2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - GRIMESLAND, NC

    AT 1605 WHILE DRIVING THROUGH AN INTERSECTION, THE CAR LOST FORWARD MOTION AND STALLED. THE WRENCH LIGHT CAME ON. WHEN THE CAR WAS TURNED OFF AND BACK ON, WHICH WAS SLOW, THE WRENCH LIGHT WENT OFF. WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE NEXT MORNING AT 0645, DRIVING 45MPH, THE CAR AGAIN LOST POWER/FORWARD MOTION, STALLED AND WRENCH LIGHT APPEARED. WAS ABLE TO RESTART THE CAR AND DROVE DIRECTLY TO THE DEALER SERVICE DEPT. BOTH TIMES THE CAR WAS RESTARTED, THE WRENCH LIGHT DISAPPEARED. THE DEALERSHIP CANNOT REPLICATE THE PROBLEM AND CANNOT FIND AN ERROR CODE. THIS APPEARS TO BE A KNOWN ISSUE WITH THE 10-11 MODELS BASED ON FORUMS ONLINE FROM CUSTOMERS ACROSS THE US. THIS IS A MAJOR SAFETY CONCERN. I DO NOT WANT TO BE DRIVING 75MPH ON THE INTERSTATE WITH MY FAMILY AND THE CAR LOSE POWER AND GET HIT BY AN 18-WHEELER AND DIE. THE DEALER CLAIMS THEY ARE 99.9% SURE IT IS THE THROTTLE BODY, BUT WILL NOT REPLACE IT BECAUSE THEY CANNOT LOCATE AN ERROR CODE. IF THIS MANY CARS ARE HAVING THE SAME ISSUE, THEY NEED TO RECALL THIS PART AND QUICKLY! *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BALTIMORE, MD

    THE VEHICLE STALLED/LOST POWER, WHILE MAKING A TURN AT 15-20 MPH. I TOOK IT TO DEALERSHIP TO HAVE IT CHECKED. I WAS TOLD THAT THEY COULDN'T FIND A PROBLEM. IT HAPPENED A SECOND TIME WHILE TRYING TO MERGE INTO A HIGHWAY AT ABOUT 40 MPH. I CALLED FOR A TOW TRUCK. WHILE WAITING I TRIED TO START IT AFTER 15/20 MINUTES. IT STARTED, BUT WAITED FOR TOW TRUCK SINCE I WAS AFRAID TO GET ON THE ROAD. IT WAS LOOKED AT AGAIN AT THE DEALERSHIP REPAIRSHOP AND WAS TOLD THAT THE PROBLEM COULDN'T BE FOUND, BUT THAT PERHAPS THE THROTTLE SYSTEM NEEDED TO BE CLEANED AFTER 30,000 MILES. THIS COST AROUND $250. THE PROBLEM HAPPENED A THIRD TIME AT ABOUT 10 MILES PER HOUR ON MAY 17, 2013. THIS TIME THE VEHICLE DIDN'T START AS IN THE PAST. HAD BOTH ENGINE LIGHT AND WRENCH LIGHT. HAD TO BE TOWED. THIS TIME, THE DEALERSHIP REPAIRSHOP, NORRIS FORD TECHS, SAID THAT IT WAS DEFINITELY THE THROTTLE MECHANISM AND THAT IT HAD TO BE REPLACED. IT WAS IN THE SHOP FOR THREE DAYS SINCE THEY HAD TO ORDER THE PART. DESPITE THIS MAJOR REPAIR, IT HAPPENED AGAIN TODAY, JUNE 7, 2013. I HAD THE CRUISE CONTROL SET AT 55MPH. THE CAR LOST POWER, STARTED SHAKING, AND STALLED. I'VE BEEN LUCKILY SO FAR THAT NOONE HAS HIT ME FROM THE BACK, BUT I'M VERY CONCERNED AND AFRAID THAT I DECIDED TO REPORT IT. THIS FORD FUSION PROBLEM NEEDS TO INVESTIGATED. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BUCKLEY, WA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ACCELERATING FROM A LIGHT, THE VEHICLE WOULD ACCELERATE BEYOND 2 MPH. THE CONTACT FELT THE VEHICLE WAS NOT GETTING THE PROPER FLOW OF GASOLINE TO THE ENGINE. THE FIRST TIME THE FAILURE OCCURRED, THE DEALER REWIRED THE ENGINE BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT HAD NOT TAKEN THE VEHICLE BACK TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - WHITE SULPHUR SPRINGS, WV

    I PURCHASED MY CAR USED ON NOVEMBER 30, 2012 WHEN THE MILEAGE WAS AROUND 29,000. FOR THE PAST SEVERAL MONTHS I HAVE NOTICED THAT MY CAR WOULD HESITATE, BUT NOT COMPLETELY STALL, WHEN GOING APPROX. 25, 35 AND 45, AND SOMETIMES EVEN WHEN I FIRST TOOK OFF. I DID NOT EXPECT TO EXPERIENCE ANY OF THE MAJOR PROBLEMS THAT I HAVE READ ABOUT AND WAS TRULY SHOCKED ONCE I HAD MY FIRST ENCOUNTER. MY FIRST INCIDENT OCCURRED ON AN INTERSTATE WHERE I WAS GOING APPROX. 70. THE CAR BEGAN SHAKING BADLY AND I PULLED OVER ON THE SIDE OF THE ROAD. THE ONLY THING I COULD COMPARE IT TO WAS HAVING A TIRE TO BLOW OUT BUT MUCH, MUCH WORSE. I CHECKED MY TIRES AND, THEN I STARTED THE CAR UP AND KEPT GOING TO MY DESTINATION. A FEW DAYS LATER IT OCCURRED AGAIN ON A RURAL ROAD WHERE I WAS GOING 55. I ONCE AGAIN STOPPED AND STARTED IT AGAIN AND MADE IT TO MY DESTINATION. THIS TRULY SCARED ME TO WHERE MY NERVES WERE FRAZZLED, AND EVERY TIME I DRIVE NOW, I'M AFRAID IT WILL HAPPEN AGAIN. I AM IN A RURAL AREA THAT IS MOUNTAINOUS AND WHERE 18-WHEELERS CONSTANTLY TRAVEL THE INTERSTATES, WHICH MAKES IT THAT MUCH MORE DANGEROUS. THERE IS DEFINITELY SOMETHING SERIOUSLY WRONG WITH THE 2010 FUSION. I JUST HOPE SOMETHING IS DONE BEFORE SOMEONE ACTUALLY HAS AN ACCIDENT AND GETS KILLED. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - OAKLAND PARK, FL

    ENGINE THROTTLE FAILURE, APPEARS TO BE A WELL KNOWN ISSUE VIA BASIC INTERNET RESEARCH. IS FORD AWARE AND SUPPOSED TO HAVE NOTIFIED OWNERS OF THIS PROBLEM? *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - COUSHATTA, LA

    MY PURCHASED MY CAR WITH 25 MILES ON IT IN 2010 AND THE FIRST TIME WAS IN 2013 JAN, WITH ABOUT 35000 MILES ON IT WHEN I WAS IN HEAVY BATON ROUGE TRAFFIC PULLING ONTO THE STREET AND MY CAR LOST POWER AND WOULD NOT ACCELERATE. THE WRENCH LIGHT APPEARED, I MANAGED TO PULL BACK OFF THE ROAD AND TURNED THE CAR OFF. AFTER LOOKING IN MY MANUAL I SAW THAT IT COULD POSSIBLE BE A THROTTLE PROBLEM. I STARTED THE CAR BACK UP AND IT DROVE NORMALLY. I HAD FORD DEALERSHIP INSPECT THE VEHICLE WHICH THEY SAID IT DIDN'T APPEAR TO HAVE ANY PROBLEM. HOWEVER I AM REGISTERING A COMPLAINT BECAUSE I THOUGHT I WAS PURCHASING A RELIABLE VEHICLE. LOSING POWER IS A VERY SERIOUS PROBLEM AND COULD CAUSE ACCIDENTS. FORD PLEASE RECALL. WHY SHOULD THE CUSTOMER BE RESPONSIBLE FOR A DEFECTIVE PART, WHY IS FORD NOT STANDING BEHIND IT QUALITY VEHICLES? *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - LEBANON, TN

    TRAVELING ON I-40 EAST OF NASHVILLE THE ENGINE QUIT AND THE WRENCH LIGHT CAME ON. I ALMOST GOT REAR ENDED TRYING TO GET OFF THE INTERSTATE. THIS IS THE 8TH TIME IN 14 DAYS THIS HAS HAPPENED. I TOOK THE CAR TO THE FORD DEALER AND THEY "CLEANED THE THROTTLE BODY", THE FIRST TIME IT HAPPENED 13 DAYS AGO. I LIMPED THE CAR OFF OF I-40 TO THE FORD DEALERSHIP IN MT. JULIET, TN. THEY DIAGNOSED A THROTTLE BODY FAILURE AND SAID THE CAR COMPUTER COULD NOT TELL THE POSITION OF THE THROTTLE AND SHUT THE ENGINE TO IDLE. VERY DANGEROUS, ESPECIALLY AT SPEED ON A MULTI LANE HIGHWAY. THIS IS A KNOWN ISSUE TO FORD. THIS WILL INJURE OR KILL PEOPLE SOMEDAY IF IT HAS NOT ALREADY HAPPENED. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - KNOXVILLE, TN

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - SARVER, PA

    TRAVELING ON EXPRESSWAY THE CAR HAD NO THROTTLE. PRESSING THE GAS PEDAL BUT NO RESPONSE. ENGINE STARTED TO MISS FIRE. WRENCH LIGHT CAME ON. PULLED OVER, SHUT CAR OFF. STARTED UP AND RAN OK . PULLED INTO AN ADVANCE AUTO THEY SCANNED NO CODES. NEXT DAY ON EXPRESSWAY AGAIN. SAME THING HAPPENED. THIS TIME ENGINE LIGHT CAME ON. TAKING BACK TO DEALER TODAY. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - HAMPTON, GA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE MALFUNCTION INDICATOR LAMP ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS RESTARTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE WAS CONTRIBUTED TO THE ELECTRICAL THROTTLE. THE VEHICLE WAS TO BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE