2018 FORD FUSION Complaints

PASSENGER REAR SEAT BELT LATCH NOT ALLOWING SEATBELT TO LATCH, HAVE TO TRY SEVERAL TIMES BEFORE LATCH WILL WORK, THIS IS USUALLY WHEN THE VEHICLE IS PARKED AND NOT IN MOTION

AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.

CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.

I STARTED LOSING COOLANT AS A I DROVE WITHOUT ANY VISIBLE LEAKS AROUND THE ENGINE OR COOLING SYSTEM. I DECIDED TO TAKE THE VEHICLE IN TO MY DEALER ONLY TO FIND OUT THAT THE COOLANT IS LEAKING INTERNALLY AND THAT THE DEALER IS VERY USED TO SEEING THIS ISSUE ON 2018 AND 2019 FORD FUSIONS. THEY TOLD ME THAT THEY WILL NEED TO REPLACE THE ENTIRE ENGINE. THANKFULLY IT'S UNDER WARRANTY. IF THIS IS SUCH A COMMON ISSUE THAT THE DEALER IS AWARE OF IT AS SOON AS I BRING IN THE VEHICLE, WHY IS THERE NO RECALL ON THIS ISSUE? THEY ARE WARRANTING THE REPLACEMENT PARTS AND LABOR...SO I'M ASSUMING THEY HAVE FIXED THE ISSUE.

TL* THE CONTACT OWNED A 2018 FORD FUSION HYBRID. WHILE THE CONTACT WAS ENTERING THE HIGHWAY ON RAMP AT 45 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE. THE CONTACT JERKED THE STEERING WHEEL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL TO AVOID THE OTHER VEHICLE; HOWEVER, THE WHEELS SEIZED. AS A RESULT, THE CONTACT'S VEHICLE DROVE OFF ROAD, OVER A CURB, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A FEW DAYS PRIOR TO THE CRASH, THE CONTACT HEARD A GRINDING NOISE WHEN TURNING THE STEERING WHEEL. THE CONTACT FOUND AN UNKNOWN RECALL REGARDING A STEERING COLUMN BOLT, WHICH AFFECTED THE 2014-2018 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 19,878.

WHILE DRIVING ON I-95 IN EXTREMELY HEAVY TRAFFIC THE 2018 FORD FUSION SUDDENLY DECELERATED AND INDICATING LIGHTS CAME ON. IT WAS HARROWING AND EXTREMELY DANGEROUS TO NAVIGATE THE DISABLED VEHICLE. THE FORD DEALER STATES THE THROTTLE BODY NEEDS TO BE REPLACED. THIS IS INTERESTING SINCE, THE CAR IS ONLY SIX MONTHS OLD. ADDITIONALLY, THIS IS A KNOWN ON OTHER (OLDER) FORD MODELS WHICH MAKES ME SUSPECT THEY ARE USING KNOWN DEFECTIVE PARTS.

THE DIAL ON THE COUNCIL (INTERIOR) FOR CHANGING, ENGAGING THE GEARS IS PRICKING MY FINGERS. I HAVE CUTS AND LIFTED SKIN WHERE THE DIAL HAS CAUGHT MY FINGERTIPS WHEN USING (TURNING) THE DIAL TO ENGAGE. THE METAL OR MATERIAL IT'S MADE OF IS POKING OUT IN SOME AREAS NEAR THE BOTTOM EDGE. I TOOK MY CAR INTO THE FORD STORE IN MORGAN HILL, CA. AND NOTHING WAS OR COULD BE DONE TO CORRECT THE PROBLEM. THIS OCCURS EVERY TIME I DRIVE MY CAR.

THE RIMS AND MICHELIN ENERGY SAVERS TIRES ARE UNSAFE; TWICE I HAVE TO REPLACE DUE TO SIMPLE ISSUES SUCH AS BUMPING SLIDING OVER THE MEDIAN AT SLOW SPEED AND BACKING UP, TO GET OFF FROM IT. THE LOW PROFILE AND SKINNY WALLS, NO SPARE FOR HYBRID, ARE UNSAFE!

THE WIPERS ON THE 2018 FORD FUSION ARE INCREDIBLY SLOW EVEN AT THE HIGHEST SPEED SETTING. EVEN IN MODERATE RAIN THE HIGHEST SPEED WILL NOT CLEAR THE WINDSHIELD FAST ENOUGH. IN A HEAVY DOWNPOUR EVEN ON CITY SURFACE STREETS (35MPH) THE WINDSHIELD BARELY GETS CLEARED, YOU MAY HAVE A TENTH OF A SECOND TO LOOK THROUGH A POINT OF THE WINDSHIELD TO SEE IN FRONT OF YOU BEFORE IT GETS COVERED IN RAIN AGAIN, THEN HAVE TO WAIT OVER A SECOND BEFORE THE WIPER ARM COMES BACK TO CLEAR THE AREA. THE HIGHEST SPEED ON THIS CAR IS COMPARABLE TO THE LOW SPEED SETTING ON MY F250 WHICH IS ADEQUATE FOR LIGHT CONSTANT RAIN.

WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE INFOTAINMENT SCREEN SYSTEM AND THE DASH CONSOLE DIALS ALL WENT COMPLETELY DARK. THE VEHICLE IMMEDIATELY SHUT DOWN WITH NO POWER IN THE MIDDLE OF THE ROAD. THE VEHICLE WOULD NOT START UP AGAIN. HOW CAN A VEHICLE BE DRIVING DOWN THE ROAD AND SUDDENLY AND WITHOUT WARNING GO "DARK" AND SHUT DOWN AND CANNOT BE START UP AGAIN? MULTIPLE CARS (MUCH OLDER CARS) HAD TO SWERVE AROUND MY BRAND NEW 2018 FORD FUSION ENERGI PLUG IN. THE VEHICLE IS AT THE DEALER AND IT IS AWAITING DIAGNOSTIC TESTING AND REPAIRS.