2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING ASSIST FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE. *TR

THIS HAPPENED 5 TIMES WITHIN 2 WEEKS BEFORE I WAS ABLE TO GET THE ISSUE DIAGNOSED AND FIXED. I HAVE ONLY OWNED THE CAR FOR 2 MONTHS. THIS HAPPENED AT THE WORSE POSSIBLE MOMENT EVERY TIME. I LIVE IN HAWAII WHICH IS KNOWN FOR ITS 4 LANES OF BUMPER TO BUMPER TRAFFIC (NO FARTHER THAN 20' APART OR SOME ONE WILL PULL IN BETWEEN YOU) GOING 70MPH. THIS INCIDENT HAPPENED 4 TIMES TO ME ON THE HIGHWAY DURING THIS RUSH HOUR TRAFFIC. INCIDENT: WAS CASUALLY DRIVING AT A CRUISING SPEED (70 MPH NOT ACCELERATING) WHEN THE CAR SHIFTED TO 1ST GEAR AND IDLED AT 1000-1200 RPMS. I COULD NOT ACCELERATE, AND I COULD NOT SHIFT GEARS MANUALLY (I HAVE THE MANUAL OVERRIDE FEATURE). NOTHING WORKED AND MY CAR QUICKLY SLOWED DOWN TO A CRAWLING SPEED OF ABOUT 10 MPH. I WAS IN THE LEFT LANE. IN HAWAII, THAT MEANS YOU ARE STUCK NEXT TO A CONCRETE MEDIAN LESS THAN 2 FEET FROM THE ACTUAL LANE. THIS MEANT THAT I HAD TO GET FROM THE LEFT LANE ACROSS 3 LANES TRAFFIC TO THE RIGHT LANE WITH CARS NO FARTHER THAN 20' APART GOING 60-75 MPH WHILE I WAS GOING 10 MPH. NEEDLESS TO SAY IT WAS NOT THE HIGHLIGHT OF MY DAY/MONTH/YEAR... THIS HAPPENED 4 MORE TIMES WITHIN THE NEXT 2 WEEKS. FORTUNATELY I LEARNED MY LESSON AND STUCK TO THE RIGHT LANE (OF COURSE ONE OF THESE TIMES THERE WAS NO RIGHT HAZARD LANE EITHER SO I HAD TO DRIVE 10MPH FOR ABOUT 5 MINUTES ON THE HIGHWAY BEFORE I COULD GET TO A TURNOFF). WHEN I TOOK IT IN FOR DIAGNOSTICS NOTHING CAME UP ON THE READING. FORTUNATELY MY TECHNICIAN DROVE IT AND IT FAILED ON HIM SO HE WAS ABLE TO FIGURE OUT IT WAS THE ELECTRONIC THROTTLE CONTROL. $350 (BASED ON RESEARCH USUALLY COSTS ABOUT $500 BUT I KNOW THE TECH.) LATER I HAVE IT FIXED ENOUGH TO TRADE IT IN FOR A FOREIGN CAR. *TR

I WAS DRIVING DOWN THE ROAD, WHEN SUDDENLY MY CAR BEGAN TO SHAKE. I NOTICED THE WRENCH LIGHT CAME ON BEFORE THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. I THEN HAD MY VEHICLE TOWED TO THE DEALERSHIP TO BE EVALUATED. THEY SAID THEY COULDN'T FIND ANYTHING WRONG, BECAUSE THE WRENCH LIGHT WAS OUT. I THOUGHT THAT WAS VERY STRANGE BECAUSE A CAR JUST DOESN'T STOP AND LOOSE POWER FOR NO REASON. I TOOK THEIR WORD FOR IT AND CONTINUED TO DRIVE THE VEHICLE. ON APRIL 19, 2013, I WAS DRIVING TO WORK WHEN MY CAR BEGAN TO SHAKE, THIS TIME THE WRENCH LIGHT AND THE ENGINE LIGHT CAME ON BEFORE MY VEHICLE CAME TO AN ABRUPT STOP. UNLIKE THE FIRST INCIDENT, I WAS ALMOST IN A TERRIBLE ACCIDENT. THE CARS BEHIND ME HAD TO SWERVE TO AVOID HITTING EACH OTHER INCLUDING THE BACK OF MY CAR. I WAS FURIOUS BECAUSE I FELT THE FORD SERVICE DEPARTMENT PUT MY LIFE IN DANGER BY NOT LOOKING INTO THE PROBLEM FROM THE FIRST INCIDENT. I HAD MY CAR TOWED A SECOND TIME, THIS TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTED THROTTLE BODY. THEY EXPLAINED THEY CANT DIAGNOSE A PROBLEM WITHOUT A CODE, EVEN THOUGH I TOLD THEM ABOUT THE WRENCH LIGHT AND THE POWER LOSS OF MY VEHICLE. I HOPE FORD TAKE CARE OF THE THROTTLE BODY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED. MY SAFETY WAS IN DANGER BECAUSE OF THIS MALFUNCTION. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,353. *TR

MY FUSION HAS MULTIPLE ISSUES. THE FIRST BEING A STALLING ISSUE WHEN SITTING AT A STOP, WHEN YOU PRESS THE ACCELERATOR THE CAR JUST DIES. IT HAS DONE THIS TO ME MULTIPLE TIMES THE LATEST BEING WITH MY WIFE WHO NOW REFUSES TO DRIVE THE CAR. IT DOESN'T POST A CODE AND STARTS RIGHT UP; WITH NO CODE THE FORD SAYS THEY CANNOT HELP. THE SECOND ISSUE IS TERRIBLE SHIFTING AND VERY SLOW RESPONSE TO THROTTLE MOVEMENTS. THE SHIFT FROM 1ST GEAR TO 2ND HAS BEEN VERY BAD; FORD HAS FLASHED THE COMPUTER MULTIPLE TIMES WHICH DID NOTHING. FORD SAYS WITHOUT A CODE THEY ARE NOT ABLE TO HELP. THIS HAS BEEN AN ISSUE WITH THE CAR FROM DAY 1. THIRD ISSUE IS WHEN YOU ARE ACCELERATING AND HAVE TO HIT THE BRAKES, WHEN YOU GET BACK ON THE GAS THE CAR ACTS AS IF THE MOTOR WAS TURNED OFF. YOU HAVE TO PUSH THE ACCELERATOR TO THE FLOOR TO GET IT TO RESPOND. I HAVE ALMOST BEEN HIT MULTIPLE TIMES DUE TO THIS ISSUE. AGAIN NO CODE SO FORD SAYS THEY CANNOT DO ANYTHING. *TR

I WAS DRIVING AROUND 25 MPH STRAIGHT IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE POWER STEERING STOP WORKING AT THIS TIME. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW, THEY RESET THE SYSTEM AND IT'S NOW WORKING BUT THEY WANT ME TO BUY A NEW STEERING RACK WHICH IS $1100 PLUS LABOR BUT CANNOT GUARANTEE THAT IS THE PROBLEM. HOWEVER, EVEN THOUGH THEY HAVE NO IDEA WHAT EXACTLY IS CAUSING THE PROBLEM AND RESETTING THE SYSTEM FIXES IT, THEY GUARANTEE THAT THE PROBLEM WILL HAPPEN AGAIN IF I DON'T REPLACE THE STEERING RACK. *TR

I HAVE A 2010 FORD FUSION, MY CAR STARTED SURGING FOR ABOUT 20 MILES THEN AS I WAS DRIVING DOWN THE HIGHWAY, IT LOST ACCELERATION, THE ENGINE WAS RUNNING, BUT IT LOST SPEED IT WOULD NOT GO, I PUSHED THE PEDAL TO THE FLOOR AND WITHOUT WARNING, IT QUIT GOING! I HAD TO TRY TO GUIDE IT TO THE SIDE OF THE ROAD. I PUT MY HAZARD LIGHTS ON AND SAT ON THE SIDE OF THE ROAD. I CRANKED IT BACK UP AND DROVE A FEW MORE MILES SURGING AND IT CUT OFF WHILE DRIVING ON THE HIGHWAY AGAIN, VERY DANGEROUS. I GOT IT TO THE ADVANCE AUTO PARTS AND THEY PUT A DETECTOR ON IT AND IT SAID IT WAS THE THROTTLE SENSOR. THIS IS VERY SCARY AND DANGEROUS AND SHOULD BE RECALLED BEFORE SOMEONE IS INJURED OR KILLED. *TR

ELECTRIC POWER STEERING FAILED WHILE MY WIFE WAS DRIVING AT 45 MPH. CAR COULD NOT BE MANUVERED WITHOUT EXTREME DIFFICULTY. ALL INDICATIONS LED TO A FAILED ELECTRIC POWER STEERING RACK. HAD IT REPLACED WITH A PART FROM A SALVAGED VEHICLE WITH LIGHT SIDE DAMAGE AND 25,000 MILES. WORKED FINE FOR 3 DAYS, FAILED AGAIN AT 50 MPH. TOO DIFFICULT AND NOT SAFE TO DRIVE, WILL BE TOWED TO DEALER. NEED FORD TO OWE UP ON THIS SAFETY ISSUE. *TR

1ST INCIDENT: CAR STALLED IN TRAFFIC WHILE GOING 40 MPH, COASTED INTO PARKING LOT, RESTARTED CAR AND DROVE FINE - NO WARNING LIGHTS 2ND INCIDENT: 6 WEEKS LATER WITH NO ISSUES OR WARNING LIGHTS CAR STALLED AGAIN LATE AT NIGHT WHILE GOING 35 MPH UP A SMALL RISE 3RD INCIDENT: 2 DAYS LATER - STILL NO WARNING LIGHTS, CAR SUDDENLY LOST POWER, DID NOT STALL, BUT WOULD NOT GO OVER 5 MPH WHILE ENTERING ATTEMPTING TO ENTER INTERSTATE. SAT ON SIDE OF INTERSTATE FOR 45 MINUTES WAITING ON A TOW TRUCK. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY REPLACED THE THROTTLE BODY WHICH COST $385. THE NOTES ON THE INVOICE STATE THEY "RETRIEVED CODE P2111 THROTTLE SYSTEM STUCK OPEN." I FEEL CERTAIN FORD HAS SOME SERIOUS ISSUES WITH THESE CARS AS THE TRANSMISSION HAS ALREADY HAD TO BE REBUILT.

I WAS DRIVING THE VEHICLE HOME AND THE WRENCH LIGHT CAME ON AND THE CAR WOULD NO LONGER RESPOND TO THE ACCELERATOR PEDAL. I COASTED TO A STOP THE ENGINE STILL RUNNING BUT NO ACCELERATION. *TR