2010 FORD FUSION Complaints

DRIVING WITH THE FLOW OF TRAFFIC ON A BUSY ROAD, GOING ABOUT 55 ALL OF SUDDEN I LOSE POWER AND THE WRENCH LIGHT COMES ON. I WAS IN THE FAST LANE, AND WAS VERY LUCKY TO BE ABLE TO GET OVER TO THE SLOW LANE, AND EVENTUALLY THE SHOULDER AND COME TO A STOP. WHEN I FINALLY STOPPED, THE CAR STARTED SHAKING OR HESITATING. I TURNED THE CAR OFF AND SAT FOR A FEW MINUTES. I THEN TURNED THE CAR BACK ON AND EVERYTHING WAS FINE. THE WRENCH LIGHT WAS GONE AND THE CAR RAN FINE. THIS HAS HAPPENED 3 TIMES AND I HAVE BEEN VERY LUCKY THAT IT HAS NOT CAUSED A SERIOUS ACCIDENT. I AM GOING TO TAKE THE CAR TO THE DEALERSHIP ON THURSDAY, BUT SEEING THAT SO MANY OTHER NUMEROUS PEOPLE HAVE HAD THE SAME PROBLEM AND FORD JUST SAYS THAT THERE IS NO PROBLEM, IT WILL PROBABLY BE A WASTE OF TIME. IT WILL MOST LIKELY TAKE A SERIOUS CRASH OR DEATH BEFORE FORD WILL FIGURE OUT WHAT'S REALLY GOING ON WITH THESE CARS. SAD, BUT TRUE. *TR

CAR SHIFTS EXTREMELY HARD INTO REVERSE--FEELS LIKE TRANSMISSION IS GOING TO DROP OUT OF THE CAR. DOES NOT ACCELERATE PROPERLY; FEELS LIKE ACCELERATING IN A HIGHER GEAR WHEN STARTING OFF. DOES NOT SEEM TO SHIFT GEARS WHEN DRIVING. SHIFTS HARD WHEN CHANGING FROM REVERSE TO DRIVE. ALSO FEELS LIKE TRANSMISSION DROPS RANDOMLY WHEN DRIVING AT HIGH AND LOW SPEEDS. CAR HAS BEEN INTO THE DEALER ON 4 SEPARATE OCCASIONS OVER 9 MONTHS AND PROBLEM STILL ISN'T FIXED. *TR

I WAS DRIVING ON A MAIN STREET AT 40 MPH WHEN MY FUSION SUDDENLY LOST POWER. I WAS ABLE TO PULL OVER IN A LEFT TURN LANE. BOTH THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. I WAS ABLE TO RESTART THE CAR AND TOOK BACK STREETS AT A REDUCED SPEED IN ORDER TO COMPLETE THE REMAINING 3 MILES TO MY HOME. I WAS ABLE TO DRIVE THE CAR TO THE NEAREST FORD DEALERSHIP THE NEXT MORNING. APPARENTLY, THE PROBLEM IS A DEFECTIVE THROTTLE CONTROL. IT WAS REPLACED FOR A PRICE SLIGHTLY LESS THAN $500. THE REPLACEMENT COMES WITH A 12 MONTH, 12,000 MILE WARRANTY. CONTACTED FORD CUSTOMER SERVICE TO VENT MY FRUSTRATION ON THIS EXPENSIVE MAINTENANCE ITEM. RESPONSE FROM FORD WAS VERY DISAPPOINTING. MY CLAIM WAS DENIED SINCE MY CAR IS LESS THAN 4,000 MILES OUT OF WARRANTY. I WAS FORTUNATE THAT THIS EVENT DID NOT OCCUR ON A HIGHWAY AND I WAS CLOSE TO MY HOME. SEARCHING THE INTERNET SHOWED THAT THIS IS A COMMON FAILURE WITH FORD FUSIONS. THIS IS THE FIRST FORD I HAVE PURCHASED AND WILL BE THE LAST FORD I WILL PURCHASE. IT SEEMS SHORTSIGHTED ON THE PART OF FORD TO IGNORE THE VALUE OF QUALITY AND CUSTOMER SATISFACTION. I HAVE HAD MY FUSION IN EVERY THREE MONTHS FOR ROUTINE MAINTENANCE, BUT I SEE NO POINT IN CONTINUING TO PAY A PREMIUM FOR SERVICE AT A DEALERSHIP WHEN I KNOW THAT FORD WILL NOT STAND BEHIND THEIR VEHICLES. *TR

I WAS TRAVELING ON THE FREEWAY AT 65 MPH. I HEARD A THUMP, THE WRENCH LITE CAME ON AND THEN I LOST ACCELERATION POWER. I HAD TO COAST OFF THE FREEWAY AND COME TO A STOP. I STILL HAD STEERING AND BRAKES BUT NO POWER. I HAD CAR TOWED TO THE FORD DEALER WHO REPLACED THE THROTTLE BODY ASSEMBLY. I HAVE READ SO MANY OF THESE REPORTS AND I FEEL, LIKE THE OTHERS, THAT IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS HURT OR KILLED! FORD NEEDS TO GET ON THE BALL AND MAKE THIS A RECALL. *TR

I WAS MERGING INTO TRAFFIC ONTO A MAJOR INTERSTATE ON MY WAY TO WORK AT APPROXIMATELY 55 TO 60 MPH AND MY 2010 FORD FUSION LOST ALL POWER. I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE INTERSTATE. I CUT THE MOTOR OFF. I STARTED THE ENGINE BACK AND PROCEEDED TO WORK. DID NOT CONTACT THE DEALERSHIP ON THE FIRST INCIDENT. TWO DAYS LATER I WAS COMING HOME AND HAD JUST CROSSED OVER A TWO LANE HIGHWAY TO GET TO THE ROAD I LIVE ON AND HAD THE SAME ISSUE, THE CAR LOST ALL POWER AND THERE WAS A JERKING IN THE TRANSMISSION. I WAS ABLE TO GET THE CAR OFF THE ROAD AGAIN, FROM PREVIOUS EXPERIENCE I TURNED THE CAR OFF AND LET IT SET FOR A COUPLE OF MINUTES AND RESTARTED THE CAR. WE THEN CALLED THE DEALERSHIP AND WERE ADVISED TO BRING THE CAR IN. THEY HAD THE CAR FOR 2 DAYS AND THEY SAID THEY COULD NOT GET A CODE AND THEY REPROGRAMMED THE COMPUTER. WE DROVE THE CAR FOR 3 DAYS AND WHILE TRAVELING ON THE INTERSTATE AGAIN AT APPROX. 70 MPH IN THE FAST LANE WITH A TRACTOR AND TRAILER BEHIND ME THE CAR PROCEEDED AGAIN TO LOSE POWER. THE TRACTOR AND TRAILER HAD TO APPLY HIS BRAKES TO KEEP FROM HITTING ME IN THE BACK. I FINALLY WAS ABLE TO GET THE CAR OFF INTO THE CENTER MEDIAN. AGAIN WE CUT THE MOTOR OFF AND STARTED IT AGAIN AND WAS ABLE TO MAKE IT HOME. WE CALLED THE DEALERSHIP THE NEXT DAY AND WERE ADVISED TO BRING IT IN AGAIN. THEY HAD THE CAR FOR 2 WEEKS. THEY FINALLY CALLED US AND SAID THEY THOUGHT IT WAS THE THROTTLE BODY. WE CALLED FORD MOTOR COMPANY AND NATURALLY THEY TOLD US THERE WAS NO RECALL AND THEY COULD NOT HELP US WITH THE COST OF THE THROTTLE BODY. WHAT IS IT GOING TO TAKE FOR FORD TO DO A RECALL?? DEATH!! I HAVE READ APPROXIMATELY 70 COMPLAINTS ON THE SAME ISSUE ON THE 2010 FUSIONS. I HAVE GRANDCHILDREN THAT FREQUENTLY RIDE WITH ME, DOES FORD NOT CARE ABOUT THE LIVES THAT COULD BE TAKEN DUE TO THIS ISSUE OR ARE THEY MAKING SO MUCH MONEY ON THIS THAT THEY DON'T CARE. *TR

ON MULTIPLE OCCASIONS THE CAR WILL JUST LOSE ALL THROTTLE RESPONSE, THE CAR IS STILL RUNNING, BUT WILL NOT ACCELERATE. I HAVE TO FIND SOME PLACE TO PULL OVER AND SHUT THE CAR OFF. THEN RESTART THE ENGINE AND THEN IT WILL RUN GOOD. THE ISSUE HAPPENS SOMETIMES UP SIX TIMES IN ONE DAY, AND THEN YOU CAN GO A WEEK WITHOUT AN ISSUE. I HAVE SEEN THIS ISSUE WITH SPEEDS AS LOW AS 20 MPH ALL THE WAY UP TO 70 MPH. FROM WHAT I HAVE READ ONLINE IT WOULD APPEAR TO POSSIBLY BE DUE TO A DEFECTIVE THROTTLE BODY. APPARENTLY THIS THROTTLE BODY USES A SERVO TO OPEN AND CLOSE THE BUTTERFLY THAT ALLOWS AIR INTO THE INTAKE MANIFOLD. I FEEL THIS COULD BE A VERY DANGEROUS PROBLEM ESPECIALLY IF YOU ARE DRIVING AND IT LOSES THE ABILITY TO ACCELERATE AND YOU CAN NOT FIND A SAFE PLACE TO PULL OVER TO RESTART THE CAR. *TR

2010 FORD FUSION/JUST BOUGHT IT IN FEBRUARY 2012. THIS IS THE FIRST PROBLEM I HAVE HAD. I WAS GOING TO WORK ON I-40 AND WAS SETTING THE CRUISE AT APPROX. 60-62 MPH AND ALL THE SUDDEN IT JERKED A LITTLE AND STALLED/WHEN I DEPRESSED THE GAS IT DIDN'T DO ANYTHING. THE SPEED KEPT DROPPING....I HAD TO CROSS OVER THREE VERY BUSY LANES OF EARLY MORNING COMMUTER TRAFFIC AND WAS SCARED SOMEONE WOULD HIT ME BEFORE I COULD MAKE IT TO THE SIDE OF THE ROAD. I HAD TO CUT THE CAR OFF AND RE START. DROVE OFF TO WORK WITH NO PROBLEMS THAT DAY. AFTER RESEARCHING ON THE INTERNET I SEE WHERE NUMEROUS PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FORD FUSION AND HAVE FEARED FOR THEIR SAFETY DRIVING THE VEHICLE. MECHANICS HAVE SAID IT IS THE THROTTLE BODY AND THAT FORD HAS HAD TO REPLACE NUMEROUS OF THESE. IF THIS IS A KNOWN PROBLEM THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT IF NOT KILLED. THANK YOU! *TR

I WILL NEVER BUY A FORD VEHICLE AGAIN. MY 2010 FUSION IS CURRENTLY IN THE SHOP. IT HAS BEEN HESITATING LIKE THERE WAS WATER IN THE GAS. WE RULED THAT OUT. WE CHECKED TRANSMISSION FLUID, IT WAS A LITTLE LOW SO WE ADDED SOME. A LITTLE BETTER BUT DID NOT FIX IT. WE WERE TRAVELING ON A MAJOR INTERSTATE WHEN WE HAD TO COAST TO THE SHOULDER WHEN IT WOULD NOT PULL ANYMORE. CHECK ENGINE LIGHT CAME ON. AFTER SITTING IDLE IT FINALLY LEVELED OUT AND LIGHT WENT OFF BUT STILL WAS HESITATING. THE LIGHT CONTINUED TO GO OFF AND ON THE REMAINDER OF THE DRIVE. WHEN WE REACHED OUR DESTINATION WE LOCATED A FORD DEALERSHIP. THEY KEPT OUR CAR FOR A COUPLE OF HOURS AND CALLED US AND SAID IT REPORTED A MISFIRE CODE BUT THAT WAS ALL AND THAT WE NEEDED TO CHANGE THE SPARK PLUGS. SO WE PICKED OUR CAR UP AND DROVE IT BACK HOME TO OUR REGULAR DEALERSHIP. OUR DEALERSHIP KEPT IT FOR 1 DAY AND SAID THE SAME THING, MISFIRE CODE AND TO CHANGE THE SPARK PLUGS AND SWAP THE COILS AROUND. SO WE DID. DIDN'T FIX IT. BROUGHT IT BACK TO OUR DEALERSHIP WHERE THEY KEPT IT FOR EXACTLY 2 WEEKS WITH NO RESULTS. SAID THEY COULD NOT GET IT TO DO ANYTHING FOR THEM AND IF IT STARTED BACK TO BRING IT BACK. 2 HOURS LATER WE WERE BACK AT THE DEALERSHIP. THAT WAS 3 DAYS AGO AND STILL NO EXPLANATION. THEY ARE STUMPED!!! SO WHERE DOES THAT LEAVE ME? WITH A $400.00 NOTE ON A CAR THAT IS IN THE SHOP. FORD NEEDS TO ACCEPT SOME RESPONSIBILITY. IT'S NO COINCIDENCE EVERYONE IS HAVING PRETTY MUCH THE SAME ISSUES. *TR

ON JUNE 19, 2012, DRIVING AT APPROXIMATELY 40 MPH, THE CAR DOES NOT RESPOND TO PRESSING GAS PEDAL, AND IT SLOWS TO A STOP; EVERYTHING ELSE SEEMS TO CONTINUE TO WORK FINE. TURNED CAR OFF, THEN RESTARTED IT WITH NO ISSUES. ON JULY 7, 2012, AGAIN DRIVING AT ABOUT 40-45 MPH, THE CAR STARTS TO JERK, THE GAS PEDAL DOESN'T WORK, AND THE CAR STARTS TO SLOW, WHILE JERKING, AND A WRENCH/TOOL SYMBOL APPEARS ON THE DASHBOARD. I PULLED OVER, TURNED THE CAR OFF, THEN TURNED IT BACK ON. I MADE IT ABOUT 1 MILE (CLOSE TO HOME) AND THE CAR LOSES POWER IN THE SAME MANNER, JERKING AND SLOWING, GAS PEDAL DOESN'T WORK, AND THE WRENCH LIGHT AND THE ENGINE LIGHT BOTH COME ON. I WAS ABLE TO ROLL DOWN THE ROAD INTO MY DRIVEWAY. FINAL INCIDENT WITH THE SAME ISSUES OCCURRED ON JULY 9, 2012. I CALLED FORD (CAR WAS STILL UNDER WARRANTY), AND THEY SAID IT WAS THE THROTTLE BODY, AND THE THROTTLE BODY WAS REPLACED. *TR

WHILE DRIVING THE CAR STALLED OUT, WENT INTO SAFE MODE, AND HAD TO COAST OFF THE ROAD. HAPPENED SEVERAL MORE TIMES AND TOOK THE CAR TO THE REPAIR SHOP. MECHANIC DIAGNOSED A FAULTY THROTTLE BODY ASSEMBLY AND ATTEMPTED TO CLEAN IT. AFTERWARDS THE CAR STALLED AGAIN AND THE MECHANIC REPLACED THE THROTTLE BODY. JUST PURCHASED A USED MERCURY MILAN WITH 31,600 MILES ON AND HAD THE EXACT SAME PROBLEM OCCUR. FORD EVIDENTLY HAS AN ISSUE WITH THROTTLE BODY ASSEMBLIES ON THESE MODEL OF CARS THAT CAN CAUSE ACCIDENTS. *TR