2010 FORD FUSION Complaints

I WAS PULLING MY 2010 FORD FUSION HYBRID INTO A PARKING SPACE AT ABOUT 3 MPH AND THE CAR SUDDENLY SURGED FORWARD. TO AVOID IMPACT INTO THE CAR IN FRONT OF ME, I TURNED THE CAR INTO A PARKING BLOCK NEXT TO MY PARKING SPACE. AS I DID THIS, I JAMMED ON THE BRAKE, PUT IT IN PARK AND TURNED IT OFF. DAMAGE TO FRONT BUMPER AND CASING IN FRONT OF TIRE FROM HITTING THE PARKING BLOCK. DROVE TO DEALERSHIP WITH NO PROBLEMS. DIAGNOSTICS REVEALED NOTHING. CONTACTED FORD CORP. ABOUT THE INCIDENT AND WILL AWAIT TO SEE IF THEY WILL COVER DAMAGES TO MY VEHICLE. *TR

I WAS DRIVING DOWN THE HIGHWAY WHEN I NOTICED THAT I COULD NO LONGER ACCELERATE. I COASTED TO A STOP, THE CAR SHAKING AS IT CAME TO A STOP. I PLACED THE CAR IN PARK, TURNED THE CAR OFF, AND RESTARTED. IT STARTED UP FINE, AND THEN IT HAPPENED AGAIN ABOUT 10 MINUTES LATER. AFTER A MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM, I THOUGHT IT WAS PERHAPS "BAD GAS" AND MOVED ON. TWO WEEKS LATER, IT HAPPENED TWICE, ONCE STOPPING ME IN THE MIDDLE OF A BUSY INTERSECTION (BECAUSE THIS TIME I WASN'T GOING 60MPH THIS TIME). THE DIAGNOSIS FROM FORD: A FAULTY THROTTLE BODY SENSOR. THE CAR IS BARELY THREE YEARS OLD, IT HAS A SIGNIFICANT DEFECT (NOT CAUSED BY WEAR-AND-TEAR OR USER-ERROR), BUT IT IS NOT COVERED UNDER THEIR WARRANTY. THE MECHANIC AT FORD SAYS THAT THEY SEE A LOT OF THESE SITUATIONS. THEY ARE GROSSLY NEGLIGENT IN NOT WARNING FAMILIES AND OFFERING TO FIX THEIR MISTAKES BY REPLACING THE BAD THROTTLE BODY COMPONENTS. *TR

LUG NUT RECALL IS NOT AN EFFECTIVE SOLUTION. THIS CAR HAD A LUG SHEAR IN 2011. I HAD MERIDIAN FORD PERFORM THE RECALL SERVICE JAN. 26TH OF 2012. MID AUG OF 2012 I NOTICED ANOTHER LUG HAD SHEARED. NO ONE HAS TOUCHED/TIGHTENED THE LUG NUTS. THE PROCESS OF SIMPLY REPLACING LUG NUTS AND THE ALREADY SHEARED LUGS IS NOT EFFECTIVE. IT IS JUST A MATTER OF TIME UNTIL ALL OF THOSE LUGS ARE STRESSED TO THE POINT OF SHEARING. I CAN NOT GET THE FORD DEALER TO DO ANYTHING OTHER THAN REPLACE THE SHEARED LUG. I AM AFRAID TO DRIVE THIS CAR AS IT IS NOT SAFE AND THE WHEELS MAY SEPARATE AT ANY TIME. I'D LIKE TO KNOW WHAT COURSE OF ACTION TO TAKE NEXT? *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE BECAUSE ONE OF THE BENEFITS STATED IN THE OWNER'S MANUAL WAS THAT THE VEHICLE COULD BE TOWED WITH FOUR WHEELS TOUCHING THE PAVEMENT. THE CONTACT STATED THAT THE VEHICLE WAS TOWED AND AS A RESULT, DESTROYED THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 09/26/12*LJ THE COSUMER STATED FORD OFFERED TO PAY 1/3 THE REPPAIRS ALONG WITH THE DEALER AND THEE OWNER. THE CONSUMER TRADED TO THE VEHICLE IN SINCE THE VEHICLE WAS NOT 4 WHEEL TOWABLE. UPDATED 09/27/2012 *JS

ON 8/19/12, WE WERE TRAVELING ON I-96 IN THE LEFT LANE AT 70 MPH WHEN THE CAR SUDDENLY LOST POWER AND I COULD BARELY DRIVE TO THE RIGHT SHOULDER. THE MOTOR SPUTTERED AND SEEMINGLY TRY TO DIE. THE WRENCH LIGHT CAME ON. I TURNED OFF THE MOTOR, CALLED FOR HELP, WHEN HELP ARRIVED, THE TECHNICIAN ASKED ME TO START THE CAR. IT STARTED. MY WIFE AND I WERE ABLE TO GET HOME. ON 8/20/12, I TOOK IT TO A FORD DEALER TO GET THE MATTER CHECKED AS WELL AS GET AN OIL CHANGE. THE DEALER "SCOPED" THE COMPUTER AND COULD FIND NOTHING WRONG. THIS EVENING, 8/20/12, I WAS DRIVING AT 35 MILES AN HOUR WHEN THERE WAS A LURCH AND I LOST POWER. I COULD NOT ACCELERATE SO I TURNED OFF THE IGNITION, WAITED A FEW SECONDS, AND TURNED ON THE MOTOR. I WAS ABLE TO DRIVE HOME. I'VE CHECKED A WEBSITE THAT INDICATES THERE HAVE BEEN QUITE A FEW OTHER PROBLEMS ALONG THE SAME LINES AS I EXPERIENCED. I WILL TAKE THE CAR BACK TO THE DEALER FOR A CHECK AGAIN BUT BASED UPON WHAT I READ ABOUT OTHER COMPLAINTS, I DOUBT IF THE DEALER WILL FIGURE OUT THE ISSUE. THIS IS A VERY DANGEROUS SITUATION PARTICULARLY WHILE DRIVING ON A FREEWAY AT 70 MPH AND LOSING TOTAL POWER. HAD WE NOT BEEN DRIVING ON A SUNDAY WHEN TRAFFIC WAS RELATIVELY LIGHT, WE WOULD UNDOUBTEDLY HAVE BEEN IN A SERIOUS ACCIDENT. *TR

LEAVING FROM WORK ON FRIDAY AFTERNOON, MY 2010 FORD FUSION LOST POWER AS I PULL OUT OF THE PARKING LOT, IT SLOWED DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. THE ENGINE WAS VIBRATING BAD AND THE ENGINE WOULD NOT REV UP. I ROLL INTO A PARKING LOT AND SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AFTER A MINUTE AND IT RAN FINE. THIS HAPPENS TWO MORE TIMES IN 30 MINUTES ON MY WAY TO THE DEALER. THEY KNEW EXACTLY WHAT THE PROBLEM WAS THEY SAID IT IS A VERY COMMON PROBLEM WITH THIS CAR. I WAS LUCKILY TO NOT GET REAR ENDED THE 3 TIMES IN 30 MINUTES IT LOST POWER. THE DEALER SAYS IT IS NOT COVERED UNDER WARRANTY. THAT'S STUPID THAT FORD WOULD NOT COVER THE COST TO FIX THEIR MECHANICAL DEFECTS, THIS IS A DESIGN DEFECT AS THERE ARE MANY COMPLAINTS FILED FOR THIS DEFECT. THIS SHOULD BE PART OF THE POWERTRAIN WARRANTY. LOOKS LIKE NO 2013 F-150 IS IN MY FUTURE PLANS SINCE I WAS GOING THE BUY ONE. DO THE RIGHT THING FORD. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND BECAME INOPERABLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO FILE A SAFETY COMPLAINT AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.

RETURNING TO TN FROM VACATION IN FL ON 7/15/12. TRAVELING BEFORE BIRMINGHAM, AL - HEARD A LOUD BOOM SOUND (LIKE A TIRE BLOW OUT), THEN HEARD A ROAR. AS WE SIGNALED TO MOVE FROM THE FAST LANE TO THE EMERGENCY LANE - FLAMES WERE OVER THE BACK WINDOW OF THE CAR. BY THE TIME THAT WE REACHED THE EMERGENCY LANE, THE ENTIRE CAR WAS ENGULFED IN FLAMES BOTH INSIDE AND OUTSIDE. THE CAR WAS ENTIRELY ENGULFED IN FLAMES WITHIN 10 TO 20 SECONDS. I HAD PURCHASED THE CAR FROM MOSS MOTOR COMPANY IN SOUTH PITTSBURGH, TN ON 6/4/12. THE CAR HAD ISSUES WITHIN TWO WEEKS THAT REQUIRED THE CAR TO BE TOWED BACK TO THE DEALER FOR POWERTRAIN ISSUE. DEALER DID NOT SHARE THE TICKET WITH ME ON REPAIRS THAT WERE COMPLETED TWO WEEKS BEFORE THE CAR EXPLODED. BUT THEY KEPT THE CAR FOR OVER ONE WEEK TO FIX THE ISSUE THAT CAUSED IT TO STOP PULLING WHILE DRIVING. THIS WAS THE FIRST LONG TRIP THAT I HAD TAKEN IN THE CAR. MY TWO PASSENGERS EXPERIENCED MILD BURNS BUT WE LOST ALL PERSONAL ITEMS IN THE CAR DUE TO THE SPEED THAT THE CAR BURNED. ALABAMA HIGHWAY PATROL WORKED THE EXPLOSION AND FIRE DEPARTMENT HAD TO WORK THE FIRE. STATE FARM ASSURED ME THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FIRE BUT HAS JUST INFORMED ME THAT THEY DID NOT DO A THOROUGH INVESTIGATION. I HAVE WITNESS NAMES AND CONTACT INFORMATION AS WELL AS PHOTOGRAPHS THAT THEY TOOK AS THE CAR BURNED IF NEEDED. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 59,000. THE FAILURE MILEAGE WAS 55,000.

WHILE DRIVING ENGINE CUT OUT CAUSING THE CAR TO STALL IN TRAFFIC. I BROUGHT THE CAR TO THE FORD DEALERSHIP AND IT WAS DIAGNOSED AS A FAULTY FUEL INJECTOR #2. SAME ISSUE HAPPENED APPROXIMATELY 5000 MILES LATER THEN AGAIN 10000 MILES LATER. EACH TIME THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP. *TR