2010 FORD FUSION Complaints

THE CAR WOULD NOT START ON THE FIRST TWO TRIES AND I LET IT SIT A MOMENT AND IT STARTED ON THE THIRD TRY. *TT

WHILE DRIVING ON THE INTERSTATE AT ABOUT 55 MPH, THE VEHICLE LOST ALL POWER AND SHUT DOWN WITH THE WRENCH AND CHECK ENGINE LIGHTS WERE ON. STEERING WAS DIFFICULT AND I ALMOST WAS HIT TRYING TO GET VEHICLE OFF OF THE ROAD. AFTER SEVERAL MINUTES I TRIED RESTARTING CAR AND IT STARTED, SO I MADE IT TO MY DESTINATION AND IT DIED AGAIN. I HAD TO HAVE IT TOWED TO FORD. THE VEHICLE WAS UNDER WARRANTY AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. VEHICLE STILL HAS LOSS OF POWER ISSUES AND FORD HAS NOT SOLVED THIS ISSUE. THIS IS DANGEROUS AS VEHICLE JUST TURNS OFF AT HIGHWAY SPEED AS THIS PART FAILS. *JS

OVER THE LAST COUPLE WEEKS I HAVE NOTICED SLIGHT JERKS OR SPUTTERS WHEN I'M DRIVING. SPEED RANGES ANYWHERE FROM 10-70 MPH WHEN IT OCCURS. THIS MORNING ON THE HIGHWAY IT WAS MUCH MORE NOTICEABLE AND AFTER ABOUT 10 MILES THE WRENCH LIGHT CAME ON AND I LOST ALL ACCELERATION, LUCKILY THE RIGHT LANE WAS CLEAR AND I COULD GET TO THE SHOULDER SAFELY. AS I SLOWED DOWN THE ENGINE SHOOK HEAVILY AND I TURNED THE CAR OFF. I WAITED A COUPLE MINUTES AND RESTARTED THE CAR FINE...NO LIGHT, NO SHAKING. I WAS ABLE TO DRIVE THE 3.5 MILES TO WORK. SAME DAY, DRIVING HOME I MADE IT ABOUT 10 MILES AGAIN AND THE SAME THING HAPPENED. I WAITED A COUPLE MINUTES, RESTARTED AND MADE IT TO A SHOP A COUPLE MILES DOWN THE ROAD (STILL COULD FEEL THE JERKING SLIGHTLY BUT THE LIGHT DIDN'T COME ON AND I DIDN'T LOSE ACCELERATION). ONCE I GOT THERE AND THEY HOOKED UP THE DIAGNOSTIC MACHINE THEY COULD NOT READ ANY CODES, WHICH IS VERY COMMON FROM WHAT I'M READING ABOUT OTHER FUSION OWNERS WHO HAVE THIS PROBLEM. THEY ARE GOING TO DRIVE IT IN THE MORNING SO THEY CAN READ THE CODE WHEN THE LIGHT COMES ON AND HOPEFULLY DETERMINE IF IT IS THE THROTTLE BODY. I AM SO FRUSTRATED AS THIS CAR IS BARELY 2 YEARS OLD AND APPARENTLY THIS IS A VERY COMMON AND DANGEROUS PROBLEM. *JS

ON SATURDAY JUNE 16TH I WAS TRAVELING NORTH BOUND I-75 FROM ROCKCASTLE CO. KY TO MADISON CO KY WHICH IS ABOUT 45 MILES. WAS TRAVELING 65 MILES MPH AND SUDDENLY THE ENGINE SHUT OFF. THERE WAS A SEMI IN THE RIGHT LANE, WE WERE IN THE MIDDLE LANE WITH ONE SEMI IN BACK OF US. WE WERE ABLE TO COAST TO THE EMERGENCY SIDE OF THE ROAD. THE SEMI IN BACK OF US LOCKED HIS BRAKE AND ALMOST HIT US. I SHUT THE CAR OFF AND RESTARTED IT AND DROVE IN THE SLOW LANE AND IT HAPPENED 3 MORE TIMES. I THEN LEFT THE CAR AT MY MOTHER IN-LAW'S HOUSE AND BORROWED A CAR TO GET HOME IN AS I WAS AFRAID TO DRIVE IT AND PUT MYSELF AT RISK PLUS SOMEONE'S LIFE AT RISK. ON MONDAY, 6-18-12 I GOT THE CAR TO THE DEALERSHIP AND THE MECHANIC TEST DROVE IT AND IT HAPPENED TO HIM. I PULLED UP ON THE INTERNET AND SAW THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IT DEFINITELY IS A LIFE ENDING CRASH GETTING READY TO HAPPEN. OF COURSE MY VEHICLE IS OUT OF WARRANTY AS OF 35000 MILES, BUT THAT IS NOT MY ISSUE. I WOULD HATE TO SEE SOMEONE LOSE THEIR LIFE DUE A MALFUNCTION OF A THROTTLE BODY. FORD NEEDS TO STEP UP TO THE PLATE AND ADMIT THAT KNOW OF THIS ISSUE AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE OR A CHILD'S LIFE. THE FOREIGN MAKERS SUCH AS TOYOTA STEPPED UP AND FORD NEEDS TO DO SO ALSO. THIS IS THE FOURTH AUTOMOBILE I HAVE BROUGHT FROM THEM AND TRY TO STAY WITH THE AMERICAN MADE CARS. SAFETY SHOULD BE THEIR CONCERN INSTEAD OF THE ALMIGHTY DOLLAR. *TR

AFTER STOPPING FOR A RED SIGNAL IN TRAFFIC (VEHICLE TRAVEL UPHILL) THE VEHICLE LOST DRIVE (ACTED AS IF THE VEHICLE HAD BEEN SHIFTED OUT OF GEAR). AFTER A HARSH ENGAGEMENT, THE VEHICLE REGAINED DRIVE. THE VEHICLE WAS DRIVEN HOME WITHOUT FURTHER INCIDENT THAT DAY. THE VEHICLE WAS TAKEN TO A DEALER TO GET THE PCM "FLASHED", I ASSUME WITH A NEW SHIFT PROFILE. THE VEHICLE MALFUNCTIONED TWO MORE TIMES WITH A DATA RECORDER FROM THE DEALERSHIP INSTALLED. THE LOSS OF DRIVE OCCURRED AFTER RAPIDLY DECELERATING TO SLIGHTLY LESS THAN 40 MPH AND THEN TRYING TO ACCELERATE TO THE PREVIOUS SPEED. AGAIN, ENGAGEMENT WAS HARSH WHEN THE TRANSMISSION BEGAN TO PROVIDE DRIVE. FORD HAS ACKNOWLEDGED AT LEAST ONE ENGINE RPM SPIKE FROM THE RECORDER, BUT DENIES THAT IT IS SIGNIFICANT OR THAT IT IS INDICATIVE OF A PROBLEM. I HAVE HAD THE TRANSMISSION FLUID FROM THIS VEHICLE TESTED AT AN INDEPENDENT LABORATORY. THE SAMPLE RESULTS SHOWED THE TRANSMISSION FLUID TO BE HIGH IN ALUMINUM (7 TIMES THE AVERAGE FOR A UNIT WITH SIMILAR MILES), AND HIGH IN IRON ABOUT 1.6 TIMES THE AVERAGE. THIS PROBLEM IS A GREAT SAFETY CONCERN BECAUSE IF THE VEHICLE WERE TO LOSE DRIVE WHEN PULLING OUT INTO TRAFFIC, AN ACCIDENT INVOLVING INJURY OR DEATH COULD OCCUR! I HAVE FOUND A YOUTUBE VIDEO POSTED THAT REPRESENTS THE PROBLEM I AM EXPERIENCING BY USING THE GOOGLE SEARCH ENGINE AND USING THE QUERRY "FORD FUSION TRANSMISSION PROBLEMS" SINCE THE PCM FLASH THE AUTOMATIC TRANSMISSION SEEMS TO BEHAVE AT TIMES LIKE A MANUAL TRANSMISSION. ON A COASTDOWN IT SEEMS LIKE THE TRANSMISSION IS "PUSHING " THE CAR LIKE A MANUAL TRANSMISSION WITH THE CLUTCH ENGAGED EVEN THOUGH I WANT THE CAR TO COAST DOWN. THE REPROGRAMMING HAS MADE SHIFTING MORE HARSH IN SOME GEAR CHANGES, AND SEEM TO SKIP OVER THE PROBLEM GEARS IN OTHER SHIFTS. *TR

I OPENED THE STORAGE CONSOLE THAT SITS ON THE DASH AND THE LID BROKE OFF THE HINGES. PARTS ARE MADE OF THAT HARD PLASTIC THE HEAT AND SUN BAKES TILL BRITTLE. *TR

DRIVING IN THE LEFT LANE OF A MULTI-LANE ROAD. THE LIGHT HAD JUST GONE YELLOW AND ALL OF A SUDDEN THE ENGINE HICUPPED HARD AND I HAD NO RESPONSE TO THE GAS PEDAL AT ALL, PLUS THE CHECK ENGINE LIGHT (WRENCH ICON) CAME ON. PUT ON MY SIGNAL AND PULLED INTO THE LEFT TURN LANE AS IT WAS EMPTY. I DIDN'T WANT TO BLOCK THE LEFT LANE, IT WAS THE START OF RUSH HOUR TRAFFIC. I CAME TO A STOP AND HAD NO VEHICLE MOVEMENT IN RESPONSE TO STEPPING ON THE GAS PEDAL. I PUT THE VEHICLE IN PARK, TURNED OFF THE ENGINE AND TRIED TO RESTART IT. THE CHECK ENGINE LIGHT WENT AWAY AND THE CAR STARTED AND ACTED NORMAL. I STOPPED AT THE STORE ON THE WAY HOME, THEN ON THE WAY FROM THE STORE TO HOME IT HAPPENED AGAIN. I HAD TO STOP THE VEHICLE AND PUT IT IN PARK AND TURN IT OFF IN ORDER FOR IT TO START AGAIN. WHEN I GOT HOME I PUT A CODE READER ON THE VEHICLE, BUT IT SHOWED NO CODE. IT DID IT AGAIN ON MY WAY TO WORK IN THE MORNING AND AGAIN ON THE WAY HOME AFTER WORK. EACH TIME I HAVE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP, PUT IT IN PARK AND TURN IT OFF AND BACK ON TO GET IT TO START AGAIN. THIS IS EXTREMELY DANGEROUS FOR ME AND ANYONE AROUND ME. I TAKE MY VEHICLE TO FORD FOR SERVICING AND THEY SAY NO RECALLS ARE IN PLACE FOR THIS. I ENTER THE SYMPTOMS INTO THE SEARCH ENGINE OF THE INTERNET AND FIND NUMEROUS COMPLAINTS FROM OTHER OWNERS AND DRIVERS OF THE SAME DEFECT. THERE IS A PROBLEM WITH THE ELECTRONIC THROTTLE BODY. I CALLED MY LOCAL FORD DEALER AND THEY SAY THAT FIRST THEY HAVE TO RUN TESTS TO VERIFY THE THROTTLE BODY IS THE PROBLEM AND I WILL BE CHARGED FOR THAT, BECAUSE THE CODE RESETS EACH TIME. THE TOTAL BILL WILL BE $600 TO $700. THEY HAVE DEALT WITH IT BEFORE, BUT FORD HAS NOTHING IN PLACE TO ADDRESS IT AS A SAFETY ISSUE. PLEASE DON'T WAIT TIL SOMEONE GETS HURT OR POSSIBLY KILLED BEFORE THIS MATTER IS TAKEN SERIOUSLY AND PROPER MEASURES ARE TAKEN. *TR

I WAS DRIVING DOWN THE HIGHWAY WHEN I LOST THE ABILITY TO ACCELERATE. MY RPMS DROPPED AND I HAD TO PULL OVER. I CALLED FORD ROADSIDE SERVICES, THEY CAME AND PICKED UP MY CAR. AFTER BEING LOOKED AT BY THE FORD DEALERSHIP, IT WAS DETERMINED MY THROTTLE BODY NEEDED TO BE REPLACED. MY CAR IS LESS THAN 2 YEARS OLD AND ONLY HAS 40,000 MILES ON IT. THE PART AND LABOR TOTALED AROUND $500.00 THIS IS RIDICULOUS FOR A NEW CAR TO ALREADY HAVE THIS ISSUES. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT MULTIPLE FORD FUSIONS ARE HAVING THE SAME ISSUE. THIS ITEM NEEDS TO BE RECALLED AND REPLACED. I CAN ONLY THANK GOD IT WAS DURING THE DAY AND IN A PUBLIC AREA. IF THIS HAD BEEN AT NIGHT WITH MY 7 YEAR IN A BAD AREA, NO TELLING WHAT COULD HAVE HAPPENED. I WAS LUCKY THE PEOPLE BEHIND ME ON THE FREEWAY NOTICED I WAS SLOWING DOWN OR I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. FORD NEEDS TO STEP UP AND FIX THIS. *TR

MY FUSION HAS BECOME ERRATIC IN LOW GEAR SHIFTS. WHEN TRYING TO MERGE INTO TRAFFIC AND TURN ONTO A HIGHWAY IT WILL ACT AS THOUGH IT IS IN NEUTRAL AND I HAVE NO POWER TO GET OUT IN TRAFFIC. I HAVE BEEN ALMOST HIT ON A MAJOR HIGHWAY DO TO THIS MECHANICAL FAILURE. I TOOK THE CAR TO A DEALERSHIP FOR REPAIR AND THEY INFORMED ME THAT IT WAS LOW ON TRANSMISSION FLUID AND THEY REPAIRED A SEAL AND REPROGRAMMED IT AS FORD DIRECTED. I TOOK THE CAR ON A TRIP AND I WAS UNABLE TO MERGE INTO TRAFFIC AGAIN AND IT RAN AT OVER 5000RPM ON THE HIGHWAY FOR LONG PERIODS OF TIME. IT FINALLY FLIPPED A CODE AND I RETURNED IT TO THE DEALERSHIP. THEY DID A COMPLETE TRANSMISSION OVERHAUL AND REPLACED OVER 15 PARTS. THIS TOOK TWO WEEKS WITH THEM HAVING TO DEAL WITH FORDS WARRANTY DEPARTMENT. I PICKED UP THE CAR ON 6/6/2012 AND IT DID NOT EVEN MAKE IT TO MY PLACE OF WORK, 12 MILES AWAY, WITHOUT THE TRANSMISSION SLIPPING AGAIN AND IT REMAINING IN NEUTRAL. THIS CAR IS A DEATH TRAP!! I CALLED THE DEALERSHIP AND THEY CAME AND PICKED IT UP. IT IS NOW 6/12/2012 AND I STILL DO NOT HAVE A CAR TO DRIVE. THE DEALERSHIP IS FIGHTING WITH FORD TO HAVE THE COMPLETE TRANSMISSION REPLACED. FORD HAS CONTACTED ME SEVERAL TIMES AND IT SEEMS AS THOUGH THEY DO NOT CARE THAT THIS CAR IS A DANGER TO HAVE ON THE ROAD. I WANT MY CAR BACK IN WORKING CONDITION. I AM PLEASED WITH MY DEALERSHIP OF CHOICE FOR SERVICE AS THEY HAVE BEEN VERY POLITE AND HELPFUL WITH ME. FORD HAS GIVEN ME NOTHING TO DRIVE IN THE MEANTIME. PEOPLE, IF YOU HAVE THIS ISSUE WITH YOUR CAR MAKE SURE FORD HEARS YOUR COMPLAINT. THIS IS DANGEROUS AND UNACCEPTABLE. *TR

WHILE DRIVING THE VEHICLE UNDER NORMAL CONDITIONS AT SPEED ON AN OPEN HIGHWAY THE CAR SUDDENLY LOST ALL THROTTLE CONTROL AND TRANSMISSION RESPONSE, A 'WRENCH' WARNING LIGHT CAME ON THE VEHICLE GAUGE CLUSTER. AFTER COASTING TO A STOP IN THE BREAKDOWN LANE THE CAR SAT, IDLED ROUGHLY, AND I TURNED THE IGNITION OFF. AFTER A MINUTE OR TWO I STARTED THE CAR AND THE SYMPTOMS (INCLUDING THE WRENCH WARNING LIGHT) WERE GONE. I BROUGHT THE VEHICLE TO THE DEALER SERVICE DESK AND AFTER ANALYSIS WAS TOLD THERE WERE NO EVENTS CAPTURED BY THE VEHICLE COMPUTER. I WAS TOLD TO DRIVE THE CAR AND REPORT ANY ADDITIONAL INSTANCES OF THE PROBLEM. AFTER THE ISSUE RESURFACED AGAIN THREE WEEKS LATER, I AGAIN BROUGHT THE VEHICLE TO THE SERVICE TEAM AT MY DEALERSHIP. AFTER AGAIN NOT FINDING EVENTS LOGGED IN THE COMPUTER, THEY INSTALLED A TEMPORARY DATA RECORDER FOR ME TO MANUALLY ENGAGE THE NEXT TIME THE ISSUE APPEARED. I WAS LUCKY TO HAVE THE PROBLEM THE VERY NEXT DAY, THE RECORDER CAPTURED THE EVENT AND REFLECTED THE PROBLEM WAS WITH THE THROTTLE BODY. THE DEALER REPLACED THE UNIT. UPON RESEARCHING THE ISSUE AFTER THE FIRST INSTANCE IT IS CLEAR THERE ARE HUNDREDS OF CASES OF THIS SAME PROBLEM DOCUMENTED IN VARIOUS FORMS AND SITES ON THE WEB INDICATING THIS IS A KNOWN, SYSTEMIC PROBLEM FOR FORD WITH THE FUSION THROTTLE BODY. THE NATURE OF THE PROBLEM, EFFECTING VEHICLE CONTROL, AT SPEED, IS DANGEROUS AND WOULD SEEM TO WARRANT A MORE PROACTIVE APPROACH TO THE ISSUE BOTH BY FORD AND BY THE NHTSA. *TR