2018 FORD FUSION Complaints

View complaints related to 2018 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2018 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 FORD FUSION
    - ARLINGTON, WA

    CHANGES GEARS ON ITS OWN EXAMPLE-AFTER GETTING IN THE CAR PUTTING SEAT BELT ON, PUTTING FOOT ON BRAKE AND STARTING THE CAR, PUTTING CAR IN REVERSE,CHECKING MIRRORS USING THE BACKUP CAMERA I LOOK ONE MORE TIME. I WAS IN A BUSY PARKING LOT. LET MY FOOT OFF THE BRAKE WHEN IT WENT INTO PARK. AN OTHER TIME WAS AT THE BANK I PUT THE CAR IN REVERSE TO GET CLOSER TO THE WINDOW THEN TO GET CLOSER I PUT CAR IN DRIVE IT WENT BACK TO PARK. AN OTHER TIME I HAD PULLED OUT OF MY DRIVE WAY STOP TO PUT THE CAR IN DRIVE STARTED TO MOVE FORWARD WHEN IT WENT BACK TO PARK. EVERY TIME SOMETHING WENT WRONG IT GO BACK TO PARK. I WAS JUST SETTING IN THE CAR ONCE WITH MY FRIEND THAT I WAS SHOWING HER MY CAR WHEN THE PARK FLASHED IT ALSO HAPPEN TO ME WHEN I WAS LOOKING AT SOMETHING AT THE BANK WHEN THE PARK LIGHT FLASHED. THE DAY I TAKE THE CAR TO THE DEALER SERVICE TO TELL THEM I DIDN'T,WANT TO DRIVE THE CAR ANY MORE I WAS TALKING TO THE SALEPERSON THAT HELP SALE THE CAR TO ME, HE TOLD ME MOVE THE TO NEXT LANE SO THE SERVICE PEOPLE COULD LOOK AT IT AGAIN WHEN THE GEARSHIFT MOVE IN MY HAND.I HAVE TALKED TO THE DEALERSHIP MANY TIMES. ONE MANGER EVEN TOLD ME TO GO TO A DR.FOR HEAD BECAUSE THERE WAS NOTHING WRONG WITH MY CAR. FORD IS HAVING A LOT OF TROUBLE WITH THEIR CARS A LOT WITH THE GEARS SHIFT TOO. WHAT IF SOMETHING GO WRONG WHEN I AM GOING 60 TO 70 MILES DEATH! SHOW HER MY CAR WHEN THE PARK LIGHT FLASHED I REALLY AFRAID TO DRIVE THIS CAR. AS FOR THE DATE YOU ASK FOR BELOW. IT HAS HAPPEN TIME MANY TIMES SINCE DEC 2018 ALSO ON CITY STREETS, AT HOME AND IN PARKING LOT. ALSO IN MOTION

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION ENERGI
    - PHOENIX, AZ

    HAD CAR 1 YEAR WITH NO ISSUES, NOW ALL OF A SUDDEN THE SYNC 3 NAVIGATION SYSTEM KEEPS BREAKING. STARTED WITH GETTING A NO GPS SYMBOL IN THE BOTTOM LEFT CORNER OF THE NAVIGATION WINDOW. NOW SOMETIMES IT EFFECT THE RADIO, PHONE AND CLIMATE SYSTEMS BY REACTING REALLY SLOW TO ANY COMMANDS, IF IT DOES ANYTHING AT ALL. YOU CAN PUSH A BUTTON AND WAIT OVER A MINUTE FOR A COMMAND TO BE EXECUTED SOMETIMES. OTHER TIMES, GET IN CAR, EVERYTHING IS FINE, BUT EVENTUALLY THE NO GPS SYMBOL WILL COME BACK ON, AND ALL ACCESSORIES WILL WORK FINE, OTHER TIMES THEY GO INTO SLOW MOTION. TOOK TO DEALER AT 13 MONTHS AND APPROX. 15K MILES, THEY SAID IT NEEDED AT SOFTWARE UPDATE. WORKED GREAT UNTIL WE GOT HOME AND THE NO GPS SYMBOL CAME ON AS WE REACHED HOME. TOOK BACK IN, THEY SAID IT NEEDED A NEW COMPUTER BRAIN FOR THAT SYSTEM, BUT ITS ON NATIONAL BACKORDER. IT ENDED UP COMING IN A WEEK LATER, TOOK CAR IN 2 WEEKS LATER AND EVERYTHING WAS FAST AGAIN AND WORKING IN DEALER PARKING LOT AS WE SET UP THE CONTROLS FOR PHONE, ETC AGAIN. NEXT MORNING, THE NO GPS SYMBOL CAME ON AGAIN. LATER THAT DAY, RADIO WOULD NOT RESPOND TO BUTTONS PUSHED OR COMMANDS THROUGH VOICE FROM STEERING WHEEL CONTROLS. NEXT DAY, STILL SAME PROBLEMS WITH GPS. HAVE YET A FOURTH APPOINTMENT TO TAKE IT IN NOW, (FIRST WAS SOFTWARE UPGRADE, SECOND TO SAY IT NEEDED NEW COMPUTER, THIRD TO REPLACE COMPUTER, NOW FOURTH BECAUSE ITS STILL NOT WORKING) GETTING FED UP WITH PAYING ALL THIS MONEY FOR THE TOP OF THE LINE FUSION ENERGI AND HAVING THIS ISSUE THAT IS STILL NOT FIXED AND HAVING TO KEEP TAKING IT IN.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION
    - STERLING HGTS, MI

    WHILE STOPPED AT A INTERSECTION FOR A RED LIGHT THE CAR COMPLETELY DIED. I COULDN'T TURN ON THE EMERGENCY FLASHERS, ROLL DOWN WINDOWS OR UNLOCK DOORS. EVERYTHING WAS DEAD. I WAS IDLING AT THE STOP LIGHT WHEN THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION HYBRID
    - ALBUQUERQUE, NM

    2009 FORD. CONSUMER WRITES SEEKING REIMBURSEMENT FOR RENTAL WHILE WAITING FOR TAKATA AIRBAG SAFETY RECALL TO BE REPAIRED ON VEHICLE. *LD *TR

    Source: CONSUMER LETTER
  • 2018 FORD FUSION HYBRID
    - SOMERTON, AZ

    2018 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO SAFETY ISSUE WITH VEHICLE. *LD THE CONSUMER STATED THE OWNER OF THE VEHICLE WAS FOUND DECEASED, WEDGED BETWEEN THE DRIVER'S SIDE DOOR AND THE DOOR POST IN THE DRIVEWAY OF A MOBILE HOME. THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN GEAR. IT APPEARED THE VEHICLE ROLLED UP AGAINST THE STEPS OF THE MOBILE HOME. THE VEHICLE WAS INSPECTED, BUT THERE WERE NO DISCREPANCIES FOUND. *JS

    Source: CONSUMER LETTER
  • 2018 FORD FUSION
    - HUMBLE, TX

    ON OCTOBER 17, 2018, I DROVE INTO A SHOPPING CENTER PARKING LOT AND PROCEEDED TO PARK IN FRONT OF THE SHOPS. I HAD ENTERED THE PARKING SPACE AT A VERY LOW SPEED AND WAS ALMOST AT A DEAD STOP WHEN MY 2018 FORD FUSION SPORT LURCHED FORWARD WITH SUCH A POWERFUL BURST OF SPEED, I WAS UNABLE TO STOP BEFORE HITTING A WINDOW AND BRICK WALL DIVIDING THE SHOPS. NO FLOOR MAT ISSUE WAS INVOLVED AND I DID NOT STEP ON THE ACCELERATOR THINKING IT WAS THE BRAKE. A POLICE REPORT WAS FILED AND INSURANCE NOTIFIED. THE CAR IS STILL AT FORD DEALER FOR REPAIR. THE COLLISION & SERVICE MANAGER TOLD US THAT NO ERROR COULD BE FOUND WHEN PULLING CODES. THIS IS A MAJOR & DEADLY PROBLEM WITH AUTO SAFETY AND ADVANCED ELECTRICAL SYSTEMS. AN ELECTRONIC GLITCH IN THE THROTTLE CONTROL SYSTEM THAT CANNOT BE DETECTED AFTER ACCIDENT SHOULD BE NUMBER 1 PRIORITY ON AUTO SAFETY !!!! I AM SERIOUSLY AFRAID TO DRIVE MY CAR AFTER REPAIRS BECAUSE LIKE RUSSIAN ROULETTE, IT MAY HAPPEN AGAIN BECAUSE THE PROBLEM DID NOT LEAVE A TRACE THE FIRST TIME. THE NEXT TIME COULD BE AT AN INTERSECTION AND LIVES COULD BE LOST !!!!

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION
    - LANDISVILLE, PA

    TAKATA AIRBAG. RECEIVED NOTICE OF AIRBAG RECALL OVER TWO YEARS AGO (JULY 2016). STILL TO REMEDY. WE WANT TO USE THE VEHICLE FOR VACATION TRAVEL BUT ARE WORRIED ABOUT THE SAFETY OF THE PERSON IN THE PASSENGER SEAT.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION
    - OLNEY, MD

    WHEN THE TEMPERATURE OUTSIDE GOES OVER 70 DEGREES, THERE'S CREAKING NOISES UNDERNEATH, SOMETIMES VERY LOUD WHEN TURNING, EVEN WHEN PARKED, MOVING THE STEERING WHEEL LEFT OR RIGHT IT MAKES THE NOISE. LOOKING ONLINE, THERE ARE SEVERAL COMPLAINTS THAT REPORT THE SAME PROBLEM, MY CAR HAS ONLY 72K MILES AND IT FEELS LIKE SOMETHING IS GOING TO BREAK. IT HAS BEEN HAPPENING ALL SUMMER THIS YEAR AND IT'S GETTING LOUDER. THIS HAS TO BE A RECALL.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION HYBRID
    - ANN ARBOR, MI

    WHILE DRIVING, THE CAR'S DASHBOARD INDICATES A POWERTRAIN FAULT (VIA AMBER WRENCH SYMBOL). CAR SEEMS TO GO INTO A LIMP HOME MODE THAT HAS SYMPTOMS OF GRABBY BRAKES AND LOWER FUEL ECONOMY. CAR HAS ALSO STALLED OUT WHILE DRIVING, LOSING ALL POWER, AND REQUIRES THE OPERATOR TO FULLY STOP, SHIFT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN SHIFT BACK INTO DRIVE BEFORE THE OPERATOR CAN CONTINUE DRIVING. EXTREMELY UNSAFE BECAUSE THE VEHICLE RAPIDLY DECELERATES AND THERE IS NO WARNING PRIOR TO THE CAR STALLING. THE POWERTRAIN WARNING LIGHT ORIGINALLY OCCURRED ON 15JUN2018 WHILE LEAVING WORK AND TRAVELLING AT ABOUT 25 MPH WHEN THE LIGHT TURNED ON. IT STAYED LIT THE ENTIRE DRIVE HOME (ABOUT 50 MILES) AND WAS STEADY FOR SPEEDS RANGING FROM STOPPED TO ABOUT 70 MPH. DURING THIS EPISODE, THE CAR DID NOT STALL. ON 18JUN2018, WHILE LEAVING WORK, THE CAR ONCE AGAIN ILLUMINATED THE POWERTRAIN WARNING, BUT THEN IMMEDIATELY STALLED AND I DRIFTED TO THE EDGE OF THE ROAD. I STOPPED THE CAR, PUT IT IN PARK, TURNED THE CAR OFF AND BACK ON, AND THEN PUT IT BACK INTO DRIVE, WHERE IT FUNCTIONED, BUT WITH THE POWERTRAIN WARNING ILLUMINATED. I DROVE HOME AT SPEEDS RANGING FROM STOPPED TO 70 MPH, BUT WHEN I EXITED THE HIGHWAY AT MY CITY, ON THE SURFACE STREETS THE CAR STALLED OUT 2 MORE TIMES WITH NO WARNING, LEAVING ME TO PUT ON MY HAZARDS AND QUICKLY TRY TO RESTART THE MOTOR. CAR HAD JUST UNDER 5000 MILES ON THE ODOMETER WHEN THIS FIRST OCCURRED. CAR IS A FORD FUSION HYBRID 2018.

    Source: NHTSA WEB SITE
  • 2018 FORD FUSION HYBRID
    - WEST MIFFLIN, PA

    I WAS DRIVING HOME FROM WORK THROUGH A RESIDENTIAL DISTRICT AND WAS SLOWING TO MAKE TURNS, I EXPERIENCED A HORRIBLE SCREECHING NOISE THAT WAS COMING FROM WHAT SOUNDED LIKE THE FRONT DRIVER SIDE WHEEL AREA. IT SOUNDED LIKE THE SCREECHING OF METAL ON METAL. I FOUND A SAFE LOCATION AND PULLED OFF THE ROAD IN A RESIDENTIAL NEIGHBORHOOD. THE ISSUE OCCURRED AGAIN WHILE TOW TRUCK OPERATOR WAS DRIVING THE VEHICLE ON THE BACK OF HIS FLATBED AND AGAIN APPEARED TO CORRELATE TO USE OF THE BRAKE WHILE DRIVING IT UP THE INCLINED FLAT-BED.

    Source: NHTSA WEB SITE