2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- PARIS, TN
WHILE DRIVING THE CAR LOSES POWER WRENCH LIGHT COMES ON AND THE CAR WILL NOT GO. IT WILL DIE AS U COAST OVER TO THE SIDE OF THE ROAD HOPING THE WHOLE TIME THE PERSON BEHIND YOU IS NOT GOING TO REAREND YOU. THIS WAS VERY DANGEROUS. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND WAS ADVISED THAT THE THROTTLE ACTUATOR CONTROL WAS STRUCK OPEN THEY COULD TRY CLEANING IT AND RESET CODES OR I COULD PURCHASE A NEW THROTTLE CONTROL. THE TECHNICIAN ADVISED ME THAT CLEANING THEM USING FIXES THE PROBLEM AND THR THROTTLE CONTROL PART WOULD BE ON BACK ORDER AND DID NOT KNOW WHEN THEY COULD GET IT. I ASKED WHAT IF IT DOESNT FIX THE PROBLEM HOW MUCH MONEY AM I OUT AND THEN HAVE TO BUY A THROTTLE CONTROL. I FEEL THIS IS A PROBLEM FORD SHOULD BE FIXING WHEN I CAN GOOGLE IT AND THERE IS A KNOWN PROBLEM. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- POINT PLEASANT, NJ
CAR ENGINE UNEXPECTEDLY JERKED AND RPMS LOCKED AT 1000 NO MATTER WHAT WAS DONE WITH GAS PEDAL. DID NOT RECOVER UNTIL TURNED OFF AND THEN ON. REPEATED OVER THE NEXT SEVERAL DAYS. ALSO ENGINE WOULD STALL WHEN TRYING TO IDLE. RESOLUTION WAS REPLACEMENT OF FAULTY THROTTLE BODY ASSEMBLY. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- CLARKSVILLE, AR
DRIVING IN HEAVY TRAFFIC THE CAR LOST POWER GOING UP A HILL, AS IF THE GAS PEDAL HAD BEEN DISCONNECTED. LUCKILY I WAS ABLE TO AVOID BEING HIT AND PULLED OUT OF THE WAY. AFTER A FEW MINUTES THE CAR DID START AGAIN BUT THE SHIFTING IS STRANGE AND IT DIES A LOT. I CALLED FORD DEALERSHIP AND THEY STATED IT WAS PROBABLY THE THROTTLE BODY AS THEY HAD BEEN REPLACING THEM LEFT AND RIGHT. THIS WOULD NOT BE COVERED BY ANY WARRANTY AND WOULD COST AROUND $500. I THEN HAD A PRIVATE MECHANIC LOOK AT IT. HE DROVE IT AROUND AND THE CAR DIED ON HIM 3 TIMES IN THIS ONE TRIP. SO AFTER CHECKING...HE CONFIRMED IT IS THE THROTTLE BODY BUT THE PART IS ON A NATIONAL BACK ORDER AND WOULD TAKE UP TO 6 WEEKS. THE MANAGER OF THE SERVICE DEPARTMENT AT THE FORD DEALERSHIP IS VERY AWARE OF THE PROBLEM WITH THE FUSIONS AND ADVISED ME TO CONTACT FORD CORPORATE. I DID AND THEIR RESPONSE TO THE PROBLEM WAS "WE APOLOGIZE FOR THE INCONVENIENCE THIS MAY HAVE CAUSED YOU.WE HIGHLY RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY YOUR SERVICING FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, COMPREHENSIVE SERVICE INFORMATION AND SPECIALIZED EQUIPMENT TO HELP DIAGNOSE YOUR VEHICLE." RIGHT, MORE MONEY FOR THEM. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT IN AN ACCIDENT. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. IT'S OBVIOUS BY THE NATIONAL BACK ORDER THAT THERE IS A PROBLEM SOMEWHERE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- KEEGO HARBOR, MI
LOST POWER WHILE DRIVING ON FREEWAY. ENGINE WOULD ONLY IDLE, VERY ROUGH. WRENCH SYMBOL LIT. SHUT CAR OFF, OPENED/CLOSED DOOR AND CAR WAS OK UNTIL NEXT INCIDENT. FAILURE OCCURRED SEVERAL MORE TIMES WHILE DRIVING HOME ON FREEWAY AND AT SLOWER SPEED. DIAGNOSTIC AT THE DEALER WAS A THROTTLE BODY FAILURE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- MILTON, VT
I WAS CRUISING ALONG ABOUT 65MPH ON I-89 ON A SLIGHT UPHILL GRADE WHEN ENGINE SUDDENLY MISFIRED A LITTLE THEN RAPIDLY LOST POWER. THE LITTLE YELLOW WRENCH ICON WAS ON IN THE INSTRUMENT PANEL.I HAD TO PULL OVER ON THE SHOULDER WITHOUT GETTING NAILED FROM BEHIND. THE ENGINE WAS STILL IDLING BUT NOT SMOOTHLY. I COULD PUSH THE ACCELERATOR TO THE FLOOR BUT IT JUST CONTINUED TO IDLE A LITTLE ROUGHLY. I THEN TURNED OFF THE IGNITION AND WAITED WONDERING IF IT WOULD START AND WHEN I TRIED IT THE ENGINE STARTED, BUT THE IDLE WAS A LITTLE ROUGH AND THE RPM'S WENT UP A BIT THEN SMOOTHED OUT AND RAN NORMAL AND THE WRENCH ICON WENT OFF. IT WAS DRIVEN FOR SEVERAL WEEKS WITHOUT A REPEAT BUT THEN DID IT AGAIN. IT HAS HAPPENED SEVERAL MORE TIMES SINCE UNDER A VARIETY OF DRIVING CONDITIONS AND SPEEDS. WHEN IT WAS FIRST BROUGHT TO THE DEALER THERE WAS NO CODE SHOWING IN THE COMPUTER LOG. ( I DON'T THINK THEY TRIED VERY HARD AS THEY DIDN'T EVEN LISTEN VERY WELL, STATING ON THE REPAIR ORDER THAT I SAID THE CHECK ENGINE LIGHT HAD COME ON. NO..... I SAID THE WRENCH LIGHT HAD COME ON. WHEN IT WAS BROUGHT BACK TO THE DEALER A SECOND TIME, THEY FOUND THE CULPRIT AS THE THROTTLE BODY BEING DEFECTIVE AND NEEDING TO BE REPLACED. WHEN I QUESTIONED THEM ABOUT WHAT SPECIFICALLY WAS WRONG WITH THE THROTTLE BODY, THEY PLAYED LIKE IT WAS THE FIRST ONE THEY HAD EVER SEEN GO BAD AND IT WAS SOME BIG MYSTERY. AFTERWARD, I SPENT A GRAND TOTAL OF ABOUT TWO MINUTES ON THE INTERNET AND FOUND DOZENS OF PAGE REFERENCES ABOUT FORD FUSION THROTTLE BODY FAILURES ALONE, SOME WITH HUNDREDS ACCOUNTS WRITTEN BY OWNERS WHO HAD THE SAME RECURRING PROBLEM. I WILL GO OUT ON A LIMB HERE AND SAY THIS SEEMS TO BE A WIDESPREAD PROBLEM AS IT IS ALSO BEING REPORTED IN SEVERAL OTHER FORD MODELS AND IS OBVIOUSLY, IN MY HUMBLE OPINION, A GRAVE SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- BELLEVILLE, MI
LOSS OF POWER AT HIGHWAY SPEED. VEHICLE DECELERATED AND WOULD ONLY IDLE. WRENCH SYMBOL LIT. SHUT CAR OFF RESTARTED AND CAR WAS OK UNTIL NEXT INCIDENT. FAILURES BECAME MORE FREQUENT INCLUDING FAILURES IN RUSH HOUR HIGHWAY TRAFFIC. ADDITIONAL FAILURES OCCURRED AT SLOWER SPEED. DIAGNOSTIC AT THE DEALER WAS A THROTTLE BODY FAILURE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- FLEMING, OH
WHILE DRIVING DOWN THE ROAD THE RPM, SPEEDO, TEMP GAUGES QUIT READING. THE CHIMES AND WARNINGS ALL WENT OFF AND LIGHTED UP AND STAY ON. ALL OF THE WARNING LIGHTS FLASHED CAR NEVER LOST POWER BUT LOST ALL WORKING GAUGES 4 WAYS FLASHED, AIR BAG FOR PASSENGER SIDE FLASHED. AFTER TURNING CAR OFF AND LETTING IT SIT OVER NIGHT STARTED IT UP DROVE 5 MILES DOWN THE ROAD AND IT STARTED WITH THE CHIMES AND ALL DASH LIGHT WARNINGS CAME BACK UP SHOWING 0 MILES AND FLASHING ALL DIFFERENT WARNING FLASHED IN THE WARNING DISPLAY. I DID VIDEO IT ON MY PHONE SO I COULD SHOW THE FORD GARAGE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- UNION CITY, GA
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED HOWEVER, THE PART NEEDED TO CORRECT THE FAILURE WAS ON BACK ORDER. THE FAILURE AND THE CURRENT MILEAGES WERE 77,063. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- COTTONWOOD, CA
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 53,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- PILGER, NE
DRIVING AT HIGHWAY SPEED, I HEARD A 'POP', AND THE CAR SUDDENLY LOST POWER. I COASTED TO THE SIDE OF THE ROAD. THE CAR IDLED ROUGHLY, BUT WOULD NOT ACCELERATE. THE 'WRENCH' WARNING ICON LIT ON THE DASH AS WELL. I TURNED THE ENGINE OFF AND TRIED TO RESTART IT. IT STARTED AND RAN CORRECTLY AFTER THAT. THIS HAS HAPPENED TWO TIMES SINCE THEN. THE DEALERSHIP REPORTED NO CODES SHOWING AFTER HOOKING IT TO THEIR COMPUTER. *TR
Source: NHTSA WEB SITE