2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - CAPE CORAL , FL

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH MICHELIN ENERGY SAVER A/S GREEN X TIRES, SIZE 225/50/17. THE CONTACT NOTICED THAT ALL FOUR TIRES EXHIBITED NUMEROUS CRACKS AND WERE COMPLETELY DRY ROTTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE NOT UNDER WARRANTY. THE FOUR TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - GREAT NECK, NY

    WHILE DRIVING ON THE HIGHWAY AT ABOUT 40 MPH THE CAR STALLED. ALL POWER WENT OFF BUT THE ELECTRICITY STAYED ON. I ROLLED TO THE SIDE AND WAS ABLE TO RESTART AFTER 2-3 TRIES. THE SAME THING HAPPENED WHEN I PULLED OUT OF MY DRIVEWAY THE SAME DAY. FORD REBUILT MY TRANSMISSION AND GAVE ME A NEW THROTTLE BODY. THE CAR RAN ROUGHLY THE OTHER DAY THE ENGINE LIGHT CAME ON BUT IT DIDN'T STALL. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CHICAGO, IL

    WHILE DRIVING MY CAR ON THE EXPRESSWAY THE WRENCH LIGHT TURNED ON FOLLOWED BY THE CHECK ENGINE LIGHT. THE CAR STARTED REDUCING SPEED EVEN THOUGH I WAS PRESSING THE GAS. I PULLED OVER TO THE SIDE AND THE CAR STARTED SHAKING. I HAD AN OBD II MACHINE IN MY CAR AT THE TIME AND RAN A DIAGNOSTIC. CHECK ENGINE CODE P2111 CAME UP. AFTER RESEARCHING THE CODE IT SAYS IT HAS TO DO WITH THE THROTTLE BODY. I ALSO NOTICED THAT THERE ARE SO MANY DISCUSSION FORUMS OUT THERE WITH PEOPLE WHO ARE HAVING THE SAME ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - WESTLAND, MI

    WHLE DRIVING MY 2010 FORD FUSION, THE CAR WILL JUST STALL AND CUT OFF WHILE DRIVING WITH NO WARNING, THE ENGINE LIGHT AND THE WRENCH LIGHT COMES ON, I WILL TURN OFF THE CAR, WAIT A FEW MINUTES AND IT WILL RESTART, THIS HAPPENS CONSISTANTLY SOMETIMES AS MUCH AS 4 TIMES A DAY, THIS IS DEFINITIELY A SAFETY ISSUE BECAUSE ONE TIME WHEN THE CAR STALLED, I WAS ALMOST HIT FROM BEHIND. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CINCINNATI, OH

    ON A TYPICAL GOOD WEATHER DAY I WAS DRIVING AROUND RUNNING SOME ERRANDS IN THE CITY. SHORTLY AFTER I STARTED THE CAR GOING AT A CITY TRAFFIC RATE OF SPEED...APPROX 35-40MPH...I GOT APPROXIMATELY 5MILES OUT AND THE CAR BEGAN TO SLOW DOWN,AND A WRENCH SIGN APPEARED. EVEN WITH MY FOOT ON THE ACCELERATOR, I COULD NOT ACCELERATE, AND WENT TO PULL OFF TO THE SIDE OF THE RODE WHICH I WAS BARELY ABLE TO DO. ONCE I WAS FULLY OUT OF THE ROAD, I PUT THE CAR IN PARK, AND BEFORE I COULD SHUT THE CAR OFF, IT BEGAN TO SHAKE/ VIBRATE. I TURNED THE CAR OFF AND LET IT SIT A COUPLE MINUTES AND I PROCEEDED TO START THE CAR UP, WHICH IT DID SO LIKE THE DAY I BOUGHT IT, AND THE WRENCH SIGN WENT AWAY. I PROCEEDED TO MY FIRST DESTINATION WITH OUT ANY PROBLEMS. I LEFT MY DESTINATION AND PROCEEDED TO MY NEXT...I GOT ABOUT 3MILES OUT AND THE CAR DID, AND SHOWED THE SAME THING. SO AS I DECIDED TO JUST HEAD HOME WHICH WAS NO MORE THAN 10 MILES AWAY, THE CAR DID THE SAME THING 5 MORE TIMES AND THE CHECK ENGINE LIGHT CAME ON!!!!! I AM NOW HOME AND AFRAID TO DRIVE ANYWHERE. I GOT ONLINE TO SEE WHAT IT COULD POSSIBLY BE, AND I HAVE NOT BEEN ABLE TO CALL A MECHANIC BECAUSE IT IS OF COURSE A HOLIDAY WEEKEND!!! *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CHATSWORTH, GA

    FOR SEVERAL WEEKS I'VE BEEN NOTICING A SPUTTER/VIBRATION WHEN IN IDLE OR PARK. THIS HAS ONLY HAPPENED INTERMITTENTLY. THIS MORNING, WHILE DRIVING TO WORK AT APPROXIMATELY 65 MPH, CAR SUDDENLY BEGINS TO LOSE POWER AND SURGE/VIBRATE/SPUTTER AND I NOTICE THE WRENCH LIGHT ILLUMINATED. I'M COMPLETELY UNABLE TO ACCELERATE AND ALL I CAN DO IS COAST TO A STOP ON THE SHOULDER OF THE (VERY BUSY) HIGHWAY. AFTER SHUTTING THE CAR OFF AND SITTING FOR ABOUT 15 MINUTES I'M ABLE TO RESTART THE CAR WITH NO INDICATION THERE WAS EVER A PROBLEM. THE CAR IS RUNNING SMOOTHLY AND WRENCH LIGHT IS OFF. I DROVE IT TO THE NEAREST DEALER'S SERVICE DEPARTMENT WHERE I LEFT IT FOR INSPECTION. AS USUAL, I HAD TO CALL THE SERVICE DEPARTMENT FOR AN UPDATE AND WAS TOLD THAT THE CAR WAS NOT "ACTING UP" AND EVERYTHING SEEMED TO BE FINE. THEY DID AGREE TO KEEP IT FOR ANOTHER ROUND OF INSPECTIONS FOR THE NEXT DAY OR SO BUT I SUSPECT I'LL GET THE SAME RESPONSE. AFTER DOING SOME LIGHT RESEARCH, I'VE DISCOVERED THAT THIS IS A VERY COMMON ISSUE WITH THE FUSIONS BUT THERE IS NO RECALL OR TSB ADDRESSING IT. I'VE READ POST AFTER POST AFTER POST WRITTEN BY INFURIATED FUSION OWNERS ABOUT THIS PROBLEM. IT'S TIME FOR FORD TO OWN UP TO THIS, GET A SOLUTION, AND SEND OUT THE RECALL NOTICES!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - IRVINE, CA

    2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM *TGW THE CONSUMER STATED IN FEB 2010, FORD ISSUED A CUSTOMER SATISFACTION PROGRAM RECALL TO REPROGRAM THE BRAKE SYSTEM. UNFORTUNATELY, THE GENERAL RECALL DID NOT CORRECT THE MALFUNCTION WITH HIS PARTICULAR VEHICLE. SINCE THAT TIME, HE HAS CONTINUED TO EXPERIENCE THE PROBLEM THAT PROMPTED THE RECALL. THE MALFUNCTION OCCURRED RANDOMLY AND WITH NO WARNING. THERE WERE TIMES, WHERE THE VEHICLE HAD BEEN DRIVEN FOR MONTHS, WITH NO PROBLEM. BUT, THEN WITHOUT WARNING, THE MALFUNCTION WOULD OCCUR AGAIN. ACCORDING TO FORD, THE BRAKE SYSTEM SOFTWARE MAY UNNECESSARILY CAUSE THE REGENERATIVE BRAKE SYSTEM TO TRANSITION TO CONVENTIONAL BRAKES, IF THAT OCCURS THE RED BRAKE WARNING LAMP WILL ILLUMINATE, THE MESSAGE CHECK BRAKE SYSTEM WILL APPEAR AND A WARNING CHIME WILL SOUND. THE CONSUMER STATED WHEN THE ISSUE DID OCCUR, AT TIMES HE WAS ABLE TO STOP THE VEHICLE, TURN IT OFF AND RE-START IT; OTHER TIMES HE WOULD HAVE TO LET THE VEHICLE SIT FOR AN HOUR OR MORE.

    Source: CONSUMER LETTER
  • 2010 FORD FUSION
    - KANSAS CITY, MO

    ON A ROUTINE DRIVE HOME FROM WORK, I EXITED THE HIGHWAY AND NOTICED MY RPMS FALLING FASTER THAN WHAT I WAS CONTROLLING WITH THE BRAKE. CAR WAS LOSING SPEED QUICKLY WITH NO RPMS TO ACCELERATE IT FORWARD TO A SAFE STOPPING POINT. WAS ABLE TO PULL INTO A GAS STATION RIGHT OFF HIGHWAY, BUT BARELY AS CAR WAS APPARENTLY ENTERING LIMITED POWER MODE (DETERMINED VIA OWNERS MANUAL). UPON PLACING CAR INTO CAR, DASHBOARD WRENCH LIGHT ILLUMINATED. I THEN TURNED THE CAR OFF, SAT A MINUTE, RESTARTED CAR AND EVERYTHING WAS FINE. WITHIN THE COURSE OF THE NEXT 10 MINUTES, THE SAME THING OCCURRED 3 MORE TIMES AND CHECK ENGINE LIGHT ILLUMINATED. SINCE THE FIRST TIME, THIS HAS OCCURRED A TOTAL OF 6 TIMES WHILE IN MOTION WITH RISK OF CAUSING A WRECK DUE TO LACK OF CONTROL TO NOT CAUSE CAR TO STOP ABRUPTLY IN MIDDLE OF ROAD. SHAKING HAS OCCURRED IN 4 OF THE 6 OCCURRENCES AND CAR JUST PUTTERS OUT UNTIL IT IS SHUT OFF. DETERMINATION DUE TO CODES READ IS THE THROTTLE BOTTLE- AN ELECTRICAL ISSUE. WHILE THE LIMITED POWER MODE MAY BE A SAFETY FEATURE, ITS INTERACTION WITH THE THROTTLE BODY/IDLE ISSUES POSES A POTENTIAL THREAT. THE ELECTRICAL ISSUE THAT THROTTLE BODIES ARE EXPERIENCING WITHIN THIS MAKE/MODEL NEEDS TO BE RECALLED AND TAKEN CARE OFF EFFECTIVELY AND EFFICIENTLY BY FORD. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SPANAWAY, WA

    TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER IN ORDER TO RESTART THE VEHICLE. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO BRING THE VEHICLE IN TO RUN A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER. IN ADDITION, THE CONTACT STATED THAT VEHICLE WOULD NOT MOVE WHEN IT WAS SHIFTED IN DRIVE OR REVERSE. THE FAILURE MILEAGE WAS 46,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - SANTA MONICA, CA

    I HAD BEEN DRIVING ON A SURFACE STREET FOR ABOUT 1 MILE AFTER COMING OFF A HIGHWAY. THE CAR HAD COME TO A STOP AT LEAST TWICE AT TRAFFIC LIGHTS. I WAS COASTING (FOOT NOT ON BRAKE OR ACCELERATOR) WHEN THE CAR ACCELERATED ON ITS OWN FROM ~30 MPH AS IF THE CRUISE CONTROL (CC) HAD BEEN ACTIVATED. I TOUCHED THE BRAKE AS QUICKLY AS POSSIBLE (PROBABLY < 1SEC OF ACCELERATION) AND CONDITIONS RETURNED TO NORMAL. LOOKING AT THE DASH, I NOTED THAT THE CC MASTER SWITCH WAS ON, BUT CC WAS NOT ACTIVE BEFORE ACCELERATION EVENT OR AFTER BRAKING. STATE DURING ACCELERATION IS UNKNOWN. MY FINGERS WERE NOWHERE NEAR THE CC BUTTONS (OR ANY OTHER STEERING WHEEL BUTTONS) WHEN THE EVENT OCCURED. PRIOR TO THE EVENT: I WAS ON A HIGHWAY TRAVELING ABOUT 60-65 MPH WITH CC ON AND ACTIVE. WHEN CC IS ACTIVE, I ALWAYS KEEP A THUMB ON THE CANCEL/RESUME BUTTON. TRAFFIC SLOWED AND I BRAKED, THEN HIT C/R (TURNING CC BACK TO ACTIVE -- MY ERROR). I IMMEDIATELY NOTICED THE ERROR AND SET THE CC BACK TO INACTIVE (EITHER BY BRAKE OR CANCEL, I CAN'T RECALL). CC WAS LEFT IN ITS MASTER-ON/INACTIVE STATE WHEN I CAME OFF THE HIGHWAY WITH ACTIVE VELOCITY SET SOMEWHERE IN THE 60-65 MPH RANGE. THIS WAS THE STATE OF THE CC SYSTEM WHEN THE ABOVE DESCRIBED EVENT OCCURED. *TR

    Source: NHTSA WEB SITE