2018 FORD FUSION Complaints

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and then stalled with the transmission warning light illuminated. The doors were unable to open after the failure. AAA inspected the battery and informed the contact that the battery was not properly installed while the battery and bolts were the incorrect sizes. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 44,126.

Went into reverse to back out of a parking spot and the gear shift went back into park while reversing. After research of the issue it was determined that the bushing that attaches the shifter cable to the transmission detached from the transmission. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. There are already recalls issued for the same type if vehicle but my vin number does not populate a recall. I am having a safety issue.

I was trying to move items around in my trunk. As I lifted a bag to pull it out, I felt sharp metal cut deep into my finger. I looked in side and saw that the trunk lid was just the frame with holes and no protective covering at all over the metal frame on the top of my trunk. I did not go to the hospital, but it was very deep and probably needed stitches.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle was unable to restart due to the battery failing to retain a charge. The contact recharged the battery. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30.

The contact owns a 2018 Ford Fusion. The contact stated that while the gear shifter was in drive(D), the vehicle failed to respond. The gear shifter then independently shifted back to the park(P) position. The shift system fault service required a warning message was displayed on the instrument panel. The contact's friend was able to move an unknown part inside the gear shifter which allowed her to resume normal driving. The dealer was notified of the failure and informed her that her vehicle was not under recall. The manufacturer was notified of the failure and referred her to the NHTSA. The failure mileage was approximately 108,000.

The passenger seat belt is hard to buckle it gets stuck making it hard to even buckle up. And the shifter bushing broke had to use the key in the override shift to get it to shift so I could get it home, my father is the one who found the issue. We will be taking it in to the ford dealership to be looked at and to get fixed. The shift sys fault service required light did come on prior to it not shifting into gear.

The contact owns a 2018 Ford Fusion. The contact stated while driving 55 MPH, the check engine and the temperature warning light illuminated indicating that the vehicle was overheating. The contact was able to pull over, turn off the vehicle, and waited for the engine to cool down. The vehicle was taken to an independent mechanic and the head gasket was replaced; however, the failure recurred. The vehicle than was taken to an authorized Ford dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was also informed that the vehicle was no longer under warranty. The failure mileage was 121,000.

The contact owns a 2018 Ford Fusion. The contact stated upon starting the vehicle and attempting to shift into drive(D), the gear shifter remained seized in park(P). There was no warning light illuminated. The warning message "System Default" was displayed. The contact sought towing assistance. The towing agent went underneath the vehicle and manually lifted the shifter lever into the correct position. The contact then drove to the local dealer where it was diagnosed that gear shifter cable bushing had failed. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 81,700.

My transmission has start to work weirdly. My car started vibrating when I am driving slow. When move to second gear suddenly the car make stop and move again.

The contact owns a 2018 Ford Fusion. The contact stated while parked in the parking lot and attempting to drive off, the vehicle failed to shift into gear. There were no warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,735.