2010 FORD FUSION Complaints

I WAS DRIVING IN BUSY TRAFFIC AREA WHEN MY THROTTLE BODY CAUSED ISSUES ON MY 2010 FORD FUSION. I MANAGED TO GET OUT OF THE FLOW OF TRAFFIC. MY CAR HAS ONLY 47,700 MILES ON IT. I HAVE LEARNED OTHER FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I MANAGED TO GET MY CAR HOME (3 MILES AWAY). MY SON RESET THE COMPUTER, AND I DROVE THE CAR AGAIN THE FOLLOWING DAY, AND IT HAPPENED AGAIN ON THE INTERSTATE. DRIVING 65 MPH IN HEAVY TRAFFIC, IT HAPPENED -- THE SPEED DROPPED DOWN TO 20 MPH. I COULD NOT GO ANY FASTER. IT WAS 2 MILES UNTIL I COULD GET OFF THE NEXT EXIT RAMP. I DROVE ON THE SHOULDER PART OF THE WAY BUT THERE WERE TWO CARS ON THE SHOULDER WITH OTHER ISSUES THAT I HAD TO DRIVE AROUND. IT WAS FRIGHTENING AND POTENTIALLY HAZARDOUS. I DID NOT KNOW WHAT THE PROBLEM WAS. I DID NOT KNOW IF THE CAR WAS GOING TO DIE AT ANY TIME OR NOT. IT WAS DARK AND LATE ON A SUNDAY. I FELT VULNERABLE. I HAVE READ ON THE INTERNET THAT OTHER 2010 FUSION OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS - HAZARDOUS SITUATIONS AND HAVING TO PAY FOR REPAIRS WHEN THE CAR DOESN'T HAVE HIGH MILEAGE LIKE MINE. SOME ARE COVERED UNDER WARRANTY (UNDER 36,000) AND SOME JUST BARELY OVER THE 36,000 MILES SO THEY WERE NOT COVERED UNDER THEIR WARRANTY. THE COST OF THE REPAIR WAS JUST BARELY UNDER $470. FOR SOME REASON IT WASN'T COVERED UNDER MY ESP EXTRACARE WARRANTY, AND I DON'T GET THAT EITHER. PLEASE CONSIDER A RECALL ON THIS PART FOR OTHERS WHO MIGHT EXPERIENCE AN SERIOUS ACCIDENT AS A RESULT. *JS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY AVAILABLE ON A LIMITED BASIS. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.

TRAVELING HIGHWAY, GOING 70 MPH THE CAR SUDDENLY JERKS AND THE SPEED STARTED TO DECELERATE AND THE WRENCH LIGHT ON DASH WENT ON. THE ENGINE WAS STILL ON, BUT ZERO ABILITY TO ACCELERATE. COASTED TO THE SIDE OF THE ROAD AND THE RPM'S WERE FLUCTUATING FROM 0-1 IN PARK. TURNED THE CAR OFF FOR 10 SECONDS AND TURNED IT BACK ON. AFTER TURNING THE KEY ON, THE STARTER SOUNDED LIKE THE KEY WAS TURNED WITH THE ENGINE ON FOR ABOUT 20 SECONDS. THE SECOND TIME WAS GOING UP HILL AT 20 MPH BACK ROADS. SAME THING WITH NO ACCELERATION AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER BECAUSE THE CAR COULD NOT MOVE AND SHUT IT OFF. SAME WITH THE STARTER FOR ABOUT 20 SECONDS OF IT SOUNDING LIKE THE KEY WAS TURNING WITH ENGINE ON AFTER TURNING IT ON. INCIDENTS ARE ABOUT 1 MONTH AND 10 DAYS APART. *JS

I WAS DRIVING ON INTERSTATE 65 IN THE MIDDLE LANE WHEN THE CAR QUIT RESPONDING. THE RPM GAUGE WAS STUCK ON 1 AND PRESSING THE ACCELERATOR GOT NO RESPONSE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OVER AND BARELY OFF THE SIDE OF THE ROAD BUT IT WAS A CLOSE CALL. TRAFFIC WAS PRETTY HEAVY. I CALLED AAA TOWING SERVICE FOR HELP. AFTER 15 MINUTES I TRIED TO START THE CAR AND IT STARTED UP NORMALLY. I WAS ABLE TO GET BACK INTO TRAFFIC AND TAKE THE NEXT EXIT. I DROVE TO THE DEALER. I PURCHASED THE CAR ON FEBRUARY 6, 2012 FROM TOWN & COUNTRY FORD DEALER IN LOUISVILLE, KY AND HAD DRIVEN IT ONLY 596 MILES WHEN THIS HAPPENED. THE REPAIR BILL TO REPLACE THE THROTTLE BODY, INTAKE CARB KIT AND RECALIBRATE PROCESSOR WAS $730.29. I DIDN'T HAVE THE EXTENDED WARRANTY SO I HAD TO PAY THE ENTIRE COST OF THE REPAIR. I ASKED THE DEALER IF THIS WAS A PROBLEM WITH THE FUSION AND WAS TOLD NO IT WAS NOT. *TR

THE VEHICLE BEGAN TO JERK WHEN DRIVING OR BETWEEN AUTOMATIC SHIFTING. SPECIFICALLY WHEN IT SHIFTS INTO THIRD, IT JERKS EXTREMELY HARD. THE ENGINE AND MAINTENANCE LIGHT WILL COME ON AS THE VEHICLE STALLS. THERE IS NO RESPONSE FROM THE ACCELERATOR AND I HAVE TO PUT IT IN PARK, STOP THE CAR AND RESTART IT IN ORDER FOR IT TO MOVE AGAIN. I WAS ALMOST REAR ENDED DUE TO THE VEHICLE DYING IN THE MIDDLE OF THE STREET. *TR

WHILE EXITING FROM THE EXPRESSWAY ON THE EXIT RAMP THE CAR SUDDENLY STALLED. THIS WAS IN HEAVY TRAFFIC. I HAD TO TRY TO GET THE CAR STOPPED, PUT IT IN PARK AND TURN THE IGNITION OFF AND THEN ON AGAIN TO GET IT RESTARTED. WILL TAKE IT TO BE EVALUATED TOMORROW MORNING. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE POWER AND FAIL TO ACCELERATE. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE CONTACT APPLIED THE ACCELERATOR PEDAL AND THE ENGINE RPMS WOULD INCREASE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THAT THE TRANSMISSION WOULD HAVE TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS ADVISED THE CONTACT THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS). THE RECALL WAS SCHEDULED TO BEGIN ON OR AROUND JANUARY 24, 2012 HOWEVER, THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE AND THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE UNREASONABLE TIME FRAME IN WHICH THE RECALL REPAIR SHOULD HAVE BEEN PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/12 *BF UPDATED 05/21/12

THE THROTTLE BODY ASSEMBLY FAILED AFTER 70,000 MILES. THE VEHICLE WOULD STALL AT SPEED, HAVE TO BE PULLED OVER, STOPPED, ENGINE TURNED OFF AND COMPLETELY RESTARTED. THE VEHICLE HAD MULTIPLE INCIDENCES OF THIS NATURE, AND I HAVE BEEN TOLD THE PROBLEM IS A COMMON PROBLEM WITH THIS YEAR/MAKE/MODEL, THAT BEING THE THROTTLE BODY ASSEMBLY WHICH REQUIRED REPLACEMENT. *TR