2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - GARLAND, TX

    I HAD JUST SCHEDULE TO DO MY 75K MAINTENANCE ON 7/27/12, WHICH I DID. THE DAY BEFORE I HAD DRIVEN HOME FROM WORK AND MY CAR GOES INTO LOW RPM'S, AND THE THROTTLE STOPS WORKING BUT THE CAR IS STILL ON! I IMMEDIATELY PUT ON MY HAZARDS IN RUSH HOUR TRAFFIC HOPING I CAN FIND A SHOULDER IN A CONSTRUCTION ZONE. AN 18 WHEELER NEARLY KNOCKED ME OFF A BRIDGE WHEN I WAS DRIFTING TO SAFETY AT 15MPH. I TURNED OFF THE IGNITION AS THE CAR IDLES AT 700 RPM'S. I START IT UP AGAIN AND I AM ABLE TO DRIVE. IN TWO DAYS IT HAS HAPPEN ONCE AGAIN, AND NOW MY AVERAGE MILES PER GALLON HAS GONE DOWN FROM 27.4MPG TO 19/20 MPG!!! WHERE IS THE RECALL...TOO COMMON OF AN ISSUE FOR A MOTOR TREND CAR OF THE YEAR!!! *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - CULPEPER, VA

    MY 2010 FORD FUSION V6 SEL SURGED, SHOOK VIOLENTLY AND STALLED OUT. A LIGHT SHAPED LIKE WRENCH APPEARED. I PULLED OVER AND LET IT REST FOR ABOUT 30 SECONDS, THEN TRIED TO START. IT STARTED UP AND I DROVE HOME. AFTER RESEARCHING ONLINE, I FOUND MANY, MANY OTHER FORD CUSTOMERS WITH MY YEAR VEHICLE WERE HAVING THE SAME PROBLEM. DEALERS WERE TELLING THEM IT'S A BAD THROTTLE BODY. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - RICHFIELD, OH

    THE VEHICLE LOST ALL POWER AT 70 MPH AND A WRENCH LIGHT CAME ON. THIS WAS VERY, VERY DANGEROUS. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AS IT WOULD NOT MOVE FORWARD ANYWAY. IT HAD A ROUGH RESTART, BUT THEN SEEMED TO BE BETTER THOUGH STILL RUNNING ROUGH. THE WRENCH LIGHT WENT OUT. IT TOOK IT IN FOR SERVICING AT THE DEALER WHERE THEY DIAGNOSED THE THROTTLE BODY. THIS WAS A VERY SCARY AND DANGEROUS EXPERIENCE. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - HOUSTON, TX

    ACTUATOR CONTROL SYSTEM: THROTTLE PLATE STUCK OPEN - VEHICLE SHUT DOWN ON FREEWAY WOULD NOT START ONLY AFTER 5 MIN WAIT THEN HAPPENED AGAIN 10 MIN LATER STOPPED AGAIN WAITED 5 MORE MIN NEXT MORNING CAR STARTED FINE THEN AFTER A FEW MINS OF DRIVING STOPPED AGAIN HAVING TROUBLE STAYING ON... *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - GREENFIELD, MA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) HOWEVER THE LUG NUT STUDS FRACTURED AFTER THE RECALL REPAIR WAS PERFORMED ON BOTH FRONT WHEELS. THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE LUG NUT STUDS BECAUSE THE REMEDY WAS NOT INCLUDED IN THE RECALL DEFECT. THE CONTACT STATED THAT THE DEFECTIVE LUG NUTS CAUSED FIVE LUG NUT STUDS TO FRACTURE, WHICH WERE REPLACED BY THE DEALER AT THE OWNER'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 43,448.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - DERBY, KS

    I WAS DRIVING ON A BUSY HIGHWAY GOING ABOUT 70 MPH AND ALL OF A SUDDEN I HAD NO GAS PEDDLE. I HAD MY 3 YEAR OLD DAUGHTER IN THE CAR AT THE TIME. I HAD NO CLUE WHAT WAS GOING ON AND ALMOST GOT HIT FROM BEHIND BC I HAD NOT TOUCHED MY BRAKE YET. I PULLED OVER AND MY CAR DID RESTART BUT I DID NOT MAKE IT FAR BEFORE IT DID IT AGAIN. I TOOK GOT MY CAR TO THE DEALERSHIP AND THEY TOLD ME THE THROTTLE BODY NEEDED TO BE REPLACED. MY CAR HAS 40,000 MILES I GOT IT BRAND NEW OFF THE LOT AND IT'S NOT COVERED IN THE EXTENDED WARRANTY. THE DEALERSHIP ACTED LIKE IT WAS NO BIG DEAL. LET ME DRIVE OFF THE LOT. THEY ALSO WANTED 250 MORE TO REPAIR IT. LOOKING ONLINE I'M FINDING OUT THAT THIS IS HAPPENING TO SO MANY PEOPLE. FORD NEEDS TO HAVE A RECALL ON THIS PART BEFORE SOMEONE DOES IN AN ACCIDENT. I CALLED FORD MYSELF AND FILED A FORMAL COMPLAINT. PLEASE EVERYONE MUST DO THE SAME THAT IS THE ONLY WAY TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - GRAND RAPIDS, MI

    WHILE TRAVELING ON THE EXPRESSWAY WITH THE CRUISE CONTROL ON MY ENGINE RETURNED TO IDLE SPEED AND THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. I HAD TO COAST TO A STOP ON THE SHOULDER, PUT THE CAR IN PARK, SHUT IT OFF, AND RESTART IT. THE NEXT DAY THIS HAPPENED AGAIN TWICE, THE CHECK ENGINE LIGHT CAME ON, I READ THE CODE AND IT WAS P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK SHUT. I DID SOME RESEARCH AND THERE ARE APPARENTLY SOME KNOWN PROBLEMS WITH THE THROTTLE BODY ASSEMBLY. MY CAR IS OUT OF WARRANTY AND THE DEALER TOLD ME THIS PART ISN'T COVERED UNDER THE EXTENDED EMISSIONS WARRANTY. I WAS LUCKY THAT THIS DIDN'T HAPPEN WHILE I WAS TURNING OR MERGING INTO TRAFFIC. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - EAGAN, MN

    WAS DRIVING ON AT 65MPH ON A STATE HIGHWAY AND PASSING ANOTHER VEHICLE WHEN MY VEHICLE SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE ENGINE DROPPED TO 750 RPM AND WOULDN'T DO ANYTHING IN RESPONSE TO MY ATTEMPTS TO ACCELERATE. THE VEHICLE SLOWED QUITE RAPIDLY BECAUSE OF THIS PROBLEM AND I HAD TO TAKE EVASIVE ACTION TO AVOID A CRASH. THERE WAS NO WARNING PRIOR TO IT HAPPENING AND NO SOUNDS ASSOCIATED WITH THE INCIDENT. IF MY WIFE HAD BEEN DRIVING I KNOW THERE WOULD HAVE BEEN AN ACCIDENT. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, THE VEHICLE DROVE PROPERLY. WHEN I RETURNED HOME, I CHECKED FOR ANY CODES AND FOUND THERE WERE NONE. TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS TOLD "IT IS PROBABLY THE THROTTLE BODY CONTROL; WE KNOW THERE HAVE BEEN MANY INCIDENTS LIKE THIS". THIS WAS REPORTED YESTERDAY IN ANOTHER INCIDENT BUT NOT WITH "SPEED CONTROL" AS THE AFFECTED PART. I DID NOT KNOW IT WAS AN OPTION AT THAT TIME. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - TUNNEL HILL, GA

    ON 7/22/2012 AT APPROXIMATELY 2000 HOURS MY FAMILY WAS TRAVELING SOUTHBOUND ON GEORGIA STATE ROUTE 3 - US HWY. 41 IN ROCKY FACE, GEORGIA WHEN OUR VEHICLE (2010 FORD FUSION AUTOMATIC TRANSMISSION) SUDDENLY WITHOUT NOTICE WENT FROM A SOLID CRUISING SPEED OF 40MPH TO AN ABRUPT HALT - NOSE OF THE CAR ACTUALLY WENT FORWARD TOWARDS THE GROUND SO ABRUPTLY THAT IT MADE CONTACT WITH THE GROUND. THE VEHICLE STALLED (STILL BARELY RUNNING) IN THE LANE OF TRAVEL AND WOULD NOT GET ANY THROTTLE ACCELERATION. MY FAMILY AND VEHICLE WAS ALMOST STRUCK BY ON COMING MOTORISTS FROM THE REAR DUE TO THE ABRUPT STOPPING AND THE VEHICLE WOULD BARELY GET ANY THROTTLE ACCELERATION. AFTER THE GEORGIA STATE PATROL TROOPER CAME TO ASSIST THE CAR WOULD NOT GO ABOVE 25 MPH WITHOUT SUDDENLY STALLING AND THE CHECK ENGINE LIGHT COMING ON ALONG WITH AN ORANGE WRENCH SYMBOL. THE VEHICLE HAD TO BE ABANDONED AT THE DALTON GEORGIA STATE PATROL POST DUE TO THIS ISSUE UNTIL FORD COULD SEND A REPRESENTATIVE TO TOW THE VEHICLE TO THE LOCAL DEALER WHERE WE PURCHASED. THE LOCAL DEALER ON 7/23/12 INFORMED US THAT THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF AND THAT THE "THROTTLE BODY" WOULD HAVE TO BE REPLACED. UPON FURTHER ONLINE INVESTIGATION I FOUND THAT THIS ISSUE IS WIDESPREAD AND REPORTED SINCE 2010 & HAS CAUSED VERY UNSAFE CONDITIONS FOR MOTORISTS SUCH AS IT DID WITH MY FAMILY. I AM ASKING YOU ALL TO LOOK INTO RECALLING THE "THROTTLE BODY" ON THE 2010 FORD FUSIONS TO BE REPLACED. THIS IS A PROBLEM THAT FORD IS AWARE OF AND THEY ARE BLATANTLY PASSING THE BLAME OFF ONTO THE CONSUMER AND SOMEONE (IF NOT MY OWN FAMILY) IS GOING TO GET HURT. IT IS UNSAFE FOR A LATE MODEL VEHICLE THAT HAS BEEN SERVICED AS REQUIRED BY THE MANUFACTURE EVERY 3-5 MONTHS TO HAVE THESE ABRUPT ISSUES AND BREAK MY FAMILY DOWN IN THE ROADWAY OF TRAVEL ON A MAJOR US HIGHWAY. NHTSA PLEASE HAVE FORD CORRECT BEFORE SOMEONE GETS INJURED!! *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - EAGAN, MN

    DRIVING AT 65MPH IN TRAFFIC ON A STATE HIGHWAY WHEN THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR. VEHICLE WENT TO APPROXIMATELY 750 RPM AND THERE WAS NO SPEED CONTROL. THIS FAILURE OCCURRED WITHOUT ANY WARNING AS I WAS PASSING ANOTHER CAR AND REQUIRED ME TO TAKE EVASIVE ACTION TO AVOID COLLISION. DEALERSHIP SAYS IT WAS THROTTLE BODY CONTROL UNIT AND THAT THERE ARE "KNOWN PROBLEMS". *TR

    Source: NHTSA WEB SITE