2010 FORD FUSION Complaints

I WAS TRAVELING AT 60 MPH AND THE LOST ALL POWER. I WAS IN THE MIDDLE OF THREE LANES SO IT PROVED DIFFICULT TO GET TO THE RIGHT BREAK DOWN LANE. I TURNED THE ENGINE OFF AND AFTER ABOUT TEN SECONDS I WAS ABLE TO RESTART THE ENGINE AND RETURN TO THE HIGHWAY. THE SAME PROBLEM OCCURRED AGAIN ABOUT A HALF A MILE FURTHER DOWN THE ROAD. ONCE AGAIN I TURNED THE ENGINE OFF AND RESTARTED IT. THE PROBLEM DID NOT HAPPEN AGAIN THAT DAY. I HAD THE PROBLEM LOOKED AT LATER THAT AFTERNOON AT A LOCAL FORD DEALER WHO DIAGNOSED IT AS A FAULTY THROTTLE BODY ASSEMBLY. THE CAR WAS 3,000 MILES OUT OF WARRANTY. FORD CORPORATE CUSTOMER SERVICE DID NOT FEEL THEY SHOULD PAY FOR THE REPAIR. THIS HAS OCCURRED TWICE IN THE PAST IN DECEMBER AND EACH TIME I WAS TRAVELING 60 MPH IN HEAVY TRAFFIC. THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT. SOMETHING NEEDS TO DONE. *TR

MY CAR IS A FORD FUSION BOUGHT IN MARCH 2010 WITH ONLY 33,400 MILES, STILL UNDER FULL WARRANTY. I WAS DRIVING IN CITY TRAFFIC, GOING ABOUT 50 MPH, WHEN MY ACCELERATOR STOP WORKING. THE WRENCH AND CHECK ENGINE LIGHT CAME ON AS WELL. I WAS ABLE TO COAST INTO A PARKING LOT SAFETY, THANK GOODNESS. WHEN I STARTED TO HIT MY BRAKES TO STOP, THE CAR JERKED A BIT LIKE IT DID NOT WANT TO STOP. I STOPPED, SHUT OFF THE ENGINE, AND IT STARTED BACK UP OK. NO LIGHTS ON THE DASH. I THEN PULLED OUT INTO TRAFFIC AGAIN AND NOT EVEN 5 MINS LATER, IT HAPPENED AGAIN. I COASTED INTO ANOTHER PARKING LOT, TURNED THE ENGINE OFF AND BACK ON. THIS TIME THE CHECK ENGINE LIGHT STAYED ON. THIS PROCEEDED TO HAPPEN 5 MORE TIMES BEFORE MAKING IT TO THE DEALERSHIP. THE DEALERSHIP SAID IT WAS DUE TO A DIRTY THROTTLE BODY AND THAT IT NEEDED CLEANING. I SPENT $250 TO CLEAN IT BECAUSE CLEANING IS NOT COVERED UNDER WARRANTY. TWO WEEKS LATER, I WAS ON THE INTERSTATE GOING ABOUT 75MPH WHEN THIS ALL HAPPENED AGAIN, THANK GOODNESS I WAS NOT IN HEAVY TRAFFIC OR I WOULD HAVE BEEN HIT FROM BEHIND. I WAS ABLE TO COAST OVER TO THE SHOULDER AND RESTART MY CAR. I DROVE IT STRAIGHT TO THE DEALERSHIP. THEY CALLED SOME HOTLINE AND WERE TOLD TO REPLACE THE THROTTLE BODY ALTOGETHER. I HAVE NOT HAD ANY PROBLEMS SINCE BUT I WISH I HAD KNOWN THIS EARLIER. I WAS TERRIFIED OF GETTING INTO AN ACCIDENT AND WISH FORD WOULD HAVE RECALLED IT BEFORE THIS HAPPENED. I PRAY THAT NO ONE IS KILLED BECAUSE OF THIS SIMPLE PART THAT SHOULD BE REPLACED ON ALL FUSIONS. *TR

I PURCHASED MY CAR ON 1/24/10. BEGINNING IN APRIL/MAY OF 2011 MY CAR BEGAN TO STALL WITHOUT WARNING. AT FIRST IT WOULD HAPPEN AT STOPLIGHTS. I BEGAN TO BRING IT TO THE DEALER WHO WAS UNABLE TO CAPTURE AN ERROR CODE OR REPLICATE THE ISSUE. THEY SENT ME AWAY. IT THEN ESCALATED TO STALLING UPHILL GOING 35 MPH ON A CURVY ONE LANE ROAD. AGAIN, BROUGHT IT BACK TO THE DEALER WITH THE SAME RESULT, NO ERROR CODE COULDN'T REPLICATE, SO NO FIX. AT THIS TIME I BEGAN TO INVESTIGATE ONLINE ONLY TO FIND NUMEROUS FORUMS OF OTHER 2010 FORD FUSION (SPORT AWD) OWNERS EXPERIENCING THE SAME SPONTANEOUS STALLING ISSUES. AGAIN, FORD SAID THEY DIDN'T KNOW HOW TO FIX BECAUSE NO ERROR AND COULDN'T REPLICATE. OVER THE PAST 3 YEARS WE HAVE BROUGHT THE VEHICLE IN 5 TIMES FOR THE SAME ISSUE (CURRENTLY AT DEALER NOW FOR THREE WEEKS). THIS STALLING ISSUE HAS HAPPENED AT STOPLIGHTS, GOING 35 MPH UPHILL AND 75 MPH ON THE FREEWAY. THERE IS NO WARNING EXCEPT THE CAR WILL JERK THEN THE ENGINE SHUTS OFF. WE HAVE BEEN LUCKY SO FAR THAT WE'VE BEEN ABLE TO PULL OFF THE ROAD WHILE AVOIDING AN ACCIDENT, BUT IT'S BEEN CLOSE SOMETIMES. IN DECEMBER 2012 I CONTACTED FORD DIRECTLY TO REQUEST A REPURCHASE OR REPLACEMENT. THEY HAVE DENIED MY CLAIM BECAUSE IT WAS NOT REPAIRED OR DIAGNOSED ENOUGH DURING A SET PERIOD OF TIME. I HAVE EXPRESSED REPEATEDLY TO THEM MY CONCERN NOT ONLY FOR THE SAFETY OF MY FAMILY BUT OF OTHER MOTORISTS ON THE ROAD AND ALL THOSE OTHER OWNERS EXPERIENCING THE EXACT SAME ISSUE. I AM BEYOND FRUSTRATED WITH FORD'S LACK OF CONCERN AND ACCOUNTABILITY FOR THIS ISSUE. I AM AFRAID TO DRIVE MY CAR, IT'S UNPREDICTABLE AND UNSAFE. THIS IS SERIOUS AND SOMEONE, SOMEDAY WILL GET INTO AN ACCIDENT WHETHER MINOR OR MAJOR. THE ISSUE IS IT CAN BE AVOIDED IF FORD WOULD ONLY STEP UP, OWN THE ISSUE AND PLACE THEIR CUSTOMERS SAFETY FIRST OVER PROFIT AND PROTECTING THEIR REPUTATION. PLEASE HELP! *TR

WHEN DRIVING DOWN THE INTERSTATE THE RPM'S DROP TO 0 WITH NO THROTTLE RESPONSE WITH TRYING TO ACCELERATE, THE WRENCH SYMBOL ILLUMINATES ON THE DASH. AT THE TIME OF THE THROTTLE FAILURE THERE WAS A SEMI TO MY RIGHT AND A SEMI BEHIND ME, WHICH MADE IT EXTREMELY DIFFICULT TO PULL TO THE RIGHT OF THE ROAD WHILE DECREASING SPEEDS. UPON PULLING OVER AND PUTTING THE CAR IN PARK AND SHUTTING OFF THE CAR THE CAR STARTS UP AS USUAL. *TR

TIRE VALVES ALL STARTED GIVING ME PROBLEMS. I WOULD WAKE UP TO FLAT TIRES EVERY MORNING. WHEN I WOULD FIX ONE, THE OTHER WOULD START LEAKING AIR AS WELL. I HAD TO CHANGE ALL FOUR OF THEM BECAUSE COINCIDENTALLY THEY WERE ALL LEAKING AIR. THE STAFF AT THE DEALERSHIP WERE ALSO TRYING TO BLAME ME SAYING THAT I MUST'VE HIT SOMETHING. IT'S NOT ME, IT'S THE CAR. *TR

TRANSMISSION STARTED GOING OUT AFTER ONLY TWO OR THREE MONTHS OF PURCHASING IT. I COULDN'T BELIEVE IT. FORD DEALERSHIP TOOK CARE OF IT. *TR

WHILE DRIVING IN THE MIDDLE LANE ON THE INTERSTATE AT 70 MPH, VEHICLE SUDDENLY LOST ACCELERATION, TACHOMETER STARTED GOING UP AND DOWN, AND CAR BECAME UNRESPONSIVE. WAS ABLE TO GET CAR OVER TO SHOULDER. TURNED CAR OFF, ATTEMPTED TO DRIVE AGAIN AND IMMEDIATELY STARTED THE SAME PROBLEM. I HAD TO GET THE CAR TOWED. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WAS NOT ABLE TO CHANGE LANES AS QUICKLY AS I DID. WAS TOLD BY DEALER THE THROTTLE DRIVE BODY NEEDED TO BE REPLACED. THE CAR HAS ONLY 23000 MILES. *TR

HAD 2 SEPARATE INCIDENTS, 1ST WAS DRIVING DOWN HIGHWAY GOING 70MPH WHEN CAR JERKED, CRUISE CONTROL DISENGAGED, LOST ACCELERATION, WRENCH SYMBOL APPEREAD ON DASH AND TRYING TO ACCELERATE MADE CAR JERK EVEN MORE. FORTUNATELY I WASNT ATTEMPTING TO PASS ANOTHER CAR. I PULLED OVER AND SHUT CAR OFF, READ MANUAL FOR WHAT THE SYMBOL MEANT THAN I STARTED CAR AND SYMBOL WAS GONE. I DECIDED TO GO AHEAD AND FINISH TRIP HOME AND EVERYTHING WAS FINE. NEXT DAY GOING TO LOCAL GROCERY STORE GOING ABOUT 10MPH HAD EXACT SAME THING HAPPEN. I JUST SPOKE WITH DEALERSHIP I BOUGHT CAR FROM AND ITS TO BE LOOKED AT TOMORROW. I HAD JUST BOUGHT THIS CAR 3WKS AGO, SO PRETTY DISAPPOINTED IN FORD AND PRAY THAT NOBODY GETS INJURED WITH THIS MECHANICAL ISSUE, I DEFINITELY WONT BE ALLOWING MY CHILD TO RIDE IN THE CAR UNTIL ITS COMPLETING REPAIRED, AND BY READING OTHER CONSUMERS ISSUES MAY BE NEVER. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE THROTTLE FAILED. THE CONTACT MERGED TO THE SHOULDER, POWERED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THERE WERE NO FAILURES HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 49,502.

MY FORD FUSION WAS PARKED IN THE PARKING LOT WHILE SHOPPING. TEMPERATURE APPROXIMATELY 15 DEGREES F. BEFORE GOING INTO THE STORE, I HAD SET THE PARKING BRAKE, AS THE CAR WAS PARKED ON A SLIGHT INCLINE. UPON EXITING THE STORE AND RESTARTING THE VEHICLE, I DISENGAGED THE PARKING BRAKE. HOWEVER, THE RIGHT REAR BRAKE DID NOT DISENGAGE. INSTEAD, A LOUD GRINDING SOUND OCCURRED. THE BRAKE EVENTUALLY DISENGAGED, BUT BY THIS TIME, THE BRAKE ROTOR WAS EXTREMELY HOT. THIS HAD OCCURRED ONE TIME PREVIOUSLY, ALSO ON A COLD DAY WHEN THE PARKING BRAKE WAS SET. THE VEHICLE WAS TAKEN INTO THE DEALERSHIP, AND THE DEALER CONFIRMED THAT THE RIGHT REAR ROTOR HAD OVERHEATED AND BEEN DAMAGED. PADS AND ROTORS WERE REPLACED. UPON PICKING THE CAR UP FROM THE DEALERSHIP, I DROVE APPROXIMATELY 3 MILES TO HOME, AND WHEN I EXITED THE CAR, THE RIGHT ROTOR WAS VERY HOT AND THE SMELL OF BURNING BRAKES WAS PRESENT IN THE GARAGE. THE LEFT ROTOR WAS COOL ENOUGH THAT I COULD PLACE A HAND ON IT FOR AN EXTENDED PERIOD OF TIME. I WAS UNABLE TO EVEN MOMENTARILY TOUCH THE RIGHT ROTOR. IN THIS PARTICULAR CASE, I HAD NOT ENGAGED THE PARKING BRAKE, AS THE VEHICLE WAS PICKED UP FROM THE DEALERSHIP AND THE PARKING BRAKE WAS NOT ENGAGED. VEHICLE HAD PREVIOUSLY HAD BRAKE PADS AND ROTORS REPLACED ONLY 13000 MILES PREVIOUSLY (38000 MILES) DUE TO EXCESSIVE REAR BRAKE PAD / ROTOR WEAR. *TR