2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- HARAHAN, LA
THE VEHICLE LOSS POWER WHILE DRIVING AND COMPLETELY SHUT DOWN WHILE DRIVING IN THE INTERSTATE. I BROUGHT THE VEHICLE TO LAMARQUE FORD AND WAS TOLD THAT IT WAS THE THROTTLE BODY. LAST WEEK, I WAS AGAIN GETTING ON THE INTERSTATE AND THE SAME THING HAPPENED. THIS TIME I HAVE 40300 MILES ON THE VEHICLE. I WAS TOLD THAT IT WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND THE PARTS WARRANTY WAS ONLY GOOD FOR A YEAR. IN ADDITION, I WAS TOLD THAT THE PART IS ON BACK ORDER AND IT WILL TAKE 2 TO 3 WEEKS FOR THE DEALERSHIP TO GET THE PART. THE DEALERSHIP TOLD ME THAT THIS WAS NOT A COMMON PROBLEM, BUT AFTER READING ON YOUR SITE, IT IS VERY WELL KNOWN WITH THIS CAR. I AM AFRAID TO DRIVE THIS CAR SINCE IT JUST COMPLETELY SHUTS DOWN AND HESITATES TO START BACK UP. IT HAS LEFT ME STRANDED MANY TIMES, INCLUDING LATE AT NIGHT WHILE PICKING UP MY CHILD. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- NEWPORT NEWS, VA
SELLING / SERVICING DEALER BEGAN ADVISING OF CARBON BUILD UP IN THROTTLE BODY ~15000 MI. ~20000 MI WITH CRUISE CONTROL ENGAGED ENGINE LOST POWER, SERVICE ENGINE SOON LIGHT AND THROTTLE CONTROL / TRANSMISSION LIGHT BOTH ILLUMINATED, VEHICLE ROUGH IDLED. SHUT OFF ENGINE AND RESTARTED AFTER ~ 30 SECONDS. ENGINE RAN NORMALLY. READ/CLEARED DTC P2111. REPORTED TO DEALER ON 07 SEPT 2011 BUT WAS UNABLE TO DIAGNOSE ANY PROBLEM. PROBLEM HAS BEEN INTERMITTENT SINCE. DUE TO BATTERY FAILURE PRIOR TO 35000 MI SERVICE (19 NOV 12) ENGINE CODES WERE LOST. DEALER PERFORMED INDUCTION SERVICE. AFTER 40000 MI SERVICE (24 MAY 13) HAD MULTIPLE INSTANCES OF THE ABOVE FAILURE WITH DTC P2111 WITH INCREASING FREQUENCY. ON 8 JUNE 13 HAD 3 OCCURRENCES AT VEHICLE SPEEDS OF LESS THAN 45 MPH WITH ONE AT LESS THAN 25 MPH WHILE ACCELERATING (ENTERING TRAFFIC). VEHICLE WAS DIAGNOSED BY A DIFFERENT DEAL WITH A FAILED THROTTLE BODY REQUIRING REPLACEMENT. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- BOYDS, MD
POWERING DOWN OF VEHICLE CONSISTENT WITH A THROTTLE BODY FAILURE. THIS HAPPENED ON MULTIPLE OCCASIONS BETWEEN JUNE 5-7 2013. VEHICLE IS AT FORD DEALER IN GAITHERSBURG, MD WITH UNKNOWN TIME FOR COMPLETION. THIS IS THE 5TH TIME N THE 3 YEAR HISTORY OF THE VEHICLE THAT I WILL BE WITHOUT THE CAR FOR MORE THAN 2 WEEKS. SINCE I AM OUT OF WARRANTY I WAS TOLD I WILL HAVE TO PAY FOR THIS REPAIR. THIS IS COMPLETELY RIDICULOUS. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- ENCINITAS, CA
WAS DRIVING ON THE FREEWAY WITH CRUISE CONTROL ON AND ALL OF A SUDDEN THE CAR SHOOK AND THERE WAS A BEEP AND THEN MY WRENCH LIGHT CAME ON AND STARTED LOSING SPEED FAST. WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF AND THEN TURNED IT BACK ON. WAS ABLE TO DRIVE A FEW HUNDRED YARDS WHEN IT HAPPENED AGAINST THIS TIME THE ENGINE LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE DEALER AND WITH IN 30 MINUTES TOLD ME WAS THE THROTTLE BODY INTAKE WITH AN ERROR CODE OF P2111. COULD HAVE GOTTEN BAD QUICKLY. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- VIRGINIA BEACH, VA
I HAD BEEN DRIVING MY 2010 FORD FUSION SEL FOR ABOUT 15 MINUTES ON THE HIGHWAY AT SPEEDS OF 65MPH WHEN SUDDENLY I LOST THE ABILITY TO ACCELERATE OR MAINTAIN SPEED. THERE WAS NO PRIOR WARNING ANYTHING WAS WRONG, AND WHEN IT HAPPENED IT WAS NOT ACCOMPANIED WITH A LOUD NOISE OR JOLT. INSTEAD, THE WRENCH LIGHT ON THE DASH ILLUMINATED AND I BEGAN SLOWING DOWN. APPLYING PRESSURE TO THE ACCELERATOR HAD NO EFFECT. I QUICKLY HAD TO NAVIGATE ACROSS THREE LANES OF TRAFFIC WHILE QUICKLY SLOWING AS I COASTED TO THE SHOULDER OF THE ROAD. AS THE CAR SLOWED BELOW 20 MPH, IT BEGAN NOTICEABLY SHAKING AND SURGING. THIS CONTINUED ONCE AT A COMPLETE STOP. I THEN SHUT THE CAR OFF AND WAITED APPROXIMATELY 10 MINUTES BEFORE TRYING TO START IT AGAIN. IT CRANKED FOR A WHILE BEFORE FINALLY CATCHING. I WAS THEN ABLE TO DRIVE NORMALLY AGAIN AND GET OFF THE HIGHWAY TO A SAFER LOCATION. SINCE THIS OCCURRENCE, I HAVE TAKEN MY CAR TO THE FORD DEALER TWICE. THE FIRST TIME THEY COULD DO NOTHING FOR ME AS "THE SERVICE ENGINE LIGHT DID NOT ILLUMINATE AND THUS NO CODE WAS REGISTERED". AS THE ISSUE CONTINUED AND INCREASED IN FREQUENCY (NOW OCCURRING AT SPEEDS AS LOW AS 20MPH AND 45MPH, AND AS QUICKLY AS 2 MINUTES AFTER LEAVING MY HOUSE), I TOOK THE CAR BACK TO THE DEALER WHERE THEY WERE ABLE TO GET IT TO REPLICATE THE ISSUE WHILE DRIVING IT. THEY DETERMINED IT WAS A BAD THROTTLE BODY. I AM NOW WAITING ON THIS PART WHICH IS CURRENTLY ON BACK ORDER. I WAS TOLD THERE ARE OVER 8,000 ORDERS AHEAD OF ME AND IT COULD BE OVER A MONTH BEFORE THE PART IS READY. AS A RESULT, I HAVE A CAR WHICH IS UNRELIABLE AND TENDS TO STALL EVERY TIME I DRIVE IT. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- LONOKE, AR
I WAS DRIVING HOME WHEN THE CAR LURCHED AND THE GAS PEDAL QUIT RESPONDING. I HAD TO STOP THE CAR - THE ENGINE WAS STILL RUNNING, TURN IT OFF AND THEN RESTART IT. THIS HAPPENED IN THE MIDDLE OF AN INTERSECTION AND A LARGE TRUCK ALMOST REAR ENDED ME. IT HAPPENED AGAIN THREE TIMES ON THE WAY TO WORK ONE MORNING AND ONCE WHERE THERE WAS NO SHOULDER FOR ME TO PULL OFF ON. THIS WAS DURING MORNING RUSH HOUR. THE FORD DEALERSHIP SAYS THAT THEY DON'T KNOW WHEN THE PARTS WILL BE IN TO FIX IT, BUT PROBABLY NOT UNTIL THE MIDDLE OF JUNE - THIS LEAVES ME WITHOUT A VEHICLE. THIS MUST BE A BAD PROBLEM WHEN THERE ARE NO REPLACEMENT PARTS AVAILABLE. I WAS TOLD THIS IS NOT A COVERED REPAIR. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- HOUSTON, TX
I TRAVELING ON I-45, THE SPEED LIMIT WAS 75 MPH. IT WAS AT NIGHT. THERE IS RECENT CONSTRUCTION ON THIS ROUTE AND THERE WAS ABOUT 100 YARDS OF NO SHOULDER. SUDDENLY MY ENGINE STOPPED. I PULLED OVER AS FAR AS I COULD - I IMMEDIATELY TURNED ON MY HAZARD LIGHTS. OTHER CARS WERE ALSO GOING THE SAME RATE OF SPEED. I HEARD TIRES SCREECH BUT THERE WAS NOTHING I COULD DO. FORTUNATELY THERE WERE NO ACCIDENTS AS A RESULT OF THIS - WHEN I RESTARTED THE ENGINE I WAS ABLE TO CONTINUE. THIS WAS A NEAR MISS - MY SON AND I COULD HAVE BEEN KILLED THIS NIGHT. I WAS VERY ANGRY TO HEAR THAT THIS IS A COMMON PROBLEM WITH 2010 FORD FUSIONS BUT THERE IS NO RECALL. MY MECHANIC DIAGNOSED IT AS THE "THROTTLE BODY" AND SAID THAT FORD IS PROBABLY NOT RECALLING IT BECAUSE THERE IS SUCH A BACK ORDER ON THIS PART. IT IS EXTREMELY DANGEROUS AND THE PUBLIC NEEDS TO BE WARNED! *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- OAK CREEK, WI
I WAS PULLING OUT OF MY WORK PARKING LOT, GOING LESS THAN 10MPH, AND I LOST ALL ACCELERATION IN MY CAR. I WAS ABLE TO PULL TO THE CURB, PUT IT IN PARK, SHUT IT OFF, THEN RESTART. IT STARTED HARD, AND IMMEDIATELY HAD THE "WRENCH" ICON ON. AGAIN, I HAD NO ACCELERATION. I DECIDED TO TRY ONE MORE TIME TO TRY TO DRIVE IT TO THE DEALERSHIP I BOUGHT THE CAR FROM (LESS THAN 15 MILES FROM MY WORK). IT STARTED ONCE MORE, A LITTLE EASIER, BUT STILL NOT "RIGHT." THE ENGINE LIGHT WAS ON, BUT I WAS ABLE TO PULL OUT AND START DRIVING. I MADE IT ABOUT 6-7 MILES, AND ONCE AGAIN, I LOST ALL ACCELERATION IN THE MIDDLE OF A BUSY INTERSECTION. I WAS ABLE TO PUTTER OUT OF THE INTERSECTION AT AN EXTREMELY LOW SPEED. I ONCE AGAIN PUT IT IN PARK, TURNED OFF THE ENGINE, AND TRIED ONE MORE TIME TO START MY CAR. ONCE AGAIN, IT STARTED VERY HARD, BUT IT ALLOWED ME TO DRIVE. I DROVE THE REMAINING 6-7 MILES TO THE DEALERSHIP WHILE THE ENGINE LIGHT WAS ON. THE PART, I WAS TOLD, IS ON NATIONAL BACKORDER, AND AM WITHOUT MY VEHICLE FOR 2 WEEKS. MY CAR HAS LESS THAN 57,000 MILES ON IT AND HAVE ONLY HAD IT A LITTLE OVER 2 YEARS. [BOUGHT DECEMBER 2010, INCIDENT OCCURRED JUNE 2013]. I EVEN PURCHASED THE EXTENDED WARRANTY BUT THIS PARTICULAR REPAIR IS CONVENIENTLY NOT COVERED BY IT. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- PARSIPPANY, NJ
MY WIFE WAS DRIVING HOME FROM WORK YESTERDAY EVENING AT HIGHWAY SPEED (65MPH) WHEN THE CAR STALLED AND WRENCH ICON CAME ON. COULD NOT ACCELERATE BUT THANKFULLY ABLE TO COAST ACROSS TWO LANES ON A BUSY HIGHWAY AT RUSH HOUR TO GET TO SHOULDER! CAR WAS JERKING AS IT CAME TO A STOP. TURNED THE ENGINE OFF, WAITED A FEW MINUTES, TURNED ENGINE BACK ON AND CAR WAS OK AGAIN. UNFORTUNATELY THIS WASN'T THE FIRST TIME; THERE HAVE BEEN AT LEAST 5 OTHER INSTANCES. FIRST TIME WAS APPROX 9 MONTHS AGO (BEFORE WARRANTY WAS UP). BROUGHT THE CAR TO DEALER, THEY PLUGGED IT INTO THEIR COMPUTER AND GOT NO ERROR CODES SO "NO PROBLEM" DETECTED. NOW WARRANTY IS UP I WONDER HOW MUCH THIS IS GONNA COST!! FURTHERMORE, THE CAR BATTERY WENT DEAD COUPLE OF WEEKS AGO; THAT'S ONLY 3 AND 1/2 YEARS OLD. SEEMS ODD. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- AYLETT, VA
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND BEGAN JERKING. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE