BEING CHECKED, WHY HASN'T FORD RECALLED THIS PART? *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- LEXINGTON, SC
THROTTLE BODY SHORTED BATTERY AND CAUSED ENGINE TO STALL IN TRAFFIC. WHEN TRYING TO RESTART, ENGINE SPED UP FAST BECAME VERY DANGEROUS. FORD HAS THESE THROTTLE BODYS ON BACK ORDER... THAT'S SAD. PLS RECALL ASAP BEFORE SOMEONE LOSES THEIR LIFE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- TOLEDO, OH
I WAS DRIVING HOME FROM THE STORE TODAY ON A 4 LANE ROAD AND WAS MAKING A LEFT TURN WHEN THE CAR POWERED DOWN TO 1 MPH AND STAYED THERE. THANKFULLY THE CAR I TURNED IN FRONT OF HAD PLENTY OF TIME TO SLOW DOWN TO AVOID ME. I TRAVELED TWO BLOCKS HOME AS THE CAR ONLY ALLOWED ME TO GO 1 MPH WITH THE WRENCH LIGHT ON AND WITH A SLIGHTLY JERKY RIDE. I CALLED MY LOCAL REPAIR SHOP AND THEY GOT ME IN TO TAKE A LOOK AT IT. I ASSUMED BAD GAS OR A FUEL LINE NEEDED TO BE CLEANED, BUT ALSO THOUGHT IT WAS ODD THAT A THREE YEAR OLD CAR NEEDED ANY WORK. THEY TROUBLESHOOTER AND CLEANED THE FUEL LINES AND TOOK OUT THE MOISTURE THEY THOUGHT WAS CAUSING THIS. THE MECHANIC THEN TOOK IT FOR A TEST RUN IN THE LOCAL PARKING LOT WHERE THE CAR SHUT DOWN ON HIM AND ONCE HE RESTARTED THE CAR RAN FINE. HE SAID NO CODES CAME UP BUT WITH INVESTIGATING ONLINE HE FOUND IT TO BE THE FUEL THROTTLE NEEDED TO BE REPLACED AND HE WOULD CALL ME FOR AN ESTIMATE AND THAT I MIGHT WANT TO JOIN THE COMPLAINT ISSUE ONLINE. I WILL RECEIVE MY ESTIMATE ON MONDAY. FORD REALLY NEEDS TO TAKE CARE OF THEIR CUSTOMERS. I HAVE NO PROBLEM PAYING FOR A WEAR AND TEAR ISSUE. I DO HAVE A PROBLEM WITH COMPANIES IGNORING CUSTOMER COMPLAINTS AND NOT TACKLING THE ISSUE BEFORE A DEATH ENSUES. IS IT REALLY WORTH SOMEONE BEING SEVERELY INJURED OR KILLED OVER SAVING YOUR NAME? FUNNY PART IS THAT I CHOOSE TO GO BACK TO AN AMERICAN MADE CAR AFTER WANTING TO SUPPORT THE RECOVERY AND FELLOW FAMILY MEMBERS THAT WORK FOR FORD. I WILL NEVER FORGIVE FORD IF THEY DO NOT TAKE CARE OF THIS AND IF MY CAR IS $400.00 OR MORE IN REPAIR. THIS HAS HAPPENED 4 TIMES NOW AND I AM AFRAID TO DRIVE THE CAR. PLEASE HELP. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- LITTLETON, CO
WHILE DRIVING ON THE HIGHWAY THE VEHICLE SUDDENLY LOST POWER, THE WRENCH LIGHT TURNED ON AND IT BEGAN TO SHAKE AS IF DRIVING ON A RUMBLE STRIP. I HAD TO PULL THROUGH THREE LANES OF TRAFFIC DURING RUSH HOUR WITHOUT POWER JUST TO REACH THE SHOULDER. I TURNED THE VEHICLE OFF AND HAD TO GATHER MYSELF, REALLY HAPPY NOT TO HAVE BEEN HIT BY OTHER VEHICLES. I ATTEMPTED TO TURN THE VEHICLE BACK ON AFTER A FEW MINUTES AND THE LIGHT HAD TURNED OFF AND EVERYTHING WORKED FINE. THE SAME THING HAPPENED THE NEXT MORNING ON A RESIDENTIAL STREET. TAKING THE CAR INTO A FORD DEALER AS SOON AS I CAN. *TR
Source: NHTSA WEB SITE