2010 FORD FUSION Complaints

I WAS PULLING OUT FROM A RED LIGHT WHEN THE CAR LOST POWER AND STARTED TO IDLE HARD. I WAS ABLE TO PULL TO THE TURN LANE TO AVOID BEING HIT. WHEN ALL POWER WAS LOST AND THE CAR DIED THE WRENCH LIGHT AND BATTERY LIGHT CAME ON. THE CAR DID NOT SEEM TO BE GETTING ANY GAS. AFTER TURNING THE CAR OFF AND SITTING A FEW MINUTES THE CAR STARTED BACK AND I WAS ABLE TO PULL TO A PARKING LOT. FORTUNATELY I WAS NOT ON THE INTERSTATE AS I HAD BEEN PREVIOUSLY BEFORE THIS. MY HUSBAND FOLLOWED ME TO THE DEALERSHIP AND AFTER INSPECTING THE CAR I WAS TOLD IT WAS THE THROTTLE BODY. THE COST OF THE REPAIR WAS $465.00 WHICH I JUST CONSIDERED ONE OF THOSE THINGS THAT HAPPENS UNTIL I DISCOVERED THERE HAVE BEEN MANY SIMILAR COMPLAINTS. FOUR DAYS LATER THE CAR DID THE SAME THING ON THE HIGHWAY. MY HUSBAND WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. THE DEALERSHIP CHECKED IT THE NEXT DAY AND STATED ALL THE WIRING. I WILL SAY THE SERVICE DEPARTMENT TOLD US THEY WERE ON THE PHONE WITH FORD THAT DAY AND FOUND NO ADDITIONAL PROBLEMS, BUT DID STATE THAT IF THIS PROBLEM HAPPENED AGAIN THE COMPUTER SYSTEM WOULD BE REPLACED. OF COURSE MY BIGGEST CONCERN IS IF AND WHEN MIGHT THIS HAPPEN AGAIN, HOPEFULLY NOT ON THE INTERSTATE. I HAVE ENJOYED MY FUSION BUT FORD SHOULD TAKE SOME RESPONSIBLILTY FOR THIS BEFORE A DEADLY SITUTAION HAPPENS. *TR

WHILE DRIVING ON THE INTERSTATE ON CRUISE CONTROL AT 70 MPH, THE CAR LOST ACCELERATION/POWER, THE WRENCH LIGHT CAME ON AND WE HAD TO COAST TO THE SHOULDER OF THE INTERSTATE. CAME TO A STOP, AND THE CAR IDLED, BUT APPEARED TO WANT TO DIE. CAR WAS SHUTOFF AND RESTARTED. WRENCH LIGHT WENT OFF. WE CONTINUED ON OUR WAY WITHOUT FURTHER PROBLEMS. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN A TWO MONTHS. BROUGHT THE CAR TO THE LANDER'S FORD DEALERSHIP IN COLLIERVILLE, TN AFTER THE FIRST TIME IT HAPPENED, BUT WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS DONE. BASED ON PREVIOUS REPORTS, THIS IS A COMMON ISSUE AND IS RELATED TO THROTTLE BODY DEFECT. AS NOTED BY OTHERS, THIS POWER FAILURE IS A SAFETY CONCERN AND COULD LEAD TO A SERIOUS INCIDENT. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONTACT STATED THAT THE STALLING RECURRED TWICE AFTERWARD. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND AFTER A SECOND DIAGNOSTIC TEST THE DEALER ADVISED THE CONTACT THAT A CYLINDER WAS MISFIRING. THE DEALER REPLACED THE COIL WIRE TO THE CYLINDER BUT THE FAILURE RECURRED AFTER REPAIRS. THE DEALER WAS UNABLE TO LOCATE ANY FURTHER PROBLEMS WITH THE VEHICLE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 31,586.

WHEN CAR IS DRIVEN FOR THE FIRST TIME OR CAR HAS HAD A FEW HOURS TO COOL OFF THE TRANSMISSION HESITATES TO SHIFT FROM 2-3 AND 3-4. USUALLY SEAMS TO SLIP FROM 3-4. *TR

THIS IS RELATED TO NHTSA ACTION NUMBER EA11009. WE DISCOVERED THREE BROKEN WHEEL STUDS ON OUR 2010 FORD FUSION, TWO ON THE FRONT PASSENGER WHEEL AND ONE ON THE FRONT DRIVERS SIDE WHEEL. ALL THREE HAD SHEARED OFF COMPLETELY. THE DEALERSHIP ARGUED THE STUDS HAD SHEARED DUE TO FAULTY MAINTENANCE WORK. THE CAR HAS HAD MAINTENANCE ONLY AT FORD DEALERSHIPS. THE DEALERSHIP WILL ONLY REPLACE THE BROKEN STUDS AND IGNORES OUR CONCERN THAT THE REMAINING STUDS MAY HAVE BEEN COMPROMISED. *TR

I OWN A V6 2010 FORD FUSION AND ON TWO SEPARATE OCCASIONS, WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEEDS OF 65 MPH THE ENGINE HAS STALLED WITHOUT WARMING. AT THE TIME THE ENGINE STALLS, A SERVICE LIGHT WILL COME ON AND THE CAR COMPLETELY SHUTS DOWN. IN BOTH INSTANCES, THE CAR COULD BE RESTARTED, AND THE SERVICE LIGHT DISAPPEARED UPON RESTART. WE HAVE TAKEN IT TO THE DEALERSHIP AFTER BOTH INCIDENTS, AND THEY ARE UNABLE TO IDENTIFY A FIX AS THE SERVICE CODE IS NOT BEING STORED IN EVENTS OF ENGINE FAILURE (AND THE LIGHT IS NOT STAYING ON AFTER RESTART). THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT HAS HAPPENED WITHOUT WARNING, WHILE TRAVELING ON MAJOR HIGHWAYS AT HIGH SPEEDS. I HAVE SEEN ENTRIES FROM OTHER OWNERS ON BOTH THE NHTSA SITE AND OTHER BLOGS SITTING THE SAME PROBLEM, YET FORD IS UNWILLING TO ACCEPT THAT THIS IS A PERVASIVE PROBLEM AND IS NOT WORKING TO FIND A SOLUTION. WE HAVE ESCALATED FROM THE DEALERSHIP UP TO THE CORPORATE FORD CUSTOMER SERVICE DEPARTMENT WITH NO SUCCESS. *TR

ON THREE SEPERATE INCIDENTS, I FOUND WHEEL LUGS MISSING FROM MY RIGHT FRONT WHEEL. FORD SHIPPED PARTS TO MY DEALER 3 TIMES AND THE VEHICLE WAS REPAIRED. THIS LAST TIME (4TH) I HAD JUST GOTTEN OFF THE HWY AND TURNED INTO THE PARKING LOT AT WORK WHEN THE FRONT RIGHT WHEEL CAME OFF AND ROLLED ACROSS THE PARKING LOT. THE DEALER EST IS OVER $3K IN DAMAGE TO REPAIR THE VEHICLE. EVEN THOUGH THIS IS THE 4TH TIME ON THE SAME WHEEL, FORD HAS DECIDED TO FIX THIS VEHICLE AGAIN. I DO NOT BELIEVE THIS VEHICLE SHOULD EVEN BE ON THE ROAD ANY MORE. TWO MINUTES EARLIER AND THE WHEEL WOULD HAVE CAME OFF AT HIGH SPEEDS. THERE IS DEFINITELY A DANGER TO ME, MY PASSANGERS AND ANY OTHER PEOPLE IN THE AREA WHEN THE WHEEL DECIDES TO LEAVE THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS RESISTANT TO SHIFTING GEARS. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A THROTTLE BODY DEFECT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 54,500.

I WAS STOPPED AT A TRAFFIC LIGHT, IT TURNED GREEN AND STEPPED ON THE GAS PEDAL AND THE CAR IMMEDIATELY STARTED TO ROUGH IDLE, THE WRENCH INDICATOR LIT UP AND WOULD NOT MOVE FORWARD. THERE WAS MINIMAL RESPONSE TO THROTTLE INPUT. I WAS ABLE TO PULL OFF THE ROAD OUT OF TRAFFIC TO A SAFE SPOT. I LEFT THE CAR RUNNING TO SEE WHAT WAS GOING ON. THE TACHOMETER WAS FLUCTUATING MAINLY DOWNWARD AS IT IDLED ROUGH. AFTER ABOUT TWO MINUTES I TURNED OFF THE MOTOR. I MADE A FEW PHONE CALLS AND WHILE CALLING ROADSIDE ASSIST DECIDED TO TRY AND START THE CAR. IT STARTED AND I WENT STRAIGHT TO THE DEALERSHIP. AS FATE WOULD HAVE IT, THE DEALERSHIP COULD NOT DUPLICATE THE CONCERN AND WAS NOT ABLE TO PINPOINT THE CAUSE. THEY WERE KIND ENOUGH TO SUGGEST REPLACING THE THROTTLE BODY AND MOTOR ASSEMBLY. IT COST ME $512.38. NEEDLESSTO SAY I AM NOT AT ALL HAPPY WITH THIS ISSUE. THIS ISSUE COULD HAVE OCCURRED IN A MORE DYNAMIC SETTING, HEAVY TRAFFIC, LANE CHANGE OR MERGING, ETC, POTENTIALLY CAUSING THREAT TO MY LIFE AND THAT OF OTHERS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER IN MY OPINION. *TR

WHEN I WAS DRIVING MY 2010 FORD FUSION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER AND STALLED OUT. LUCKILY I WASN'T IN FRONT OF A TRUCK OR ON THE FREEWAY. VERY SCARY MY CAR ONLY HAS 15391 MILES ON IT. THIS CAR WAS ALSO LEAKING OIL. I AM NOT HAPPY WITH THIS CAR. WHEN I TOOK IT TO THE DEALER THIS PROBLEM DIDN'T SHOW UP AT FIRST SO THE SERVICE PERSON KEPT THE CAR LONGER AND FINALLY IT DID THE SAME THING AND LOST ALL POWER SO THEY REPLACED THE THROTTLE BODY AND REPLACED THE THE GASKET THAT WAS LEAKING OIL. ALSO A FEW MONTHS EARLIER ONE OF THE COILS WENT BAD AND HAD TO BE REPLACED. *TT