2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- POWAY, CA
IN MARCH 2012 I HAD THE CAR SERVICED FOR A RECALL FOR DEFECTIVE WHEEL STUDS. AT THE TIME I HAD DISCOVERED A BROKEN OFF WHEEL STUD ON THE FRONT PASSENGER SIDE WHEEL. I HAD IT REPAIRED PER THE RECALL NOTICE AT PERRY FORD IN POWAY , CA WHICH WAS SUPPOSED TO SOLVE THE PROBLEM BY REPLACING THE LUG NUTS. NOW IN JANUARY OF 2013 I HAVE ANOTHER WHEEL STUD BROKEN OFF ON THE SAME WHEEL WHICH HAD BEEN SERVICED. THE RECALL WAS SUPPOSED TO REMEDY THE PROBLEM ON ALL WHEELS BY REPLACING THE LUG NUTS. IT HAS NOT RESOLVED THE PROBLEM AS I NOW HAVE ANOTHER WHEEL BOLT COMPLETELY SHEARED OFF AT THE WHEEL FOR NO APPARENT REASON. IT SEEMS REPLACING THE LUG NUTS IS NOT A SOLUTION AND THIS IS A VERY DANGEROUS CONDITION AS I HAVE NOW HAD TWO OF FIVE BOLTS BROKEN OFF ON ONE WHEEL. CLEARLY THE WHEEL STUDS NOT THE NUTS ARE DEFECTIVE AND REPLACING LUG NUTS DOES NOT RESOLVE THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- ERIE, PA
FIRST EVENT WAS WHILE EXITING A MALL PARKING LOT; STEPPED ON GAS PEDAL, AND INSTEAD OF ACCELERATING THE CAR SEEMED JUST ABOUT TO STALL. I GOT OFF TO THE SIDE OF THE ROAD, AND BEFORE SHUTTING OFF THE ENGINE NOTICED THE "WRENCH" SYMBOL ILLUMINATED ON THE INSTRUMENT CLUSTER. I WAITED A FEW MINUTES AND STARTED THE CAR, NOTING THE "WRENCH" WAS NO LONGER ON, PUT IT IN GEAR AND DROVE OFF. THE CAR RAN FINE UNTIL 12/28/12, WHEN WHILE TRAVELING AT APPROX 70MPH ON I-90 THE ENGINE BEGAN TO AGAIN DOWN SHIFT AND LOSE POWER. THE THIRD OCCURRENCE WAS THE MORNING OF 12/29/12; IN EACH ABOVE INCIDENT I WAS ABLE TO GET OFF THE TRAFFIC WAY, PARK, SHUT OFF THE CAR, RESTART IT AND DRIVE AWAY. THE WRENCH WAS ILLUMINATED EACH TIME. ON 01/03/13 MY CAR WAS SERVICED BY THE DEALER FROM WHERE I PURCHASED IT, AND THEY SAID THE PROBLEM WAS THE THROTTLE BODY. THEY HAD ONE IN STOCK AND REPLACED IT. KUDOS TO THEM, BUT, MORE THAN A LITTLE UNNERVING. AND IF IT WAS REPLACED WITH THE SAME STYLE UNIT, HOW DO I KNOW IT WON'T HAPPEN AGAIN, PERHAPS AT A MOST INOPPORTUNE TIME? AT THE TIME OF WRITING THIS I DON'T HAVE THE VIN AVAILABLE, HOWEVER, FWIW, THE BUILD DATE IS JUNE 2010. IT IS THE SEL AWD WITH THE V-6 ENGINE, 3.0L I BELIEVE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- BAHAMA, NC
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THREE ADDITIONAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND TECHNICIAN ADVISED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 02/11/14*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- ATHENS, IL
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING COMPUTER MODULE WAS RESET. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 132,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- CRESTWOOD, KY
WHILE TRAVELING AT 70MPH ON THE FREEWAY IN MY 2010 FORD FUSION SE (46,000 MILES), I FELT A BUMP AS IF WAS HIT FROM THE REAR OR THE TRANSMISSION LOCKED UP. THE WRENCH SYMBOL LIT UP. THE CAR LOST ALL ACCELERATION. I PULLED THE CAR OVER. WHILE PARKED ON THE EMERGENCY LANE THE CAR KEPT SURGING AND THE RPM BOUNCED BETWEEN 500 AND 1000 RPMS. I TURNED OFF THE CAR AND AFTER SEVERAL MINUTES I RESTARTED THE CAR AS IF THERE WERE NO ISSUES. APPROX. 8 MILES LATER STILL TRAVELING AT 70 MPH IT DID THE EXACT SAME THING AS BEFORE. THIS TIME WHEN RESTARTING, THE STARTER STAYED ENGAGED FOR APPROX 10 SECONDS AFTER RELEASING THE KEY. THE CAR HAD THE SAME STALLING ISSUE 12 MORE TIMES FOR THE NEXT 15 MILES TO MY HOME. I SPOKE TO THE DEALER, HE SAID IT IS A DEFECTIVE THROTTLE BODY AND NEEDS TO BE REPLACED. HE ACKNOWLEDGED IT IS A KNOWN ISSUE, BUT NOT A RECALL SO MY OUT OF WARRANTY COST WOULD BE AROUND $600. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED, IF THEY HAVEN'T ALREADY. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- FORT WORTH, TX
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AND DEPRESSED THE BRAKE PEDAL, WHICH ABNORMALLY TRAVELED TO THE FLOORBOARD. THE BRAKE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE AND SHUT THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE FAILURE RECURRED. THE CONTACT APPLIED THE EMERGENCY BRAKES AND SHUT THE ENGINE OFF A SECOND TIME. THE CONTACT RESTARTED THE VEHICLE AND DID NOT EXPERIENCE ANY FURTHER BRAKING ISSUES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- HIGHLAND BEACH, FL
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE WITH THE BRAKES DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED, JUMPED A CURB AND CRASHED INTO A STORE WINDOW. THE CONTACT SUSTAINED BRUISES TO THE BODY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VEHICLE WAS INSPECTED FOR SURGE ACCELERATION. IT WAS CONCLUDED THAT THE FAILURE WAS NOT CAUSED BY A MANUFACTURING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- MORRO BAY, CA
DRIVING AT 30 MPH, SLIDING CAR ICON APPEARED AND NOTICED A SLIGHT STIFFNESS IN STEERING. MADE IT HOME WITH NO FURTHER ISSUES. NEXT MORNING UPON STARTING CAR, I HAD NO POWER STEERING AT ALL. TWO DAYS LATER, POWER STEERING HAS NOT RETURNED, BUT THE 'SERVICE POWER STEERING NOW' INDICATOR LIGHT IS ON. DEALER IS TELLING ME NO HISTORY OF THIS TYPE OF INCIDENT. ALTHOUGH I HAVE FOUND IT ALL OVER THE INTERNET WITH 2010, 2011. AND 2012 FUSIONS AND ESCAPES. NHTSA, PLEASE HELP! *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- MUSCLE SHOALS, AL
WHEN THE WEATHER GETS BELOW FREEZING THE PARKING BRAKE FREEZES - YOU CAN RELEASE THE PARKING BRAKE WITH THE PARKING BRAKE HANDLE AND THE PARKING BRAKE WARNING LIGHT GOES OFF BUT THE PARKING BRAKE STAYS ENGAGED WITH THE DRIVER UNKNOWING THAT THE PARKING BRAKE DID NOT RELEASE. WHEN THIS HAPPENS THE DRIVER IS NOT AWARE OF THE PARKING BRAKE BEING ENGAGED UNTIL THE BRAKES GET SO HOT THAT SMOKE BEGINS TO POUR FROM THE REAR WHEELS WITH THE POSSIBILITY OF THIS CAUSING A FIRE FROM ALL THE HEAT. ALSO WHEN THE PARKING BRAKE DOES NOT RELEASE AND YOU APPLY THE BRAKES WHILE DRIVING THE VEHICLE THE BRAKES DO NOT RESPOND THE SAME AS WHEN THEY ARE APPLIED UNDER NORMAL DRIVING CONDITIONS. THIS PROBLEM HAS BEEN OCCURRING EVERY TIME THE WEATHER GETS BELOW FREEZING SINCE THE VEHICLE WAS BOUGHT NEW AND THE DEFECT HAS BEEN REPORTED TO THE LOCAL FORD SERVICE DEPARTMENT NUMEROUS TIMES WITH THEM MAKING AN EFFORT TO CORRECT THIS DEFECT BUT IT HAS NOT HELPED AND THE PROBLEM STILL EXIST. THIS VEHICLE IS IN NORTH ALABAMA WHERE THE WEATHER GETS COLD BUT NOT IN AN AREA IN THE NORTHERN STATES WHERE THE WEATHER IS MUCH COLDER. THIS PROBLEM HAPPENED AGAIN THIS MORNING AND THE LOW TEMPERATURE FOR THE NIGHT WAS 30 DEGREE F AND IT HAS NOT RAINED IN OVER A WEEK. I OWN THREE OTHER VEHICLES THAT ARE PARKED IN THE SAME AREA AS THIS VEHICLE THAT DO NOT HAVE ANY PROBLEM AS WITH THIS VEHICLE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- GORHAM, NH
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND WAS REPAIRED. AFTER THE RECALL REPAIRS, THE FRONT PASSENGER SIDE LUG NUTS FRACTURED THREE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS REPAIRED EACH TIME. THE APPROXIMATE FAILURE MILEAGE WAS 7,243.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE