2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON AFTER THE FAILURE OCCURRED. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE; HOWEVER THE DEALER WAS NOT ABLE TO DETERMINE A CAUSE FOR THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE VEHICLE WAS TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE APPROXIMATE FAILURE MILEAGE 1,000 AND THE CURRENT FAILURE MILEAGE WAS 40,000.

ENGINE STOPPED RESPONDING TO ACCELERATOR AND ONLY COASTED. ORANGE WRENCH LIGHT CAME ON. UNABLE TO MOVE CAR FORWARD OTHER THAN COAST. ENGINE ROUGH IDLED BUT WOULD NOT RESPOND. ESPECIALLY DANGEROUS PROBLEM AT HIGHWAY SPEED IN TRAFFIC. SERIOUS SAFETY ISSUE. *TR

DRIVING AT 45 MPH IN RUSH HOUR TRAFFIC VEHICLE STALLED WRENCH LIGHT CAME ON AND WOULD NOT ACCELERATE VEHICLE CREPT AT LESS THAN 5 MPH WHEN I FINALLY GOT TO A SAFE PLACE TO PULL OVER I SHUT VEHICLE OFF WRENCH LIGHT GONE AND VEHICLE WORKED FINE. I TOOK IT TO DEALERSHIP THEY SAID IT WAS THROTTLE BODY CHARGED ME $596 TO REPLACE THEY SAID IT WAS COMMON. HOWEVER SHOULDN'T THIS BE A RECALL SINCE IT IS SO DANGEROUS. *TR

ACCELERATOR SUDDENLY LOST ABILITY TO ACCELERATE AND THE WRENCH LIGHT APPEARED ON THE CONTROL PANEL. AFTER COASTING TO A STOP WAS ABLE TO TURN OFF CAR AND RESTART. THIS HAS RECURRED ~10 TIMES. FORD DEALERSHIP DIAGNOSED AS A FAULTY THROTTLE POSITION SENSOR (TPS). TO REPLACE THEY ORDERED A COMPLETE THROTTLE BODY AND MOTOR ASSY.$185.41 PLUS LABOR. FORD IS UNABLE TO GET THIS REPLACEMENT PART FOR AT LEAST 3 WEEKS SO FAR. . *TR

WHILE TRAVELING ON INTERSTATE, VEHICLE LOST POWER TO THE ACCELERATOR, BUT LIGHTS, RADIO ETC. ALL REMAINED ON. A WRENCH SYMBOL WAS ILLUMINATED ON THE DASH. AFTER COASTING TO THE SHOULDER, I PLACED THE VEHICLE IN PARK AND IT SHUTTERED AND SHOOK UNTIL I TURNED OFF THE IGNITION. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES, AND THE WRENCH LIGHT WAS OFF AND THE CAR RESUMED NORMAL FUNCTIONING. THE SAME THING HAPPENED AGAIN WITHIN A WEEK OF THE FIRST INCIDENT, AND AGAIN THE VEHICLE RETURNED TO NORMAL OPERATION AFTER SHUTTING OFF THE ENGINE. THE CAR HAD NO FURTHER INCIDENTS UNTIL MAY OF 2013. FOR A WEEK EVERY TIME THE VEHICLE WAS DRIVEN IT DIED, PARTICULARLY WHEN TRYING TO GET UP TO SPEED. AT THIS POINT THE MILEAGE IS AROUND 42K MILES. AFTER NEARLY BEING HIT BY AN 18-WHEELER WHEN TRYING TO JOIN THE INTERSTATE, I PROMPTLY DROVE THE CAR TO THE DEALERSHIP FROM WHICH IT WAS PURCHASED. I WAS ADVISED THAT THE THROTTLE BODY NEEDS TO BE REPLACED. AT THIS POINT THE CAR HAS BEEN LEFT AT THE SERVICE DEPARTMENT OF THE DEALERSHIP BECAUSE IT IS ON BACKORDER FOR AT LEAST TWO WEEKS. IN THE MEANTIME I HAVE FILED A COMPLAINT WITH THE FORD MOTOR COMPANY CUSTOMER COMPLAINT DEPARTMENT. I AM WONDERING IF FORD IS WAITING FOR SOMEONE TO BE KILLED OR SERIOUSLY INJURED BEFORE THEY ISSUE A RECALL ON AN OBVIOUS FAULTY PART! *TR

ON 5/22 DASHBOARD MESSAGE TO CHECK GAS INLET AFTER FUELING. AFTER DOING THAT THE MESSAGE WENT AWAY. 5/23 CHECK ENGINE LIGHT CAME ON, TOOK IT BY THE DEALER. 5/24 DEALER CLEARED CODES AND SAID THEY COULDN'T FIND A PROBLEM. 6/4 MY CAR STARTED SPUTTERING, LOST ACCELERATION WHEN PRESSING THE GAS PEDAL. COASTED TO THE SIDE OF THE ROAD, CAR SPUTTERED SOME MORE AND SHUT OFF. SAT A MINUTE, TURNED IT BACK ON AND DROVE HOME ABOUT 2 MILES. CHECK ENGINE LIGHT WENT OFF. 6/5 CHECK ENGINE LIGHT CAME BACK ON. I SCHEDULED AN APPOINTMENT TO HAVE IT RECHECKED. WAS TOLD I NEEDED TO HAVE THE EVAP CANISTER PURGE VALVE REPLACED AND THE GAS INLET ASSEMBLY REPLACED. I OPTED TO HAVE THE EVAP CANISTER PURGE VALVE REPLACED BECAUSE NO WARRANTY AND COULDN'T AFFORD $700 REPAIR. 6/6, HUSBAND DROVE THE CAR HOME, ALL WAS FINE. 6/7 THE CAR LOST ACCELERATION, I PULLED TO THE SIDE OF THE ROAD AGAIN, IT SPUTTERED AND SHUT OFF. THE WRENCH LIGHT CAME ON BUT THEN WENT OFF. PULLED OVER, RESTARTED IT, IT WAS FINE FOR ABOUT 3 MILES. WITH NO WARNING, THE CAR LOST ALL POWER PULLING OUT INTO THE ROAD WAY. I COASTED THE CAR, PUT IT IN PARK AND RESTARTED IT. THERE WAS NO LANE TO PULL OVER SO I WAS IN THE ROAD WAY. STARTED DRIVING AGAIN, CAR SHUT OFF WITH NO WARNING AT A TRAFFIC LIGHT. DID THE SAME THING, PUT IT IN PARK AND RESTARTED. GOT GOING AGAIN SO I COULD PULL OVER SOMEWHERE SAFER, AND GOT INTO A TURN LANE, IT SHUT OFF AND I HAD TO COAST ACROSS THE INTERSECTION TO PARK IT. VERY SCARY!! GOT CAR TOWED BACK TO FORD. 6/7 AND 6/10 MECHANIC STILL COULDN'T FIGURE OUT THE PROBLEM. 6/11 I GET A "RECOMMENDED REPAIR" EMAIL, $1800 TO REPLACED VCT SOLENOID PHASER, BOLT,VALVE COVER GASKET,FRT CRANK SEAL, DIAMOND WASHER AND CRANK BOLT,TA-30 SEALER,OIL AND FILTER. CODE P052B, SAID IT'S A TIMING ISSUE. THE CAR IS ONLY 3 YEARS OLD. WARRANTY EXPIRED, NO RECALLS AND FORD SERVICE CAN'T BE SURE THIS WILL FIX THE PROBLEM!! *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE HOWEVER, THE FAILURE SOON RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

I WAS DRIVING AROUND 70 MILES AN HOUR, SOUTHBOUND IN THE HOV LANE OF I-95 NEAR EXIT 2B IN ALEXANDRIA VA. THE AREA IS A CONSTRUCTION ZONE WITH BARRICADES ON EITHER SIDE OF THE TWO LANE HOV FACILITY. SUDDENLY, AND ABRUPTLY, I LOST ALL ACCELERATION AND HAD TO COAST TO A STOP IN A MANNER THAT BLOCKED THE RIGHT LANE OF THE HOV FACILITY. THE ENGINE REMAINED RUNNING IN A ROUGH IDLE, AND THE ENGINE/WRENCH LIGHT CAME ON. I TRIED RESTARTING THE CAR (SHUTTING OFF AND TURNING THE CAR BACK ON TRYING A VARIETY OF SHIFTING THE TRANSMISSION TO N OR P). THE CAR WOULD RUN, BUT ALWAYS AT A ROUGH IDLE WITH NO ABILITY TO ACCELERATE. DURING THIS TIME, THERE WERE SEVERAL NEAR REAR-END COLLISIONS DUE TO MOTORISTS TRAVELING AT A HIGH RATE OF SPEED BEFORE ENCOUNTERING MY COMPLETELY STOPPED VEHICLE. REALIZING THE PERIL I WAS IN, I QUICKLY EXITED THE VEHICLE AND HOPPED THE CONSTRUCTION BARRICADE. I CALLED 911 DUE TO THE DANGER OF THE SITUATION AND IT TOOK AROUND 25 MINUTES FOR THE ROADSIDE ASSISTANCE VEHICLE TO ARRIVE. AFTER THE ENGINE COOLED, THE ISSUE SEEMED TO RESOLVE ITSELF, AND I WAS ABLE TO DRIVE THE VEHICLE TO THE NEAREST DEALERSHIP. THE DIAGNOSIS WAS MADE BY THE FORD DEALERSHIP TECHNICIANS WITHIN 90 SECONDS OF ME DESCRIBING THE PROBLEM. THE THROTTLE BODY WAS THE PROBLEM. I RESEARCHED THE ISSUE TO DISCOVER THAT THIS ISSUE IS EXTREMELY COMMON AND WELL KNOWN TO FORD. THE ISSUE IS SO PERVASIVE THAT THERE IS A NATIONWIDE BACK ORDER ON THE PART WITH A LEAD-TIME OF MORE THAN 2 WEEKS. I WAS ANGERED TO LEARN THAT FORD IS AWARE OF THIS ISSUE YET HAS NOT SENT NOTICE OF THE PROBLEM OR A RECALL AND IS CHARGING CUSTOMERS FOR PARTS AND LABOR TO FIX THIS PROBLEM. MOST IMPORTANTLY, I AM ANGERED OF THE PERIL THAT I WAS PLACED IN WHEN THIS KNOWN ISSUE IMPACTED ME IN ONE OF THE WORST POSSIBLE PLACES TO HAVE IT HAPPEN. I CANNOT IMAGINE WHAT I WOULD HAVE DONE IF MY KIDS WERE IN THE VEHICLE. *TR

I HAVE A 2010 FORD FUSION AND HAVE BEEN HAVING THIS PROBLEM FOR A WHILE NOW WHERE MY CAR WHILE DRIVING WILL JERK REALLY HARD THAN START VIBRATING AND THEN COME TO A HALT, I WILL PUT THE CAR IN PARK AND TURN THE CAR OFF AND RESTART AND DRIVE AGAIN THEN THE SAME THING WILL HAPPEN THIS TIME THE ENGINE LIGHT COMES ON I TOOK MY CAR TO THE MECHANIC AND THE FORD DEALERSHIP AND BOTH TOLD ME THAT ITS THE THROTTLE BODY AND ITS ON BACK ORDER AND HAS BEEN ON BACK ORDER FOR SOMETIME NOW I HAVE DRIVEN MY CAR AND ITS KEEPS HAPPENING OVER AND OVER AGAIN NOW I AM NO LONGER DRIVING MY CAR AND HAD TO RENT A CAR WHICH IS CAUSING A FINANCIAL BURDEN BUT I HAVE NO CHOICE TIL THE PART COME IN FOR MY CAR TO BE REPAIRED. I WAS ALSO TOLD BY THE FORD DEALERSHIP THAT THIS IS A VERY BIG PROBLEM WITH THE FORD FUSION I HOPE THIS PROBLEM IS RESOLVED SOON AND MY CAR IS EITHER REPAIRED OR REPLACED I NEED MY CAR TO GET BACK AND FORTH TO WORK ! I ALSO FEEL THAT I SHOULD BE REIMBURSED ONCE MY VEHICLE IS REPAIRED AND FOR THE RENTAL OF ANOTHER VEHICLE TO GET BACK AND FORTH TO WORK AS I CAN NO LONGER DRIVE MY CAR DUE TO THIS SAFETY HAZARD. *TR

THROTTLE BODY MALFUNCTION CAUSED THE FORD FUSION TO STALL EVERY COUPLE BLOCKS. HAD TO TOW IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS THROTTLE BODY REPLACEMENT WAS NEEDED. *TR