2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

51000 MILES ON CAR. DRIVING 45 MPH. ENGINE WRENCH LIGHT COMES ON. ENGINE DIES. DRIFT TO SIDE OF ROAD. STARTS AGAIN. WRENCH LIGHT COMES ON. ENGINE DIES AGAIN. DEALER STATES IT IS THE THROTTLE BODY. NOT COVERED BY WARRANTY BECAUSE IS NOT PART OF THE MECHANICAL ENGINE BUT FUEL SYSTEM. JOB IN $600 RANGE BUT FORD HAS NO REPLACEMENT PARTS! THEY ARE BACK ORDERED BECAUSE SO MANY ARE FAILING ALL OVER COUNTRY! THIS IS FORD'S ENGINEERING PROBLEM NOT THE CUSTOMERS. AND SOMEONE IS GOING TO GET KILLED. *TR

WHILE DRIVING, THE ELECTRONIC THROTTLE BODY MALFUNCTIONED, CAUSING MY CAR TO START TO LOSE SPEED RAPIDLY. I WAS IN INTERSTATE TRAFFIC, MAKING THIS ISSUE THAT MUCH MORE DANGEROUS. I WAS LUCKY THAT I WAS IN THE RIGHT HAND LANE WITHOUT HEAVY TRAFFIC AND COULD PULL SAFELY OFF OF THE ROAD. THIS HAS OCCURRED MULTIPLE TIMES SINCE THEN. IT SEEMED TO BE AN INTERMITTENT PROBLEM, BUT HAS NOW PUT MY CAR OUT OF COMMISSION UNTIL IT IS FIXED. THE COST OF REPAIR IS OVER $400. UPON RESEARCHING THIS, I FOUND THAT IT IS A VERY COMMON PROBLEM THAT FORD SEEMS TO KNOW ABOUT, BUT WILL NOT COVER UNDER THE EXTENDED WARRANTY I HAVE BECAUSE IT IS AN "EMISSIONS" PART. I MUST STATE THAT I ABSOLUTELY LOVE MY CAR AND LIKE THE WAY IT DRIVES, BUT AM DISAPPOINTED THAT THIS HAS NOT BEEN RECALLED SINCE IT IS COMMON ENOUGH FOR THE DEALER TO KNOW WHAT IT IS BEFORE EVEN LOOKING AT THE CAR. I ALSO MUST SAY THAT MY DEALER HAS DEALT WITH ME FAIRLY AND HONESTLY THROUGH THE WHOLE PROCESS. *TR

DRIVING AT HIGHWAY SPEEDS WHEN I FELT A SHUDDER AND REALIZED I WAS LOSING FORWARD MOMENTUM. RPMS DROPPED AND THE ENGINE DID NOT RESPOND TO STEPPING ON THE GAS PEDAL. A WRENCH LIGHT ILLUMINATED ON THE DASH. ONLY COASTING, I WAS ABLE TO MOVE THE CAR TO THE SIDE OF THE ROAD AND PUT IT IN PARK. CAR HAD A VERY SHAKY IDLE, LIKE IT WAS ABOUT TO STALL. I TURNED OFF THE IGNITION AND WAITED FOR ABOUT 1 MIN, THEN TRIED TO TURN THE CAR BACK ON. CAR TOOK LONGER THAN USUAL TO TURN BACK ON, BUT ONCE IT WAS BACK ON IT SEEMED FINE. WAS ABLE TO CONTINUE DRIVING IT TO MY DESTINATION WITHOUT FURTHER INCIDENT. FIVE DAYS AFTER FIRST INCIDENT, SAME EVEN OCCURRED AGAIN, WITH TURNING THE CAR OFF AND ON SEEMING TO CORRECT THE PROBLEM FOR THE TIME. NO ELECTRICAL, BRAKING, OR POWER-STEERING POWER WAS LOST. *TR

MY 2010 FORD FUSION SEL WAS IN THE FORD SERVICE DEPARTMENT FOR TWO WEEKS FOR STALLING ON ME ON A MAJOR HIGHWAY RECENTLY. I FELT THE CAR SUDDENLY LOSE POWER AND WAS ABLE TO LIMP OVER TO THE SHOULDER WITH TRACTOR TRAILERS AND EARLY MORNING TRAFFIC WHIZZING PAST. I TURNED OFF THE IGNITION, WAITED A FEW MINUTES, AND STARTED THE CAR UP AGAIN. I DROVE IT THE REST OF THE WAY TO WORK & CALLED THE SERVICE DEPARTMENT & WAS ABLE TO DROP IT OFF, EVEN THOUGH I DIDN'T FEEL COMFORTABLE DRIVING THE VEHICLE. I WENT ONLINE & FOUND NUMEROUS INSTANCES OF THIS ON THE FORD FUSION FORUM AND FOUND CASE AFTER CASE, NATIONWIDE, OF THE THROTTLE BODY & ASSEMBLY ISSUE BEING THE PROBLEM. THE SERVICE DEPARTMENT TOLD ME THAT THE REPLACEMENT PART WAS ON BACK ORDER AS THERE HAD BEEN A "RASH OF INCIDENTS." I ASKED WHY THERE HASN'T BEEN A RECALL & THEY SAID THAT IT HAS TO "RISE TO A CERTAIN LEVEL." REALLY? THIS HAS OBVIOUSLY BEEN GOING ON FOR SOME TIME--DOES SOMEONE HAVE TO DIE? I CONTACTED FORD CUSTOMER SERVICE AND THE PART WAS FINALLY REPLACED. I STILL DON'T FEEL SAFE IN THE VEHICLE, AND I KNOW THAT THERE ARE MANY OTHERS OUT THERE WHO DON'T EVEN REALIZE THAT THIS IS HAPPENING. *TR

I HAD JUST STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN, I PROCEEDED TO THE RAMP TO GET ON THE INTERSTATE WHEN MY 2010 FORD FUSION SUDDENLY LOST POWER AND STARTED SHAKING VIOLENTLY. I MANAGED TO GET TO THE OTHER SIDE OF THE ROAD AND COASTED INTO A PARKING LOT. IT TOOK 3 TIMES OF TRYING TO RE-START IT. FINALLY STARTED AND TAKING ALL SIDE ROADS, I MADE IT HOME. IT HAS HAPPENED NUMEROUS TIMES SINCE THEN, BUT LAST FRIDAY, JUNE 14, 2013, I HAD LEFT THE GROCERY STORE WITH A TRUNK FULL OF GROCERIES, AND HAD TO MAKE A LEFT TURN ONTO THE HWY. IT DIED ON THE TURN AND SHOOK WORSE THAN EVER. I MANAGED TO ONCE AGAIN COAST TO THE OTHER SIDE OF THE ROAD INTO A PARKING LOT. THIS HAPPENED AT LEAST 7 OR 8 TIMES BEFORE I GOT HOME THAT DAY. IT HAS SCARED ME SO BAD, I AM NOW AFRAID TO DRIVE MY CAR. *TR

THIS GOES ON REPEATEDLY AT ALL SPEEDS BUT USUALLY WORSE WHEN ABOVE 50 DEGREES OUTSIDE AND ESPECIALLY WHEN APPLYING SLIGHT PRESSURE TO GAS PEDAL WHETHER CARE IS ALREADY MOVING OR AT STOP THE CAR ENGINE JUST STOPS AND LITTLE WRENCH SIGN COMES ON AND YOU COAST TO STOP AND THEN HAVE TO RESTART. ( I HAVE HAD TO REPLACE SEVERAL BATTERIES DUE TO ALL THIS RESTARTING) . ALSO THIS SEEMS TO BE TRIGGERED OR AGGRAVATED WHEN YOU HIT SLIGHT BUMP IN ROAD. THIS OCCURS THE LEAST NUMBER OF TIMES ON DAYS WHEN WE LEAVE IN DRIVEWAY. WE DON'T TAKE CARE ON HIGHWAY ANYMORE FOR OBVIOUS SAFETY REASONS. FOR EXAMPLE DRIVING AROUND TOWN IN ATLANTA TODAY IT DOES THIS AND STOPS BETWEEN 20 AND 40 TIMES PER HOUR. NO ONE HAS BEEN ABLE TO EXPLAIN OVER THE PAST YEAR THIS HAS BEEN GOING ON. THIS IS AGGRAVATING SINCE SOMETIMES IT WILL HAPPEN IN MIDDLE OF INTERSECTIONS. FORD OF COURSE IS CLUELESS AND NOT HELPFUL HAVING SUGGESTED THAT PERHAPS IT WAS BAD GAS OR CAUSED BY USING OFF AIR CONDITIONING TOO MUCH SINCE THIS IS ATLANTA. OF COURSE IT IS NEITHER SINCE WE HAVE TRIED MULTIPLE GAS STATIONS AND IT HAPPENS WHEN AC IS NOT ON.. I THINK HENRY FORD HAD THE ENGINEERING BETTER ON THE MODEL T BUT WE OWN IT NOW AND WE ARE NOW STUCK WITH IT. NO MORE AMERICAN CARS FOR THIS FORMER MICHIGAN RESIDENT. LOYALTY TO DETROIT IS NOT MUTUAL. *TR

CAR WENT INTO LIMP MODE WHILE DRIVING, MOSTLY ON THE HIGHWAY. WRENCH LIGHT WOULD COME ON AND POWER WAS LOST. AFTER PULLING OVER, TURNING THE CAR OFF AND BACK ON AGAIN, IT DROVE JUST FINE LIKE NOTHING WAS WRONG. THIS HAPPENED 7 TIMES OVER 2 MONTHS. BROUGHT THE CAR TO LOCAL FORD DEALERSHIP, WAS TOLD I NEEDED THE THROTTLE BODY REPLACED. THE PART WAS ON BACKORDER, SO I NEEDED TO WAIT ABOUT 3 WEEKS TO GET THE REPAIR. COST WAS $550.00. *TR

MY 2010 FORD FUSION (40000 MILES) SUDDENLY BEGAN TO SHAKE AND THEN ALL OF THE SUDDEN IT STALLED AND WOULD NO LONGER MOVE UNTIL IT WAS SHUT OFF AND CRANKED BACK UP. I HAD TO MANEUVER MY WAY OFF THE HIGHWAY BY COASTING. THIS HAS HAPPENED 5 TIMES SINCE THE ORIGINAL INCIDENT. I ORIGINALLY THOUGHT I HAD GOTTEN SOME BAD GAS. THIS IS NOT THE CASE. IT RECENTLY STALLED WHILE I WAS DRIVING UNDER A RED LIGHT. I WAS VERY FORTUNATE TO BE ABLE TO COAST OUT OF THE WAY OF ONCOMING TRAFFIC. WHEN THIS HAPPENS YOU ARE WITHOUT THE ABILITY TO ACCELERATE AND MOVE OFF THE ROAD. YOU MUST DEPEND ENTIRELY ON COASTING TO SAFETY. I HAVE TAKEN IT TO A FORD DEALERSHIP THIS MORNING . THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD POSSIBLY TAKE 8 WEEKS TO GET A NEW ONE SINCE SO MANY ARE BEING NEEDED. WHY HAS FORD NOT ISSUED A RECALL ON THIS DANGEROUS PART? I HAVE READ MANY ACCOUNTS ONLINE OF OWNERS HAVING THIS SAME PROBLEM WITH THE THROTTLE BODY. I AM VERY THANKFUL THAT I WAS NOT HIT BY ONCOMING TRAFFIC. I HOPE THAT IT DOES NOT TAKE SOMEONE GETTING INJURED FOR FORD TO DO SOMETHING ABOUT THIS PROBLEM. *TR

I HAVE PURCHASED THIS FORD FUSION NEW FROM ROGERS FORD IN ODESSA TEXAS. 1N 2011 AS 2010 LEFTOVER CAR QUITS RUNNING AT ANY SPEED OR JUST LOOSE ALL POWER THEN I MUST PULL TO SIDE OF ROAD/MEDIAN TO RESTART CAR. THEN IT MAY RUN CORRECTLY FOR 50 MILES OR 50 FEET THEN, REPEAT WITH SAME PROBLEM. THIS STARTED AT 38,000 MILES NOT COVERED UNDER WARRANTY. THE CODE IS P2111 THROTTLEBODY. I HAVE MYSELF (DEALER WILL NOT INSTALL USED PART) REPLACED THROTTLEBODY 3 TIMES (USED NEW IS NOT AVAILABLE) BECAUSE WHEN I SPOKE WITH FORD MOTOR CO. AND DEALERS THEY STATED A MASS NATIONWIDE BACK ORDER AND EVERY DEALER I HAVE SPOKEN WITH HAS NO IDEA WHEN PART WILL BE AVAILABLE. I HAVE HAD SEVERAL CLOSE CALLS BY ALMOST BEING HIT BY OTHER CARS/SEMIS WHEN ENGINE POWER QUITS OR WHEN IT STALLS I LOOSE POWER STEERING AND BRAKES. I HAVE SPOKE WITH FORD MOTOR COMPANY TODAY 06/17/2013 1300 HRS AND WAS TOLD TO BRING TO ANY FORD DEALER AND I CALLED THREE FORD DEALERS AND WAS TOLD CANT GET PART IT IS ON NATIONWIDE BACK ORDER. *TR