2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - TERRE HAUTE, IN

    WHEN I STARTED THE CAR A NEW MESSAGE STATING "SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC" WHEN I STARTED THE ENGINE, A MESSAGE STATED "SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC" ON DASHBOARD. ELECTRICAL STEERING FAILED AND IT WAS HARD TO TURN. DEALER CAN NOT FIX IT. TRIED TO RESTART BUT PROBLEM STAYS. THIS IS A DANGEROUS SAFETY ISSUE AND MUST BE INVESTIGATED BY FORD IMMEDIATELY. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - PASCAGOULA, MS

    WAS DRIVING HOME FROM WORK AND THE CAR JUST STOPPED. UNABLE TO GET THE CAR TO START GETTING A WRENCH SHOWING LOOKED IN MANUAL SHOWS SOMETHING TO DO WITH THE THROTTLE. I AM OVER THE NEW CAR WARRANTY. I SPOKE TO THE DEALER AND THEY WERE AWARE OF THE ISSUES WITH THE FUSIONS. REPAIR COST OVER $500. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CINCINNATI , OH

    WRENCH LIGHT CAME ON AND CAR WENT FROM 35MPH TO COASTING. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN. WAITED A FEW MINUTES CAR STARTED UP AND I GAVE IT SOME GAS IT WENT FOR A FEW MINUTES AND THEN THE CAR SPUTTERED AND ALL THE LIGHTS CAME ON AND CAR STOPPED. WAS CLOSE TO FORD SERVICE CENTER, THEY JUST CALLED AND SAID THE THROTTLE BODY HAS GONE BAD. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SACRAMENTO, CA

    THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO. THE FIRST TIME WAS OCT. 22, 2012, THE SPEED AT TIME WAS 40MPH. SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - LOGANVILLE, GA

    I HAD NOT HAD ANY ISSUES WITH MY CAR, BUT I LEFT MY HOUSE TO DRIVE MY DAUGHTER TO TUMBLING WHICH WAS 7 MILES FROM MY HOUSE. I WAS ABOUT 3 MILES FROM MY HOME WHEN A WARNING SOUND AND THE LIGHTS ON MY DASHBOARD STATED CHECK POWER STEERING. I ASSUMED THAT I NEEDED POWER STEERING. I ARRIVED AT TUMBLING, PARKED FOR AN HOUR. WHEN I STARTED THE CAR A NEW MESSAGE WAS ON THE DASH STATING SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC. I PUT THE CAR IN REVERSE AND BACKED UP, BUT WHEN I TURNED THE STEERING WHEEL IT WAS LOCKED, I COULD BARELY MOVE THE WHEEL. I WAS BLOCKING THE TRAFFIC IN THE PARKING LOT AND HAD TO PULL FORWARD AND PARK. I TURNED THE CAR OFF AND ON AND RECEIVED THE SAME MESSAGE. THEREFORE I WAS STRANDED IN THE PARKING LOT. WE TOOK THE CAR TO A FORD SERVICE DEPT. THEY TOLD US THAT THIS IS AN ISSUE THAT THEY HAVE BEEN HAVING WITH FORD FUSIONS AS WELL AS OTHER FORDS BUT THERE WAS NO RECALL. I PAID FOR THEM TO PERFORM A DIAGNOSTIC TEST THE RESULTS WERE THAT THEY WOULD HAVE TO REPLACE THE STEERING PANEL FOR $1500 AND THE PART WAS ON BACK ORDER, BUT FIRST THEY RESET THE CODES, AND THE POWER STEERING WARNING WAS GONE THE CAR TEST DROVE AND DROVE HOME FINE. THE NEXT MORNING I LEFT TO TAKE MY DAUGHTERS TO SCHOOL AND THE SAME CYCLE OF EVENTS HAPPENED I WAS AFRAID TO TURN THE CAR OFF WHEN I DROPPED THEM OFF AT SCHOOL SO THAT I WOULD NOT BE STRANDED. I KEPT THE CAR ON AND DROVE THE CAR TO THE DEALERSHIP WHERE I PURCHASED THE CAR PAID AGAIN FOR A TEST AND WAS TOLD THE SAME THING. I TOLD THEM TO REPAIR THE CAR. I CALLED FORD CO. AND THEY TOLD ME THAT THEY WERE NOT AWARE OF THIS ISSUE AND ALTHOUGH I SAW NUMEROUS COMPLAINTS ON THE INTERNET THEY WERE NOT TRUE. MEANWHILE MY CAR IS READY AND I HAVE TO COME UP WITH 1500 FOR AN ISSUE THAT FORD KNOWS THEY ARE HAVING PROBLEMS WITH. I AM AFRAID MY CAR WILL HAVE PROBLEMS AGAIN, THIS IS A SAFETY ISSUE WHEN IT COMES TO STEERING. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - NEW ORLEANS, LA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO DRIVE IN REVERESE; HOWEVER THE STEERING WHEEL FAILED TO TURN. IMMEDIATELY SHE NOTICED THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WITH THE POWER STEERING MALFUNCTION. THE MECHANIC RECOMMENDED THE VEHICLE BE DIAGNOSED BY A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 64,848.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - ROANOKE, VA

    ENGINE SHUT DOWN TO VERY SLOW IDLE WHEN STARTING FROM INTERSECTION. BARELY ABLE TO GET VEHICLE OUT OF ROAD. THIS HAS NOW HAPPENED 4 TIMES,EACH TIME WHEN MOVING THRU INTERSECTION. THIS IS VERY DANGEROUS WHEN TRAFFIC IS APPROACHING FROM ALL DIRECTIONS. AFTER ENGINE HAS BEEN SHUT OFF A FEW MINUTES IT RUNS OK. IT HAPPENED TWICE ON THE FIRST OCCASION THEN RAN GOOD FOR 5 DAYS WHEN IT SHUT DOWN AGAIN,THEN RAN GOOD FOR 6 DAYS WHEN SHUT DOWN ONCE MORE .I SEE ON THE INTERNET THAT THIS IS HAPPENING TO LOTS OF OTHER FUSION OWNERS. IT'S JUST A MATTER OF TIME UNTIL SOMEONE IS CRASHED INTO BECAUSE OF THIS STALLING. THE PROBLEM SEEMS TO BE THE THROTTE BODY NEEDS REPLACING. I THINK FORD NEEDS TO RECALL THESE VEHICLES NOW BEFORE A TRAGEDY OCCURS. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SAN DIEGO, CA

    2010 FORD FUSION LOSES THROTTLE CONTROL. ENGINE NEARLY STALLS THEN BEGINS TO RATTLE VIOLENTLY. FORD DEALER SAYS THE THROTTLE BODY MUST BE REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BUSHNELL, IL

    THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - JOHNSON, TN

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE WOULD GO INTO SHUT DOWN MODE, JERK VIOLENTLY AND THEN SLOW THE VEHICLE DOWN 2 TO 3 MPH. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HIM THEY NEEDED TO DIAGNOSE THE FAILURE WITH THE THROTTLE BODY INJECTOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 52,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE