2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- BRUNSWICK, GA
WHEN DRIVING MY CAR ON THE INTERSTATE, IT WOULD SHAKE REALLY BAD ANYTIME WE GOT ABOVE 60 MPHS. AT 65, IT WOULD SHUT OFF. THE ENGINE WAS STILL RUNNING THE RPMS WOULD NOT GO ABOVE 1000. WE COULD PUT THE CAR IN NEUTRAL AND RESTART THE CAR - NO GO. TO GET DRIVING AGAIN, WE HAD TO STOP THE CAR COMPLETELY. WAIT 5 MINUTES. AND START AGAIN. THIS HAPPENED 5 TIMES. THE FORD DEALER FOUND A PROBLEM WITH THE ELECTRONIC THROTTLE BODY AND IS REPLACING IT. THE CAR IS OUT OF WARRANTY THOUGH... *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- CARLSBAD, CA
MY FUSION WAS TOWED TO THE FORD DEALERSHIP IN ANAHEIM CA. I AM HAVING TO REPLACE MY 2 YEAR OLD CARS: ELECTRONIC THROTTLE MALFUNCTIONED WHILE I WAS DRIVING ON THE FREEWAY IT KEPT STALLING EVEN THOUGH THE ENGINE IS STILL RUNNING, THIS ALSO HAPPENED A MONTH AGO AND I TOOK IT IN AND A DIAGNOSTIC WAS DONE FINDING NOTHING WRONG IT SHOWED NO PROBLEMS, I ALSO VIDEO TAPED THE EVENT. THIS HAPPENED BOTH AT SPEEDS OF 60-65 AND 40 MILES PER HOUR. I AM ON DISABILITY AND IT IS NOW GOING TO COST OVER $400 THAT I CANNOT AFFORD. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- MAUMELLE, AR
WAS DRIVING ON THE FREEWAY AT A CONSTANT SPEED WHEN THE CAR LOST ACCELERATION AND THE WRENCH LIGHT CAME ON. PULLED TO SHOULDER AND CAR SHOOK UNTIL I SHUT THE IGNITION OFF. STARTED BACK UP FINE AND WAS ABLE TO DRIVE AGAIN. IT REPEATED THIS 4 TIMES WITHIN AN HOUR. STILL WAITING ON DEALERSHIP TO "DIAGNOSE" THE PROBLEM SINCE THE CHECK ENGINE LIGHT IS NO LONGER ON. BELIEVE THAT IT IS THE THROTTLE BODY. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- BATAVIA, OH
DURING APPROXIMATELY THE FIRST YEAR OF HAVING MY 2010 FORD FUSION, 32 FORD IN BATAVIA OHIO ROTATED TIRES AND BROKE A WHEEL STUD. THEY REPLACED IT UNDER WARRANTY. SINCE THEN, EVERY TIME I HAVE MY VEHICLE SERVICED EVERY 5,000 MILES BY A FORD DEALER, A WHEEL STUD GETS BROKEN. TODAY, 5/19/13 WHILE WASHING MY CAR, I NOTICED A LUG NUT MISSING. THIS DID NOT HAPPEN DURING A SERVICE, IT MUST OF HAPPENED DURING NORMAL DRIVING CONDITIONS. AGAIN, ANOTHER WHEEL STUD IS BROKE OFF. I HAVE HAD ABOUT 5 WHEEL STUDS REPLACED. I AM CONCERNED ABOUT THE SAFETY OF THE CAR AND IF A WHEEL MAY FALL OFF. I KNOW THERE HAS BEEN A RECALL ON THE WHEEL STUDS. A FORD DEALER CHECKED MY VEHICLE REGARDING THIS RECALL (RECALL ID #94246) AND INDICATED MY WHEEL STUDS WERE FINE. OBVIOUSLY NOT! CONCERNED ABOUT THE SAFETY AND COST OF REPAIR ON MY VEHICLE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- NASHVILLE, TN
ON MAY 13, 2013, AT APPROXIMATLEY 8:30AM, ON I-40 WESTBOUND AT 70MPH THE ENGINE SUDDENLY COMPLETLY LOST POWER/THRUST AND THE "WRENCH" LIGHT (THROTTLE BODY INDICATOR). ALL ELECTRICAL COMPONENTS WERE STILL ON, BUT THE GAS PEDAL WOULD NOT RESPOND. THE ENGINE WAS SPUTTERING AND SEEMED TO BE "CHOKING". I PUT ON THE HAZARD INDICATORS, PULLED OVER TO THE SIDE OF THE ROAD AND IMMEDIATELY TURNED THE CAR OFF. I CHECKED MY OWNERS MANUAL AND IT STATED THAT IF THE LIGHT REMAINED ON I HAD AN ISSUE WITH THE THROTTLE BODY. I TURNED THE CAR ON AND THE LIGHT DID NOT COME ON OR DEMONSTRATE ANY INDICATION OF TROUBLE, SO I CONTINUED DRIVING TO MY DESTINATION. UPON REACHING MY DESTINATION, I CONTACTED THE LOCAL DEALERSHIP IN THE AREA, EXPLAINED WHAT HAPPENED AND DROPPED IT OFF FOR THEM TO DIAGNOSE. AFTER LEAVING IT WITH THE DEALERSHIP FOR TWO DAYS, THE DEALERSHIP COULD NOT REPLICATE THE PROBLEM BUT STATED THAT IT WAS THE THROTTLE BODY AND THAT SPECIFIC PART WAS BACK-ORDERED UNTI JUNE. WITH NO OPTIONS AVAILABLE, I PAID THE DIAGNOSTIC FEE OF $130.71 AND DECIDED TO TRY TO DRIVE IT HOME. ON MAY 16TH, 2013, AT APPROXIMATELY 10:30AM, ON I-81 SOUTHBOUND AT 70MPH THE SAME EXACT ISSUE OCCURED AGAIN. I PUT ON THE HAZARD INDICATORS, PULLED OVER TO THE SIDE OF THE ROAD AND IMMEDIATELY TURNED THE CAR OFF. THIS TIME WHEN I TURNED THE CAR BACK ON, THE "ENGINE" LIGHT CAME ON (NO "WRENCH" LIGHT). LEAVING THE CAR RUNNING, I CHECKED MY OWNERS MANUAL AND IT STATED TO DRIVE IT TO THE CLOSES DEALERSHIP. UPON REACHING THE DEALERSHIP, I EXPLAINED THE REPEATED TROUBLE I HAD HAD, WHAT THE PREVIOUS DELAERSHIP HAD STATED AND THAT THE CAR WAS STILL RUNNING SO THEY COULD DIAGNISE IT WITHOUT HAVING TO REPLICATE THE PROBLEM. THE DAGNOSTIC INDICATED CODE P2111 (THROTTLE BODY STUCK OPEN-REPLACE THROTTLE BODY). THEY INSTALLED IT, I PAID THE TOTAL SERVICE FEE OF $381.91 AND DROVE THE REST OF THE WAY HOME. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- ROCKFORD, MI
THIS HAS HAPPENED SEVERAL TIMES. AS I AM DRIVING DOWN THE ROAD BOTH ACCELERATING OR AT A CONSTANT SPEED, THE WRENCH LIGHT WILL COME ON AND THE VEHICLE WITH NO LONGER HAVE THROTTLE ABILITIES. I HAVE TO PULL OFF TO THE SHOULDER OF THE ROAD BECAUSE NOTHING WORKS. AS THE VEHICLE STOPS AND I SHIFT INTO NEUTRAL, THE VEHICLE SHAKES EXCESSIVELY. I SHUT THE VEHICLE OFF, WAIT A MINUTE, TURN IT BACK ON AND THE WRENCH IS GONE AND THE VEHICLE RUNS PROPERLY UNTIL THE NEXT OCCURRENCE. FORD HAS BEEN NOTIFIED ABOUT THIS FOR YEARS AND REFUSES TO PUT OUT A RECALL ON THE THROTTLE BODY WHICH IS THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- SANDSTON, VA
WHILE MAKING A TURN MY CAR LOST ALL POWER. I COASTED TO THE SIDE OF THE ROAD AND HAD TO WAIT A FEW MINUTES FOR MY CAR TO BE ABLE TO START AGAIN. NO ERROR CODES WERE POSTED. SINCE THEN I HAVE BEEN HAVING INTERMITTENT AND SIGNIFICANT POWER LOSSES WHILE DRIVING AND WHILE IDLING. DRIVING IN REVERSE IS DIFFICULT AND I HAVE TO PRACTICALLY BURN MY CLUTCH JUST TO BACK UP. I TOOK MY CAR TO THE DEALER WHO SAID THAT THE SPARK PLUGS HAD GONE BAD AND THEY REPLACED THEM. THE CAR RAN SMOOTHLY FOR A FEW WEEKS BUT THE POWER LOSS RETURNED. I HAVE NOT TAKEN IT BACK TO THE DEALERSHIP SINCE THEY HAVE PROVEN TO BE INCOMPETENT. I SUSPECT THE PROBLEM IS THE THROTTLE BODY. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- HUNTINGTON WOODS, MI
I HAVE ALREADY FILED A COMPLAINT ABOUT THIS ISSUE - PREVIOUS ODI # 10499938. THE CAR IS IN A FORWARD MOTION WHEN IT ALL OF A SUDDEN LOSES ALL POWER WHEN PRESSING ON THE GAS PEDAL. IT JERKS, SHIMMIES ETC. AND MOVES FORWARD BY INCHES OR NOT AT ALL. PREVIOUSLY THIS HAS HAPPENED AND I TOOK THE CAR TO A DEALER WHO PUT A "RECORDER" ON IT, AND OVER 2-3 WEEKS WENT BY AND IT NEVER DID IT AGAIN. THIS WAS IN LATE 2012, EARLY 2013. NOW THE WEATHER HAS WARMED UP AND STARTING ON MAY 4, 2013 THE CAR HAS DONE THIS SAME BEHAVIOR EVERY DAY AT LEAST 2X PER DAY OR MORE. WE HAVE IT AT THE DEALERSHIP WHO PREVIOUSLY PUT THE RECORDER ON IT ( AND WHOM HAD A SERVICE PERSON WORKING THERE AT THE TIME HAT TOLD ME HE FELT IT WAS DEFECTIVE THROTTLE BODY) . THEY JUST CALLED US AND TOLD US THEY HAVE NOW BEEN ABLE TO GET CODES FOR THE PROBLEM AND IT IS A DEFECTIVE THROTTLE BODY AND IT WILL COST US CLOSE TO $700 TO FIX THE PROBLEM. THIS IS MY FIRST FORD CAR AND IT WILL BE MY LAST IF THEY DON'T TAKE CARE OF THIS UNDER WARRANTY. THIS PROBLEM IS ALL OVER CAR WEBSITES AND HAS BEEN FOR SOME TIME. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- LIVONIA, MI
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO SHAKE AS IT REDUCED POWER INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THAT ONCE SHE POWERED OFF THE ENGINE AND RESTARTED, THE VEHICLE RESUMED NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE FAILURE MILEAGE WAS 39,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- HAWKINSVILLE, GA
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE MAINTENANCE WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FAILURE WAS CAUSED BY THE ETHANOL AND GASOLINE IN THE THROTTLE BODY. AS A RESULT, THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 50,000. UPDATED 7/15/13 *CN THE CONSUMER STATED THE VEHICLE WOULD LOSE POWER WHILE DRIVING DOWN THE HIGHWAY.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE