2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - HAVANA , FL

    I PULLED OUT OF MY OFFICE PARKING LOT ONTO HIGWAY AND CAR STALLED AND SEEM NOT TO GET GAS. ENGINE LIGHT CAME ON AND I HAD TO SHUT CAR OFF AND RESTART IT UNTIL I GOT TO A AUTO SHOP AND THERE THEY PUT IT ON THE COMPUTER AND SAID I HAD TO TAKE IT TO THE DEALERSHIP WHICH I HAD IT TOWED THE NEXT DAY BECAUSE IT WAS AFTER THE DEALERSHIP CLOSED. THEY KEPT IT FOR 3 DAYS SAID IT WAS THE ACCELERATOR WHICH THEY REPLACED SAID IT WAS FIXED. 2 WEEKS LATER THE ENGINE LIGHT CAME ON AGAIN AND SO I TOOK IT BACK TO THEM THEY REPLACED MY CATALYIC CONVERTER SAID IT WAS FIXED. ABOUT A MONTH LATER THE SAME THING HAPPEN SO I TOOK IT BACK TO THE DEALERSHIP AND THEY KEPT IF FOR 3 DAYS AND SAID THEY COULDN'T FIND THE PROBLEM BECAUSE IT DIDN'T SHOW UP ON THE COMPUTER. I HAVE TAKEN IT BACK TO THEM 3 MORE TIMES IN WHICH THE LAST TIME I THAT IT OUT WITH THE SERVICE MANAGER AND OWNER. FINALLY I TOOK IT TO ANOTHER FORD DEALERSHIP AND THEY KEPT IT UNTIL THEY FOUND THE PROBLEM WHICH WAS A BAD THROTTLE BODY WHICH I HAD BEEN TELLING THE OTHER DEALERSHIP SERVICE MANAGER AND OWNER ALL ALONG. I HAD TO PAY $505.43 TO GET IT FIXED BECAUSE MY WARANTY HAD GONE OUT. CAR IS NOW FIXED I PRAY BUT IT TOOK TAKING IT TO ANOTHER FORD DEALERSHIP. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CANTON, MI

    FIRST INCIDENT HAPPED AS I WAS LEAVING MY SUB-DIVISION, I SLOWED DOWN TO MAKE TURN AND THE CAR LOST POWER, NO ACCELERATION. I PULLED OVER TO THE SIDE OF THE ROAD TURN THE IGNITION OFF AND RESTARTED CAR AND WENT ON MY WAY WITH NO FURTHER ISSUES. SECOND TIME IT HAPPEN I WAS TAKING THE CAR TO THE FORD DEALERSHIP TO SEE IF THERE WAS AN ISSUE WITH MY CAR AND WHY IS WAS LOSING POWER. I STARTED TO PULL AWAY FROM LIGHT AND THE CAR JURKED THEN LOST POWER. I HAD TO TURN OFF CAR AND RESTART THE ENGINE. FORD DEALERSHIP REPLACE THROTTLE BODY ASSEMBLY SAID THAT WAS THE ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - POTTSTOWN, PA

    I WAS ACCELERATING AFTER GOING THROUGH A TRAFFIC LIGHT AND THE CAR WAS NOT RESPONSIVE TO THE ACCELERATION. I LOOKED DOWN AT INSTRUMENT PANEL AND NOTICED THAT THE THROTTLE CONTROLLER/TRANSMISSION LIGHT WAS LIT UP. I STEPPED ON THE GAS MORE BUT THE CAR JUST SLOWED DOWN TO THE POINT WHERE I HAD TO MOVE TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK, PUT THE EMERGENCY FLASHERS ON AND SHUT IT OFF. WHEN I TURNED THE CAR ON AGAIN, THE INSTRUMENT PANEL LIGHT WAS OFF AND THE CAR SEEMED TO OPERATE NORMALLY. ON A SEPARATE NOTE, I HAVE NOTICED THAT THE CAR CLUNKS WHEN REVERSING (ONCE CLUNKED SO VIOLENTLY THAT THE CAN OF SODA IN THE DOOR FLEW UP AND SPLASHED UP THE DOOR) AND OCCASIONALLY THERE IS ACCELERATION HESITATION FROM 2ND TO THIRD GEAR. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - MYRTLE BEACH, SC

    DRIVING DOWN HIGHWAY AT 45 MPH WHEN CAR SUDDENLY WOULDN'T RESPOND TO THE THROTTLE AND ALMOST COMPLETE LOSS OF POWER...VERY BAD VIBRATION AND BUCKING... WRENCH LIGHT ON DASH WENT ON ... MANAGED TO GET OFF ROAD BEFORE WE WERE HIT BY A VEHICLE BEHIND US... PULLED TO SAFE SPOT... TURNED OFF CAR WAITED A COUPLE MINUTES CAR RESTARTED SEEMED FINE... PROCEEDED BACK ON HIGHWAY... WITHIN 50 FEET CAR AGAIN WENT INTO CREEP MODE AND AGAIN WITH LUCK GOT OFF THE ROAD... CALLED FOR TOW... TODAY DEALER CALLED US THAT THE PROBLEM WAS WITH THE THROTTLE BODY... STILL FORD WILL NOT ADMIT A RECALL SHOULD BE DONE... THIS IS A SERIOUS SAFETY PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CANOGA PARK, CA

    I WAS TRAVELING AT 65MPH DOWN THE FREEWAY WHEN THERE WAS A SUDDEN JOLT AND THE ACCELERATOR PEDAL STOPPED RESPONDING AND THE ENGINE IDLED AT 500-600 RPM. THE ENGINE AND WRENCH LIGHTS CAME ON. I SLOWLY PULLED OVER TO THE SIDE OF THE ROAD. THE CAR WAS SHAKING BADLY. I TURNED THE CAR OFF AND RESTARTED AGAIN AND THE PROBLEM WENT AWAY. I TOOK OFF BUT IN LESS THAN 2 MINUTES IT HAPPENED AGAIN. I HAD TO TOW THE CAR TO THE DEALER. TURNS OUT IT'S THE ELECTRONIC THROTTLE BODY (PART# DS7Z9E926A) AND THEY CHARGED ME $380 TO REPLACE IT. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL VEHICLE. I'M SURPRISED FORD ISSUED A RECALL ON "SUSPECTED" FAULTY WHEEL STUDS BUT NOT AN ISSUE AS BIG AS THROTTLE BODY WITH NUMEROUS COMPLAINTS. THIS IS A VERY DANGEROUS PROBLEM ESPECIALLY IF IT HAPPENS IN HEAVY TRAFFIC OR IN THE MIDDLE OF AN INTERSECTION. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - KNOXVILLE, TN

    DRIVING AT LOW SPEED ON RESIDENTIAL STREET. ENGINE STUTTERED, WRENCH LIGHT ILLUMINATED AND THROTTLE RESPONSE BECAME NONEXISTENT. ERROR CODE SHOWN WAS FOR STUCK OPEN/ CLOSED THROTTLE BODY. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - RESTON, VA

    THE THROTTLE BODY IN MY 2010 FORD FUSION HAS BEEN MALFUNCTIONING. IT WILL NOT ALLOW ME TO ACCELERATE. MY INCIDENT HAPPENED ON A HILL, I HAD TO GO INTO REVERSE TO FIND A SAFE PLAVE TO TURN OFF MY CAR TO RESTART. SEEKING A RECALL FOR THIS PART AS I'VE READ ONLINE THIS HAS HAPPENED TO MANY 2010 FUSION OWNERS. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - DOWNINGTOWN, PA

    VEHICLE SEEMED TO STALL, WRENCH WARNING LIGHT CAME ON AND THEN WENT OFF, SHUT OFF VEHICLE AND RESTARTED. COULD NOT GET VEHICLE UP TO SPEED, SEEMING TO STALL AGAIN. CALLED TOW TRUCK. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SALISBURY, NC

    THE ELECTRIC POWER STEERING ASSIST ON THE VEHICLE FAILED. THE CAR WAS VERY HARD TO STEER AND IT HAPPENED TWICE IN ONE DAY. I HAVE READ OF THE SAME PROBLEM ALL OVER THE INTERNET. FORD NEEDS TO FIX THIS PROBLEM AS I HAVE READ THEY ARE GOING TO EQUIP 90 PERCENT OF ALL VEHICLES WITH THIS TYPE OF POWER STEERING. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SUN CITY WEST, AZ

    WE WERE TRAPPED ON AN INTERSTATE OUT OF STATE AFTER FLAT TOWING PER FORD'S SPECS AND FORD'S RECOMMENDATIONS. TRANSMISSION FAILED. HAD TO TRAILER FUSION HOME AFTER DEALER SAID IT WOULD BE SIX DAYS BEFORE ONE WAS AVAILABLE. TRANSMISSION WAS REPLACED. WAS TRAPPED ON INTERSTATE A SECOND TIME ON 5/23/12 WHILE FLAT TOWING, THE 2ND TRANSMISSION FAILED. THIS TRANSMISSION HAD 15,707 MILES ON IT. IT WAS OBVIOUS THAT THIS TRANSMISSION WAS NOT MADE FOR FLAT TOWING. WE ASKED FORD CUSTOMER SERVICE TO BUY BACK THE FUSION SINCE THE ONLY REASON WE BOUGHT IT WAS THEY RECOMMENDED IT FOR FLAT TOWING. THEY REFUSED. ON 4/25/13 I TOOK THE FUSION IN TO CHECK FLUID LEVEL FOR FLAT TOWING AND WITH ONLY ABOUT 8000 MILES ON FLUID SINCE 2ND REPLACEMENT THE REPORT RECOMMENDED THE TRANSMISSION BE FLUSHED AND REFILLED BECAUSE THE FLUID WAS BURNT. FORD WOULD NOT PAY FOR IT EVEN THOUGH I HAD AN EXTENDED WARRANTY AND MY CAR ONLY HAD 24215 MI. THE SERVICE WRITER TOLD ME NOT TO FLUSH AND REFILL WITH ONLY 8000 MI ON THE FLUID EVEN THOUGH THAT WAS THE MAIN REASON I WENT IN. I HEARD FORD WAS WORKING WITH REMCO AND HAD DEVELOPED A TRANSMISSION COOLER THAT THEY WERE INSTALLING TO KEEP THESE TRANSMISSIONS FROM FAILING BUT THE DEALER KNEW NOTHING ABOUT THIS. FORD SEEMS HAPPY TO HAVE CUSTOMERS TRAPPED ON DANGEROUS FREEWAYS AND THEN CONTINUE TO REPLACE THE TRANSMISSIONS AT THE INCONVENIENCE AND DANGER TO THE OCCUPANTS OF THE FUSION. MANY CONSUMERS WITH THIS 6F35 TRANSMISSION HAVE HAD MANY EXPERIENCES LIKE OURS AS EVIDENCED ON THE INTERNET (FORD FORUM). PLEASE HELP.

    Source: PORTABLE SAFETY COMPLAINT FORM