2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- HOFFMAN ESTATES, IL
THREE INCIDENCES SINCE ONSET. WHEN ACCELERATING CAR AT APPROX 20-30 MPH CAR APPEARS TO STALL. "WRENCH" LIGHT COMES ON. UNABLE TO PRESS GAS, APPEARS AS IF CAR DOES NOT RECEIVE FUEL. IF ABLE TO PULL TO SIDE, TURN CAR OFF THEN BACK ON ABLE TO PROCEED. DIAGNOSED AS A THROTTLE BODY ISSUE. HOWEVER WILL TAKE FORD 2 MONTHS TO RECEIVE THIS PART, AND ITS NOT UNDER WARRANTY. UNDER FURTHER INVESTIGATION, APPEARS THIS IS A COMMON FLAW WITH THE CAR. THE FACT THAT IT IS GOING TO TAKE 2 MONTHS TO GET REPAIRED SUGGESTS THAT IT IS HAPPENING TOO OFTEN. ARTICLE PUBLISHED 2/25/13 SUGGESTS THERE HAVE BEEN 725K FORD VEHICLES WITH SIMILAR ISSUE. THERE NEEDS TO BE A RECALL. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- CINCINNATI, OH
I WAS DRIVING TO WORK YESTERDAY MORNING AND ALMOST GOT REAR ENDED BY A SEMI WHEN MY CAR LOST POWER. AFTER WORK I TOOK MY CAR TO THE MECHANIC AND HE VERIFIED THAT THERE IS AN ISSUE WITH THE THROTTLE BODY. AFTER FINDING THIS OUT I DID SOME RESEARCH ONLINE AND FOUND THAT THIS APPEARS TO BE A VERY COMMON PROBLEM. I HAVE READ COUNTLESS PAGES OF COMPLAINTS ON THIS PARTICULAR PROBLEM HAPPENING TO OTHER PEOPLE. WITHOUT A DOUBT, I FEEL THAT THERE SHOULD DEFINITELY BE A RECALL ON THIS ISSUE. I GUESS IT TAKES SOMEONE TO GET KILLED BEFORE THAT WILL HAPPEN THOUGH. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO ME AND PROBABLY WON'T BE THE LAST. I WOULD HATE TO SEE SOMEONE GET KILLED OVER THIS. IT WILL BRING A HEFTY LAWSUIT. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- COWETA, OK
THERE HAVE BEEN MULTIPLE OCCURRENCES BUT THE MOST COMMON IS WHILE DRIVING, THE LITTLE WRENCH LIGHT COMES ON OUT OF NOWHERE AND THE CAR STARTS TO SHAKE AND LOSE POWER. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND COMPLETELY TURN OFF THE ENGINE. ONCE I RESTART IT, IT WILL DRIVE FOR A FEW MILES AND DO IT AGAIN. SOMETIMES IT WILL DO IT JUST ONCE AND OTHER TIMES, LIKE THIS MORNING ON THE HIGHWAY, IT DID IT 3 TIMES. I FEAR FOR MY SAFETY AND FOR THOSE AROUND ME. THERE IS ABSOLUTELY NOTHING I CAN DO TO PREPARE FOR IT BECAUSE IT DOES IT ALWAYS WITHOUT WARNING. I CAN'T EVEN BUY THE PART TO FIX IT DUE TO A NATIONWIDE BACKORDER. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- OMAHA, NE
I WAS VERY WORRIED WHEN MY CAR APPEARED TO JUST TURN OFF AS I WAS SLOWING DOWN FROM THE INTERSTATE. I THOUGHT IT WAS A FLUKE, BAD CONNECTION AND HOPED IT WOULD NEVER DO IT AGAIN. CAR DID START BACK UP WITH NO ISSUES, THAT DAY. UNFORTUNATELY, IT HAPPENED A LOT ON SATURDAY 7/20/13. I PARKED THE CAR AND NEVER DROVE IT SUNDAY. CALLED FORD FIRST THING MONDAY - 7/22/13 AND THEY WERE TOO BUSY TO HELP. I HAD TO TAKE MY CAR TO A NON DEALERSHIP AND THEY CONFIRMED IT WAS THE THROTTLE BODY. I HAD PREVIOUSLY RESEARCHED AND WROTE DOWN THE CODES THAT WOULD POSSIBLY COME UP. AS THE OTHER COMPANY STATED THIS IS A KNOWN ISSUE, I THANKFULLY HAVE AN EXTENDED WARRANTY TO COVER COST BUT I WAS ADVISED THAT THIS IS AROUND $1,000. FORD IS CHARGING ME MY DEDUCTIBLE FOR A KNOWN SAFELY ISSUE THAT HAS NOT BEEN RECALLED? WHY? WHEN? IM HOPING BY ADDING TO THE LIST WE CAN MAKE SURE THEY TAKE CARE OF THEIR CUSTOMERS BEFORE THEY ISSUE ARISES RATHER THAN AFTER WE ARE STUCK ON THE SIDE OF THE ROAD. I'VE BEEN WITHOUT A CAR FOR 2 DAYS AND NO CONCERN OF FORD. I NEED A RELIABLE CAR, AS IM STILL PAYING FOR IT. ALL OF THE ISSUES ARE EXACTLY FOLLOWING THESE ARTICLES - HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/ AND HTTP://WWW.FOXNEWS.COM/LEISURE/2013/02/25/FEDS-PROBE-725000-LIMP-FORD-MERCURY-VEHICLES-FOR-FAULT/ I'VE HAD HORRIBLE SERVICE FROM FORD AND WOULD PREFER A NON PARTISAN COMPANY TO FIX BUT I AM FORCED TO GO BACK TO THEM TO TAKE CAR OF ISSUE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- SUNAPEE , NH
WHILE DRIVING ON A CROWDED HIGHWAY THE VEHICLE LOST ALL ABILITY TO ACCELERATE OR MAINTAIN SPEED. WRENCH LIGHT WAS ILLUMINATED, CAR DID NOT STALL. ONCE BROUGHT TO THE DEALERSHIP NO CODE WAS AVAILABLE. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- ROCKMART, GA
STOPPED AT RED LIGHT, LIGHT TURNS GREEN I PUSH THE GAS PEDAL AND THE CAR HAS NO POWER- I MOVED TO THE SIDE OF THE STREET AND IT CRAWLED ALONG AN INCH AT A TIME UNTIL I COULD SAFELY PULL INTO A CHURCH YARD AND TURN IT OFF, I LIFTED THE HOOD TO CHECK EVERYTHING AND DECIDED TO CRANK THE CAR TO SEE IF I COULD HEAR ANYTHING AND IT RAN FINE AND HAS BEEN FINE FOR THE PAST THREE DAYS. AFRAID TO DRIVE MY CAR BECAUSE OF THIS. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- GAINES , MI
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE JERKED, HESITATED, AND MADE A LOUD NOISE WHILE DRIVING 15 MPH AND MAKING A TURN. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE BEGAN TO FUNCTION NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED WITHIN THE THROTTLE BODY AND THE FRONT AXLE, NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- QUARRYVILLE, PA
WHILE DRIVING ON CITY STREETS THE GAS PEDAL STOPPED RESPONDING. THE CAR SLOWED AND THE ENGINE SURGED. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- MONROE, LA
I BOUGHT A 2010 FORD FUSION, 4 MONTHS AGO IN MARCH, 2 MONTHS AFTER PURCHASE THE CAR BEGAN SHUTTING OFF WHILE DRIVING, THE PROBLEM WAS ONLY HAPPENING EVERY ONCE IN A WHILE, BUT HAS PROGRESSED MORE AND MORE TO THE POINT THAT I WAS UNABLE TO DRIVE AT ALL. I TOOK THE CAR TO THE DEALERSHIP, WHO SENT IT TO BE SERVICED. THEN I FIND OUT THAT IT IS THE THROTTLE BODY AND WOULD COST ME 600 DOLLARS TO GET REPAIRED AND THAT IT IS NOT COVERED UNDER WARRANTY. I LIKED THE FUSION UNTIL I BEGAN HAVING THESE ISSUES, BUT I FEAR FOR THE LIFE MYSELF AND MY KIDS IN THIS VEHICLE AND DON'T THINK THAT I SHOULD BE HAVING THESE PROBLEMS RIGHT AFTER THE PURCHASE OF A NEW VEHICLE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- NORTHVILLE, MI
MY CAR STALLED 3 TIMES WHILE DRIVING AT VARIOUS SPEEDS. TOOK IT TO LOCAL REPAIR SHOP. SHOP WAS UNABLE TO OBTAIN PART #DS7Z*9E926*D THROTTLE BODY FROM 11 DEALERSHIPS UNTIL MID AUGUST. I WAS CONCERNED THAT ANY REPLACEMENT PART WE WOULD FIND WOULD ALSO BE DEFECTIVE AND I DIDN'T WANT TO PAY FOR THE REPAIR TWICE. I CALLED MY DEALERSHIP DIRECTLY AND WAS TOLD THAT THEY HAD 8 PARTS IN STOCK, BUT THEY WERE "SERVICE ONLY" PARTS FOR THE DEALERSHIP SERVICE DEPARTMENT. I SAID I ALREADY HAD TIME AND LABOR INVESTED AT THE SHOP AND DIDN'T WANT TO HAVE TO PAY TWICE. I ALSO ASKED IF THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS" AND ASKED WHY THEY WERE ON BACKORDER ALMOST A MONTH. NOT HAVING MY CAR REPAIRED WAS NOT AN OPTION AND I MADE THAT CLEAR TO THE DEALERSHIP PARTS DEPARTMENT AS WELL AS THE SERVICE DEPARTMENT. THEY FINALLY AGREED TO SELL ME THE PART AND ASSURED ME THAT THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS". I KEPT ALL OF MY PAPERWORK AS WELL AS THE DEFECTIVE PART. SEEMS LIKE A STRONG CANDIDATE FOR A RECALL IF 11 DEALERSHIPS WERE UNWILLING TO SELL THIS PART TO LOCAL REPAIR SHOPS. *TR
Source: NHTSA WEB SITE