2012 FORD FUSION Complaints

The contact owns a 2012 Ford Fusion. The contact stated while driving the vehicle out of the parking lot at approximately 3 MPH, the power steering functionality was inoperable. The power steering assists failure warning light illuminated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 60,000

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 30 MPH, the electric power steering assist failure warning light illuminated and the vehicle lost power steering functionality. The vehicle was safely driven to the local dealer to be diagnosed. The contact stated that the power steering assist and the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

I have a 2012 Ford fusion and once again the power steering went out in my car and now I’m stranded trying to figure out a way to get home there was already a recall once on power steering‘s for this car well for this year of a car don’t know if it was mine or not because it says 04 recalled unfixed problems but obviously this car has power steering problems and now I’m paying $17,000 for a car that I can’t even drive because I can’t afford to have my car fixed thanks Ford should’ve known better than to buy one

AC does not work, the climate control module is the problem. when you switch the AC on it only blows heat. The fix would be a new climate control module.

The contact owns a 2012 Ford Fusion. The contact stated while driving 20 MPH and depressing the brake pedal, the vehicle failed to stop within a reasonable time. The contact stated no warning light was illuminated. The contact stated he was able to stop the vehicle after pumping the brake pedal. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed and the brake lines were flushed several times. The vehicle continued to experience the failure. The contact took the vehicle back for the third time and was informed that the rear and front brake calipers, the ABS hydraulic control unit (HCU), and the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

The contact owns a 2012 Ford Fusion. The contact stated that while operating the vehicle, there was a grinding sound coming from the steering column. Additionally, the steering wheel was very unstable and the vehicle did not immediately respond while turning the steering wheel in either direction. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact indicated that the vehicle was previously repaired under the NHTSA Campaign Number: 15V340000 (Steering) however, the failure reoccurred. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 80,000.

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While I was driving my 2012 Ford Fusion with my two children I lost power steering. Barely made it to side of busy road. The Service Advancetrac AND Power Steering Assist Message displayed AFTER losing power steering. After restarting the car power steering is back and no warning messages. Called local Ford dealer who did not see any recalls for issue or seem to know about this issue. Stated it "shouldn't" be an issue as the car is running like normal and scheduled appointment for a month away.

The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle jerked and was slow to accelerate. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 175,000.

Takata recall. The contact owns a 2012 Ford Fusion Hybrid. The contact checked her VIN online and discovered that her vehicle was included in NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.