2010 FORD FUSION Complaints

I PURCHASED A 2010 FORD FUSION 2 YEARS AGO AND I HAVE BEEN HAPPY WITH IT UP UNTIL JUST RECENTLY. THE OTHER MORNING I WAS ON MY WAY TO THE GYM AND THE CAR LOST TOTAL POWER, SPUTTERED THEN JUST DIED. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT BACK HOME. NEEDLESS TO SAY, IT HAD TO GO TO THE DEALER AND THE PROBLEM HAS BEEN DIAGNOSED AS A THROTTLE BODY PROBLEM. APPARENTLY THIS HAS BEEN VERY COMMON IN THIS YEAR OF THE FORDS. IT IS EXTREMELY UPSETTING AS IF THIS HAD HAPPENED WHEN I WAS ON THE FREEWAY, IT COULD HAVE BEEN A REAL PROBLEM. THE TOTAL COST FOR THE REPAIRS WAS 600.00. I REALLY HOPE FORD PLACES A RECALL ON THESE THROTTLE BODIES, THIS IS A DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. AFTER THE VEHICLE SAT FOR A CONSIDERABLE AMOUNT OF TIME IT WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

I WAS DRIVING TO WORK, AS I WAS PASSING A VEHICLE, MY CAR CUT OUT AT AROUND 70 MPH. AFTER MY ENGINE CUT AND THE WRENCH LIGHT CAME ON, I TRIED TO ACCELERATE AND WAS NOT ABLE TO ACCELERATE THE CAR. I PULLED OFF TO THE SHOULDER AND TURNED THE CAR OFF AND RESTARTED THE CAR. AS I WAS RESTARTING, THE CAR TOOK A LITTLE EXTRA CRANKS TO TURN OVER. UPON RESTARTING, THE WRENCH LIGHT WENT OFF AND THE CARD DROVE FINE. *TR

GOING 70 MPH ON I 75 IN ATLANTA.. CAR JUST SHUT DOWN.. ALMOST GOT HIT BY A 18 WHEELER. MADE IT TO SHOULDER . WRENCH LIGHT WAS ON. SO I GUESS IT IS THE THROTTLE BODY. HOW IS THIS NOT A RECALL? I SEE MANY OTHER COMPLAINTS ON GOOGLE ABOUT THE SAME SITUATION WITH THIS CAR. *TR

THIS MORNING WHILE TRAVELING THE INTERSTATE WITH CRUISE CONTROL SET AT 75MPH MY CAR HAD A SWIFT JERKING MOTION AND LOST ALL ACCELERATION ACCIDENT WAS A NEAR MISS TRYING TO GET OFF HIGHWAY TO EMERGENCY LANE. TOWED TO FORD DEALER AND RIGHT AWAY THEY KNEW IT WAS A THROTTLE BODY FAILURE. CAR SHOWED NO SIGNS OF ANYTHING BEING WRONG UNTIL INCIDENT OCCURRED. THROTTLE BODY REPLACED AT MY EXPENSE DUE TO THEY SAY NOT COVERED UNDER POWETRAIN WARRANTY. FORD OBVIOUSLY KNOWS THERE IS A PROBLEM WITH THIS AND REFUSES TO ACKNOWLEDGE IT AT THIS TIME. HAVE READ SEVERAL FORUMS OF NUMEROUS OTHER PEOPLE WITH SAME PROBLEM AND RAN ACROSS ARTICLE OF YOUR INVESTIGATION OF FORD. FORD SHOULD BE HELD RESPONSIBLE FOR THERE FAULTY PARTS. IN THE RIGHT SITUATION SOME IS GOING TO LOSE THERE LIFE RELATED TO THIS PROBLEM. *TR

AT ANY GIVEN TIME, USUALLY WHEN WE ARE DRIVING THE CAR OVER 25 MILES AN HOUR, THE CAR WILL ABRUPTLY STUTTER AND THEN STALL. THIS IS A VERY DANGEROUS SITUATION SINCE WHEN I AM ON THE INTERSTATE, THE VEHICLE WILL TURN OFF WHILE WE ARE IN HEAVY TRAFFIC. WE HAVE RESEARCHED THIS ISSUE AND SEVERAL HUNDRED OWNERS HAVE THE SAME PROBLEM WHICH APPEARS TO BE WITH THE THROTTLE BODY ASSEMBLY. WE CALLED FORD AND THEY SAID THAT WE NEED TO TAKE IT IN. FOR A POTENTIAL SERIOUS DANGEROUS SITUATION, THERE WAS A LACK OF CARE AND CONCERN ON THEIR PART. I BELIEVE THAT SOMEONE SHOULD INVESTIGATE THE STALLING OF THIS VEHICLE AND MANDATE THAT FORD RESOLVE THIS PROBLEM. *TR

AS I ACCELERATED FROM A RED LIGHT, THE CAR SPUTTERED AND SEEMED TO STALL. THE WRENCH LIGHT FLASHED ON BUT DIDN'T STAY ON. SINCE IT DROVE FINE AFTER THAT, WE DIDN'T TAKE IT IN. ABOUT A MONTH LATER, IT HAPPENED AGAIN. I RESEARCHED IT ONLINE AND REALIZED MANY PEOPLE ARE HAVING THE SAME PROBLEM. WE CALLED FORD AND SCHEDULED AN APPOINTMENT. IT HAPPENED 6 TIMES IN A 20 MINUTE DRIVE BEFORE WE GOT IT. FORD REPLACED (AT A CHARGE TO US!) THE THROTTLE BODY AND IT HAS BEEN FINE SINCE. *TR

THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. WHEN I HIT THE GAS AFTER SLOWING DOWN, THE VEHICLE WILL NOT MOVE. I WILL HAVE TO JAM DOWN ON THE GAS PEDAL BEFORE IT DOES ANYTHING. AT THAT POINT, THE RPM'S FLY UP AND THE CAR WILL FINALLY START MOVING. IT IS INEVITABLE THAT THIS WILL CAUSE ME TO GET INTO A CAR ACCIDENT AND EVEN POSSIBLY KILLED ONE DAY. THERE HAVE BEEN SEVERAL TIMES WHERE I HAVE BEEN JUST SHY OF GETTING SLAMMED INTO BY ONCOMING TRAFFIC AS I TURN IN FROM OF THEM CAUSE MY VEHICLE IS NOT MOVING. ALSO THERE HAVE BEEN THREE INSTANCES IN WHICH THE CAR WILL TOTALLY STOP MOVING. THE CAR IS ON, BUT IT WILL NOT GO. I WILL HIT THE GAS AND NOTHING HAPPENS. I HAVE TO SHUT THE CAR COMPLETELY OFF AND THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE. I HAVE COMPLAINED TO THE DEALERSHIP SEVERAL TIMES ABOUT PROBLEMS WITH MY VEHICLE AND NOTHING EVER GETS DONE.THIS IS EXTREMELY DANGEROUS AND I FEAR FOR MY LIFE CAUSE OF THIS PROBLEM THAT CONTINUES TO GO UNHEEDED BY THE DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE VEHICLE STALLED IMMEDIATELY AFTER BEING STARTED. THE VEHICLE WOULD SURGE AND SHAKE ABNORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE TACHOMETER WOULD SPORADICALLY INCREASE AND DECREASE RAPIDLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 51,075.

ON THREE SEPARATE OCCASIONS AROUND THE INCIDENT DATE, MY 2010 FUSION HAD A SUDDEN LOSS OF POWER ACCOMPANIED BY A ROUGH IDLE. THE "WRENCH LIGHT" CAME ON DURING EACH INCIDENT. EACH TIME I MOVED THE CAR TO THE SIDE OF THE ROAD, SHUT IT DOWN AND RESTARTED IT. EACH RESTART TOOK A PROLONGED TIME BEFORE THE ENGINE WOULD TURN OVER. AFTER EACH RESTART, THE CAR RAN FINE. THE FIRST TIME THE INCIDENT HAPPENED I HAD A VEHICLE BEHIND ME AND WAS NEARLY REAR ENDED. I ENDED UP TAKING THE CAR TO THE DEALERSHIP FOR REPAIR. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. GIVEN THE INFORMATION ABOUT THE MALFUNCTION SYMPTOMS AS WELL AS THE TRIGGERING OF THE "WRENCH LIGHT" I WAS ABLE TO PROVIDE, THE SERVICE ADVISOR ALONG WITH THE LEAD TECHNICIAN AGREED THAT THE THROTTLE BODY WAS THE LIKELY PROBLEM AND PERFORMED THE REPAIR. DUE TO THE FACT THE CAR WAS APPROX. 3 MONTHS PAST THE 3YRS OF THE 3YRS/36K WARRANTY IT WAS NOT COVERED. THIS REPAIR WAS ALSO NOT COVERED BY THE EPA OR POWER TRAIN WARRANTY NOR WAS IT A COVERED PART ON MY EXTENDED WARRANTY. THIS RESULTED IN A REPAIR BEING PAID OUT OF POCKET. IT DOES SEEM LIKELY THAT FORD MOTOR CO. IS AWARE OF THIS PROBLEM AS THE REPLACEMENT THROTTLE BODY HAS AN UPDATED PART NUMBER (PART # DS7Z9E926A) FROM THE ORIGINAL LISTED PART. THIS INFORMATION ABOUT THE UPDATED PART NUMBER WAS PROVIDED BY THE SERVICE ADVISOR AT THE DEALERSHIP. IN ADDITION TO THE THROTTLE BODY BEING REPLACED, AN UPDATE TO THE VEHICLE COMPUTER WAS ALSO REQUIRED. SINCE THE WRITING OF THIS COMPLAINT, THE CAR HAS NOT HAD ANY FURTHER INCIDENCES OF LOSS OF POWER. *TR