2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - MISSOURI CITY , TX

    I WAS DRIVING THE CAR ON THE HIGHWAY, AND THE CAR ENGINE DIED. I WAS IN THE MIDDLE LANE AND HAD TO COAST TO THE RIGHT SHOULDER IN HEAVY TRAFFIC. I TOOK MY CAR TO MY MECHANIC SINCE THE CAR WAS NO LONGER UNDER WARRANTY. HE CLEANED THE INJECTORS AND THROTTLE BODY. IT APPEARED TO FIX THE CAR. HOWEVER, A FEW DAYS LATER THE CAR DIED AGAIN, BUT THIS TIME I WAS ON A TOLLWAY IN HEAVY TRAFFIC GOING 70 MPH. I HAD TO CLEAR ONE LANE OF TRAFFIC TO MAKE IT TO THE SHOULDER WITHOUT POWER. I HAD TO BE TOWED IMMEDIATELY BY THE TOLLWAY AUTHORITIES, BECAUSE IT IS DANGEROUS BEING STALLED ON THE SHOULDER. MY MECHANIC NOW TELLS ME THAT THE THROTTLE BODY NEEDS TO BE REPLACED. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THIS FORD. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - LOUISVILLE, KY

    I WAS TURNING OUT OF MY STREET AT APPROX. 5 MPH IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE STEERING WHEEL GOT VERY STIFF AND I COULD NOT TURN MAKING ME HIT A CONCRETE BARRIER. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW AND HE THINKS IT MAY BE THE STEERING RACK, WHICH IS EXTREMELY EXPENSIVE TO FIX ESPECIALLY WITH 0 WARRANTY WHICH EXPIRED LAST DECEMBER. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CLOVIS, CA

    I WAS DRIVING THROUGH A BUSY INTERSECTION WHEN THERE WAS NO THROTTLE RESPONSE AT ALLL. I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT ENGINE OFF. WAITED A FEW MINUTES AND RESTARTED ENGINE AGAIN. HAD NO PROBLEMS FOR THE REST OF THE DAY. THAT EVENING ME AND MY YOUNG SON WERE GOING OUT FOR DINNER WHEN I TRIED TO MERGE INTO FAST MOVING TRAFFIC THE THROTTLE RESPONSE WAS NOT THERE. I HAD TO SWERVE SHARPLY TO THE RIGHT TO AVOID BEING REAR ENDED BY A SEMI-TRUCK GOING 65 MILES AN HOUR. NEEDLESS TO SAY I HAD THE VEHICULE TOWED TO THE DEALER FOR REPAIRS. THE 3 YEAR WARRENTY HAD EXSPIRED BUT THE VEHICULE ONLY HAD 25000 MILES ON IT.I WAS QUOTED AROUND $600 FOR REPLACEMENT OF THE THROTTLE BODY. THIS PART SHOULD NOT HAVE FAILED WITHIN THE AMOUNT OF MILES THAT WEE ON IT. I FEEL THAT FORD MOTOR COMPANY KNOWS ABOUT THIS PROBLEM AND IS WAITING FOR SOMEONE TO LOSE THEIR LIFE BEFORE THEY HAVE A RECALL ON THE PART. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - PONTE VEDRA BEACH, FL

    VEHICLE LOST POWER WHILE ACCELERATING. WRENCH ICON CAME ON. WAS ABLE TO PULL OVER TO SHOULDER. CAR SHUTTERED WHEN TURNED OFF. WAS ABLE TO RESTART AND DRIVE HOME. DIAGNOSIS: MASS AIR FLOW SENSOR. 3 WEEKS LATER IT HAPPENED AGAIN BUT THIS TIME WAS NOT ABLE TO RESTART. COULD COAST AT 12 MPH BUT WHENEVER ACCELERATOR WAS PUSHED CAR SHUTTERED AND LOST POWER. DIAGNOSIS: THROTTLE BODY AND COIL. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - MISSOURI, MO

    I OWN A 2010 FORD FUSION AND I HAVE BEEN HAVING PROBLEMS WITH THE BRAKE PEDAL GOING DOWN TO THE FLOOR. THE BRAKES ARE SOFT, AND THE BRAKE PEDAL IS NOT OPERATING CORRECTLY. I TOOK IT TO A SHOP TO HAVE THE BRAKES CHECK TO SEE IF I NEEDED NEW BRAKE PADS OR WHAT THE ISSUE WAS. I WAS REFERRED TO THE DEALER FOR POSSIBLE FACTORY WARRANTY BRAKE CONDITION, STATING IT HAS TSB ON BRAKE BOOSTER SWITCH, BRAKE PEDAL LEVEL SWITCH PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER 3 TIMES AND THEY STATE THERE IS NOTHING WRONG WITH THE BRAKES, BUT WHEN DRIVING THE VEHICLE THE BRAKES ARE NOT OPERATING CORRECTLY. THE BRAKE PEDAL IS GOING DOWN TO THE FLOOR WHEN BRAKING IS NOT A NORMAL OPERATION, DRIVING THIS CAR IS DANGEROUS. THE BRAKES FEEL LIKE A SPONGE AND I FEAR ONE DAY THIS CAR IS NOT GOING TO STOP, AND I HAVE EXPLAINED THIS TO THE MECHANIC AT THE DEALERSHIP AS WELL AS THE MANAGER IN THE SERVICE DEPARTMENT. WELL MY FEAR ALMOST CAME TO LIGHT WHEN I HAD TO FLOOR THE BRAKES TO STOP THE CAR WHILE DRIVING ON THE HIGHWAY. I HAVE BEEN TOLD BY THE DEALERSHIP THERE IS NOTHING THEY CAN DO BECAUSE THEIR IS NO RECALL ON THE BRAKES AND THERE IS NO SERVICE COMPLAINT FROM FORD. THE ONLY ACTION TAKEN BY THE DEALERSHIP WAS TO BLEED THE BRAKES, WHICH DID NOTHING TO SOLVE THE PROBLEM. AT THIS POINT I FEEL I HAVE NO RECOURSE BUT TO PARK THE CAR UNTIL I CAN GET ANOTHER VEHICLE, BECAUSE I AM AFRAID TO DRIVE IT. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - VIRGINIA BEACH, VA

    SHORTLY AFTER PURCHASING THE CAR, I STARTED EXPERIENCING A NUMBER OF PROBLEMS. THE FIRST STARTED THREE WEEKS AFTER PURCHASING IT. WHILE DRIVING ON THE INTERSTATE, DOING APPROXIMATELY 65 MPH, THE WRENCH LIGHT CAME ON IN MY CAR. NOT TOO LONG AFTER THAT THE CAR BEGIN SHAKING, SO AT THIS POINT I DECIDED TO PULL IT OVER AT A REST AREA. UPON PARKING, I NOTICED SMOKE COMING FROM THE ENGINE. TURNED THE CAR OFF AND ALLOWED IT TO SIT FOR AWHILE. WHEN I TURNED THE CAR BACK ON, THE LIGHT WAS OFF AND THE CAR WAS RUNNING FINE. I CALLED THE DEALERSHIP AND BROUGHT IT BACK THERE SO THEY COULD DRIVE IT AND SEE WHAT IS WRONG. THEY OF COURSE FOUND NOTHING. A COUPLE WEEKS LATER I BLEW MY TRANSMISSION. AFTER TAKING TWO MONTHS IN THE SHOP, I FINALLY GOT IT REPLACED. SURE ENOUGH A COUPLE WEEKS AFTER THAT, THE INCIDENT HAPPEN AGAIN. THIS TIME THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. GOT THAT DOWN AND HAD MY CAT BACK A MONTH LATER. A MONTH AFTER THAT, THS SAME THING HAPPENED. THIS TIME, THEY SAID IT WAS SOME LINING THAT NEEDED TO BE FIXED, SO THEY DID. A COULEE DAYS AGO, THE SAME INCIDENT OCCURRED AGAIN. THIS TIME THEY ARE SAYING THE CV AXLE AND BUSHING NEED TO BE REPLACED. I BOUGHT THE CAR IN JUNE 2012 AND IT HAS SPENT MORE TIME IN THE SHOP THAN IN MY POSSESSION. NOT ONLY AM I PAYING A CAR PAYMENT FOR A CAR I DINT BARELY HAVE, BUT I AM ALSO PAYING WEEKLY FOR A RENTAL EVERYTIME IT IS IN THE SHOP. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - GRAND FORKS, ND

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED. THE CONTACT STATED THAT THE ONLY WAY THAT THE TAIL LIGHT WOULD OPERATE WOULD BE IF HE MANUALLY TURNED ON THE LIGHT SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 38,234.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - GRAND FORT, ND

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE IS TURNED ON THE HEADLIGHTS COME ON BUT THE TAIL LIGHTS DO NOT COME ON UNLESS YOU TURN THE SWITCH FOR THE LIGHTS. THE CONTACT STATED THAT THEY DROVE WITHOUT TAIL LIGHTS AND GOT A TICKET. THE CONTACT HAD NOT SPOKEN TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 12,260 AND THE CURRENT MILEAGE WAS 37,148. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - WARREN, MI

    PULLED INTO PARKING SLOT OF TOWNHOUSE COMPLEX. BEFORE I COULD SHIFT INTO "P" THE ENGINE RACED AND SURGED FORWARD INTO A BUILDING. I WAS STUNNED. $4600 DAMAGE TO MY CAR. $7000 DAMAGE TO BUILDING. I TOLD THE SERVICE MANAGER AT DEAN SELLERS-TROY WHERE I BOUGHT THE CAR THAT SOMETHING WAS WRONG EVERY TIME I TOOK IT IN FOR AN OIL CHANGE. HE SAID EVERYTHING WAS OK. WHEN THIS ACCIDENT HAPPENED I HAD IT TOWED TO CREST FORD IN CENTERLINE, MI. THEY INSISTED IT WAS NOT A MECHANICAL FAILURE. APPROX. 2 MONTHS LATER THE SERVICE MANAGER, [XXX], CALLED ME AND SAID THEY FOUND THE PROBLEM. THE WIRING HARNESS TO THE AIRFLOW WAS MISFIRING. (DEAN SELLERS REPLACED ONE JUST A FEW MONTHS EARLIER). [XXX] TOLD ME TO BRING IT IN AND THEY WOULD REPLACE IT AT NO CHARGE. IN THE MEANTIME MY INSURANCE COMPANY PAID OVER $11000. MY INSURANCE RATES ARE SKY HIGH AND I HAVE ABSOLUTELY NO CONFIDENCE IN THE SAFETY OF THIS CAR. I'M NEARING 72 YEARS OLD AND IT TOOK ME 3 WEEKS TO WRITE THIS COMPLAINT BECAUSE I RELIVE THE WHOLE ORDEAL ALL OVER AGAIN. I DREW MONEY OUT OF MY RETIREMENT ACCOUNT TO PAY CASH FOR THIS CAR THINKING I WOULD NEVER HAVE TO WORRY ABOUT CAR PROBLEMS AGAIN. NOW I'M STUCK WITH A CAR I'M AFRAID TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CICERO, IL

    I HAVE A FORD FUSION SE 2010 WITH THE SAME THROTTLE BODY FAILURES REPORTED IN THE NORTH CARLINA CONSUMERS COUNCIL REPORT FROM MARCH 19 2013. THE CAR HAS APPOXIMATELY 74000 AND PASS ITS WARRANTY. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO CORRECT THE PROBLEM. ON THE NIGHT OF MARCH 29, 2013 AT APPROXIMATELY 11:30 PM I WAS DRIVING THE FORD FUSION WHEN THE CAR STARTED TO BUCK, THE RPM GAUGE WENT UP TO 6 WHILE THE CAR WAS NOT EXCEEDING 10 MPH, CAME TO A COMPLETE STOP AND THE CAR CAR WOULD NOT ACCELERATE WHILE THE WRENCH ICON WAS ON, SO I COASTED THE CAR TO A COMPLETE STOP WERE I HAD TO TURN THE CAR OFF AND THEN BACK ON TO GET THE ACCELERATION TO FULLY KICK BACK ON ALL THIS WITH MY WIFE AND TWO YOUNG CHILDREN IN THE CAR. *TR

    Source: NHTSA WEB SITE