2012 FORD FUSION Complaints

View complaints related to 2012 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,500 complaints submitted for the 2012 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD FUSION
    - Brandon, MS

    The contact owns a 2012 Ford Fusion. The contact stated that on several occasions, the instrument panel warning lights randomly illuminated and then failed. The contact then stated that when the instrument panel failed, the turn signals failed to operate. The contact then stated that the air conditioning unit failed and blew out heat. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 89,544.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FUSION
    - Jeffersonville, IN

    The contact owns a 2012 Ford Fusion. The contact stated that while operating the vehicle and after closing the front driver’s side door, the door lock failed to automatically lock and secured the door. The driver indicated that the door had to be manually locked in order to be secured. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 31,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FUSION
    - Black Mountain, NC

    Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FUSION
    - Iaeger, WV

    In 2019 my power steering failed on my 2012 Ford Fusion. I had if fixed because I was not part of the recall for power steering. Well on August 2nd 2022 it has failed again. And needs replacing again.

    Source: NHTSA WEB SITE
  • 2012 FORD FUSION
    - Shelby, NC

    The contact owns a 2012 Ford Fusion. The contact stated that while driving at 45-50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. Upon restarting the vehicle, the vehicle regained power steering functionality. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FUSION
    - Oklahoma City, OK

    The contact owns a 2012 Ford Fusion. The contact stated that while attempting to start the vehicle, he noticed that the power steering was no longer functioning. The contact stated that the power steering malfunction warning light was illuminated. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000. The contact stated that the actually cause of the issue was not related to the recall but has since been repaired.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD FUSION
    - Allentown, NJ

    Rear tail light side parking marker. All marker lights in working order is required to pass Delaware state inspection. The LED is hard wired within the housing unit and is not a replaceable bulb. I have to replace the housing assembly for 160.00 plus tax for a simple light. Car is 10 years old. I don't believe Ford expected it to fail for the life of the car. Part 13404. The side marker light is not on the parts diagram. I can replace the part but was hoping Ford would cover the bill, but I admit, i am venting frustration.

    Source: NHTSA WEB SITE
  • 2012 FORD FUSION
    - Sioux Falls , SD

    Power steering went out randomly. I have tried to reset by turning vehicle on and off. There is a recall for the 2012 Ford Fusion...however my vehicle is not included for some reason is having exact same issue as recall for steering dating back to 2015. Took to dealer. They said my power steering was out and would be over 3,000$ to fix.

    Source: NHTSA WEB SITE
  • 2012 FORD FUSION
    - Warsaw, KY

    Dealership said they reset power steering, it had a recall on it and now my power steering is completely out and they refuse to fix it for free when it is a recalled part. Obviously it wasn’t fixed.

    Source: NHTSA WEB SITE
  • 2012 FORD FUSION
    - High Ridge, MO

    The contact owns a 2012 Ford Fusion. The contact stated that while driving at 30 MPH, the service power steering warning light illuminated as the steering wheel became difficult to maneuver. The vehicle was not taken to the dealer or independent mechanic for diagnostic test or repairs. The contact stated that the dealer was contacted. The contact was informed that the vehicle was not included in a power steering recall. The contact researched the failure online and found NHTSA Campaign Number: 15V340000 (Steering) and related the failure to the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE