2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THE CONTACT THAT THE FUEL VALVE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THERE WERE NO FURTHER REPAIRS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CONTACT WOULD WAIT A FEW MINUTES TO RESTART THE ENGINE WITHOUT ANY PROBLEMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND INFORMED HER THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,241.

WHEN TRYING TO ACCELERATE, RPMS WOULD REV TO BETWEEN 4000-5000 BUT CAR WOULD NOT SPEED UP. ONCE IT FINALLY STARTED (AFTER THREE TRIES), CAR FINALLY JERKED FORWARD AND SHUDDERED BEFORE SPEEDING UP. AFTER DRIVING FOR ABOUT 30 MINUTES, I THEN TRIED TO REVERSE THE CAR AND IT JERKED AND GRINDED EXTREMELY HARD. SMELLS LIKE SOMETHING IS BURNING AT TIMES. TOOK TO DEALERSHIP TWICE ALREADY, BUT STILL HAVING PROBLEMS. *TR

WHILE DRIVING MY CAR SUDDENLY WENT INTO SHUT DOWN MODE. A WRENCH SYMBOL SHOWED ON PANEL. I WAS ABLE TO TURN INTO A DRIVE WAY AND AFTER TURNING THE VEHICLE OFF AND BACK ON THE WRENCH WENT OFF AND THE CAR RAN NORMAL. I TOOK TO THE SHOP AND NOTHING SHOWED ON THE COMPUTER. IT THEN HAPPENED 5 MORE TIMES. BACK TO THE DEALERSHIP NOW SAYS THAT IT IS BAD THROTTLE BODY AND IS NOT COVERED. AFTER RESEARCHING ONLINE IT APPEARS TO BE A BIGGER PROBLEM AND FORD SHOULD RECALL. THERE ARE SO MANY COMPLAINTS THAT IT IS OBVIOUS THAT IT IS A DEFECT. PEOPLE ARE GOING TO GET KILLED. FORD FIX THIS NOW. I HAVE NO CHOICE BUT TO PAY TO HAVE IT FIXED BUT I SHOULDN'T. IT WOULD BE VERY INTERESTING TO SEE HOW MANY HAVE BEEN FIXED TO DATE JUST BY FORD AND NOT OTHER COMPANIES. *TR

AT 2000 MILES HAD CAR BACK FOR BRAKES.ITS BEEN BACK 8 TIMES. THEY HAVE CUT THE ROTORS AND REPLACED PADS AND STILL JUMPS AFTER ABOUT 5000 MILES. VIBRATION IN CAR THAT THEY COULDNT FIND Y. REPLACED TROTTLE BODY . THERE IS AN ISSUE WITH THE BRAKES THEY NEED TO FIND OUT WHATS WRONG. THEY HAVE CUT THE ROTORS DOWN TO THE POINT THEY REPLACED THEM AND THE ONES ON THE FRONT ARENT 6 MONTHS OLD AND THEY CUT THEM AGAIN. *TT

I DRIVE APPROXIMATELY 30 MILES ON THE HIGHWAY TO GET TO WORK. THE DAY THIS PROBLEM FIRST OCCURRED, I GOT OFF THE HIGHWAY AND CAME TO A STOP SIGN. I CHECKED FOR TRAFFIC BOTH DIRECTIONS. A CAR WAS COMING FROM THE LEFT, AND I WAS TURNING RIGHT. I KNEW WITH MY CAR'S ACCELERATION I HAD PLENTY OF SPACE TO PULL OUT SAFELY (IT HAS A V6 ENGINE, AUTOMATIC TRANSMISSION). I HIT THE GAS AND PULLED OUT. THE CAR DID NOT ACCELERATE AS EXPECTED. I BARELY HIT 5 MPH AND THE TACHOMETER REDLINED. I TOOK MY FOOT OFF THE GAS PEDAL AND TRIED AGAIN. SAME THING - REDLINED. THE THIRD TIME I TRIED, THE CAR SHUDDERED AND FINALLY SHIFTED TO THE NEXT GEAR. THE CAR BEHIND ME WAS FAR ENOUGH AWAY TO SLOW DOWN SAFELY, BUT IN A DIFFERENT SITUATION THEY COULD HAVE EASILY HIT ME. I JUST ROLLED OUT IN FRONT OF THEM BECAUSE THE CAR DIDN'T RESPOND WHEN I HIT THE GAS. IMMEDIATELY AFTER THAT INCIDENT, I SCHEDULED A SERVICE APPOINTMENT AT A FORD DEALERSHIP. THE FIRST AVAILABLE APPOINTMENT WAS TWO WEEKS OUT. I BOOKED THE APPOINTMENT AND CONTINUED TO (CAUTIOUSLY) DRIVE MY CAR TO WORK. THE CAR RAN ROUGH EVEN AT CONSTANT HIGHWAY SPEEDS. LAST NIGHT I DROPPED MY CAR OFF AT THE DEALERSHIP FOR THE SERVICE APPOINTMENT. I TOOK THE HIGHWAY TO GET THERE. WHEN I TRIED TO ACCELERATE TO MERGE ONTO THE HIGHWAY, THE PROBLEM OCCURRED AGAIN. I ROLLED OUT INTO TRAFFIC AT ABOUT 5 MPH, HITTING THE GAS PEDAL AND GETTING NOTHING. AGAIN, I WAS LUCKY THAT THERE WAS ENOUGH ROOM BETWEEN ME AND THE APPROACHING TRAFFIC. THIS PROBLEM COULD HAVE EASILY CAUSED A BAD ACCIDENT. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP. I'M WAITING FOR THEM TO CALL BACK WITH A DIAGNOSIS. *TT

DRIVER SIDE INTERIOR DOOR HANDLE PLASTIC SEPARATED AND HANDLE CRACKED. UNABLE TO LOCK DOOR WITHOUT HAVING TO HOLD HANDLE IN. WAS ABLE TO OPEN DOOR FROM THE INTERIOR WITH GREAT CAUTION. HANDLE CONTINUED TO CRACK ALL THE WAY THROUGH AND HAD TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION EQUIPPED WITH MICHELIN HYDRO-EDGE TIRES, SIZE 215/60/R16. THE DOT NUMBER WAS APXN4XX0110. THE CONTACT STATED THAT THE SIDEWALLS OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWIATING A REPLY. THE FAILURE MILEAGE ON THE TIRES WAS 17,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 35,100. THE VIN WAS UNAVAILABLE. UPDATED 7/23/12 *CN MICHELIN REFUSED TO ADJUST THE DEFECTIVE TIRES UNDER WORKMANSHIP AND MATERIAL WARRANTY. THEY REFERRED TO DEFECT AS COSMETIC CRACKING

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A COMPLETE LOSS OF THE ENGINE POWER AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE VEHICLE RESUMED AS NORMAL. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE DIFFERENT OCCASIONS FOR DIAGNOSIS. THE THIRD TIME A TROUBLE CODE WAS DETECTED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

DRIVING ON THE WEST VIRGINIA TURNPIKE AT 65-70 MPH WHEN THE RPM'S JUMPED ABOVE 4 AND LOST ALL POWER TO THE ENGINE. THE ENGINE WAS STILL RUNNING BUT HAD NO POWER FROM THE GAS PEDAL TO THE ENGINE. PULLED TO THE FAR RIGHT SIDE OF THE ROAD AS I WAS GOING UP HILL INTO THE TRUCK LANE AND THEN EVENTUALLY ON TO THE BERM AS THE TRUCKS WERE NOW RUNNING FASTER THAN ME GOING UPHILL. IT WAS THE MOST DANGEROUS DRIVING SITUATION I HAVE EVER BEEN THROUGH. I WAS ABLE TO LOCATE A FORD DEALERSHIP ON THE TURNPIKE WHERE I COULD LEAVE THE CAR FOR THE NECESSARY REPAIRS. THE REPAIRS TOOK A TOTAL OF 25 DAYS. FORD WOULD NOT PROVIDE ME WITH A LOANER CAR AS I BOUGHT THE VEHICLE USED AND THEREFORE NO RENTAL COVERAGE EVEN THOUGH THE ISSUE WAS A KNOWN ISSUE DUE TO FAULTY PARTS AND A POOR INITIAL REPAIR BY FORD. I HAD TO RENT A VEHICLE IN WEST VIRGINIA IN ORDER TO COMPLETE MY DRIVE HOME AND HAD TO DROP THE RENTAL IN COLUMBUS. $185 + GAS + DEPOSIT AND RESULTING NSF FEES IN MY CHECKING ACCOUNT FOR A 12 HOUR CAR RENTAL THAT FORD WOULD NOT COVER. UPON GETTING MY VEHICLE BACK IT RAN SMOOTHLY UNTIL OCTOBER OF THE SAME YEAR. I TOOK MY VEHICLE TO A NATIONAL CHAIN OIL CHANGE COMPANY WHO ADVISED THAT THEY COULD SEE TRANSAXLE FLUID ALL THE WAY TO THE BACK OF THE UNDERBODY OF THE VEHICLE. I TOOK THE CAR TO MY LOCAL FORD DEALERSHIP WHO FOUND THAT THE REPAIR COMPLETED IN WEST VIRGINIA DID NOT GET THE PAN SEALED PROPERLY AND THE FLUID WAS LEAKING FROM THE FAULTY SEAL, WHICH THEY REPAIRED BUT IT TOOK THEM 14 DAYS TO DO SO. FAST FORWARD TO MAY AND ANOTHER HARD SHIFT WITH A LURCH FORWARD AND THEN NO POWER FROM THE GAS PEDAL TO THE ENGINE. TOOK IT TO THE LOCAL DEALERSHIP WHO COULD FIND NO ERROR CODES AND COULD NOT DUPLICATE THE ISSUE. 5/13 - MOTHER'S DAY AND IT HAPPENS AGAIN BUT THIS TIME THE ENGINE LIGHT IS NOW ON AND THE CAR RUNS ROUGH. TAKING TO DEALERSHIP AGAIN TOMORROW. *TR