2010 FORD FUSION Complaints

TRAVELING APPROXIMATELY 45 MPH DURING RUSH HOUR TRAFFIC THE 'WRENCH' LIGHT ILLUMINATED, THE VEHICLE LOST POWER AND THE ENGINE BEGAN IDLING VERY ROUGH. FORTUNATELY I WAS ABLE TO GET OUT OF TRAFFIC AND PULL OFF TO THE SIDE OF THE ROAD. THE ENGINE WAS IDLING VERY ROUGH ~900-1200 RPM AND WAS UNRESPONSIVE WHEN I PUSHED THE GAS PEDAL (ALMOST TO THE FLOOR). ONCE STOPPED I TURNED THE ENGINE OFF, WAITED APPROXIMATELY THIRTY SECONDS AND RESTARTED THE ENGINE. THE WARNING LIGHT WAS EXTINGUISHED AND THE ENGINE OPERATED NORMALLY. I ACCELERATED BACK TO TRAFFIC SPEED AND WITHIN FIVE MINUTES EXPERIENCED THE EXACT SAME THING. I PULLED OVER, TURNED OFF AND BACK ON THE VEHICLE AND AGAIN THE LIGHT EXTINGUISHED AND THE CAR RAN NORMALLY. TWO MORE TIMES WITHIN A THIRTY MINUTE PERIOD THE VEHICLE EXPERIENCED THE SAME THING. EN ROUTE TO THE FORD DEALER THE NEXT DAY I HAD THE SAME THING OCCUR THREE ADDITIONAL TIMES DURING THE TEN MILE DRIVE TO THE DEALER. EACH INCIDENT WAS IDENTICAL. THE DEALER FOUND NO CODES (SINCE THE LIGHT HAD CLEARED WHEN I TURNED THE CAR OFF AND ON) AND HOOKED UP AN INCIDENT RECORDER. I EXPERIENCED THE SAME SHUT DOWN THREE ADDITIONAL TIMES AND CAPTURED THEM ON THE RECORDER - UPON RETURN TO THE DEALER THE NEXT DAY THEY STILL DID NOT HAVE ANY CODES TO INVESTIGATE (?) THE DEALER 'THOUGHT' THEY KNEW WHAT THE PROBLEM WAS (EVEN THOUGH THEY "HADN'T SEEN ANYTHING LIKE THIS BEFORE") AND REPLACED THE THROTTLE BODY. SINCE REPLACEMENT I HAVE NOT HAD ANY ADDITIONAL MISHAPS. I'M GLAD I DID NOT CAUSE AN ACCIDENT DUE TO THE SUDDEN LOSS OF POWER BUT, AS I EXPLAINED TO THE DEALER, I FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. I HOPE THEY FIX THIS ISSUE ASAP - THERE NEEDS TO BE A RECALL AND SOON! *TR

DRIVER WAS GOING 35-40 MPH AND SUDDENLY EXPERIENCED A SEVERE LOSS OF POWER AS IF THE CAR TRANSMISSION WAS PUT IN NEUTRAL.WAS A SCARY EXPERIENCE!! HAD TO PUT ON EMERGENCY FLASHERS TO KEEP FROM GETTING HIT FROM BEHIND.CAR WAS DRIVING VERY SLOW AND THEN AFTER A PERIOD OF TIME, FULL POWER CAME BACK ON. *TR

READ IN PAPER THAT YOU WERE LOOKING AT FORD THROTTLE BODY. I WAS IN FAST LANE ON I-66 ON A FRIDAY AFTERNOON. SUDDENLY CAR STOPPED. I WAS LUCKY THERE WAS ROOM ON LEFT APRON TO PULL OFF. CAR RESTARTED WHEN I TRIED--WENT 1000 FEET AND STOPPED AGAIN; NOW IN RIGHT LANE AND PULLED OFF. KNEW THERE WAS AN OFF RAMP 1/4 MILE AHEAD AND LIMPED ON APRON WITH CARS PASSING. THE ENTIRE SITUATION WAS VERY DANGEROUS IN MY ESTIMATION. WHEN RESTARTING, IT WAS HARD TO TELL IF AUTO WAS RUNNING OR NOT. WHEN RESTARTING AUTO BACKFIRED ETC. PRIOR TO THIS INCIDENT HAD REPORTED TO FORD DEALER THAT TRANSMISSION SOMETIME "CLUNKED" WHEN I PUT AUTO IN REVERSE IN THE MORNING. THEY FOUND NO PROBLEM. HAVE NOT HAD THIS PROBLEM SINCE I PAID TO HAVE THE THROTTLE BODY REPLACED. *TR

MY WIFE WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT 2MPH OR LESS WHEN THE VEHICLE SUDDENLY ACCELERATED AT HIGH RPMS. OUR VEHICLE SLAMMED INTO THE VEHICLE TO THE RIGHT OF THE SPACE MY WIFE WOULD HAVE ENTERED. HEAVY DAMAGE WAS CAUSED TO OUR VEH. AND TO THE PARKED VEH. MY WIFE WAS UNSURE IF SHE HAD CAUSED THE ACDT OR IF IT WAS A MECHANICAL DEFECT. BECAUSE OF THE VERY HEAVY AND RAPID ACCELERATION, I DIDN'T THINK IT IN ANY WAY WAS DRIVER ERROR. AFTER IT WAS REPAIRED, OUR 2010 FUSION WAS CHECKED OUT BY A FORD DEALER AND NOTHING WAS FOUND AMISS. A YEAR LATER IN NOV. OF 2012, I WAS DRIVING THE CAR AT APPROXIMATELY 50MPH WHEN THE ENGINE SUDDENLY REVVED UP ABOUT 150 TO 200RPMS. THIS DIDN'T CAUSE ANY GREAT ACCELERATION BUT, CONSIDERING MY WIFE'S EXPERIENCE, I IMMEDIATELY SHIFTED TO NEUTRAL. JUST AS I GOT INTO NEUTRAL, THE ENGINE REVVED UP TO 2500 TO 3000RPMS. HAD THE CAR BEEN IN DRIVE, A COLLISION COULD HAVE HAPPENED OR I COULD HAVE LOST CONTROL. FORD WAS CONTACTED, CAR INSPECTED, AGAIN NOTHING WRONG. A SERVICE WRITER TRIED TO TELL US THAT THE RUBBER FLOOR MAT WAS ON THE ACCELERATOR PEDAL. THE MAT DOESN'T GAIN WEIGHT TO SUDDENLY DEPRESS THE PEDAL ALL BY ITSELF! FORD'S GREAT LAKES REGIONAL MANAGER WAS NOT VERY FORTHCOMING-SHE WASN'T APPARENTLY AWARE THAT THERE WERE YOUTUBE VIDEOS OF 2010 FUSION OWNERS FILMING THEIR DASHBOARDS AS THEIR CARS DID THE SAME AS I HAVE DESCRIBED ABOVE. THE CAR IS BEING DRIVEN REGULARLY BUT BOTH OF US HAVE A HAND ON THE GEAR SHIFT ALOT OF THE TIME. CONSIDERING OUR EXPERIENCES AND THE YOUTUBE POSTINGS, I THINK FORD IS TRYING TO AVOID AN EXPENSIVE RECALL. DIDN'T TOYOTA USE THE FLOOR MAT EXCUSE FOR YEARS? *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SHOULDER AND WAS ABLE TO BE RESTARTED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO STATED THAT THE FUEL THROTTLE BODY MAY HAVE CAUSED THE FAILURE. THE VEHICLE DID NOT RECEIVE A FULL DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 41,000. *TR

DRIVING DOWN HWY AT 45MPH AND IT FELT LIKE THE ENGINE JUST STOPPED. FOOT WAS ON THE GAS BUT COULD NOT DO ANYTHING BUT COAST OFF THE SIDE OF THE ROAD WHILE TRYING TO AVOID TRAFFIC. STOPPED THE CAR AND SHUT IT OFF. AFTER A MINUTE IT STARTED AND WAS RUNNING FINE FOR ABOUT A MILE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO GET HOME SAFELY BY SWITCHING GEARS MANUALLY. TOOK I TO THE DEALER AND I WAS TOLD THE THROTTLE BODY HA TO BE REPLACED. EVEN THOUGH I PAID FOR THE EXTENDED WARRANTY AND I WAS WE'LL WITHIN THE 5YEAR 50,000 MILE POWER TRAIN COVERAGE THEY STILL TOLD ME THE THROTTLE BODY IS NOT PART OF THE POWER TRAIN AND I HAD TO PAY $100.00 DEDUCTIBLE. *TR

WHILE GOING 70 MPH ON THE HIGHWAY I EXPERIENCED THE SAME ISSUES. MY CAR STALLED OUT SHUT OFF THE CRUISE CONTROL AND STARTED SHAKING UNCONTROLLABLE. I SHUT OFF THE CAR AND WAITED ABOUT FIVE MINUTES AND STARTED IT BACK UP DROVE MAYBE ANOTHER TEN MILES AND IT STARTED AGAIN. ON THE FOLLOWING DAY I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT FROM AND THEY MADE IT SEEM AS IF I HAD NO IDEAL OF WHAT I WAS TALKING ABOUT. ONCE THEY REALIZED I KNEW THAT IT WAS THE THROTTLE BODY ASSEMBLY THAT WAS THE PROBLEM I WAS TOLD THAT THIS WAS NOT A PART THAT WAS COVERED UNDER WARRANTY SO I WOULD HAVE TO PAY FOR IT OUT OF POCKET. I TOOK THE TIME TO TALK TO SEVERAL REPS AT FORD AND I WAS TOLD THAT IF THE MECHANIC DID NOT THINK IT WAS DEFECTIVE THEN THERE WAS NOTHING THEY COULD DO. I TALKED TO THE MECHANIC AT THE DEALERSHIP AND THEY TOLD ME THAT IT JUST STOPPED WORKING. SO I ENDED UP PAYING $479.05 FOR A NEW THROTTLE BODY ASSEMBLY AND HAVING TO BE WITHOUT MY CAR FOR A TOTAL OF FOUR DAY. ONLY TO GET IT BACK WITH A CRACKED WINDSHIELD, BUT THAT IS A DIFFERENT ISSUE. *TR

ON FEB 13 2013 I WAS DRIVING AND THE CAR NOSED OVER, SLOWED TO APPROX 8MPH, WITH ENGINE SURGES OF UP TO 1500 RPM, AFTER SEVERAL RESTARTS IT RAN NORMALLY. ON FEB 17 2013 IT DID THE SAME EXACT THING, I STOPPED AND RESTARTED THE ENGINE SEVERAL TIMES IN THE 40 MINUTE DRIVE OF 3 MILES BACK HOME BUT THAT DID NOT HELP. AFTER THE CAR SET FOR SEVERAL HOURS IT STARTED AND RAN CORRECTLY. RESEARCH ON THE INTERNET SHOWED HUNDREDS OF THE SAME PROBLEM AND REPLACING THE THROTTLE BODY CORRECTED THE TROUBLE. ON FEB 18, 2013 I TOOK IT TO THE FORD DEALER AND FROM ONLY MY DESCRIPTION WAS TOLD THAT THE THROTTLE BODY WAS THE PROBLEM, THEY HAD 3 IN STOCK AND MY THREE YEAR WARRANTY HAS EXPIRED ON FEB 21, 2013, LESS THAN A MONTH OUT OF WARRANTY AND IT WOULD NOT BE COVERED SO I DROVE THE CAR BACK HOME, I CALLED A DIFFERENT FORD DEALER WHO SOLD ME THE THROTTLE BODY AT A DISCOUNT. IT TOOK ME ABOUT TEN MINUTES TO INSTALL THE THROTTLE BODY, AND THE CAR IS STILL RUNNING AS IT SHOULD. *TR

MY FORD 2010 FUSION, WHEN AT A TRAFFIC LIGHT, STOP SIGN, ETC.. WOULD STALL WHEN I PUT MY FOOT ON THE ACCELERATOR WITH VERY LITTLE RESPONSE. THEN IT WILL FINALLY PICK UP SPEED. I HAVE NOT EXPERIENCE THE "ENGINE SHUT DOWN" AS OF YET AND I HOPE I DON'T. AFTER READING THE OTHER "COMPLAINTS", NOW I KNOW WHAT THE PROBLEM IS. WILL TAKE CARE OF IT AS SOON AS POSSIBLE! *TR

I HAVE HAD THIS PROBLEM AT VARIOUS INTERVALS SINCE FEBRUARY OF 2012 . MY FUSION WOULD STALL AN WOULD NOT ACCELERATE WHEN I LEFT FROM A STOP SIGN OR A TRAFFIC LIGHT , THE VEHICLE WOULD NOT GO ABOVE TEN MILES PER HOUR AN THE WRENCH LIGHT WOULD COME ON MY INSTRUMENT PANEL. I WOULD HAVE TO GET OFF THE ROAD AN CUT THE CAR OFF THEN RESTART IT. THE CAR WOULD ACT LIKE IT HAD FLOODED AN LURCH AN JERK , WHEN BEFORE I WOULD HAVE IT COME TO A COMPLETE STOP. I TOOK IT TO THE DEALER I PURCHASED THE CAR FROM AN I TOLD THEM ABOUT MY INCIDENTS OF THE SAME TYPE EACH TIME. THEY COULD NOT LOCATE THE PROBLEM UNTIL ON JUNE 30,2012 WHERE THE SAME PROBLEM HAPPENED TO ME AN I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP. THEY WERE ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY THROTTLE BODY. THEY TOLD ME I MUST HAVE BEEN USING SOME DIRTY FUEL SINCE THEY SAID THE THROTTLE BODY LOOKED BLACK INSIDE OF FUEL. I HAD USED EXCLUSIVELY 93 OCTANE FUEL INTO MY VEHICLE. I HAD PURCHASED A EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE FROM PRESTON FORD IN WHICH THEY TOLD ME WHEN I FIRST TOOK THE VEHICLE THERE WITH THE SAME RECURRING PROBLEM, THEY SAID IT WAS COVERED UNDER THE WARRANTY. IT WAS THEN THEY TOLD ME THE WARRANTY DID NOT COVER THAT PART. I HAD TO PAY FOR THE FAULTY PART WITH A TOTAL BILL OF $593.00, ALONG WITH OTHER ITEMS I HAD FOR THIS SERVICE VISIT. I HAVE NOT HAD A PROBLEM SINCE THIS WORK WAS DONE ON MY VEHICLE. THEY DID NOT TELL THAT FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM THAT WAS KNOWN BY THE DEALERSHIP, BUT I HAD TO PAY FOR THIS TO TELL ME THAT I HAD ONE OF THE VEHICLES THAT WERE WITHIN THIS BULLETIN. *TR