2010 FORD FUSION Complaints

I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE FAILURE WAS REPAIRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,400 AND THE CURRENT MILEAGE WAS 65,425.

PUT 0 DOWN FOR SPEED BECAUSE NOT SURE WHAT THE SPEED WAS DUE TO THE CAR ACCELERATED WHILE PARKING CAR. CAR JUMPED A CURB AND CAR CRASHED INTO A BUILDING . TOOK CAR TO DEALERSHIP WHERE MY CAR WAS PURCHASED AND THEY SAID THEY FOUND NO PROBLEMS. IMAGINE THAT! *TR

THE WRENCH LIGHT CAME ON AND STAYED ON STEADY AND THE CAR SUDDENLY LOST ALL ENGINE POWER. HEADLIGHTS STAYED STILL ON AND HAZARD LIGHTS WORKED. I TRIED STARTING THE CAR BUT PRESSING THE GAS PEDAL PRODUCED NO MOVEMENT OF THE CAR NOR ANY INCREASE IN ENGINE SOUND. AFTER TRYING TO START IT SEVERAL TIMES, IT SEEMED LIKE IT STARTED BUT NOT A NORMAL START. THE ENGINE APPEARED TO BE VERY ROUGH BUT AGAIN, NO FAST ENGINE SOUND. IT KIND OF LIMPED TO THE SIDE OF THE ROAD WHICH WAS ON A VERY SLIGHT INCLINE. NO PRESSING OF THE GAS PEDAL PRODUCED ANY SIGNIFICANT MOVEMENT OF THE CAR. THE CAR WAS VIOLENTLY SHAKING AS IT LIMPED TO THE SIDE OF THE ROAD AT MAYBE 2 MILES PER HOUR. ONCE I GOT IT TO THE SIDE OF THE ROAD OUT OF TRAFFIC, I DID TURN IT OFF. I GAVE IT ABOUT 30 SECONDS AND IT STARTED NORMALLY. NO MORE WRENCH LIGHT. IT SEEMED TO WORK FINE AFTER THAT. I DROVE HOME ? ABOUT 90 MILES WITH NO FURTHER PROBLEMS. I REPORTED THE PROBLEM TO OUR LOCAL FORD DEALER. THE DEALER HAS BEEN SUPPORTIVE. FORD MOTOR COMPANY HAS NOT BEEN SUPPORTIVE. WHEN I CALLED THE FORD DEALER EXPLAINING THE SYMPTOMS, THE SERVICE COORDINATOR?S FIRST QUESTION WAS, ?IS IT A FUSION?? HE ALREADY KNEW IT WAS A COMMON PROBLEM WITH FUSIONS. HE SAID THAT I AM NOT GOING TO LIKE WHAT HE HAD TO SAY. HE SAID THAT FORD WILL NOT ALLOW HIM TO DO THE 30-MINUTE REPAIR UNLESS A CODE IS AVAILABLE IN THE OBD UNIT. I BROUGHT IT IN AND NO CODE WAS FOUND. THEY TRIED FOR TWO DAYS TO GET IT TO CODE. THE SERVICE MANAGER PLEADED WITH FORD?S UPPER LEVEL TO ALLOW THE REPAIR BUT THEY WERE INFLEXIBLE. THEIR RESPONSE ? ?NO CODE, NO REPAIR.? FORD?S CUSTOMER RELATIONSHIP CENTER WAS USELESS! THEY OFFERED NO HELP. THE LOCAL DEALER HAD SIX CARS THE WEEK AFTER MY CAR DIED WITH THE EXACT SAME ISSUE AS MINE. I WAS PLACED BACK ON THE ROAD WITH FORD KNOWING I WOULD AGAIN BE STRANDED. IT HAPPENED AGAIN 4 WEEKS LATER. *TR

WHILE DRIVING ON I-49 SO., APPROX. 60 MPH IN PEAK MORNING TRAFFIC, THE ENGINE STALLED. LUCKILY I WAS ABLE TO PULL OVER TO THE SHOULDER. NOTICED A "WRENCH" ICON LIT ON DASH. TURNED OFF ENGINE AND AFTER A FEW MINUTES, RE-STARTED ENGINE. ALL CLEAR ON DASH, SO CONTINUED ON TO WORK. CALLED HUB CITY FORD AND BROUGHT CAR IN THE NEXT MORNING. THE "THROTTLE BODY" WAS CHANGED. NO OTHER WARNING OR LIGHTS CAME ON. *TR

VEHICLE LOST POWER, CAUSING UNEXPECTED DECELERATION. I WAS AFRAID I WOULD BE HIT FROM BEHIND AND WAS CONCERNED FOR MYSELF AND MY WIFE'S SAFETY. VEHICLE WAS REPAIRED OUT OF WARRANTY. THE ELECTRONIC THROTTLE BODY WAS REPLACED. *TR

VEHICLE STALLED WHILE DRIVING AT 45 MPH. SECOND OCCURRENCE. FIRST WAS APPROXIMATELY 1 YEAR EARLIER. IMMEDIATELY RESTARTS AS IF NOTHING HAPPENED. EACH TIME, TOOK TO DEALER, WHO READ CODE AND REPROGRAMMED. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND STALLED WITH THE ILLUMINATION OF AN UNKNOWN WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 37,000. UPDATED 03/20/13*LJ

AS I CAME TO A FULL STOP AT A SIGNAL THE CAR COMPLETELY DIED - NO LIGHTS DISPLAYED ON THE DASH. SECOND TIME I WAS MAKING A RIGHT HAND TURN AT APPROX 5-10 MPH AND IT DIED AS I CAME OUT OF TURN. BOTH TIMES IT STARTED RIGHT BACK UP. FORD DEALER DID COMPLETE CHECK AND EXTENDED ROAD TEST ON 2-5-13 BUT COULD FIND NOTHING WRONG AND THERE WERE NO COMPUTER ERRORS GENERATED. BOTH INCIDENCES THE FAILURE OCCURED DURING HEAVY TRAFFIC ON MAJOR STREETS WITHIN THE CITY. MY CONCERN (OTHER THEN IT DYING) IS THAT NOTHING LIT UP OR DISPLAYED ON THE DASH TO INDICATE THE ENGINE WAS NOT RUNNING. IT WASN'T UNTIL I PUT ON FOOT ON THE GAS PEDAL I REALIZED IT WAS NOT RUNNING. *TR

I WAS DRIVING ON THE HIGHWAY AT A STEADY SPEED WHEN ALL OF A SUDDEN, THE GAS PEDAL STOPPED RESPONDING, ALMOST AS IF I WAS IN NEUTRAL. I WAS ABLE TO GET OVER TO THE SHOULDER. IT TOOK A FEW TRIES OF RESTARTING THE CAR IN ORDER TO GET IT GOING. THE SAME INCIDENT HAPPENED AGAIN THE NEXT WEEK. *TR