2010 FORD FUSION Complaints

FIRST HAPPENED SETTING AT A RED LIGHT, LIGHT CHANGED I TOOK OFF AND CAR STALLED IN INTERSECTION AND LUCKY I WAS MOVING FAST ENOUGH TO GET OUT OF THE WAY AND OFF THE ROAD. SECOND TIME I WAS GOING 60MPH DOWN ROAD AND CAR STALLED LOSING POWER AND THE ABILITY TO BRAKE AND STEER PROPERLY. CAR STALLS AND WHEN RESTARTED ITS RPMS ARE VERY RANDOM, UP AND DOWN , CAR SHAKES ETC. THEN STALLS AGAIN. TOOK TO FORD AND THEY CANT FIND ANYTHING. THIS IS A VERY UNSAFE PROBLEM THAT IS OCCURRING, AND I HAVE FOUND DOZENS OF PEOPLE WITH THE SAME PROBLEM ON ONLINE FORUMS... *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS FIRST STARTED, THERE WAS A POPPING NOISE THAT WAS EXHIBITED BY THE BRAKE SYSTEM. THE CONTACT STATED THAT THE NOISE WOULD CEASE ONCE THE ENGINE WAS WARM. THE DEALER INSPECTED THE VEHICLE AND DISCOVERED THAT THE NOISE WAS CAUSED BY BRAKE DUST AND ADVISED THAT THE NOISE SHOULD CEASE ONCE THE VEHICLE WAS RUNNING. THE BRAKE SYSTEM WAS TESTED AND THERE WERE NO FAILURES DETECTED. THE CONTACT STATED THAT THE NOISE CONTINUED AND PROGRESSIVELY BECAME WORSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 15,416. UPDATED 03/27/12*LJ THE CONSUMER STATED THE POPPING OISE IS STILL PRESENT AND IS O NLY HEARD WHEN THE BRAKE IS APPLED AND THE NOISE WOULD BECOME LOUDER. UPDATED 04/09/12

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THEY HAD NO TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,500.

3MAR12 CALLED DEALER TO GET RECALL DONE AND WAS TOLD THAT THE DO NOT HAVE THE PART. I HAD CALLED PREVIOUSLY ON 13 FEB12 AND WAS TOLD THE SAMETHING, 3MAR12 WAS PUT ON A WAITING LIST AND DON'T KNOW FOR HOW LONG. IN THE NOTICE IT STATED TO GET RECALL DONE IN A TIMELY FASHION. *TR

AFTER DRIVING OUR 2010 FORD FUSION IN SNOW IT WOULD DRIVE LIKE THE TIRES WERE OUT OF BALANCE (SERIOUS VIBRATION AFTER ABOUT 35-40 MPH). I SOLVED THIS PROBLEM BY PUTTING IT IN A HEATED GARAGE OVERNIGHT. I BROUGHT UP MY CONCERN TO A LOCAL FORD SERVICE CENTER. THEY ACKNOWLEDGED THAT THIS IS A PROBLEM AND SUGGESTED SPRAYING THE WHEEL AREA WITH A LUBRICANT SUCH AS PAM COOKING OIL TO KEEP THE SNOW AND ICE FROM COLLECTING ON THE WHEELS. THEY FELT THAT THE PROBLEM WAS THE ALUMINUM RIMS (I THINK THEY SAID RIMS, SOMETHING IN THE WHEEL). WE RECENTLY HAD SIGNIFICANT SNOW THIS WINTER WHICH BROUGHT THIS PROBLEM BACK TO MY ATTENTION. I FEEL THAT THIS IS AN UNACCEPTABLE DESIGN FLAW IN THIS CAR AND WOULD LIKE IT FIXED. *TR

I HAVE A FORD FUSION WITH ABOUT 35,500 MILES. I BOUGHT THE CAR USED WITH ABOUT 18,000 MILES AND NOTICED INCONSISTENT SHIFTING RIGHT AWAY. THEN PROGRESSED INTO NOT SHIFTING BACK INTO GEAR RIGHT AWAY AFTER SHIFTING OUT OF REVERSE. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. TOOK IT IN AGAIN ABOUT A MONTH LATER AND THEY SAID THE FLUID WAS LOW; THEY WEREN'T SURE WHY JUST FILLED IT AND SENT ME ON MY WAY. THIRD TIME I TOOK IT TO A DIFFERENT DEALERSHIP. THEY HAD TO PULL THE TRANSMISSION AND REPLACE PARTS, WHICH TOOK ALMOST A WEEK. IT SEEMED OKAY AT FIRST BUT NOW IS DISPLAYING THE SAME ISSUES AS BEFORE OF NOT SHIFTING INTO GEARS WHEN ACCELERATING. THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A HEATER MOTOR REPLACED THAT WERE MAKING A WHISTLING NOISE, FLOOR HEAT THAT BARELY COMES OUT, CAR ALARM THAT GOES OFF EVEN WHEN ALL THE DOORS ARE UNLOCKED AND BRIGHT LIGHTS THAT JUST RANDOMLY COME ON. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR

I WAS DRIVING ON A 6 OR 8 LANE FREEWAY WHEN IT SUDDENLY DOWNSHIFTED TO A MUCH LOWER GEAR (PROBABLY 3RD) AND THE TACHOMETER MAXED AT 7000 RPM AND HELD THERE UNTIL I MANUALLY MOVED THE SHIFT LEVER TO NEUTRAL. WHEN I PUT IT BACK IN DRIVE (STILL MOVING) IT AGAIN RACED TO 7000 RPM AND I PUT IT IN NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. I PUT IT IN ALL THE GEARS, THEN IN DRIVE AND WENT BACK ON THE FREEWAY. IT STAYED IN 1ST GEAR AND I AGAIN WENT TO THE SHOULDER OF THE ROAD. I SHUT THE ENGINE OFF, RESTARTED IT AND GOT BACK ON THE FREEWAY. IT SHIFTED OK, BUT AFTER A FEW MILES DID IT AGAIN. I SENT MY COMPLAINT TO FORD MOTOR COMPANY, BUT THEY SAY THEY CAN'T DUPLICATE THE ACTIONS AND THEREFORE CAN NOT/WILL NOT DO ANYTHING ABOUT IT. (SEE FORD CUSTOMER SERVICE CASE #0506021830 AND MY LETTER TO THEM)

CAR HAD A FAULTY THROTTLE BODY, WHICH WOULD CAUSE THE CAR TO LOSE POWER. YOU COULD BE RUNNING ANY SPEED AND THE CAR WOULD JERK AND YOU WOULD HAVE NO POWER CAR WOULD COAST TO THE SIDE OF THE ROAD. VERY DANGEROUS ON THE INTERSTATE OR ANY HEAVY TRAFFIC. THE DEALER KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I DESCRIBED IT TO HIM,WHICH LED ME TO BELIEVE THEY HAVE SEEN THIS PROBLEM MANY TIMES. CHECKED ONLINE AND SAW WHERE MANY OTHERS HAD THE SAME PROBLEM. FORD TOLD ME IT WAS MY PROBLEM AND WERE SORRY IT HAD HAPPENED BUT THERE WAS NOTHING THEY COULD DO. CASE #[XXX]. THIS IS A VERY DANGEROUS PROBLEM IF THE VEHICLE IS IN TRAFFIC.FORD HAS HAD A RECALL ON THE TRANSMISSION WHICH WAS DUE TO HOLES BEING DRILLED WRONG ON THE THROTTLE BODY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

MY 2010 FUSION SE V6 WITH THE INFAMOUS 6F35 TRANSMISSION IS SLIPPING, HARD SHIFTING, FLUID IS BLACKED AND OR BURNT. MY CONCERN IS THAT IT ALSO HAS JUST LURCHED FORWARD FOR NO REASON. I FEEL IT IS A SAFETY ISSUE AND SHOULD BE RECALLED FOR A NEW TRANSMISSION. PLEASE FORCE FORD TO ISSUE A RECALL ON THIS MODEL TRANSMISSION. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE ON THIS VEHICLE. *TR

THE TRANSMISSION DOES NOT SHIFT CORRECTLY. THE ENGINE WILL REV UP AND THE TRANSMISSION WILL SHIFT HARD WHEN IT SHIFTS. ESPECIALLY WHEN GOING UP HILL OR UNDER HEAVY ACCELERATION THE ENGINE MY RED LINE BEFORE SHIFTING. *TR