2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - SAN ANTONIO, TX

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PROVIDING A FAILURE CODE. THE FAILURE RECURRED THREE TIMES. THE THIRD TIME, THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE COMPUTER WAS NOT READING A FAILURE CODE BUT THE ELECTRONIC THROTTLE BODY WOULD LIKELY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/02/12*LJ THE CONSUMER STATED THE REAR WINDOW, WEATHER STRIPPING ON THE DOORS, AND DOOR HANDLES HAD TO BE REPLACED. THE CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE TRANSMISSION. UPDATED 03/08/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - MECHANVICSVILLE, MD

    YESTERDAY (4DEC2011) I WAS ROTATING MY TIRES WHEN ONE OF THE LEFT FRONT WHEEL STUDS ON MY 2010 FORD FUSION BROKE OFF INSIDE OF THE LUG NUT. IT WAS OBVIOUSLY WEAK FOR A WHILE AND FINALLY BROKE WHEN PRESSURE WAS APPLIED FROM THE TIRE IRON. MY CURRENT MILEAGE IS APPROXIMATELY 48000. THIS FOLLOWS A SIMILAR INCIDENT THAT OCCURRED ON 28SEP2010 WHERE ONE OF THE RIGHT FRONT WHEEL STUDS BROKE OFF AT APPROXIMATELY 13,500 MILES. 2 OF THESE FRACTURES IN LESS THAN 2 YEARS IS UNACCEPTABLE. THERE IS NO SIGN OF RUST/WEAR OR TEAR ON ANY OF THE STUDS. I ALSO NOTICED TODAY THAT THE NTSB IS ALREADY LOOKING INTO SIMILAR INCIDENTS THROUGH AN ENGINEERING ANALYSIS. THE POTENTIAL FOR DANGER OF A WHEEL FLYING OFF A CAR AT A HIGH RATE OF SPEED IS QUITE HIGH AND A RECALL SHOULD BE ANNOUNCED. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - MILLBROOK, AL

    BOUGHT MY FUSION IN APRIL 2011. BEGAN HAVING PROBLEMS IMMEDIATELY. USUALLY HAPPENS WHEN THE ENGINE IS COLD, UPON ACCELERATING THE CAR WOULD LURCH TERRIBLY AND HESITATE. FIRST THE DEALER COULD FIND NOTHING WRONG. THEN THEY DECIDED IT WAS THE TRANSMISSION. PUT NEW TRANSMISSION IN. KEPT HAPPENING. FINALLY, IT HAPPENED WHEN THE SERVICE MANAGER DROVE IT. SAID FORD WOULD PUT NEW COMPUTER IN THE CAR. SIX WEEKS LATER SINCE WE HEARD NOTHING BACK, TOOK THE CAR TO THE SALES REP AND HE SAID DON'T COME GET IT UNTIL WE FIX IT. TODAY MY HUSBAND IS BACK AT THE DEALER TO GET ME ANOTHER CAR. THEY ACT LIKE I AM IMAGINING ALL THIS. I AM READY FOR AN ARBITRATOR!

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 FORD FUSION
    - JACKSONVILLE, FL

    THE VEHICLE LOST POWER, THE GAS PEDAL HAD NO EFFECT, AND IT WOULD SURGE FORWARD BY ITSELF. CREATED A VERY SCARY AND UNSAFE SITUATION FOR MY WIFE. I WENT TO THE GAS STATION WHERE SHE HAD MANAGED TO GET PULLED INTO AND SHUT IT OFF, I LOOKED IT OVER AND RESTARTED IT. IT SEEMED TO HAVE POWER AND THROTTLE RESPONSE, SO I ATTEMPTED TO DRIVE IT ON HOME SINCE IT WAS WITHIN A MILE. IT AGAIN FAILED ON ME WITHIN 100 YARDS BUT I WAS ABLE TO LIMP IT ON HOME. THE DEALERSHIP TOWED IT INTO SERVICE AND THEY THOUGHT THE THROTTLE BODY WAS BAD...SO THEY REPLACED IT AND NOW IT IS WORKING. THEY SAID THIS IS HAPPENING TO A LOT OF THROTTLE BODIES! I AM NOT SURE WHY THERE ISN'T A RECALL OR MORE INVESTIGATIONS HAPPENING HERE. THIS WAS TOTALLY UNEXPECTED FROM A VEHICLE WITH ONLY 11K MILES ON IT. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - NORTH BEND, WA

    TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT DURING ROUTINE MAINTENANCE, THE DEALER ADVISED THAT THE HIGH VOLTAGE CABLE FOR THE HYBRID GENERATOR AND BATTERY WAS WORN DOWN TO BARE METAL. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 36,453.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - WIND GAP, PA

    WHILE DRIVING DOWN A MAJOR HIGHWAY AT 69 MPH WITH THE CRUISE CONTROL ON, THE CAR JUST LOST POWER. I FIRST NOTICED THE HEADLIGHTS WENT OUT, THEN SAW THE ANTI THEFT LIGHT ILLUMINATE. I TRIED DEPRESSING THE GAS PEDAL, BUT GOT NOTHING. THANKFULLY, I WAS ABLE TO COAST OUT OF THE PASSING LANE, INTO THE RIGHT LANE, AND EVENTUALLY TO THE SIDE OF THE ROAD WITHOUT ANY TRAGEDY. ONCE ALONG THE ROADSIDE, I PUT THE CAR IN PARK AND TURNED THE KEY TO SHUT OFF MODE. I THEN TURNED IT BACK ON, CAR STARTED UP FINE. I TOOK IT TO MY REGULAR MECHANIC, HIS CODE READER FOUND NOTHING. TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM, THEY FOUND NOTHING. IT IS NOW AT A FORD DEALERSHIP, BUT MY GUESS IS THEY WILL FIND NOTHING. I AM ON THE ROAD AT LEAST 4 OUT OF 5 DAYS A WEEK ON MAJOR HIGHWAYS. I CANNOT AFFORD FOR THIS TO HAPPEN AGAIN. I MAY NOT BE SO LUCKY NEXT TIME. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BRYANT, AR

    I WENT TO ROTATE THE TIRES ON MY 2010 FUSION AND I NOTICED ON THE FRONT LEFT THAT A WHEEL LUG STUD HAD SHEARED RIGHT INTO, ALWAYS HAD A DEALERSHIP ROTATE MY TIRES. I NOTICED THIS WHEN I WAS ROTATING MY TIRES AND THE REST OF THE LUG STUD IS INSIDE MY LUG NUT. I HAVE CONTACTED MY LOCAL DEALERSHIP AND THEY CLAIM THEY KNOW OF NO INCIDENTS AND DOES NOT KNOW IF FORD WILL COVER IT. I THINK AFTER 280 REPORTED INCIDENTS THIS SHOULD BE A RECALL, I FIND IT HARD TO BELIEVE IN SOMETHING LIKE THIS BEING SO DANGEROUS THAT IT IS NOT ALREADY. I CAN SAY THIS WITH CERTAINTY, THAT AFTER THE FIRST REPORTED ACCIDENT CAUSED BY THIS AND THE LAWSUIT THAT FOLLOWS, SOMEONE WILL TAKE NOTICE. *KB

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - MIAMI, FL

    WHEN DRIVING THE VEHICLE THE THROTTLE BODY FAILS PUTTING THE CAR INTO "LIMP MODE". ACCELERATION IS IMPOSSIBLE AND THE CAR WILL STALL WHILE ATTEMPTING TO SAFELY PULL OFF THE ROAD. AFTER A SINGLE SEARCH ONLINE FOR "FORD FUSION THROTTLE BODY" NUMEROUS INSTANCES OF SIMILAR FAILURES APPEAR BEGINNING IN APPROXIMATELY 2005. THE VEHICLE WILL LOSE ALL ABILITY TO ACCELERATE BUT MAINTAIN ELECTRICAL POWER UNTIL THE VEHICLE STALLS. THIS OCCURRED TO ME WHILE TRAVELING ON THE HIGHWAY AT 75 MPH AND IS EXTREMELY UNSAFE. THE PROBLEM IS SO WIDESPREAD THAT THE LOCAL FORD DEALERS MAINTAIN A STOCK OF THROTTLE BODY UNITS TO REPLACE. THE RISK OF AN ACCIDENT VERY HIGH BECAUSE OF THE POSSIBILITY OF STALLING OUT AND LOSING CONTROL OF THE VEHICLE. *KB

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - ROCHESTER HILLS, MI

    TRANSMISSION KEEPS ON LURCHING FORWARD AND DEALERSHIP CANNOT DO ANYTHING ABOUT IT NOW. IT'S A SAFETY ISSUE FOR ME AS I ALMOST GOT INTO AN ACCIDENT ON THE STREET DUE TO HUGE JUMP. TRANSMISSION KEEPS ON ACTING UP AND DEALER KEEPS SAYING EVERYTHING IS FINE AND CANNOT DUPLICATE THE OTHER SINCE THE TIME THEY REBUILT THE TRANSMISSION ON MY VEHICLE. *TR *KB

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - 5151 EDWARD JAMES DRIVE, MI

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD FLEW UPWARDS AND OBSCURED THE FIELD OF VISION. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND CLOSED THE HOOD. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 26,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE