2010 FORD FUSION Complaints

A COUPLE OF WEEKS AGO, MY 2010 FORD FUSION WITH 120,000 MILES.HAD STIFF STEERING WHEN THE CAR STARTED. A FEW DAYS LATER, THERE WAS AGAIN STIFF STEERING. I ALSO HAD A MESSAGE SAYING THAT THERE WAS A FAILURE IN THE ELECTRONIC STEERING ASSIST SYSTEM. I FOUND THAT IF THE CAR WAS TURNED OFF AND RESTARTED, THE PROBLEM WOULD CLEAR. THIS HAPPENED AT LEAST SEVEN TIMES SINCE. TODAY, THE PROBLEM WOULD NOT CLEAR AT ALL. AFTER SOME RESEARCH ON THE INTERNET, IT LOOKS LIKE THE REPAIR COST IS &1,200 - $1,500 THERE WAS A RECALL FOR THIS PROBLEM STARTING WITH THE 2011 FUSION MODEL YEAR. IT DID NOT COVER THE 2010 MODEL. HOWEVER, THIS SEEMS TO BE A SIGNIFICANT SAFETY PROBLEM. ACCORDING TO YOUR DATA ON THIS WEBSITE,, THIS APPEARS TO BE THE BE THE BIGGEST PROBLEM WITH ALMOST 1000 COMPLAINTS, MORE THAN ANY OTHER CATEGORY FOR THIS MODEL & YEAR. IT LOOKS LIKE THERE WERE A NUMBER OF THESE COMPLAINTS SUBMITTED TO YOU IN JUST THE PAST FEW DAYS. I STRONGLY URGE YOU TO HAVE FORD EXPAND THE RECALL TO COVER THE 2010 FUSION MODEL YEAR.

ON 3 OCCASIONS IN THE PAST COUPLE OF WEEKS WE'VE RECEIVED A POWER STEERING FAULT ALERT COMBINED WITH ACTUAL LACK OF POWER STEERING. IT HAPPENED 2 TIMES UPON STARTING THE CAR BUT BEFORE THE CAR MOVED AND ONCE WHILE BACKING UP THE CAR OUT OF THE GARAGE. ALL 3 TIMES RESTARTING THE CAR RESOLVED THE ISSUE.

POWER STEERING ASSIST FAULT WHILE DRIVING AND UPON START COMPLETELY LOCKING UP THE STEERING WHEEL AND THE BRAKES KEEP LOCKING WHILE DRIVING FOR NO REASON CAUSING THE CAR TO DRAG, SHAKE UNCONTROLLABLY. BRAKES HAVE BEEN SERVICED REGULARLY AND CALIPERS CHANGES WITH SAME RESULTS

VEHICLE WAS IN MOTION WHEN THE POWER ASSIST STEERING FAILED. STEERING BECAME VERY DIFFICULT. THERE ARE NUMEROUS COMPLAINTS OF THIS HAPPENING WITH THE 2010 FORD FUSIONS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS DRIVING IN REVERSE, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED PROVIDED CASE NUMBER: CAS16070759. THE FAILURE MILEAGE WAS APPROXIMATELY 136,812.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704 ,914-377-8100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14E028000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEYMOUR FORD LINCOLN AT (517) 787-9500 (LOCATED AT 2601 SEYMOUR RD, JACKSON, MI 49201) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). *DT THE CONSUMER STATED BECAUSE OF THE INACTIVITY, CAR HAS DETERIORATED AND INCURRED MULTIPLE ISSUES. UPDATED 12/11/18*JB

THE POWER STEERING SENSOR HAS ALERTED US AND WE HAVE HAD THE WHOLE POWER STEERING RACK REPLACED (2100.00$). A COUPLE DAYS LATER THE ALERT CAME ON AGAIN AND THE SENSOR HAD COME LOOSE AND IT HAD TO BE REINFORCED. NOW, NOT A WEEK LATER THE LIGHT THE ON AGAIN AND WE ARE A WHOLE STATE AWAY AND HOURS FROM HOME. THE RECALL AND PROBLEMS WITH THIS POWER STEERING ON THIS VEHICLE, MODEL, AND YEAR, HAD LEFT US STRANDED AND IN DANGER TOO MANY TIMES! THE WHEEL CANNOT BE TURNED AND THIS HAPPENS WHILE DRIVING ON ANY TYPE OF STREET, ANY SPEED, OR JUST STARTING UP.

MY DAUGHTER WAS DRIVING ON CITY STREETS 30-40 MPH WHEN THE SERVICE ADVANCETRAC, SERVICE POWER STEERING NOW, LOW TIRE AND A TRACTION CONTROL LIGHT LITE UP. SHE CAN ME HER FATHER AND TOLD ME THIS. HER RIGHT FRONT TIRE WAS LOW. SHE DROVE 2 MILES HOME AND PARKED IT. A FEW HOURS LATER SHE STARTED TO DRIVE OUT OF HER SCHOOL PARKING LOT AND THE POWER STEERING COMPLETELY FAILED AND SHE COULD NOT STEER THE CAR. SHE ALMOST HIT ANOTHER VEHICLE. I DROVE TO HER DORM, AIRED UP THE TIRE, REMOVED THE BATTERY FOR A FEW HOURS AND TRIED TO DRIVE IT. STILL NO POWER STEERING AND I REALLY COULD NOT TURN IT SAFELY. MY DAUGHTER COULD NOT EVEN TURN IT AND INCH. WE ARE GOING TO HAVE TO TAKE THE CAR IN BUT ALL REVIEWS ON THIS SITE AND OTHER STATE IT HAS TO BE RESET BY THE DEALER AND MAY COST UP TO 2000 TO REPAIR. I UNDERSTAND OTHER YEARS OF THIS SAME MAKE AND MODEL WITH THE SAME PARTS HAVE BEEN RECALLED, WHY NOT ALL VEHICLES WITH THESE PARTS. PLEASE HELP!!!!!

TAKATA RECALL. I RECEIVED A RECALL NOTICE IN MAY 2018. THE FORD RECALL NOTICE SAID THAT PARTS ARE ANTICIPATED TO BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. FORD STATED THAT IT WOULD NOTIFY ME TO SCHEDULE THE AIRBAG RECALL REPAIR. NOTWITHSTANDING THIS REPRESENTATION, THE SECOND AND THIRD QUARTERS OF 2018 HAVE PASSED AND FORD HAS FAILED TO NOTIFY ME TO SCHEDULE THE REPAIR. MY 2010 FORD FUSION IS WORTHLESS FOR SALE OR TRADE-IN, EXCEPT FOR SALVAGE VALUE, AS LONG AS THE AIRBAGS HAVE NOT BEEN REPAIRED. ALSO, AND IMPORTANTLY, THERE IS A RISK OF INJURY IF THIS IS NOT REPAIRED. I REQUEST THAT NHTSA REQUIRE FORD TO FIX THIS VEHICLE WITHIN THE TIME PROMISED. THIS CONDUCT BY FORD IS NOT ACCEPTABLE.