2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- LA MESA, CA
I WAS TRAVELING DOWN THE FREEWAY AT APPROX 70 MPH AND THERE WAS A SUDDEN SHUTTERING OF THE ENGINE/CAR AND LOSS OF POWER. THE"WRENCH" LIGHT TURNED ON. I SEEMED AS THOUGH THE ENGINE WAS STILL ON BUT WHEN I PUSHED ON THE ACCELERATOR NOTHING HAPPENED. THIS HAPPENED IN THE MIDDLE OF A 4 LANE FREEWAY. THANK GOD I WAS TRAVELING DOWN HILL SO I WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A MOMENT AND TRIED TO RESTART. IT STARTED BACK UP AND DROVE FOR ANOTHER MONTH OR TWO WHEN IT DID THE EXACT SAME THING. SEEMS LIKE THIS IS HAPPENING TO QUITE A FEW PEOPLE WHO OWN FORD FUSIONS. I'VE TAKEN IT IN AND IT IS THE THROTTLE BODY, SAME AS MANY OTHER PEOPLES COMPLAINTS WITH THE EXACT SAME STORY. VERY DANGEROUS PROBLEM. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- WAKE FOREST, NC
DRIVING ON INTERSTATE AT HIGHWAY SPEEDS (65MPH+), CAR SUDDENLY LOST POWER AND SLOWED, SHUDDERING AS IT STOPPED. DIFFICULT TO RESTART, ABLE TO CONTINUE ON DRIVING FOR SEVERAL MILES BEFORE OCCURRING AGAIN. HAD VEHICLE TOWED TO FORD DEALER IN THE AREA FOR SERVICE. DIAGNOSED AS THROTTLE BODY FAILURE; DEALER SERVICE HAS REPLACED THROTTLE BODY AS OF 5/3/2013. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- ORLANDO, FL
I WAS JUST LEAVING THE STREET FROM OUR SUBDIVISION DURING MORNING RUSH HOUR, MADE A RIGHT HAND TURN WHEN THERE WAS A BREAK IN TRAFFIC AND JUST AS I WAS ACCELERATING THE ENGINE JUST SEEMED TO DIE. I WAS ABLE TO STEER THE CAR TO THE SIDE OF THE STREET TO GET OUT OF TRAFFIC AND DISCOVERED THAT THE CAR WAS STILL RUNNING AT A ROUGH IDLE AND A "WRENCH" SYMBOL SHOWED UP ON MY DASH. WHEN THE TRAFFIC CLEARED I WAS ABLE TO BACK UP INTO THE STREET INTO OUR SUBDIVISION, GOT THE CAR TURNED AROUND AND DROVE BACK TO MY HOUSE AT LESS THAN 5MPH. AFTER LETTING THE CAR SET FOR A WHILE I STARTED IT UP AND IT RAN FINE. I THEN CALLED A MECHANIC AND EXPLAINED WHAT HAPPENED AND ASKED HIM TO CHECK IT OUT, WHICH HE AGREED TO DO. DURING THE DRIVE TO THE MECHANIC THE SAME PROBLEM OCCURRED ABOUT 1/2 MILE FROM HIS LOCATION AND I WAS AGAIN ABLE TO GET OUT OF THE FLOW OF TRAFFIC AND MADE IT TO HIS LOCATION. AFTER LEAVING THE CAR AT HIS LOCATION I WENT ON LINE TO RESEARCH IF ANY OTHER 2010 FUSION OWNERS HAD EXPERIENCED THE SAME PROBLEM AND FOUND THAT THERE WERE HUNDREDS THAT HAD, MANY OF WHOM CONTACTED FORD WITH NO LUCK IN GETTING THEM TO ACKNOWLEDGE THE PROBLEM. THE PROBLEM APPEARS TO BE ASSOCIATED WITH THE THROTTLE BODY ASSEMBLY. I ALSO CALLED FORD TO DISCUSS THIS WITH THEM AND ASKED WHY THEY HAD NOT INITIATED A RECALL ON THIS VEHICLE SINCE SO MANY PEOPLE HAD THIS PROBLEM AND IT WAS WHAT I CONSIDERED TO BE AN EXTREME SAFETY HAZARDS FOR DRIVERS WHEN THIS HAPPENED. I WAS TOLD THAT THIS WAS NOT AN ISSUE FOR WHICH A RECALL NOTICE HAD BEEN INITIATED. I HAVE HAD FORD PRODUCTS FOR OVER 40 YEARS AND WAS VERY SURPRISED THAT THIS WAS THE KIND OF RESPONSE I GOT. I AM SURPRISED THAT SOMEONE HAS NOT INITIATED A CLASS ACTION SUIT AGAINST THEM FOR THIS PROBLEM SINCE IT IS SUCH A SERIOUS SAFETY HAZARD. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- MARDELA SPRINGS, MD
I TOO EXPERIENCED THE SAME ISSUE AS I HAVE SEEN REPEATEDLY REPORTED WITH THE THROTTLE BODY NEEDING TO BE REPLACED. FORTUNATELY I WAS NOT IN HEAVY TRAFFIC AND WAS GOING AT A LOWER RATE OF SPEED, WHEN SUDDENLY THERE WAS NO RESPONSE WHEN TRYING TO ACCELERATE. I PULLED OVER INTO A PARKING LOT WHERE MY VEHICLE BEGAN TO STALL. THE WRENCH LIGHT CAME ON. I TURNED OFF MY ENGINE AND WHEN RESTARTED THE WRENCH LIGHT WAS NO LONGER LIGHT UP. I WAS ABLE TO DRIVE SAFELY HOME. I CALLED THE DEALERSHIP THE NEXT MORNING AND ATTEMPTED TO BRING THE VEHICLE IN. I WAS ONLY ABLE TO DRIVE APPROXIMATELY A QUARTER OF A MILE AND THE SAME LOSS OF RESPONSE TO THE THROTTLE AND STALLING OCCURRED WHEN I PULLED BACK INTO MY DRIVEWAY. I HAD TO HAVE MY VEHICLE TOWED. THE DEALERSHIP INDICATED THE THROTTLE BODY NEEDED TO BE REPLACED AND THERE WAS A "NATIONWIDE BACKORDER" FOR THE PART. I INQUIRED WHY WAS THERE A BACKORDER? THE SERVICE REPRESENTATIVE REPLIED THAT WAS A GOOD QUESTION HE DID NOT KNOW. PERHAPS IT IS BECAUSE SO MANY NEED TO BE REPLACED! I WAS QUOTED $420.00. I CALLED LOCAL AUTOMOTIVE PARTS STORES AND THEY ALL SAID THEY DID NOT HAVE THE PART AND REFERRED ME BACK TO THE DEALER, IT APPEARS IT IS VERY EASY TO REPLACE, YOU CAN YOUTUBE IT. ALSO I READ THE CODE WILL ONLY APPEAR IF THE WRENCH LIGHT IS STILL LIGHT. I AM VERY DISSATISFIED THAT FORD DOES NOT TAKE THIS ISSUE SERIOUSLY. I HAVE READ NUMEROUS REPORTS ON MANY WEBSITE SEARCHES INDICATING THIS IS A VERY COMMON PROBLEM FOR THE 2010 FUSION. THEY SHOULD BE RECALLED AND REPLACED AT NO CHARGE. HOW HIDEOUS TO THINK SOMEONE COULD BE INJURED OR LOOSE THEIR LIFE FOR SOMETHING THAT COULD AND SHOULD BE EASILY RECTIFIED. SHAME ON YOU FORD. UNFORTUNATELY I WILL PROBABLY NOT PURCHASE ANOTHER FORD VEHICLE BECAUSE OF THIS AND I HAD REALLY LIKED MY CAR UP UNTIL NOW. THIS ISSUE SHOULD BE INVESTIGATED IMMEDIATELY. STOP WAITING. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- NEWPORT, NC
I PULLED OUT OF A PARKING LOT ON A HIGHWAY AND THE CAR STALLED AND GAVE OUT IN ONCOMING TRAFFIC. THE NEXT DAY, I TOOK THE CAR TO THE LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE, LOOKOUT FORD. I WAS TOLD BY THEIR MAINTENANCE TECH THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THIS FIX CAME WITH A BILL OF OVER $450.00. I QUESTIONED AS TO WHY THIS WAS NOT RECALLED OR COVERED UNDER WARRANTY AND THEY HAD NO ANSWER FOR ME. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- WEST BLOOMFIELD, MI
MY WIFE WAS ACCELERATING THROUGH AN INTERSECTION AND CAR STALLED. LUCKILY AN ONCOMING VEHICLE WAS ABLE TO SWERVE OUT OF WAY AND MY WIFE WAS ABLE TO STEER THE CAR TO THE SHOULDER. IT WOULD NOT RESTART AND I CAME AND SWITCHED CARS WITH HER. AFTER 5 MINUTES IT STARTED AND I WAS ABLE TO DRIVE HOME AFTER 4-5 MORE STALLS ON MY 2 MILE RIDE HOME. STALLED ON WAY TO DEALER ON MONDAY AND THEY ADVISED NEEDED TO REPLACE A THROTTLE BODY AT A COST OF OVER $500. ONLY HAD CAR FOR 35 MTHS BUT SINCE OVER MILES THE WARRANTY WOULDN'T COVER IT. AFTER CHECKING WITH OTHER MECHANICS WAS ABLE TO SEE ABOUT 32 OTHER INCIDENTS THAT REQUIRED SAME REPAIR ON 2010 FUSION 2.5L ENGINE. BUT WHEN SPOKE WITH A FORD AREA MGR THEY CLAIMED WOULD DO NOTHING AND THERE IS NO ISSUES WITH THIS CAR OR PART? *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- THIBODAUX , LA
THE FIRST INCIDENT OCCURRED A FEW MONTHS AGO. AS I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP LIGHT, THE CAR'S ENGINE SEEMED TO LOSE POWER AND WRENCH LIGHT CAME ON. I ROLLED TO A STOP AT THE CORNER OF THE INTERSECTION, AND PUT THE VEHICLE IN PARK. IN PARK, THE ENGINE BEGAN TO SHAKE SO, I TURNED THE VEHICLE OFF. AFTER A MINUTE I TURNED THE VEHICLE BACK ON, THE CAR SEEMED TO RUN FINE AFTERWARDS WITH NO CHECK ENGINE LIGHT. YESTERDAY (4/30/13), THE CAR STALLED AGAIN. THIS TIME I WAS GOING 40 MPH AND HAD TO PULL PROMPTLY TO SHOULDER TO AVOID BEING HIT BY THE UNSUSPECTING DRIVER BEHIND ME. I TURNED OFF THE ENGINE AND RESTARTED THE CAR. I WAS ABLE TO GO A FEW FEET BEFORE THE CAR STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AND I WAS UNABLE TO OPERATE THE VEHICLE ABOVE 900 RPMS. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHO SAID I NEEDED A NEW THROTTLE BODY ASSEMBLY. THE CAR HAD AROUND 38,000 MILES AT THE TIME OF INCIDENT. UPON RESEARCH, I DISCOVERED THIS IS A KNOW PROBLEM, AND FORD HAS YET TO ISSUE A RECALL TO PREVENT FUTURE CRASHES AND INJURY. SOMETHING NEEDS TO BE DONE!! *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- FLORISSANT, MO
ADVISORY MECHANICAL WRENCH LIT UP ON DASH - LOSS ALL ACCELERATION POWER. HAD TO COAST OFF SIDE OF ROAD AND PLACE TRANSMISSION IN PARK - AND TURN OFF LOW IDLE ENGINE. THIS OCCURRED 3 X'S ALL SIMILAR THIS SAME DAY. PRIOR, HAD COMPLAINED TO AUTO DEALERSHIP ABOUT 1ST COUPLE INCIDENTS (APPROX) 4 OTHER TIMES; THEY INDICATED THEY FOUND NO ISSUE. I WILL HAVE CODES READ 1ST THING IN THE MORNING, BY AUTOZONE LOOKING FOR P2111 AND P2112 - THEN TAKE IT TO THE DEALERSHIP. THIS IS VERY UNSAFE - AND NOW I AM WORRIED TO HAVE MY WIFE DRIVE ALONE WITH THIS VEHICLE. ITS OUR ONLY CAR. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- UNIVERISTY CITY, MO
MY CAR STARTED TO STALL AND WENT INTO LIMP HOME MODE. IT IMMEDIATELY WENT TO 1000 RPMS AND LOST ALL POWER. THE ENGINE LIGHT CAME ON. I HAD TO GO ACROSS ALL LANES OF TRAFFIC ON A BUSY HIGHWAY AND ALMOST GOT HIT. A COMMONLY KNOWN PROBLEM WITH THE THROTTLE BODY IS THE MOST LIKELY CAUSE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- ERIE , PA
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 65 MPH. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED BUT THE DEALER FOUND TRANSMISSION FLUID HAD LEAKED AT THE DRIVER FRONT TIRE AREA AND ALSO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE DEALER REPLACED THE TRANSMISSION AND THE BRAKE FLUID BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO WANTED TO STATE THAT THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR UNKNOWN ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS VEHICLE 57,000. UPDATED 08/27/13*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE LOST POWER TO THE WHEELS AND THE ABILITY TO STEER BECAME VERY DIFFICULT. THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. SHE WAS ABLE TO GET TO VEHICLE OVER TO THE SIDE OF THE ROAD, AFTER SHE PULLED OVER, THE VEHICLE BEGAN TO SHAKE BEFORE SHE TURNED THE ENGINE OFF. ALSO, THE WRENCH INDICATOR LIGHT ILLUMINATED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE