2016 FORD FUSION Complaints

My vehicle has been maintained by the dealer and myself for the 87800 miles that have been put on it. I purchased the vehicle in August of 2016 brand new with 34 miles on it. The motor has a manufacturing defect, the block was built in the same plant (Hermosillo, HERMOSILLO, MEXICO)that other Ecoboost motors were built in that were recalled for the coolant leaking into cylinders via a "fix" which was cutting a channel between the cylinders on the deck of the long block between the cylinder walls, this compromised the integrity of the seal between the cylinder head and head gasket. This allowed coolant to leak into cylinder 4 of my vehicle. Ford has known about the issue for the last several years and continues to make these motors. The dealer I purchased the vehicle from wants $14,000 to replace the motor with a new long block but I would not feel comfortable having that done and would want a crate engine as the other components would now be compromised. I have spent $1200 on replacement coil packs and spark plugs, coolant and oil, all to treat the symptoms. In addition to Fords $260 diagnostic fee at the dealer for a known defect. Ford should not get away with bilking customers for $10,000 plus engine rebuilds - this would likely not last the same miles it has gone currently in my case.

This problem randomly occurred. My steering wheel stopped working & it took a severe amount of force to control the steering wheel. No prior problems with the vehicle

The contact owns a 2016 Ford Fusion. The contact stated that when he started the vehicle in the mornings he noticed that it would idle roughly and large amounts of white exhaust was issued from the exhaust pipe. The contact stated that the check engine light was illuminated. Additionally, the contact noted that the vehicle was consuming unusual amounts of coolant that required him to fill the coolant reservoir every week with approximately one quart of coolant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine cylinders. The contact was advised that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to manufacturer Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 96,000.

I have this car with a coolanat leak into the Cylinder causing a misfire resulting in fuel/oil in cylinder and white smoke coming from the exhaust. i keep on having codes pop up and my cabin smells like burnt oil my kids are smelling this on a daily basis its bad for their health i know Ford knows about this problem. if my car catches fire because of the oil problem whos responsible, I've changed out spark plugs. coils. fuel injectors. all sensors. an nothing seems to work. when i changed my oil it looks like oil is flooding my motor an covering my entire engine an leaking everywhere its also a road hazard

The transmission jerks sometimes between 1 and 3 gear. It was slipping a little in second gear. That issue only happened one time but for the most part it’s a hard shift on a regular basis between 1 and 3 gear.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the hood. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended. In addition, the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,100.

The contact owns a 2016 Ford Fusion. The contact stated that the steering wheel was very loose. The contact spoke with the dealer where and it was confirmed that the vehicle was included in two recalls not related to the steering. The dealer confirmed that the failure experienced was related to NHTSA Campaign Numbers: 19V632000 (Steering) and 18V167000 (Steering) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recalls. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 143,910.

I went to pick my daughter up from school as usual and the brakes would not work when I tried to stop in the turn loop. It caused me to crash the side of the car into a cement light post.

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak in cylinder #4 and it was determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the engine had previously been replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.