2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- POMPTON LAKES, NJ
WHEN I FIRST PURCHASED MY VEHICLE I HAD AN INCIDENT WHERE WHEN I WENT TO HIT THE GAS THE CAR STALLED. AT LEAST I THOUGHT. BROUGHT IT TO FORD ON A COUPLE OF OCCASIONS AN WERE NEVER ABLE TO FIND THE PROBLEM AS THEY COULD NOT RE-ENACT THE ISSUE. THEN TIME WENT ON IT SEEMED OK. APPROXIMATELY A YEAR AGO I WAS TRAVELING AT APPROX 40-50MPH AND WHEN I HIT THE GAS PEDAL IT WOULDN'T DRIVE IT JUST SORT OF PUTTED BUT DIDN'T TURN OFF. I WAS ABLE TO GET TO THE SHOULDER AND TURN CAR OFF RESTART AND WENT. BROUGHT IT TO MY LOCAL SERVICE STATION WHO SAID THEY COULD NOT FIND ANYTHING AS IT DID NOT HAPPEN WHEN THEY TOOK FOR RIDE. I HAD IT HAPPEN AGAIN THE NEXT DAY ONLY TRAVELING AT APPROX. 25 MPH AND CALLED FORD. BROUGHT IT IN AND AGAIN WAS TOLD THEY FOUND NOTHING AND THAT MAYBE IT WAS A BAD TANK OF GAS. THE BEST WAY I CAN DESCRIBE IS THAT IT FEELS ALMOST LIKE THE GAS ISN'T GETTING WHERE IT NEEDS TO GO AND THE CAR WONT GO. THIS PAST THURSDAY ON MY WAY HOME FROM WORK AT TRAFFIC HOUR ON A MAJOR 5 LANE HIGHWAY I WAS DOING ABOUT 55MPH AND IT HAPPENED. I WAS ABLE TO GET INTO THE RIGHT LANE PUT MY FLASHERS ON. I TOOK A BREATH AS I WAS WORRIED I WAS GONNA GET HIT BY THE ON FAST MOVING TRAFFIC. I TURNED THE CAR OFF AND ON AGAIN, AND FINE. NO ERROR LIGHTS NO NOTHING. I BEGIN TO PROCEED AGAIN PRAYING IT WOULD GET ME HOME. I NOW AM AT APROX. 55 MPH AND IT DOES IT AGAIN. THIS TIME I AM IN THE RIGHT LANE OF THE HIGHWAY WITH AN ONCOMING LANE AND NO WHERE TO GO. PUT MY FLASHERS ON, SCARED OUT OF MY MIND CALL FOR HELP. POLICE COME AND I AM SITTING IN FAST MOVING TRAFFIC PRAYING NOT TO BE HIT.. THE OFFICER ASKS IF I AM OUT OF GAS I SAY NO, I HAVE APPROX. 150 MILES TO EMPTY. HE ASKS ME TO TURN CAR ON AND IT STARTS. HE FOLLOWS ME TO GET ME TO A SAFE PLACE TO WAIT FOR HELP. I WAS TOWED HOME AND THE EARLIEST FORD COULD SEE ME IS THE 3RD. I HAVE 2 CHILDREN & WE ARE NOT SAFE IN THIS CAR. HELP *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- ALEXANDRIA, VA
I WAS DRIVING AT NIGHT AND THE CAR STALLED IN THE MIDDLE OF AN INTERSECTION, AS I WAS ACCELERATING FROM A FULL STOP. I LET THE CAR ROLL THROUGH THE INTERSECTION, AND COME TO A FULL STOP. THE CAR HAD VERY RUFF IDLE WHILE STOPPED, AND THE ACCELERATOR WAS STILL UNRESPONSIVE. I SHUT-OFF THE CAR FOR FEW MINS, AND RE-FIRED THE ENGINE. IT STARTED, BUT FEW MINS LATER, STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT AND THE SERVICE WRENCH WERE BOTH ILLUMINATED. I WAS ABLE TO DRIVE THE CAR HOME, 40 MILES AND THEN TO DEALER FOR THE REPAIRS. DURING THE DRIVING TO HOME AND THE DEALER THE CAR STALLED A NUMBER OF TIMES. THE SPEED DID NOT SEEM TO MATTER WHEN THE CAR STALLED. I TOOK THE CAR TO THE DEALER AND THEY HAVE TO REPLACE THE ENGINE'S THROTTLE BODY ASSEMBLY. THE THROTTLE BODY REPLACEMENT ALSO REQUIRED A REPROGRAM OF PCM. I ALSO, DID SOME RESEARCH AND OTHERS HAVING THIS PROBLEM TOO AND YOU ALL HAVE AN INVESTIGATION UNDERWAY, HTTP://WWW.NBCNEWS.COM/BUSINESS/1-3-MILLION-FORDS-TOYOTAS-HONDAS-UNDER-INVESTIGATION-1C8536130. I HOPE THIS REPAIR WORKS, BUT IT WAS VERY CRAZY TO HAVE THE CAR STALL WHILE TRAVEL ON THE HIGHWAY. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- PAWTUCKET , RI
MY WIFE WAS DRIVING THE CAR AND IT LOST POWER AND AS SHE DESCRIBED "IT STARTED TO BUCK". THERE WAS LITTLE RESPONSE AND THE ORANGE WRENCH LIGHT CAME ON. SHE TURNED OFF THE CAR AND STARTED IT BACK UP. THE CAR WAS FINE AND A COUPLE MILES DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON AND IT DID IT AGAIN. SHE TURNED THE CAR OFF AND STARTED IT AGAIN. SHE WAS ABLE TO GET IT HOME. I LOOKED AT IT THE FOLLOWING DAY AND CONTACTED MY LOCAL FORD DEALER. SPEAKING TO A TECHNICIAN, HE TOLD ME A DIAGNOSTIC PROBABLY WOULDN'T BRING ANYTHING UP SINCE THE LIGHTS WERE NOW OFF AND THE COMPUTER HAD RESET ITSELF. ON SUNDAY JUNE 30TH, 2013, I WAS DRIVING APPROXIMATELY 55 MPH WHEN I PRESSED THE ACCELERATOR TO SWITCH LANES AND THERE WAS NO RESPONSE FROM THE ENGINE. THE ORANGE WRENCH LIGHT CAME ON AND MY WIFE TOLD ME THAT THAT'S EXACTLY WHAT HAD HAPPENED TO HER. FORTUNATELY, THERE WAS LITTLE TRAFFIC AND I WAS ABLE TO COAST TO A NEARBY PARKING LOT. I TURNED THE CAR OFF AND LET IT SIT FOR ABOUT 5 MINUTES. WHEN I STARTED IT BACK UP, IT IDLED ROUGH AND QUICKLY SMOOTHED OUT. IT SOUNDS LIKE THERE ARE MANY SIMILAR ISSUES WITH THE THROTTLE BODY ON THIS VEHICLE. I STOPPED READING AFTER 55 REPORTS ALL LISTING THE SAME ISSUE. A RECALL SHOULD BE PLACED ON THIS PART SINCE IT CAUSES A HIGH HAZARD/MAJOR SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- WILBRAHAM, MA
ON THE HIGHWAY TRAVELING AT 65 MPG WITH CRUISE CONTROL ON, THE CAR JERKED. THE YELLOW WRENCH CAME ON. I HAD NO ACCELERATION AND CAR WAS BUCKING. I ROLLED TO THE BREAK DOWN LANE PUT IT IN PARK AND IT CONTINUED TO BUCK. TURNED KEY OFF. TURNED BACK ON. IT WAS LIKE HITTING THE RESET BUTTON. DROVE ANOTHER 15 MILES AND IT HAPPENED AGAIN. IT DID IT A THIRD TIME. STILL 45 MILES AWAY I REDUCE SPEED TO 55 TRYING NOT TO TOUCH THE ACCELERATOR AND WAS ABLE TO GET IT HOME. LUCKY FOR OUR FAMILY WE WERE NOT ON A BUSY HIGHWAY OR WE WOULD HAVE BEEN CAUGHT DEAD IN THE MIDDLE. THERE WAS NO ACCELERATION. ALL WE COULD DO IS CRUISE TO A STOP. VERY DANGEROUS AND SCARY SITUATION. IT WAS DIAGNOSED AS THE THROTTLE BODY BY FORD. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- GEORGETOWN , KY
MY 2010 FUSION HAS A DEFECTIVE THROTTLE BODY. I HAVE CONTACTED FORD ABOUT THIS ISSUE AND I GET THE ANSWER THAT ITS MY PROBLEM NOT THEIRS. I HAVE BEEN WAITING FOR A PART TO FIX THIS THAT HAS BEEN ON BACK ORDER SINCE APRIL BUT OF COURSE THIS WILL BE AT MY EXPENSE. I SEE THAT THIS PROBLEM IS EFFECTING HUNDREDS OF OTHER 2010 FUSIONS AND WOULD LIKE TO KNOW WHY THIS WOULD NOT REACH RECALL STATUS? IT ALSO WILL ACCELERATE ON ITS OWN WHICH IN ITS SELF IS A MAJOR SAFETY CONCERN. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- AUSTIN, TX
CAR WENT INTO LIMP MODE (ALL ELECTRIC FUNCTIONS ON AND CAR RUNNING, BUT NO ACCELERATION) AS I EXITED THE FREEWAY. CAR BEGAN SHAKING WHEN STOPPED IN PARKING LOT OFF OF ROAD. I TURNED THE CAR OFF, AND RESTARTED ABOUT 5 MINUTES LATER. CAR DID THE SAME THING WHEN ATTEMPTING TO REACH 30-35 MPH. PULLED INTO APARTMENT COMPLEX, WAITED, AND RESTARTED. CARE FAILED TWO MORE TIMES WITHIN A 3 MILE DISTANCE, AND WAS RESTARTED. WRENCH LIGHT VANISHED AFTER RESTART, BUT ENGINE LIGHT NOW REMAINS ON. REPORTING DUE TO ONGOING INVESTIGATION WITH THROTTLE BODIES FOR FORD VEHICLES. RESEARCHED THIS ISSUE ONLINE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- BAKERSFIELD , CA
1.WAS IN SLOW LANE, VEHICLE SLOWED DOWN SUDDENLY. TURNED OFF ENGINE AND STARTED IT AGAIN 2. MAY 1? WAS ON RESIDENTIAL STREET ( 30 MPH. VEHICLE SLOWED DOWN SUDDENLY AND THEN STARTED SHAKING. TURNED OFF ENGINE AND STARTED IT AGAIN 3.MAY 15 WAS DRIVING 55 MPH ON BUSY CURVY STREET IN FAST LANE. WRENCH LIGHT CAME ON AND SLOWED SUDDENLY, TURNED ON FLASHERS. .MOVED TO THE EXTREME RIGHT HAND SIDE. NEARLY GOT HIT BY SPEEDING CAR IN THE RIGHT LANE AS THERE WAS A NARROW SHOULDER. 4. MAY 30, MY HUSBAND WAS DRIVING IN THE SLOW LANE OF FREEWAY. WRENCH LIGHT CAME ON, I PUT ON THE FLASHERS, AND CAR SLOWED SUDDENLY. HE WAS ABLE TO GET OUT OF TRAFFIC. TURNED OFF ENGINE AND TURNED IT BACK ON AGAIN 5. JUNE 24, 2013. MY HUSBAND WAS DRIVING 65 IN THE FAST LANE OF BUSY HWY 99. WRENCH LIGHT CAME ON, AND VEHICLE SUDDENLY SLOWED DOWN. I PUT ON FLASHERS. HE MANEUVERED TO THE SLOW LANE, WHERE SPEEDING SEMI TRUCK HONKED AT US AND NEARLY HIT US. 6 JUNE 28,2013 I WAS DRIVING ON A RESIDENTIAL STREET AT 35 MPH WHEN WRENCH CAME ON, AND VEHICLE I SUDDENLY SLOWED DOWN AND I MOVED TO THE SIDE OF THE STREET., TURNED OFF THE ENGINE, AND RESTARTED THE CAR. WHY IS ALL THE INFORMATION ABOUT THE CAUSE OF THE ERROR CODE (WRENCH) ERASED WHEN CAR IS TURNED OFF?????? *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- ASTON, PA
TRAVELING IN LEFT LANE AT APPROX 60 TO 65 MPH, CAR BEGINS TO SHUDDER AND STALLS. NARROWLY AVOIDED BEING REAR ENDED BY LARGE TRUCK, WAS ABLE TO PULL OVER. RESTARTED CAR AND ENGINE LIGHT APPEARS. CAR IS BARELY IDLING WHILE IN PARK. ATTEMPT TO DRIVE AGAIN, CAR ACCELERATES AND SHIFTS FINE UNTIL REACHING 50MPH AND STALLS AGAIN. THIS EVENT WAS REPEATED SEVERAL TIMES. WAS ABLE TO DRIVE CAR AS LONG AS IT REMAINED BELOW 50MPH. GOT HOME, LET CAR COOL AND STARTED IT AGAIN TO FIND THE ENGINE LIGHT IS NOW OFF. I'M SURE THIS IS JUST ANOTHER INSTANCE IN WHAT SEEMS TO BE MANY INSTANCES LIKE THIS OCCURRING. I HAVE NO OTHER CHOICE BUT TO DRIVE THIS CAR UNTIL A PART CAN BE FOUND WHICH AFTER READING THESE TESTIMONIES SEEMS CAN BE A LONG WAIT. THIS IS AN OBVIOUS ISSUE THAT SHOULD BE ADDRESSED BY FORD IMMEDIATELY. I DO NOT FEEL SAFE IN MY OWN CAR. UNACCEPTABLE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- FUQUAY VARINA, NC
WHILE DRIVING ON INTERSTATE HIGHWAY @ 70 MPH WITH CRUISE CONTROL ENGAGED, WITHOUT WARNING, THE CRUISE CONTROL DISENGAGED, THE ENGINE DECELERATED SUDDENLY, AND THE 'WRENCH' WARNING LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. I COASTED TO THE SHOULDER OF THE ROAD. THE ENGINE WAS RUNNING AT VERY LOW RPM (500 - 600 RPM). THE CAR SHUDDERED WHILE THE A/T WAS IN DRIVE - THE SHUDDER STOPPED WHEN THE A/T WAS SHIFTED TO N OR PARK. THE ENGINE SPEED DID NOT RESPOND TO PRESSING THE ACCELERATOR. CUT OFF ENGINE AND SHUT OFF ALL ELECTRIC ACCESSORIES. CAR RESTARTED AND RAN THE REMAINDER OF THE DAY. INCIDENT REPEATED ITSELF THE FOLLOWING DAY AT EXACTLY THE SAME LOCATION (AND THUS UNDER NEARLY IDENTICAL DRIVING CONDITIONS - THROTTLE, TORQUE, SPEED, ENGINE RPM, ETC). I REPLACED ELECTRONIC THROTTLE BODY (ETB) BASED ON RECOMMENDATIONS FROM MECHANIC, FORD DEALER SERVICE DESK, AND NUMEROUS ANECDOTAL ACCOUNTS FOUND ON SEARCH OF INTERNET OF NEARLY IDENTICAL EPISODES WITH OTHER FUSION OWNERS. THE ETB I REMOVED FROM THE CAR HAD A UNIFORM LAYER OF DARK COMBUSTION DEPOSITS ON THE BUTTERFLY. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- YORK, PA
WHILE DRIVING ON AN INTERSTATE HWY IN CRUISE CONTROL, THE ENGINE BEGAN TO MISFIRE AND LOST MOST OF THE POWER. I SHIFTED INTO NEUTRAL, STILL MISSING AND LITTLE POWER. THE WRENCH LIGHT CAME ON AND PER THE OWNERS MANUAL IS THE THROTTLE CONTROL/TRANSMISSION ISSUE I SHUT THE ENGINE DOWN AND AFTER A FEW MINUTES, RESTARTED THE ENGINE. EVERYTHING THEN RAN SMOOTHLY FOR THE REST OF THE 20 MILE TRIP WILL TAKE CAR TO FORD DEALER. *TR
Source: NHTSA WEB SITE