2018 FORD FUSION Complaints
View complaints related to 2018 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2018 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 FORD FUSION- PEORIA, AZ
2018 FORD FUSION SE 1.5L ECOBOOST 66K MILES- 8/27/2020 I WAS EXITING THE FREEWAY APPROACHING A STOPLIGHT WHEN OUT OF NO WHERE MY CAR FELT AS IF IT WERE GOING TO STALL OUT, VERY ROUGH SHAKY IDLE, AND IDLING AT 800 OR LESS RPMS. ON GREEN, I ATTEMPTED TO GO AND MY CAR WAS HAVING TROUBLE ACCELERATING, AGAIN FEELING AS IF IT WAS GOING TO STALL DUE TO LITTLE POWER. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING THEN WOULD STAY LIT, FLASHING EVERY SO OFTEN. AIR CONDITIONING WOULD GO IN AND OUT WARM TO COLD AND IT WAS ROUGH AND SHAKY TRYING TO GET THE CAR TO GO. I TOOK IT TO AUTOZONE IMMEDIATELY WHERE I GOT THE P0302 READING INVOLVING IGNITION COILS AND SPARK PLUGS. WE REPLACED ALL 4 PLUGS AND COIL PACKS THAT NIGHT AND THE FOLLOWING MORNING AND THE CAR WAS STILL IDLING ROUGH AND HAVING TROUBLE ACCELERATING. TOOK CAR TO A MECHANIC SHOP 8/29/2020 WHERE IT WAS LOOKED AT 8/30/2020. THEY TOLD ME IT WAS FOR SURE CYLINDER 2 MISFIRE AND THAT THE SPARK PLUG WAS COVERED IN OIL (WHICH WAS BRAND NEW COILS, NO OIL WHEN THEY WERE REPLACED JUST DAYS BEFORE). HAD THE CAR TOWED TO THE FORD DEALERSHIP I PURCHASED IT AT 9/1/2020 AND IT WAS INSPECTED THE FOLLOWING DAY. THE VERDICT WAS VERTICAL SCORING PRESENT ON CYLINDER WALLS IN CONSISTENT WITH PISTON AND PISTON RING CAUSING OIL CONSUMPTION AND PRESSURE LOSS; NEEDS A NEW LONG BLOCK. THIS WAS NOTHING I HAD DONE TO THE VEHICLE, NO PREVIOUS ISSUES WITH THE VEHICLE, UP TO DATE ON ALL OIL CHANGES AND MAINTENANCE BUT MY WARRANTY HAD RAN OUT. AFTER MUCH RESEARCH, I DISCOVERED THIS PROBLEM HAS HAPPENED TO MANY 1.5 L ECOBOOST ENGINES AND FORD IS AWARE OF THE DEFAULT IN THE ENGINE. THIS WAS A PROBLEM WITH THE ENGINE BEFORE I TOOK POSSESSION OF THE CAR. THERE IS REPROGRAMMING OF SOFTWARE TO BANDAID THE PROBLEM BUT NOW THIS IS MY PROBLEM THEY WANT ME TO TAKE RESPONSIBILITY FOR.
Source: NHTSA WEB SITE -
2018 FORD FUSION- MABANK, TX
COOLANT LEAKED INTERNALLY. ROUGH WHILE IDLING. LOSS OF POWER WHILE DRIVING DOWN THE INTERSTATE.
Source: NHTSA WEB SITE -
2018 FORD FUSION- LILBURN, GA
2018 FORD FUSION. CONSUMER WRITES SEEKING REIMBURSEMENT FOR SAFETY RECALL 19S54. *LD *JS
Source: CONSUMER LETTER -
2018 FORD FUSION- JACKSON, NJ
MY ELECTRICAL IN MY CAR DOES NOT ALWAYS WORK POWER STEERING WINDOWS ARE AFFECTED CANNOT USE MY IPHONE TO MAKE OR RECEIVE CALLS WINDOWS DON'T GO UP AND DOWN
Source: NHTSA WEB SITE -
2018 FORD FUSION- BALL GROUND, GA
BACK PASSENGER DOOR UNLATCHES WHILE DRIVING SPORADICALLY. FORD PREVIOUSLY HAD A RECALL ON THE 2016 MODEL HOWEVER, THEY ARE STATING THAT THIS DOES NOT FALL UNDER THE RECALL. MY 4 YEAR OLD SON SITS IN THE BACK SEAT IN HIS CAR SEAT. THIS IS EXTREMELY DANGEROUS. MY VEHICLE IS AT THE DEALERSHIP NOW AND THEY ARE FILING A CLAIM THROUGH MY 3RD PARTY WARRANTY COMPANY AND MAKING ME PAY FOR THE DEDUCTIBLE AND I SUSPECT THE LOANER VEHICLE. I JUST PURCHASED THE VEHICLE IN MARCH 2020 AND I HAVE NOTICED IT WHEN SINCE PURCHASE. *TR
Source: NHTSA WEB SITE -
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2018 FORD FUSION HYBRID- SHELTON, CT
JUNE 15, 2020: I STARTED THE CAR AND IMMEDIATELY, A MIL LIGHT CAME ON AND THE COMBUSTION ENGINE IDLE WAS ROUGH (RPM GOING UP AND DOWN). WITHIN ABOUT 30 SECONDS, A MESSAGE SAYING "STOP SAFELY NOW" POPPED ON THE DASH AND WITHIN A FEW SECONDS, THE ENGINE STOPPED. I TURNED THE CAR OFF AND BACK ON, BUT IT DID THE SAME THING (STOP SAFELY NOW AND ENGINE STOPPING). THE CAR WAS STILL IN MY DRIVEWAY. HAD THE CAR TOWED TO DEALER, AND AFTER 8 DAYS, THE CAR WAS REPAIRED (NEW MAP SENSOR) 6/23/2020: DROVE HOME FROM DEALER (10 MI) 6/24/2020: STARTED CAR AND DROVE TO WORK. WITHIN 3 MILES, SAME "STOP SAFELY NOW" MESSAGE POPPED AND THE CAR KILLED THE ENGINE WHILE I WAS DRIVING ON A MAJOR ROAD. THIS WAS A DANGEROUS SITUATION AS WHEN THE CAR DOES THAT, YOU HAVE NO BRAKE ASSISTANCE, NO POWER STEERING AND NO PROPULSION. HAD TO GET THE CAR TOWED A SECOND TIME. *TR
Source: NHTSA WEB SITE -
2018 FORD FUSION HYBRID- BUTLER, PA
THE SUNROOF LEAKS INTO THE INSIDE OF THE CAR SATURATING THE HEADLINER AND THE WATER IS COMING THROUGH AND DRIPPING DIRECTLY ON THE SHIFTER, ECO BUTTON, AND THE TRACTION CONTROL BUTTON. I AM AFRAID IT'S GOING TO MESS WITH THE WIRING THROUGHOUT THE WHOLE CAR. *TR
Source: NHTSA WEB SITE -
2018 FORD FUSION- BAYSIDE, NY
RECEIVED A MESSAGE THAT FORD THAT THE COOLANT COULD BE GOING INTO ENGINE AND COULD DAMAGE ENGINE MIGHT NEED A PART IM IN FLORIDA SINCE 1/2/2020 THE CAR IS ON INSURANCE MODE NOT BEING MOVED OR STARTED SO NO DAMAGE CAN HAPPEN WE WILL BE BACK IN N Y MID JUNE , THE CAR IS A LEASE CAR AND WILL I BSTILL BE ABLE TO BRING IN FOR REPAIRS WITHOUT ANY COST TO ME WHICH I CANT CONTROL DO TO THE VIRUS IN N Y C. *TR
Source: NHTSA WEB SITE -
2018 FORD FUSION- HANFORD, CA
RECENTLY BROUGHT VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION TO FARNEY FORD IN SELMA, CA DEALERSHIP AND WAS TOLD THAT THE LUG NUTS EXPANDED AND CANNOT BE REMOVED. THEREFORE I WOULD HAVE TO PAY TO HAVE 5 LUG NUTS REPLACED ON ALL 4 FACTORY INSTALLED TIRES IN ORDER TO GET A TIRE ROTATION. THE VEHICLE HAS GONE IN FOR TIMELY OIL CHANGES AND DID HAVE TIRE ROTATION DONE BY THE FARNEY FORD DEALERSHIP WITHIN THE PAST 15 MONTHS. WE DID PUT A COMPLAINT IN AND WAS ASSIGNED A CASE NUMBER FROM FORD. 5 DAYS LATER AND STILL NO RESPONSE. WHAT WILL HAPPEN IF I GET A FLAT AND CAN'T GET THE LUG NUTS OFF? WE LIVE IN A FARMING TOWN AND TRAVEL THROUGH BACK ROADS TO GET IN TO FRESNO, CA.
Source: NHTSA WEB SITE -
2018 FORD FUSION- NOVI, MI
ON 3/6/2020 WE TOOK VEHICLE IN TO DEALERSHIP. THEY PERFORMED OIL CHANGE AND REPROGRAMMED PCM DUE TO RECALL THAT WAS ISSUED ON MY VEHICLE. 2 DAYS LATER WE STARTED HAVING ISSUES WITH GAS MILEAGE SENSOR. DEALERSHIP TO US TO RESET. VEHICLE CONTINUE TO HAVE USSUES WARNING LIGHTS ARE ON, NOW WE HAVE PARASITIC DRAIN. CAR WONT START. WE HAVE GOTTEN JUMP START NEXT DAY VEHUCLE WONT START. WE WERE TOLD BATTERY IS GOOD. ISSUE IS WITH MODULE. I WENT THROUGH ON LAST FORD VEHICLE AND AFTER 4 REPAIRS, SPENDING OUT OF POCKET THOUSANDS OF DOLLARS THEY NEVER FIXED FORD FOCUS SO I PURCHASED FORD FUSION AND NOW THE EXACT SAME ISSUE. IT ALSO MAY LOUD SOUND DURING JUMP START. VEHICLE HAS BEEN DISABLED SINCE 3/27/2020.
Source: NHTSA WEB SITE