2010 FORD FUSION Complaints

WHILE DRIVING ON INTERSTATE I-81 THE DASH LIGHTS STARTED GOING COMPLETELY OFF AND STAYING OFF FOR QUITE SOMETIME BEFORE COMING BACK ON. I WAS NOT REALLY SURE IF I HAD HEADLIGHTS UNTIL LATER WHEN STOPPING BEHIND SOMEONE ON MY DESTINATION AND WAS ABLE TO SEE MY HEADLIGHTS IN THEIR REAR CAR. THE WEATHER WAS HORRIBLE, RAINING VERY HARD AND VISIBILITY WAS REALLY ONLY A FEW FEET AWAY. I TURN ON MY FOG LIGHTS JUST IN CASE I HAD NO HEADLIGHTS. I HAD HOPED THEY WORK BUT I DID NOT GET OUT IN THE POURING RAIN TO CHECK. FORTUNATELY, THIS INCIDENT WAS DURING THE DAYTIME AND NOT AT NIGHT. THIS COULD HAVE LEAD TO A FATAL ACCIDENT IF IT WAS AT NIGHT. I FEEL THAT OTHERS SHOULD BE AWARE OF THIS PROBLEM AND FORD SHOULD TAKE CARE OF IT WITH NO COST TO OWNER. ALSO THE SPOTS ON THE CHARCOAL DASH SHOULD BE DEALT WITH BY FORD BECAUSE THERE IS SOME REASON OTHER THAN SUNLIGHT OR CLEANER THAT HAS CAUSE THIS, FOR I HAVE ONLY CLEAN DASH WITH A DAMP CLOTH AND THE CAR HAS BEEN GARAGE KEPT EXCEPT FOR THE TIME IT SPENT ON THE DEALERSHIP LOT. THERE ARE MANY COMPLAINTS ON THE CHARCOAL DASH ON THE FORD FUSION ONLINE. THE DEALERSHIP SERVICE DEPARTMENT WAS VERY RUDE WHEN I ASK ABOUT THIS PROBLEM AND SEEM TO CARE LESS ABOUT THEIR CUSTOMERS ON THIS BEHALF AND ACCUSE ME OF USING SOME TYPE OF HARSE CLEANER ON IT...WOULD NOT EVEN LISTEN TO WHAT I HAD TO SAY. LETS HOPE THAT FORD STAYS BEHIND THEIR CUSTOMERS WITH PROBLEMS ON THE FUSION SINCE IT DOES HAVE SOME PROBLEMS. *TR

THIS IS RELATED TO NHTSA ACTION NUMBER EA11009. SO FAR I HAVE HAD 2 INCIDENTS OF BROKEN WHEEL STUDS ON A 2010 FOR FUSION THAT WAS BOUGHT ON 9/11/2010. THE FIRST OCCURRED ON 7/15/2011 AT 25000 MILES AND THE SECOND OCCURRENCE WAS ON 10/21/2011 AT 33000 MILES. BOTH ON DRIVER SIDE FRONT WHEEL. THE DEALER HAS DONE ALL WORK TO CAR SO FAR. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE DECELERATED AND THE THROTTLE MISSION CONTROL FAILURE SWITCH ILLUMINATED. THE FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,800 AND THE CURRENT MILEAGE WAS 62,882.

MY 2010 FORD FUSION HAS HAD ISSUES FOR THE LAST MONTH WITH THE LACK OF ACCELERATING WITH THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT COMING ON. TOOK IT TO ADVANCED AUTO WITH A CODE OF P2112. TOOK IT TWICE TO THE FORD DEALERSHIP WITH THE FIRST TIME THE DEALER TELLING ME NOTHING. THIS HAPPENED AGAIN WHILE I WAS DRIVING THROUGH AN INTERSECTION WITH MY TWO KIDS IN THE CAR AND LOST ALMOST ALL POWER AND WAS NEARLY HIT BY AN 18 WHEELER. DEALER SAID THAT THE THROTTLE BODY NEEDS TO BE REPLACED, WILL COST ME $520 DOLLARS AND IT ISN'T COVERED UNDER MY POWER TRAIN WARRANTY. THOUSANDS OF REPORTED PROBLEMS WITH THIS VERY SAME PROBLEM WITH FORD NOT BEING HELD RESPONSIBLE FOR FAULTY EQUIPMENT...SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT OR KILLED. *TR

WHILE DRIVING MY 2010 FORD FUSION DOWN A VERY BUSY MAIN ROAD IN ATLANTA, IT DIED. I WAS LUCKY THAT I WAS ABLE TO GET OVER INTO THE RIGHT HAND LANE WITHOUT BEING ABLE TO ACCELERATE AND GET ONTO A SIDE STREET TO PARK. THE DEALER REPLACED THE THROTTLE UNDER WARRANTY, BUT LESS THAN A MONTH LATER I WAS GETTING ON A BUSY FREEWAY HERE IN ATLANTA. ABOUT THE SAME SPEED, 45MPH, IT WOULDN'T ACCELERATE, BUT THIS TIME IT DID CONTINUE RUNNING. EVENTUALLY IT PICKED UP AGAIN. IT IS CURRENTLY BACK IN THE SHOP HAVING THE TRANSMISSION CORRECTED. FORD DID ISSUE A RECALL LAST YEAR WHICH WAS SUPPOSED HAVE CORRECTED THIS ISSUE, AND I DID TAKE THE CAR IN FOR THE RECALL WHEN I HAD ONLY HAD IT FOR 30 DAYS. THAT WAS OVER A YEAR AGO, AND IT HAS "SKIPPED" BETWEEN 2ND AND 3RD GEARS THE WHOLE TIME WHICH HAS MADE ME UNEASY, BUT EVENTUALLY BECAME THE NORM. ANYWAY, THE RECALL DID NOT CORRECT THE ISSUE. MY FEAR IS THAT WHEN I AM UNABLE TO ACCELERATE, OR WHEN THE CAR SIMPLY SHUTS DOWN, I WILL BE REAR ENDED AND CAUSE A SERIOUS CAR ACCIDENT INVOLVING OTHERS AS WELL AS MYSELF. THIS IS MY FIRST AMERICAN BRAND CAR AND I WANT TO LOVE IT, BUT FEELING UNSAFE DRIVING IT IS MAKING IT DIFFICULT. I WANT THIS ON FILE BECAUSE ALTHOUGH I HAVE A WARRANTY ON MY CAR, I THINK FORD SHOULD BE CORRECTING THE ISSUE FOR ALL FORD FUSION OWNERS SINCE OUR SAFETY IS AT RISK. *TR

WHILE DRIVING DOWN THE INTERSTATE IN RUSH HOUR TRAFFIC, MY 2010 FUSION (35,265 MI) LOST ACCELERATION. JERKED CAR INTO THE MEDIAN AND PUT INTO PARK, IT IMMEDIATELY BEGAN IDLING VERY ROUGH AND ALMOST SPUTTERING TO CUT OFF. THE WRENCH LIGHT DISPLAYED. I CUT THE CAR OFF AND LET IT SIT FOR A MOMENT AND THEN CUT THE CAR BACK ON. I PRESSED THE GAS AND THE CARS RPM SHOT UP TO OVER 5000 RPM. IT THEN IDLED NORMALLY AND I MERGED BACK IN TRAFFIC JUST HOPING TO GET IT TO MY OFFICE. I MADE IT ANOTHER 2-3 MILES AND IT DID IT AGAIN, THIS TIME BOTH THE ENGINE LIGHT AND WRENCH LIT UP. I IMMEDIATELY CUT IT OFF, RESTARTED IT AND IT SEEMED FINE. I DECIDED TO GET OFF AT THE EXIT I WAS CLOSE TOO AND PARK THE CAR AS I KNEW I WAS GOING TO CAUSE A MAJOR ACCIDENT IF I DID NOT GET IT OFF THE ROAD. I CAME TO THE TOP OF THE EXIT RAMP AND SAT IN TRAFFIC FOR A FEW MINUTES, THE CAR SEEMED OKAY, NO ROUGH IDLE NOTHING STRANGE EXCEPT THE ENGINE LIGHT WAS STILL DISPLAYED. I MERGED INTO TRAFFIC OFF THE RAMP AND IN THE MIDDLE OF THE ROAD SAME THING OCCURRED, NO ACCELERATION, I HAD MY FOOT TO THE FLOOR. I GOT IT INTO A PARKING LOT AND CALLED THE DEALERSHIP. I HAD THE CAR TOWED IN GOT A LOANER TO DRIVE INTO WORK. THE FORD DEALERSHIP CALLED ABOUT AN HOUR LATER AND SAID THE CAR IS FIXED AND I CAN COME GET IT. THEY SAID THEIR WAS AN ISSUE IN MY ELECTRONIC THROTTLE BODY AND THEY HAVE REPLACED THE THROTTLE BODY. I LOVE THIS CAR BUT AT 35,000 MILES I SHOULD NOT HAVE ALREADY HAD A BAD BATTERY AND NOW THIS ISSUE. I AM STARTING TO NOT TRUST THE CAR. I HOPE THE ISSUE IS FIXED, BUT I AM ALMOST SCARED TO GO PICK IT UP TONIGHT. I HAD NO IDEA OF THESE ISSUES UNTIL I LOOKED IT UP ONLINE AFTER THE THIS MORNING. *KB

TRANSMISSION SLIPS AND SHIFTS HARD IN LOW GEARS. FORD HAS REPLACED SEVERAL TRANSMISSION COMPONENTS BUT THE PROBLEM STILL PERSISTS. I FEAR I MAY CRASH INTO THE REAR OF ANOTHER CAR WHEN THIS OCCURS. RECENTLY A NEW PROBLEM HAS DEVELOPED AT HIGH SPEEDS WHERE THE TRANSMISSION DOES NOT SHIFT AND RUNS AT 4500 RPM FOR 20-30 SECONDS. FORD SAYS NOTHING IS WRONG DESPITE ME SENDING A VIDEO OF THE CONSOLE WHEN THIS HAPPENS. *KB

VEHICLE SLIPS/HESITATES WHEN SHIFTING FROM 1ST TO 2ND GEAR. TRANSMISSION CLUTCHES WERE FOUND 'BURNT' AND NEEDED TO BE REPLACED. PROBLEM PERSISTS AND NOW I AM TOLD THIS IS 'NORMAL' OPERATION. IN ADDITION, MY WHEELS ARE NOW VIBRATING/WOBBLING. I WILL NEED ADDITIONAL SERVICE. *TR

ON OCTOBER 1, 2011, WHILE PULLING INTO A PARKING SPACE, GOING LESS THAN A FEW MILES AN HOUR AND APPLYING THE BRAKE , THE CAR SUDDENLY LURCHED FORWARD AND ACCELERATED ON ITS ON - JUMPED THE CURB AND CRASHED THROUGH THE WINDOW OF A BUSINESS. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE HAVING AN OIL CHANGE THE MECHANIC NOTICED THE FRONT RIGHT AXLE NUT HAD COME LOOSE. THE CONTACT SPOKE TO THE DEALER WHO STATED THERE WAS NOTHING THEY COULD DO SINCE THE WARRANTY HAD EXPIRED. THE DEALER INSTALLED A NEW AXLE NUT. THE CONTACT STATED THAT WAS A MANUFACTURERS DEFECT THAT COULD CAUSE THE TIRE TO DISCONNECT FROM THE VEHICLE AND CAUSE A CRASH. THE FAILURE MILEAGE 37,571. UPDATED 10/14/11 *BF UPDATED 11/02/11