2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - SPRING, TX

    I WAS SITTING AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I ACCELERATED THROUGH THE LIGHT. UPON MAKING THE TURN, THE CAR STALLED (SHUDDERED, AND ALTHOUGH APPLYING THE GAS, NOTHING HAPPENED) AND THE 'WRENCH' ICON ILLUMINATED. I PULLED OVER TO THE SIDE OF THE ROAD (THANKFULLY THERE WAS LITTLE TRAFFIC AT THIS TIME OF DAY), TURNED THE CAR OFF, WAITED A MINUTE, AND RE-STARTED THE CAR. THE AVERAGE SPEED FOR THAT DAY WAS 30MPH, THROUGH NEIGHBORHOODS AND LIGHT COMMERCIAL AREA. THE CAR STALLED ONCE AGAIN (ABOUT 10 MINUTES LATER) WHILE AT A STOP SIGN, AT ANOTHER INTERSECTION. I WAS ABLE TO RESTART THE CAR AGAIN, AND TOOK IT TO MY MECHANIC. THE STALLING HAS REOCCURRED MULTIPLE TIMES, EVEN WHEN SLOWING, BUT NOT STOPPING, AND ATTEMPTING TO RESUME SPEED. THE DIAGNOSIS WAS THE THROTTLE BODY. THE MECHANIC REPLACED THE THROTTLE BODY, THE THROTTLE SENSOR (ON ADVICE FROM THE FORD DEALERSHIP IN THE AREA), AND AFTER 1 MONTH OF THIS ISSUE REOCCURRING, HAD THE FORD DEALERSHIP 'FLASH' THE COMPUTER. THIS HAS STILL NOT SOLVED THE PROBLEM. TYPICALLY AFTER 2 DAYS OF RETRIEVING THE VEHICLE FROM THE MECHANIC, THE SAME STALLING WITH THE WRENCH ICON OCCURS. THIS IS A SAFETY ISSUE! MANY VEHICLES ARE STALLING IN TRAFFIC, AND ACCIDENTS WILL OCCUR! *JS

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - LANSING, MI

    THE FIRST TIME, THE CAR WAS PULLING ON TO A MAIN ROAD GOING UP TO 15 MPH WHILE TURNING RIGHT. THE CAR BEGAN TO SHUDDER, STALL (ONLY ABLE TO COAST TO A STOP), MANY WARNING LIGHTS INCLUDING THE WRENCH LIGHT CAME ON AND DINGED. AFTER SHUTTING THE KEY OFF AND WAITING UP TO A COUPLE OF MINUTES, ENGINE STARTED FINE AND DROVE NORMALLY. 1 MONTH LATER, THIS EXACT SCENARIO HAPPENED AGAIN WHILE TURNING RIGHT FROM A COMPLETE STOP. 1 MONTH LATER, IT HAPPENED AGAIN BUT WITH ONLY THE YELLOW WRENCH LIGHT COMING ON (THE CAR WAS CURVING TO THE RIGHT AT ABOUT 40 MPH). 2 DAYS LATER THE CAR DID THE SAME THING AT ABOUT 35 MPH. THIS TIME THE CAR WOULD START UP, AND BE FINE UNTIL WE ACCELERATED. WE NARROWLY AVOIDED AN ACCIDENT WHEN THE CAR DID THE SAME THING A SECOND TIME. IT THEN DID IT A THIRD TIME AND WE WAITED TO START THE CAR. WE WERE THEN ABLE TO DRIVE THE CAR HOME NORMALLY WITH A CODE ALERT ON THE DASH. I TOOK THE CAR TO GET A DIAGNOSIS AND THEY SHOWED CODE P2111. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - STUART, FL

    TOOK CAR FOR OIL CHANGE. NOTICED AFTER CAR WASN'T LOCKING ON DRIVER'S SIDE. PASSENGER THEN NOTICED INTERIOR DRIVER'S SIDE DOOR HANDLE WAS CRACKED AND NOT FLUSHED WITH DOOR. DOOR NO LONGER LOCKS ESSENTIALLY LEAVING MY CAR UNPROTECTED FROM THEFT. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - COLUMBUS, GA

    I WAS SITTING AT A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I PUT ON THE GAS THE CAR JUMPED. THE ENGINE LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD. THE CAR HAD NO ACCELERATION BUT STILL HAD POWER. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE CAR STARTED BACK UP AND THE LIGHT WENT OFF. I TOOK THE CAR TO A AUTO REPAIR SHOP. THE DIAGNOSTIC TEST STATED IT IS THE THROTTLE BODY GOING BAD. THE MECHANIC CLEANED THIS PART GOOD AND THE SENSORS. THE CAR HAS RUN FINE FOR ABOUT THREE WEEKS WITH OUT ANY PROBLEMS UNTIL 06/11/12 THEN IT STARTED AGAIN IT HAS DONE IT FOUR TIMES SINCE AND THE ENGINE LIGHT WILL NOT GO OFF. I HAVE USED HIGH TEST GAS IN IT. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - LANGHORNE, PA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH SYMBOL, AND ENGINE WARNING INDICATORS. THE VEHICLE RESTARTED AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - HAGUE, VA

    WHILE TRAVELING IN TRAFFIC THE CAR LOST POWER. I WAS ABLE TO STEER TO THE SHOULDER OF THE ROAD WHERE THE CAR IDLED ROUGHLY AND I NOTICED A "WRENCH" LIGHT CAME ON. I SHUT THE CAR DOWN WHILE I COLLECTED MY THOUGHTS ON WHAT TO DO. I USED MY PHONE TO FIND THE CLOSEST FORD DEALER AND, BEFORE CALLING FOR A TOW VEHICLE, I TRIED TO RESTART THE CAR. IT RESTARTED, THE WRENCH LIGHT WAS OFF, AND IT SEEMED TO RUN FINE. I DROVE DIRECTLY TO THE NEAREST FORD DEALER WITHOUT INCIDENT WHERE THEY HOOKED UP THE COMPUTER TO SEE WHAT WAS WRONG. THEY COULD FIND NOTHING WRONG AND SUGGESTED THE NEXT TIME IT HAPPENED TO TRY AND GET IT TO A DEALER WHILE THE LIGHT WAS ON. I THEN DROVE APPROXIMATELY 120 MILES HOME WITH MY GRANDSON. THIS MORNING I WENT ON THE INTERNET TO SEE IF THERE WERE ANY SIMILAR INSTANCES SUCH AS MIND AND FOUND THERE WERE QUITE A FEW: (HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/FORD/FUSION/POWER_TRAIN/PROBLEM.ASPX) THE INCIDENTS OTHERS REPORTED WERE ALMOST IDENTICAL TO MINE. I THEN CALLED THE DEALER I BOUGHT THE CAR FROM NEW, AND THEY RAN A CHECK TO SEE IF THERE WERE ANY RECALLS ON MY MODEL AND THERE WEREN'T. THEY SUGGESTED I CALL FORD CUSTOMER SERVICE. I TRIED CALLING THEM AND WAS TOLD BY A REPRESENTATIVE THEY WERE HAVING "TECHNICAL ISSUES" AND COULDN'T HELP ME, TO CALL BACK IN AN HOUR. I LIVE IN A VERY RURAL AREA. THE CLOSEST FORD DEALER IS PROBABLY 50-60MILES AWAY. THE ROADS HERE DON'T HAVE MUCH ROOM TO PULL OFF ON IF THE CAR FAILS AGAIN. JUDGING BY THE COMPLAINTS I HAVE SEEN ONLINE, IT SEEMS THERE IS A PROBLEM WITH THIS CAR AND THERE SHOULD BE SOME ACTION BEING TAKEN TO REMEDY IT. THIS SITUATION CREATES A SAFETY HAZARD FOR ANYONE DRIVING OR RIDING IN THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - ROME, GA

    WHILE DRIVING MY CAR IT SUDDENLY JERKED AND STOPPED LIKE I HAD TURNED IT OFF. I COASTED TO SIDE OF ROAD IT WAS STILL RUNNING COULD NOT GIVE IT ANY GAS A WRENCH LIGHT CAME ON. I TURNED OFF CAR AND RESTARTED IT, AND IT CAME BACK ON, AND THE WRENCH LIGHT WENT OFF. DROVE IT ON HOME IT JUMPED AND JERKED LIKE IT WAS GOING TO QUIT AT ANY MOMENT. I THEN TOOK IT TO MY DEALERSHIP THEY RAN A DIAGNOSTIC TEST ON IT SAID IT WAS THROTTLE BODY BUT WAS NOT COVERED UNDER MY WARRANTY. I HAVE HAD NO PROBLEMS WITH THIS CAR SINCE PURCHASING IT BUT HAVE ONLY HAD IT LESS THAN A YEAR. I AM CONCERNED WITH A SERIOUS ACCIDENT HAPPENING BECAUSE IT JUST SHUTS OFF THE GAS AND I CANNOT MOVE IT OR GET IT OUT OF TRAFFIC.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - FREDERICKBURG, VA

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ACTIVATED, THE ENGINE STALLED AND IMMEDIATELY THE WARNING INDICATOR BEGAN TO ILLUMINATE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND AFTER WAITING A FEW MOMENTS, THE VEHICLE RESTARTED. THE FAILURE OCCURRED FOUR TIMES WHEN DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - MAYNARDVILLE, TN

    THE CAR HAD RUN FINE ON MY WAY TO WORK AND LEAVING FOR LUNCH. IT WOULD NOT START WHEN I TRIED TO RETURN FROM LUNCH. SAME PROBLEM AS LAST MONTH, IT WOULD NOT START UNTIL THE THIRD TRY. *TT

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BLOOMINGTON, IN

    CAR BEGAN TO LURCH AND UNABLE TO ACCELERATE. CHECK ENGINE AND WRENCH LIGHT APPEARED. HAD TO PULL OVER AND MANUALLY TURN OFF CAR. TURNED OFF RADIO, AND AIR CONDITIONER, RESTARTED CAR AND WAS ABLE TO DRIVE HOME. CAR HAS HAD SAME ISSUE SEVERAL TIMES, OCCURRING MORE AND MORE FREQUENTLY. VEHICLE TO SERVICE ON 6/19/2012, MECHANIC DIAGNOSED A THROTTLE BOX FAILURE.

    Source: PORTABLE SAFETY COMPLAINT FORM